Motability Scheme at Wessex Garages Kia Gloucester

4.8
Rating 4.8
(150 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Wessex Garages Kia Gloucester

At Wessex Garages, we take a straightforward approach to everything we do. We promise to offer knowledge, trust, transparency and value for money in all areas of our business.

Our dedicated team members strive to make your experience the best it can be with each and every visit, and our impressive selection of vehicles makes it easy to find your perfect car. At Wessex Garages, we're also proud to offer a fantastic range of Motability vehicles across our brands to help you get from A to B with ease and in style. Our trained Motability specialists are here to help you choose a car that meets your needs. Contact Wessex Garages Kia Gloucester on 01452317293 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Mercia Road
Gloucester GL1 2SQ
GB
Phone Number
Call Wessex Garages Kia Gloucester on 01452 317293
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Keith Gobel
  • Thomas Bird
  • Scott Jackson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Cathie Aldridge
  • Neville Howell
  • Craig Hatton
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Wessex Garages Kia Gloucester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Wessex Garages Kia Gloucester

  • Rating 5.0
    Friendly, polite, and patient, great services
    Response from Wessex Garages Kia Gloucester
    Dear Sherifa,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team friendly, polite, and patient, and that you were pleased with the services provided. At Wessex Garages Kia Gloucester, we strive to ensure every customer has a positive experience, and your feedback is truly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very professional, explained everything in detail.
    Would highly recommend them.
    Response from Wessex Garages Kia Gloucester
    Hello Donna

    Thank you so much for taking the time to leave us such a wonderful review!

    We are thrilled to hear that you found our service professional and that everything was explained in detail. Your recommendation means a lot to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Wessex Garages Kia Gloucester.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Fantastic experience from Wessex when considering a replacement motability vehicle. I felt welcomed and listened to from the outset.

    Jake couldn't have been more helpful, even going above and beyond to help secure me the best deal.

    Both Jake and Charlie have helped me considerably to mitigate the stress I encounter during this period of change. I can't recommend these guys enough.
    Response from Wessex Garages Kia Gloucester
    Dear Martin,

    Thank you so much for taking the time to share your wonderful experience with us at Wessex Garages Kia Gloucester. We are thrilled to hear that you felt welcomed and listened to during your visit. It's fantastic to know that Jake and Charlie were able to assist you effectively and help ease the stress of finding a replacement motability vehicle.

    Your kind words and recommendation mean a lot to us, and we are delighted that we could provide you with the best possible service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your feedback and for choosing Wessex Garages.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Excellent! Couldn’t have wished for an easier application. Tom was great
    Response from Wessex Garages Kia Gloucester
    Hello Ashley,

    Thank you so much for your wonderful review!

    We're thrilled to hear that your experience with the application process was smooth and that Tom provided great service. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Great
    Response from Wessex Garages Kia Gloucester
    Hello Ashley,

    Thank you so much for taking the time to leave us a fantastic review!

    We're thrilled to hear that you had a great experience with us at Wessex Garages Kia Gloucester. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 3.0
    Very helpful when I was there, but since ordering not much communication
    Response from Wessex Garages Kia Gloucester
    Hello Precious,

    Thank you for taking the time to share your feedback with us.

    We're pleased to hear that you found our team helpful during your visit. However, we apologise for the lack of communication since you placed your order.

    Your experience is important to us, and we are committed to improving our service. Please feel free to reach out to us directly so we can provide you with an update on your order and address any concerns you may have. We appreciate your patience and look forward to serving you better in the future.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very smooth transaction.
    Response from Wessex Garages Kia Gloucester
    Hello Chesni,

    Thank you so much for taking the time to leave us such a wonderful review!

    We are thrilled to hear that your transaction with us was very smooth. Providing our customers with a seamless experience is one of our top priorities, and your feedback reassures us that we are on the right track.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Wessex Garages Kia Gloucester.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very professional and courteous staff dealing with me. First class
    Response from Wessex Garages Kia Gloucester
    Dear Karen,

    Thank you so much for taking the time to share your positive experience with us at Wessex Garages Kia Gloucester. We are thrilled to hear that our team provided you with professional and courteous service. Your kind words and perfect rating are truly appreciated and serve as great motivation for our staff to continue delivering first-class service to all our customers.

    If there is anything more we can do for you or if you have any further feedback, please do not hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Excellent service.
    Response from Wessex Garages Kia Gloucester
    Hello Adrian,

    Thank you so much for taking the time to leave us such a wonderful review!

    We are thrilled to hear that you received excellent service at Wessex Garages Kia Gloucester. Our team is dedicated to providing the best experience possible, and your feedback is a great encouragement to us all. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Excellent service, very good all round, highly recommended.
    Response from Wessex Garages Kia Gloucester
    Dear Adrian L.,

    Thank you so much for taking the time to share your positive experience with us at Wessex Garages Kia Gloucester. We are thrilled to hear that you received excellent service and that you would highly recommend us. Your feedback is incredibly valuable to us, and it motivates our team to continue providing top-notch service to all our customers. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Excellent friendly staff and a first class approach to both customers and car.
    Response from Wessex Garages Kia Gloucester
    Dear Charis,

    Thank you so much for taking the time to share your wonderful feedback with us.

    We are thrilled to hear that you found our staff friendly and our approach first class. Providing excellent service to our customers is our top priority, and your kind words are truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back to Wessex Garages Kia Gloucester in the future.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Really help full
    Response from Wessex Garages Kia Gloucester
    Hello Jade,

    Thank you so much for taking the time to leave us a 5-star review!

    We're thrilled to hear that you found our service really helpful. At Wessex Garages Kia Gloucester, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Excellent prompt service
    Response from Wessex Garages Kia Gloucester
    Hello Marie,

    Thank you so much for taking the time to leave us such a wonderful review!

    We are thrilled to hear that you received excellent and prompt service during your visit. At Wessex Garages Kia Gloucester, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us.

    If there is anything else we can assist you with, please don't hesitate to contact us. We look forward to serving you again in the future!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Fine no hassle experience
    Response from Wessex Garages Kia Gloucester
    Hello Lorraine,

    Thank you so much for taking the time to leave us a review.

    We're thrilled to hear that you had a hassle-free experience with us at Wessex Garages Kia Gloucester. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online

    Wessex Garages Kia Gloucester Team
  • Rating 5.0
    Excellent!
    Response from Wessex Garages Kia Gloucester
    Dear Katherine,

    Thank you so much for your wonderful review!

    We are thrilled to hear that you had an excellent experience with us at Wessex Garages Kia Gloucester. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
    Wessex Garages Kia Gloucester Team
  • Rating 5.0
    Excellent
    Response from Wessex Garages Kia Gloucester
    Dear Valerie,

    Thank you so much for taking the time to leave us such a wonderful review!

    We are thrilled to hear that you had an excellent experience with the Motability Scheme at Wessex Garages Kia Gloucester. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to contact us.

    We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very friendly and helpful throughout.
    Response from Wessex Garages Kia Gloucester
    Dear Sharon,

    Thank you so much for taking the time to share your experience with us at Wessex Garages Kia Gloucester. We are thrilled to hear that you found our team very friendly and helpful throughout your visit. Your positive feedback and perfect rating of 5.0 mean a lot to us, as we strive to provide the best service possible to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Staff were very friendly and happy , I was treated very well . I had a car ready for pick up while my car had its MOT. Sent a video of my service so very happy with everything
    Response from Wessex Garages Kia Gloucester
    Hello Janet,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Wessex Garages Kia Gloucester. Our team takes great pride in providing friendly and efficient service, and it's fantastic to know that you felt well-treated during your visit.

    We're glad that the video of your service added to your satisfaction and that having a car ready for you made your experience even more convenient. Your kind words and perfect rating mean a lot to us, and we look forward to welcoming you back in the future.

    If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    5*
    Response from Wessex Garages Kia Gloucester
    Hello Madison,

    Thank you so much for taking the time to leave us a 5-star review!

    We are thrilled to hear that you had a positive experience with the Motability Scheme at Wessex Garages Kia Gloucester. Our team is dedicated to providing excellent service and ensuring that our customers find the right mobility solutions to meet their needs.

    Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Came and picked up at the time they said.Very pleasant man,polite,and brought it back earlier than l expected.Very pleased.

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