Motability Scheme at Baylis Vauxhall Gloucester

4.8
Rating 4.8
(12 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Cole Avenue
Gloucester GL2 5ER
GB
Phone Number
Call Baylis Vauxhall Gloucester on 01452 526711
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Nathan Reynolds
  • Steve Rowland
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Ian Tilley
  • Bradley Davies-Potter
We recommend calling and booking an appointment before visiting.
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Accessibility features at Baylis Vauxhall Gloucester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Baylis Vauxhall Gloucester

Baylis Gloucester is an established local dealer specialising in new Vauxhall vehicles, service and used cars. Operating within Gloucestershire, Worcestershire and Herefordshire, we have grown from strenght to strenght with a loyal customer base and a fantastic reputaion for customer service.

At Baylis, we are also proud to offer a range of Motability vehicles where our dediciated Motability scheme specialist will help confirm your eligibility and choose the right vehicle based on your needs. We understand that as a customer you will have certain requirements when looking for a vehicle and with that in mind, we will be happy to arrange a test drive, discuss specific requirements and answer any other queries relating to the vehicle. We have great offers in place and a fantastic aftersales service to help maintain your car throughout it's journey. Contact Baylis Vauxhall Gloucester on 01452 526711 to make an appointment with our Motability specialist and drive away in style!

Reviews at Baylis Vauxhall Gloucester

  • Rating 5.0
    Nathan was very helpful he explained how the car worked I was very happy with the handover and very happy with the level of service I got from Nathan miss Yvonne m hogwood
    Response from Baylis Vauxhall Gloucester
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received. Many thanks, Baylis Gloucester.
  • Rating 5.0
    Nathan in the motability dept. Was very helpful when it came to choosing, picking up and transferring everything over,
    However from Ordering the car last August until now, I never had any updates,
    I had to call myself on occasion and spent most times waiting on call backs that never came and had to chase up! This is my first experience dealing with Vauxhall and so I’m hoping my relationship over the next 3 years isn’t as difficult with customer services.
    Response from Baylis Vauxhall Gloucester
    Thank you for your high star rating.
  • Rating 5.0
    Great service
    Response from Baylis Vauxhall Gloucester
    Thank you for your high star rating.
  • Rating 4.0
    I went to dealership twice to see a car they were advertising on the internet, Both times they didn't have it, But I still placed an order for it
    Response from Baylis Vauxhall Gloucester
    Thank you for your high star rating.
  • Rating 5.0
    Nick very knowledgable and courteous swift application
    Response from Baylis Vauxhall Gloucester
    It is great to know that you would rate us as 5 stars, thank you for taking the time to leave us this great review! Kind regards, Baylis
  • Rating 5.0
    Excellent customer service Thankyou
    Response from Baylis Vauxhall Gloucester
    Hi Adrian, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management. Kind regards, Baylis
  • Rating 5.0
    Great customer service
    Response from Baylis Vauxhall Gloucester
    Thank you for taking the time to leave us this great 5 star review!
  • Rating 5.0
    I’m so pleased with my experience here . I was treated with so much kindness and respect . Getting a car using motorbility you find a lot of dealerships treat you very poorly . I had that experience at Wessex Garage that morning . But my husband bought me to your dealership and I cannot believe the difference . I would like my car dealer to be recognised please for making it a special time and I’m so excited to get my Mokka once it’s built . His name is Steve Rowland from dealership in Gloucester
    Response from Baylis Vauxhall Gloucester
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Steve and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Juliette
  • Rating 4.0
    Was not able to test drive the vehicle and felt like I was pushed into going for the order.. I do like the car but would have liked to have driven it..
    Response from Baylis Vauxhall Gloucester
    Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
  • Rating 5.0
    Great service, from initial call to completion.
    Rob . Spicer
    Response from Baylis Vauxhall Gloucester
    We are so happy to hear you had such a great experience.
  • Rating 5.0
    Excellent customer service, couldn’t ask for better, well done team
    Response from Baylis Vauxhall Gloucester
    Thank you for taking the time to leave us this great 5 star review Jayne! Please be in touch if we can be of further assistance.
  • Rating 5.0
    Great service
    Response from Baylis Vauxhall Gloucester
    Hi Reece, thanks for your kind review. Please do get in touch if you require further assistance.
Displaying reviews 1 - 3 out of the 12 most recent
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