Motability Scheme at Wessex Garages Kia Gloucester

4.8
Rating 4.8
(86 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Wessex Garages Kia Gloucester

At Wessex Garages, we take a straightforward approach to everything we do. We promise to offer knowledge, trust, transparency and value for money in all areas of our business.

Our dedicated team members strive to make your experience the best it can be with each and every visit, and our impressive selection of vehicles makes it easy to find your perfect car. At Wessex Garages, we're also proud to offer a fantastic range of Motability vehicles across our brands to help you get from A to B with ease and in style. Our trained Motability specialists are here to help you choose a car that meets your needs. Contact Wessex Garages Kia Gloucester on 01452317293 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Mercia Road
Gloucester GL1 2SQ
GB
Phone Number
Call Wessex Garages Kia Gloucester on 01452 317293
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Cameron Ali
  • Keith Gobel
  • Gabriel Waters
  • Isaac Jolly
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Cathie Aldridge
  • Neville Howell
  • Craig Hatton
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Wessex Garages Kia Gloucester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Wessex Garages Kia Gloucester

  • Rating 5.0
    Very helpful to me so I could get my new car Brian morris
  • Rating 5.0
    Great very nice staff. Went above and beyond.
  • Rating 5.0
    Fantastic
  • Rating 3.0
    Was very good although felt pressured into making a decision there and then and not going away and thinking about it or looking at other options possible
  • Rating 5.0
    Very competent and lnformative
  • Rating 5.0
    Professional,friendly & welcoming. Would definitely recommend to others and use again.
  • Rating 5.0
    Gabriel was very helpful and listen to what my wants and needs were and was prepared to go above and beyond and come in on his day off to do handover as I requested the car early. Would highly recommend anyone go and visit him.
  • Rating 5.0
    Excellent customer service from Gabriel. He was so helpful, kind and warm.
  • Rating 5.0
    The staff were absolutely lovely, answered all our questions and offered an amazing service.
  • Rating 5.0
    very polite and presented the car to us respectfully,so happy with the service he provided,highly recommended ,very helpful when needed
    Response from Wessex Garages Kia Gloucester
    Hello Gerrard G.. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks.
  • Rating 5.0
    Gabriel was helpful from start to finish. Could not fault his customer service
    Response from Wessex Garages Kia Gloucester
    Hi Noah, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Gabriel receives recognition for his fantastic customer service which he provided to you. Kind regards,
  • Rating 5.0
    Brilliant friendly and professional service
    Response from Wessex Garages Kia Gloucester
    Hello Chelsea W.. Thank you for taking the time to leave us a review about your visit. We are so happy to hear you had such a great experience.
  • Rating 5.0
    A good experience
    Response from Wessex Garages Kia Gloucester
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 3.0
    We arrived and visit was going well.
    We looked at similar car, which was awful. It smelt of smoke, people's belongings left in it. Then we had a change of advisor
    Response from Wessex Garages Kia Gloucester
    Dear Hayley T.,

    Thank you for sharing your feedback regarding your recent visit to our dealership. We appreciate your honesty and would like to address your concerns.

    We apologise for the subpar experience with the similar car you inspected. Your feedback regarding the smell of smoke and the presence of belongings left in the vehicle is important to us, and we assure you that we will address this matter promptly to maintain the high standards we strive for.

    We value your business and would like to ensure your next visit meets and exceeds your expectations. If there's anything we can do to address your concerns or assist you further, please don't hesitate to reach out.

    Thank you for bringing this to our attention, and we look forward to the opportunity to make amends.

    Best regards,
    Wessex Customer Care Team
  • Rating 5.0
    Very good! Friendly staff and a smart but relaxed environment. Gabriel was very professional and told us everything we needed to know. Would recommend to others. The car is also a dream!
    Response from Wessex Garages Kia Gloucester
    Hello Julia C. and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
  • Rating 5.0
    Very helpful new car ordered.
    Response from Wessex Garages Kia Gloucester
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks.
  • Rating 5.0
    Gab was brillent amazing customer service
    Response from Wessex Garages Kia Gloucester
    Thank you for the great review and the feedback on Wessex Garages Kia Gloucester, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Polite & helpful
    Response from Wessex Garages Kia Gloucester
    Thank you for the great review and the feedback on Wessex Garages Kia Gloucester, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    After a few issues we picked up the car. The dealership were so helpful and amazing staff.
    Response from Wessex Garages Kia Gloucester
    Hello Sioban W.. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Gabriel was knowledgeable and polite, excellent salesman. On handover day all staff onsite were fantastic.
    Response from Wessex Garages Kia Gloucester
    Hello Sarah C.. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Gabriel receives the recognition he deserves. Many thanks.

Similar Motability Scheme dealers