Motability Scheme at Wessex Garages Nissan Gloucester

4.7
Rating 4.7
(247 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Wessex Garages Nissan Gloucester

Motability Scheme at Wessex Garages Nissan GloucesterMotability Scheme at Wessex Garages Nissan Gloucester

At Wessex Garages, we take a straightforward approach to everything we do. We promise to offer knowledge, trust, transparency and value for money in all areas of our business.

Our dedicated team members strive to make your experience the best it can be with each and every visit, and our impressive selection of vehicles makes it easy to find your perfect car. At Wessex Garages, we're also proud to offer a fantastic range of Motability vehicles across our brands to help you get from A to B with ease and in style. Our trained Motability specialists are here to help you choose a car that meets your needs. Contact Wessex Garages Nissan Gloucester on 01452317295 to make an appointment with our Motability Scheme specialist.

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Book an Appointment

Contact information

Address
Mercia Road
Gloucester GL1 2SQ
GB
Get directions
Phone Number
Call Wessex Garages Nissan Gloucester on 01452 317295
01452 317295
01452 317295
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Daniel Payne
  • Thomas Bird
  • Thomas Greenaway
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Cathie Aldridge
  • Neville Howell
  • Craig Hatton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Wessex Garages Nissan Gloucester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Wessex Garages Nissan Gloucester

  • Rating 5.0
    Very helpful, friendly and explained everything so you could understand it. The manager was extremely kind and caring
    Response from Wessex Garages Nissan Gloucester
    Dear Susan

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you found our team helpful and friendly, and that everything was explained clearly. It's fantastic to know that our manager made a positive impression with their kindness and care.

    Your satisfaction is our top priority, and your kind words motivate us to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    We look forward to welcoming you back to Wessex Garages Nissan Gloucester in the future.

    Warm regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Absolutely amazing nice friendly , knew what they was talking about and no pressure
    Response from Wessex Garages Nissan Gloucester
    Hello Sarah,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had an amazing experience with us at Wessex Garages Nissan Gloucester. Our team strives to provide friendly and knowledgeable service, and it's fantastic to know that you felt no pressure during your visit. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    The team at Wessex have looked after me so so well from ordering my car, the long wait for manufacture and finally the handover. I was treated to a dream handover and was thoroughly spoilt. It made me emotional as this was my sixth Qashqai and felt like a very special one. After suffering with RA for almost forty years, several joint replacements and numerous health issues, this is so appreciated and makes life much more enjoyable and allows some independence at the age of 74. Thank you so much to Amanda and Charlie, a big shout out to them.
    Response from Wessex Garages Nissan Gloucester
    Dear Linda,

    Thank you so much for your heartfelt review and for sharing your experience with us at Wessex Garages Nissan Gloucester. We are truly delighted to hear that your journey with us, from ordering to the handover of your new Qashqai, was such a positive and memorable experience.

    Amanda and Charlie will be thrilled to know that their efforts made a difference and contributed to making your car handover special. It is wonderful to hear that your new vehicle is enhancing your independence and enjoyment of life, especially given the challenges you have faced.

    Your kind words and appreciation mean a lot to us, and we are grateful for the opportunity to assist you. If there is anything more we can do for you in the future, please do not hesitate to reach out.

    Wishing you many happy and comfortable journeys in your new Qashqai.

    Warm regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Absolutely fine. As always. Happy with Nissan Gloucester.
    Response from Wessex Garages Nissan Gloucester
    Hello Angela,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you are happy with your experience at Wessex Garages Nissan Gloucester. Your satisfaction is our top priority, and it's great to know that we consistently meet your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very enjoyable experience.
    Response from Wessex Garages Nissan Gloucester
    Dear Neil

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very enjoyable experience with us at Wessex Garages Nissan Gloucester. Providing excellent service is our top priority, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    couldn't do enough
    Response from Wessex Garages Nissan Gloucester
    Dear Marcus

    Thank you so much for taking the time to leave such a positive review for Wessex Garages Nissan Gloucester. We are thrilled to hear that you felt well-supported and that our team "couldn't do enough" for you. Providing exceptional service is our top priority, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Excellent service and seamless transition from one car to another
    Response from Wessex Garages Nissan Gloucester
    Hello Joshua

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you experienced excellent service and a seamless transition from one car to another. Our team at Wessex Garages Nissan Gloucester is dedicated to providing the best possible service to our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    I took awhile to decide, they were extremely helpful, patient and nothing was too much trouble.
    Hopefully, I can look forward to many hours of steessfree motoring in my new car
    Response from Wessex Garages Nissan Gloucester
    Dear Juliann

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a positive experience at Wessex Garages Nissan Gloucester. Our team is dedicated to providing helpful and patient service, and it's rewarding to know that we met your expectations.

    We hope you enjoy many hours of stress-free motoring in your new car. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing us for your mobility needs.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    It was straight forward from start to finish. Such polite people. It was a pleasure to meet them
    Response from Wessex Garages Nissan Gloucester
    Dear Trudi,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that your experience with us was straightforward and enjoyable from start to finish. Our team takes great pride in providing polite and helpful service, and it’s fantastic to know that you felt welcomed and appreciated during your visit.

    It was a pleasure to meet you as well, and we are delighted that we could assist you with your mobility needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Wessex Garages Nissan Gloucester.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Ok
    Response from Wessex Garages Nissan Gloucester
    Thank you, Pavel, for your feedback and the perfect rating! We're glad to know you had a positive experience with us at Wessex Garages Nissan Gloucester. If you have any further comments or need assistance, feel free to reach out. We look forward to serving you again!

    Kind Regards
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Great service, collected and returned the car which supported me with my disabilities.
    Response from Wessex Garages Nissan Gloucester
    Dear Lisa,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that our service met your needs and supported you effectively. At Wessex Garages Nissan Gloucester, we strive to provide the best possible service to all our customers, and your feedback is incredibly valuable to us.

    We are delighted that the collection and return of your car were helpful, and we hope to continue offering you the support you need. If there is anything else we can do for you, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Just a great service and always friendly.
    Response from Wessex Garages Nissan Gloucester
    Hello Peter,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our service and found our team to be friendly. Providing excellent service is our top priority, and your feedback truly means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Good experience, collect the car and kept us informed regarding mot.
    Garage called on completion of MOT and car returned. Great communication.
    Response from Wessex Garages Nissan Gloucester
    Hello Jane,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a good experience with us and that our team kept you well-informed throughout the process. It's wonderful to know that the communication met your expectations and that you were satisfied with the service provided during your car's MOT.

    Your feedback is greatly appreciated and will be shared with the team to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 2.0
    Room for improvement, poor communication
    Response from Wessex Garages Nissan Gloucester
    Dear Henry,

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience and the communication issues you encountered. Your feedback is invaluable, and we are committed to making improvements to better serve our customers.

    We would appreciate the opportunity to discuss your experience in more detail and address any specific concerns you may have. Please feel free to reach out to us directly at your convenience.

    Thank you again for your feedback, and we hope to have the chance to provide you with a better experience in the future.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very good customer service with care ❤️
    Response from Wessex Garages Nissan Gloucester
    Hello David,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our customer service at Wessex Garages Nissan Gloucester. Our team is dedicated to providing the best care and support to all our customers, and your kind words mean a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Head of Marketing & Online
  • Rating 5.0
    Nice
    Response from Wessex Garages Nissan Gloucester
    Hello Pavel,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with us at Wessex Garages Nissan Gloucester. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Friendly and helpful
    Response from Wessex Garages Nissan Gloucester
    Dear Georgina,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and helpful during your visit to Wessex Garages Nissan Gloucester. Providing excellent service is our top priority, and your feedback is a great testament to our efforts.

    We truly appreciate your support and look forward to assisting you with any future needs. If there's anything else we can do for you, please don't hesitate to reach out.

    Warm regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Fantastic, very helpful and friendly, everything was very straightforward, made everything easy and made me feel at ease.
    Response from Wessex Garages Nissan Gloucester
    Hello Jessica,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service helpful and friendly. It's great to know that we could make the process straightforward and put you at ease. Your feedback is incredibly valuable to us, and we're delighted that you had a positive experience with the Motability Scheme at Wessex Garages Nissan Gloucester. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 3.0
    Not a good handover and follow ups have not gone any better.
    Response from Wessex Garages Nissan Gloucester
    Dear Gillian,

    Thank you for taking the time to share your feedback with us. We are sorry to hear that your handover experience did not meet your expectations. At Wessex Garages Nissan Gloucester, we strive to provide excellent service to all our customers, and your feedback is invaluable in helping us improve.

    We would appreciate the opportunity to discuss your experience further and address any specific concerns you may have. Please feel free to reach out to us directly at your convenience.

    Thank you once again for your feedback, and we hope to have the chance to serve you better in the future.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very polite
    Response from Wessex Garages Nissan Gloucester
    Dear Kathleen

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our team to be very polite. Providing excellent customer service is a top priority for us at Wessex Garages Nissan Gloucester, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online

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