Motability Scheme at Wessex Garages Kia Gloucester

4.8
Rating 4.8
(138 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Wessex Garages Kia Gloucester

At Wessex Garages, we take a straightforward approach to everything we do. We promise to offer knowledge, trust, transparency and value for money in all areas of our business.

Our dedicated team members strive to make your experience the best it can be with each and every visit, and our impressive selection of vehicles makes it easy to find your perfect car. At Wessex Garages, we're also proud to offer a fantastic range of Motability vehicles across our brands to help you get from A to B with ease and in style. Our trained Motability specialists are here to help you choose a car that meets your needs. Contact Wessex Garages Kia Gloucester on 01452317293 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Mercia Road
Gloucester GL1 2SQ
GB
Phone Number
Call Wessex Garages Kia Gloucester on 01452 317293
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Keith Gobel
  • Aamir Patel
  • Scott Jackson
  • Rushane Brown
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Cathie Aldridge
  • Neville Howell
We recommend calling and booking an appointment before visiting.
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Accessibility features at Wessex Garages Kia Gloucester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Wessex Garages Kia Gloucester

  • Rating 5.0
    Excellent prompt service
    Response from Wessex Garages Kia Gloucester
    Hello Marie,

    Thank you so much for taking the time to leave us such a wonderful review!

    We are thrilled to hear that you received excellent and prompt service during your visit. At Wessex Garages Kia Gloucester, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us.

    If there is anything else we can assist you with, please don't hesitate to contact us. We look forward to serving you again in the future!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Fine no hassle experience
    Response from Wessex Garages Kia Gloucester
    Hello Lorraine,

    Thank you so much for taking the time to leave us a review.

    We're thrilled to hear that you had a hassle-free experience with us at Wessex Garages Kia Gloucester. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online

    Wessex Garages Kia Gloucester Team
  • Rating 5.0
    Excellent!
    Response from Wessex Garages Kia Gloucester
    Dear Katherine,

    Thank you so much for your wonderful review!

    We are thrilled to hear that you had an excellent experience with us at Wessex Garages Kia Gloucester. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
    Wessex Garages Kia Gloucester Team
  • Rating 5.0
    Excellent
    Response from Wessex Garages Kia Gloucester
    Dear Valerie,

    Thank you so much for taking the time to leave us such a wonderful review!

    We are thrilled to hear that you had an excellent experience with the Motability Scheme at Wessex Garages Kia Gloucester. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to contact us.

    We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very friendly and helpful throughout.
    Response from Wessex Garages Kia Gloucester
    Dear Sharon,

    Thank you so much for taking the time to share your experience with us at Wessex Garages Kia Gloucester. We are thrilled to hear that you found our team very friendly and helpful throughout your visit. Your positive feedback and perfect rating of 5.0 mean a lot to us, as we strive to provide the best service possible to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Staff were very friendly and happy , I was treated very well . I had a car ready for pick up while my car had its MOT. Sent a video of my service so very happy with everything
  • Rating 5.0
    5*
  • Rating 5.0
    Came and picked up at the time they said.Very pleasant man,polite,and brought it back earlier than l expected.Very pleased.
  • Rating 4.0
    Excellent service. The vehicle was collected and dropped back. Kept informed throughly the day
  • Rating 5.0
    Kate Pye was brilliant. She was so lovely and great with our disabled son. She was also really great at communicating in the weeks leading up to collection.
  • Rating 4.0
    Very good although I thought the car may get washed before returning
  • Rating 5.0
    Kate was so amazing with us! Had our toddler with us who was restless and Kate and other staff were so interactive with him while we were trying to get everything sorted. Kate walked us through everything we needed to know and arranged to call us after a few days to check in. Couldn’t fault her at all!
  • Rating 5.0
    Excellent service and handover.
    Ben guided us through the process and ironed out any issues.
  • Rating 5.0
    From first contact through to handover, Gabriel was great - 6 stars not 5. Gabriel was always very thorough when dealing with things throughout. He updated and called me back as promised and when promised, meaning there was never a time I felt I needed to chase him for updates or answers. He is also refreshing in that he doesn't have the stereotypical car sales person attitude that puts many of us off dealing with them and has personality. He gave the impression that he was genuinely committed to myself as the customer from beginning to end. Listened to and remembered things we had discussed, and was a pleasant and easy person to be around and engage with. Leaving me feeling like a considered customer, rather than a means to hitting targets or bonuses, which is generally the feeling you get from most other sales people.
  • Rating 5.0
    Missed Troy but service was good
  • Rating 5.0
    Gabriel Waters could not have been more helpful:
    I was very pleased with the service that he provided me with
  • Rating 5.0
    Brilliant helped no end really nice people and great service highly recommend others 5 stars!!!
  • Rating 5.0
    The dealership was helpful and friendly answering any questions or concerns
  • Rating 5.0
    Completely hassle and stress free from start to finish. Very friendly and knowledgeable sales people.
  • Rating 5.0
    Everything went smoothly

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