Motability Scheme at Ocean MINI Falmouth

5.0
Rating 5.0
(40 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 16:00
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Contact information

Address
Falmouth Road
Penryn TR10 8AD
GB
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Phone Number
Call Ocean MINI Falmouth on 01326 375960
01326 375960
01326 375960
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Jordan Bell
  • Joshua Chaplin
  • Danielle Addy
  • Kyle Grant
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability service specialists:

  • Monty Sharp
  • Oliver Keep
  • Alycia Black
We recommend calling and booking an appointment before visiting.
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Accessibility features at Ocean MINI Falmouth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Ocean MINI Falmouth

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Ocean MINI Falmouth can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Ocean MINI Falmouth on 01326375960 to make an appointment with our Motability specialist.

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Reviews at Ocean MINI Falmouth

  • Rating 5.0
    Amazing experience thank you
    Response from Ocean MINI Falmouth
    Hello Dawn,

    Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had an amazing experience at Ocean MINI Falmouth. Your satisfaction is our top priority, and your kind words mean a lot to our team. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again in the future!

    Best regards,
    The Ocean MINI Falmouth Team
  • Rating 5.0
    Very happy with my recent maintenance on my mini.
    Staff were professional, courteous and did their utmost to get my car back to me quickly as there weren't any courtesy cars available. They had fitted me in urgently as I'm due to travel up to London for my next treatment.
    Response from Ocean MINI Falmouth
    Dear Lyndy J.,

    Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you were very happy with the recent maintenance on your MINI. Our team strives to provide professional and courteous service, and it’s wonderful to know that we were able to meet your expectations, especially given the urgency of your situation.

    We understand how important it is to have your car ready for your upcoming trip to London, and we're glad we could assist you promptly, even without the availability of courtesy cars. Your kind words and 5-star rating mean a lot to us and motivate us to continue delivering excellent service to all our customers.

    Safe travels to London, and if there’s anything more we can do for you, please don’t hesitate to reach out.

    Best regards,

    The Ocean MINI Falmouth Team
  • Rating 5.0
    They were very reliable picking up the vehicle, and go over and above to help!
    Response from Ocean MINI Falmouth
    Dear Lynda R.,

    Thank you so much for taking the time to share your positive experience with us at Ocean MINI Falmouth. We are thrilled to hear that you found our service reliable and that our team went above and beyond to assist you. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Ocean MINI Falmouth Team
  • Rating 5.0
    All good
  • Rating 5.0
    Excellent Service and guidance from the team at Ocean Mini.
  • Rating 5.0
    I have had a mini from Ocean at Falmouth before and have always been satisfied with their service.
  • Rating 5.0
    Very good
  • Rating 5.0
    Absolutely wonderful, Steve was once again the loveliest person. Nothing was too much trouble and I changed my mind a couple of times too🙄
    An utter pleasure to deal with.
  • Rating 5.0
    Extremely friendly with a family feel. Everyone from previous visits says hello and asks if you’re ok.
  • Rating 5.0
    Friendly efficient and very knowledgeable
  • Rating 5.0
    Great experience so easy to do amazing
  • Rating 5.0
    Everything went like clockwork. Friendly helpful and efficient service. I would definitely recommend them. Thanks.
  • Rating 5.0
    Very helpful and polite
  • Rating 5.0
    Excellent service very helpful
  • Rating 5.0
    Steve was great , knowledgeable and extremely polite . I will definitely be coming back for my next mobility car ..
  • Rating 5.0
    Professional and efficient service. Everyone was helpful and friendly.
  • Rating 5.0
    Great service from start to finish stress free highly recommend but I wouldn't expect anything different from ocean
  • Rating 5.0
    Steve was absolutely fantastic so helpful and a real people person
    Top communication skills and really knew his stuff
    My Mini is exactly what I wanted ,well more than to be honest
    He made it all a really great experience
    Thank you so much
    Rita J
  • Rating 5.0
    Good
  • Rating 5.0
    I came to Ocean Falmouth after receiving my accepted Motability application. I hadn't gone with the intention of doing the scheme, more so as to see what my options were.
    I was passed to Olly Keep who was absolutely fantastic and a great help when explaining the scheme fully, going through the options and providing a professional experience throughout.

    Going into a dealership can be a daunting experience, especially for someone like myself who wouldn't consider a new car unless for the motability scheme and is unsure of caveats and loopholes that may exist. Olly immediately put me at ease and demonstrated some fantastic people skills when walking me through the process.

    Olly gladly allowed me to test drive a Mini which I loved but it wasn't this which sealed the deal. It was the dealerships kind attitude, light hearted laughs and supportive attitude which made me feel comfortable enough to commit.

    I'll be sure to be a customer in years to come and I'm excited to have such a supportive dealer network alongside my new vehicle once it arrives.

    Thanks again!

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