Motability Scheme at Wessex Garages Kia Gloucester

4.8
Rating 4.8
(170 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Wessex Garages Kia Gloucester

At Wessex Garages, we take a straightforward approach to everything we do. We promise to offer knowledge, trust, transparency and value for money in all areas of our business.

Our dedicated team members strive to make your experience the best it can be with each and every visit, and our impressive selection of vehicles makes it easy to find your perfect car. At Wessex Garages, we're also proud to offer a fantastic range of Motability vehicles across our brands to help you get from A to B with ease and in style. Our trained Motability specialists are here to help you choose a car that meets your needs. Contact Wessex Garages Kia Gloucester on 01452317293 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Mercia Road
Gloucester GL1 2SQ
GB
Phone Number
Call Wessex Garages Kia Gloucester on 01452 317293
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Thomas Bird
  • Scott Jackson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Cathie Aldridge
  • Neville Howell
  • Craig Hatton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Wessex Garages Kia Gloucester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Wessex Garages Kia Gloucester

  • Rating 5.0
    They was amazing they went above and beyond to get us a car so soon ,I would highly recommend them as wow they helped so much the best team they have
    Response from Wessex Garages Kia Gloucester
    Hello Moby

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our team at Wessex Garages Kia Gloucester. Going above and beyond for our customers is something we strive for, and it’s fantastic to know we could help you get your car so quickly. Your recommendation means a lot to us, and we’re delighted to be considered the best team in your eyes. If you ever need further assistance, please don’t hesitate to reach out.

    Best wishes,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Absolutely excellent they were so friendly and informative.
    Great place to go and find your next car
    Response from Wessex Garages Kia Gloucester
    Hello Richard,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with us at Wessex Garages Kia Gloucester. Our team takes great pride in being friendly and informative, and it's fantastic to know that we could assist you in finding your next car. Your feedback is incredibly valuable to us, and we look forward to welcoming you back in the future.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Pleasent staff
    Response from Wessex Garages Kia Gloucester
    Hello Anthony

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our staff pleasant during your visit. Providing excellent service is a top priority for us at Wessex Garages Kia Gloucester, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Excellent can’t fault their professionalism
    Response from Wessex Garages Kia Gloucester
    Dear Nicholas,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you found our professionalism to be excellent. Our team at Wessex Garages Kia Gloucester is dedicated to providing the best service possible, and your kind words are truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very good and friendly
    Response from Wessex Garages Kia Gloucester
    Hello Victoria,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be very good and friendly. Providing excellent customer service is our top priority, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Wessex Garages Kia Gloucester.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    All was very professional. Quick and efficient
    Response from Wessex Garages Kia Gloucester
    Dear Nicholas,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our service to be professional, quick, and efficient. At Wessex Garages Kia Gloucester, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Craig is super helpful, understanding with limitations and knowledgeable.
    Response from Wessex Garages Kia Gloucester
    Dear Sarah,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Craig at Wessex Garages Kia Gloucester. It's fantastic to know that his helpfulness, understanding, and knowledge made a difference during your visit. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations.

    If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very friendly, informative & helpful
    Response from Wessex Garages Kia Gloucester
    Hello Adele,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly, informative, and helpful during your visit. Providing excellent service is our top priority, and it's always rewarding to know that we have met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Wessex Garages Kia Gloucester.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    They were brilliant and friendly
    Response from Wessex Garages Kia Gloucester
    Hello Victoria,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team brilliant and friendly. Providing excellent service is our top priority, and it's always rewarding to know when we've met our customers' expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Wessex Garages Kia Gloucester.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Excellent
    Response from Wessex Garages Kia Gloucester
    Dear Derek

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with the Motability Scheme at Wessex Garages Kia Gloucester. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 4.0
    As always excellent service. Kept upto date throughout the service and delivery of the car back
    Response from Wessex Garages Kia Gloucester
    Dear Kathleen,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you received excellent service and that you were kept up to date throughout the process. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

    If there is anything more we can do to enhance your experience or if you have any additional feedback, please feel free to let us know. We look forward to serving you again in the future.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Prompt & professional, carried out requirements without any issues
    Response from Wessex Garages Kia Gloucester
    Hello Andrew,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service prompt and professional, and that we were able to meet your requirements without any issues. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible service. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Great experience. Nice and easy. Very helpful.
    Response from Wessex Garages Kia Gloucester
    Hello Hannah,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at Wessex Garages Kia Gloucester. It's fantastic to know that you found the process nice and easy, and that our team was able to be of help to you. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Great service. No hard selling. Accommodating to needs. Knowledgeable staff.
    Response from Wessex Garages Kia Gloucester
    Hello Michael

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our team at Wessex Garages Kia Gloucester. Providing accommodating service without any pressure is something we strive for, and it's fantastic to know that our knowledgeable staff met your needs.

    Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 1.0
    Xxxxx
    Response from Wessex Garages Kia Gloucester
    Dear Richard,

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your recent experience and that it did not meet your expectations. At Wessex Garages Kia Gloucester, we strive to provide the best service possible, and it seems we have fallen short in this instance.

    We would appreciate the opportunity to discuss your concerns in more detail and work towards a resolution. Please feel free to contact us directly at your earliest convenience. Your feedback is invaluable to us as we continually seek to improve our services.

    Thank you for bringing this to our attention.

    Kind regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very professional
    Response from Wessex Garages Kia Gloucester
    Hello Julie,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service to be very professional. At Wessex Garages Kia Gloucester, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Really helpful and great customer service
    Response from Wessex Garages Kia Gloucester
    Hello Robert,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our customer service helpful and that you had a great experience with us at Wessex Garages Kia Gloucester. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Excellent
    Response from Wessex Garages Kia Gloucester
    Hello Michael,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had an excellent experience with us at Wessex Garages Kia Gloucester. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 1.0
    I AM NOT SATISFIED AT ALL THEY TREATED ME VERY BADLY, THEY PROMISED ME TO REPAIR MY CAR, BUT IN THE END NOT A PART IS MISSING.
    THANK YOU GAZI
    Response from Wessex Garages Kia Gloucester
    Dear Milan,

    Thank you for taking the time to share your feedback with us. We sincerely apologise for the experience you had at Wessex Garages Kia Gloucester. It is concerning to hear that you were not satisfied with the service and that there was an issue with the repair of your car.

    We take customer feedback very seriously and are committed to resolving any issues. Please allow us the opportunity to make things right. We would appreciate it if you could contact us directly at your earliest convenience, so we can discuss this matter further and find a suitable resolution.

    Thank you for bringing this to our attention, and we hope to have the chance to restore your confidence in our services.

    Kind regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    I had a fantastic experience with the Motability Scheme at Wessex Garages Kia Gloucester. The staff were knowledgeable, friendly, and incredibly helpful throughout the entire process.
    Response from Wessex Garages Kia Gloucester
    Dear Joanna,

    Thank you so much for taking the time to share your wonderful feedback about your experience with the Motability Scheme at Wessex Garages Kia Gloucester. We are thrilled to hear that our team was able to provide you with knowledgeable, friendly, and helpful service throughout the process. Your satisfaction is our top priority, and your kind words truly mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online

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