Motability Scheme at Snows Toyota Plymouth

4.8
Rating 4.8
(96 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Snows Toyota Plymouth

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Snows are proud to be associated with the Motability Scheme and pride ourselves on offering an exemplary customer experience. **Your car is something you rely on and that’s never been more true for motorists with limited mobility. Finding your perfect car is all about combining practicality and pleasure and whatever your preference, our trained Motability Specialists are on hand to offer expert advice when selecting or servicing your vehicle. Whether you’re new to the Motability Scheme or a previous customer, we’d be delighted to hear from you! If you have any requests prior to your visit, please let us know – your comfort is our priority.

Contact information

Address
Langage Business Park
Plympton
Plymouth PL7 5JY
GB
Phone Number
Call Snows Toyota Plymouth on 01752 332777
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Darren Copp
  • Aaron Widdicombe
  • Michelle Thompson
  • Matthew Weston
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Ben Mccheyne
We recommend calling and booking an appointment before visiting.
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Accessibility features at Snows Toyota Plymouth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Snows Toyota Plymouth

  • Rating 5.0
    Everything was dealt with in a very professional but friendly way. Matt went above and beyond to made sure everything went off without a hitch, from first visit to collection of the vehicle. Thank you Matt.
    Response from Snows Toyota Plymouth
    Good morning Jennifer. It is fantastic to hear about your positive experience with Matt at Snows Toyota Plymouth; we're so pleased to hear that the service you received was of the excellent high standard we always strive for! Best wishes, ^MS
  • Rating 5.0
    Matthew was very friendly and helpful and nothing was too much trouble, he answered our questions and it was a really pleasant experience.Thank you.
    Response from Snows Toyota Plymouth
    Hello Simon, thank you for taking the time to provide your fantastic comments. We strive to deliver 100% satisfaction and we're delighted to see that this was the case during your experience with Matthew. We wish you many happy miles in your new car! Best regards, ^MS
  • Rating 5.0
    Both Aaron and Matt were very helpful when placing the order, and fixing a mistake that happened for some reason. I'd recommend seeing either one of them as they will 100% help you.
    Response from Snows Toyota Plymouth
    Hello Charlie, thank you for taking the time to share your fantastic feedback. We work hard to ensure that every customer receives a high standard of service and we're so pleased to see that this was the case during your experience with Aaron and Matt. We wish you all the best on the road! Kind regards, ^MS
  • Rating 5.0
    Excellent service from beginning to pickup of new car. Sales team were professional, welcoming and am happy we chose Snows Toyota and would highly recommend them
    Response from Snows Toyota Plymouth
    Hello Nicola, thank you for taking the time to share your fantastic review with us; it is wonderful to hear that you received the high-standard of service we always strive to provide our customers with! Best wishes, ^MS
  • Rating 5.0
    Aaron was brilliant, he dealt with a very tricky personal situation really well & explained everything at handover really thoroughly. Thanks so much
    Response from Snows Toyota Plymouth
    Hello Joseph. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. Kind regards, ^LP
  • Rating 5.0
    Very good and done a good job
    Response from Snows Toyota Plymouth
    Hello Stephen, thank you for sharing your five-star review; we're delighted to hear about your positive experience with us. Kind regards, ^CH
  • Rating 2.0
    Salesman was helpful, not pushy and made the experience easier.
    Still waiting for the car so can’t comment on after sales, but happy so far.

    05/03/2024. Just to update, Iwas told that the car would arrive on the 1st but due to fines the company would get from motability if they did not fulfil the given date, that we would not be able to pick up until the 6th March!
    So on the 4th March I called to organise a time to pick up on the 6th, only to be told that the car wasn’t even in yet and would still be a minimum of 4 days after the actual delivery date before iI was allowed to pick it up, so they had known on the 1st that the 6th was not possible yet no one had bothered to update me, by the time I called on the afternoon of the 4th.
    The salesman told me again that we would have to wait the 4 days after delivery due to them needing to give a date to motability, this was very misleading as I and my housemate who had come with me were both led to believe that they had already let motability know the 6th (after a delivery on the 1st) when the agreement was made.
    Annoyed but wanting a resolution I then asked for an update of when the car was now due in, the salesman said that my car did not seem to be on the system, so he could not say where it was, so would have to contact their supply chain, which I was told would take up to 24 hours to receive, I was promised a call either later that day or on the next day (today) when I hadn’t been called by 1630, I called. The receptionist informed me the salesman was with another customer and that they would send an email reminding him to contact me when he had finished with his customer. It’s now gone closing time and he has not responded.
    From a promising start, where I gave a rating of 5 I now feel really let down, I will of course update this thread as to when I finally receive the vehicle.
    Response from Snows Toyota Plymouth
    Good evening Laura, thank you for taking the time to share your positive feedback about your experience with our team at Snows Toyota Plymouth. We wish you all the best on the road. Kind regards, ^CH
  • Rating 5.0
    Matt was excellent. He took me through everything in a professional, friendly way. Very pleased.
    Response from Snows Toyota Plymouth
    Hello Jennifer, thank you for sharing your excellent review; we're so pleased to hear about your experience with Matt. Kind regards, ^CH
  • Rating 5.0
    A excellent experience with Matthew from start to finish. Very straight forward, I love my new car, I am grateful to finally have a reliable car!
    Response from Snows Toyota Plymouth
    Hello Adele, we appreciate you taking the time to leave us this great feedback about your experience with Matthew. We wish you many happy miles in your new car! Kind regards, ^MS
  • Rating 5.0
    Things went smoothly and well.
    Response from Snows Toyota Plymouth
    Good morning Darran, we really appreciate you sharing your five-star review; thank you. Kind regards, ^CH
  • Rating 5.0
    Top class
    Response from Snows Toyota Plymouth
    Hello Kevin, we're so pleased to see that you had a five-star experience with us; thank you for sharing. Kind regards, ^CH
  • Rating 5.0
    Darren was great keeping me informed regularly.
    Response from Snows Toyota Plymouth
    Hello Taylor, thank you for sharing your excellent review; it's a pleasure to hear about your experience with Darren. Kind regards, ^CH
  • Rating 5.0
    Excellent
    Response from Snows Toyota Plymouth
    Hello Adele, thank you for taking the time to provide your five-star review; it's great to hear from you. Warm regards, ^CH
  • Rating 5.0
    Very professional and pleasant staff
    Response from Snows Toyota Plymouth
    Hello Clifford, thank you for sharing your five-star review; it's great to hear about your positive experience with our team. Kind regards, ^CH
  • Rating 5.0
    Excellent service , staff outstanding and very helpful , was kept up to date with everything that was needed
    Response from Snows Toyota Plymouth
    Hello Alan, thank you for taking the time to share your fantastic comments; we're so pleased to hear about your experience with us at Snows Toyota Plymouth. Kind regards, ^CH
  • Rating 5.0
    Lovely staff, quick service, can’t ask for much more.
    Response from Snows Toyota Plymouth
    Thank you for sharing your excellent review, Ryan; we're so pleased to hear about your experience with our team at Snows Toyota Plymouth. Kind regards, ^CH
  • Rating 5.0
    Very efficient, and great customer service ….
    Response from Snows Toyota Plymouth
    Hello Amanda, we're so pleased to hear about your experience with us and to know that we were able to support you during your visit; thank you for sharing. Warm regards, ^CH
  • Rating 5.0
    Excellent service from Darren
    Response from Snows Toyota Plymouth
    Hi Stephen, thank you for sharing your fantastic experience with Darren; we really appreciate it. We wish you all the best on the road. Kind regards, ^CH
  • Rating 5.0
    The staff at snows Toyota are absolutely fantastic. They go above and beyond to make sure that I was comfortable and they are completely honest about everything that is happening regarding the car.
    Response from Snows Toyota Plymouth
    Hi Karen, thank you for your feedback! Warm regards, ^LS
  • Rating 5.0
    Great prompt service friendly staff
    Response from Snows Toyota Plymouth
    Thank you for sharing your five-star review, Amanda; it's a pleasure to hear about your experience with us. Kind regards, ^CH

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