Motability Scheme at Ocean BMW Falmouth

Motability Scheme at Ocean BMW Falmouth

4.6
Rating 4.6
(43 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
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Welcome to Ocean BMW Falmouth

Our trained Motability specialists are here to support you throughout the duration of your lease.

Ocean BMW Falmouth can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Ocean BMW Falmouth on 01326375100 to make an appointment with our Motability specialist.

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Contact information

Address
Falmouth Road
Penryn TR10 8AD
GB
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Phone Number
Call Ocean BMW Falmouth on 01326 375100
01326 375100
01326 375100
Website

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Email

jordan.bell@oceanbmw.com

Feedback

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Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Alex Mccutcheon
  • Joshua Chaplin
  • Danielle Addy
  • Kyle Grant
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 16:00
SundayClosed

Motability service specialists:

  • Monty Sharp
  • Toby Yates
  • Alycia Black
We recommend calling and booking an appointment before visiting.
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Accessibility features at Ocean BMW Falmouth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Ocean BMW Falmouth

  • Rating 5.0
    An excellent service. A 2 hour window, easy to book, very personable, a painless wait and cheerfully chatty staff while I waited. No issue with paperwork and then cleaned and hoovered the car. Much better than my Watford BMW experience
    Response from Ocean BMW Falmouth
    Dear Barrie G,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience at Ocean BMW Falmouth and that our team made your visit pleasant and efficient. It's great to know that you found the booking process easy and appreciated the friendly atmosphere while you waited. We're also glad that the paperwork was hassle-free and that you were pleased with the cleaning service for your car.

    Your kind words mean a lot to us, and we're delighted to have exceeded your expectations compared to your previous experiences. We look forward to welcoming you back in the future and continuing to provide you with top-notch service.

    Best regards,

    The Ocean BMW Falmouth Team
  • Rating 5.0
    Very good staff all round
    Response from Ocean BMW Falmouth
    Hello Christopher M.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our team at Ocean BMW Falmouth. Our staff is dedicated to providing excellent service, and it's wonderful to know that their efforts made a difference for you. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    The Ocean BMW Falmouth Team
  • Rating 5.0
    Excellent friendly support and care, nothing was too much trouble for them = 100%.
    THANK YOU ALL!
    Response from Ocean BMW Falmouth
    Hello Daniel W.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with our team at Ocean BMW Falmouth. Providing friendly support and care is something we strive for, and it's fantastic to know that we met your expectations. Your kind words and perfect rating mean a lot to us.

    If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Ocean BMW Falmouth Team
  • Rating 5.0
    Very friendly atmosphere, professional service
    Response from Ocean BMW Falmouth
    Hello Beverley,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you enjoyed the friendly atmosphere and professional service at Ocean BMW Falmouth. Your feedback is incredibly important to us, and we're delighted to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Ocean BMW Falmouth Team
  • Rating 5.0
    The service we receive from ocean bmw Falmouth in Cornwall is always outstanding
    Response from Ocean BMW Falmouth
    Hello David,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you consistently receive outstanding service from our team at Ocean BMW Falmouth. Your satisfaction is our top priority, and your kind words motivate us to continue delivering the best possible experience for our customers.

    If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    The Ocean BMW Falmouth Team
  • Rating 5.0
    Josh was extremely helpful and made everything very easy. I wouldn't hesitate to recommend him and Ocean BMW
    Response from Ocean BMW Falmouth
    Hello Lucy P.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Josh was able to assist you effectively and make your experience with us smooth and enjoyable. Your recommendation means a lot to us, and we are delighted to know that you had a positive experience at Ocean BMW Falmouth. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Ocean BMW Falmouth Team
  • Rating 5.0
    Excellent and friendly attitude with good knowledge of the car I was looking at. Thanks
    Response from Ocean BMW Falmouth
    Hello Daniel W.,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us and that our team's friendly attitude and knowledge met your expectations. It's always our goal to provide the best service possible, and your feedback is greatly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Ocean BMW Falmouth.

    Best regards,
    The Motability Scheme Team at Ocean BMW Falmouth
  • Rating 3.0
    So variable, staff mostly lovely, not massively experienced in disability hence changing to a different car/ company
  • Rating 5.0
    As always brilliant friendly service
  • Rating 4.0
    *
  • Rating 5.0
    Excellent from start to finish.
  • Rating 5.0
    Very friendly informative went threw everything with me on handover
  • Rating 5.0
    Everything went quickly , no problems
  • Rating 5.0
    Great experience- Josh was first class!
  • Rating 5.0
    Josh was friendly and very thorough with knowledge when showing us the car
  • Rating 5.0
    Very helpful and friendly
    Quick and efficient service
  • Rating 5.0
    What a great experience great staff

    Great job and team thank you
  • Rating 5.0
    After a slight hiccup, the car service colleague did all he could to solve a issue. Lovely guy
  • Rating 5.0
    Excellent service. Very helpful, welcoming and friendly
  • Rating 5.0
    The lady at reception was very helpful.

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