Motability Scheme at Vospers Vauxhall Plymouth

Motability Scheme at Vospers Vauxhall Plymouth

4.8
Rating 4.8
(230 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
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Welcome to Vospers Vauxhall Plymouth

Vospers Vauxhall Plymouth

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vospers Vauxhall Plymouth can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vospers Vauxhall Plymouth on 01752636363 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Marsh Mills Park
Longbridge Road
Plymouth PL6 8AY
GB
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Phone Number
Call Vospers Vauxhall Plymouth on 01752 636363
01752 636363
01752 636363
Website

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Email

robert.collins@vospers.com

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability Scheme specialists:

  • Neil Perkins
  • Sasha Martindale
  • Katerina Butler
  • Maya-Beth Harborne
  • Dorian Jones
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Rob Eselby
  • Tazmin Uddin
  • George Leeder
  • Alison Hubbard
  • Victoria Borbon
  • Paris Ferguson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vospers Vauxhall Plymouth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vospers Vauxhall Plymouth

  • Rating 5.0
    Great service as normal very pleased
  • Rating 5.0
    Good professional service a pleasure
    Dex
  • Rating 2.0
    Dealer unable to give me automatic loan car which is ridiculous. MOT carried out very well.
    Response from Vospers Vauxhall Plymouth
    Dear Laurian C.,

    Thank you for taking the time to share your feedback with us. We are pleased to hear that you were satisfied with the MOT service. However, we apologize for the inconvenience you experienced regarding the availability of an automatic loan car. We understand how important this is and are committed to improving our service to better meet your needs in the future. Your feedback is invaluable to us, and we will be reviewing our processes to ensure we can provide a more seamless experience for our customers. If there is anything further we can do to assist you, please feel free to reach out.

    Kind regards,

    The Motability Scheme Team at Vospers Vauxhall Plymouth
  • Rating 5.0
    Very efficient, friendly and helpful.
    Response from Vospers Vauxhall Plymouth
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Vospers Customer Services
  • Rating 5.0
    The complete team were amazing especially Neil who delt with us first class customer service
    Response from Vospers Vauxhall Plymouth
    Hello Tammy,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Vospers Vauxhall Plymouth. It's fantastic to know that Neil provided you with first-class customer service. We always strive to deliver the best experience for our customers, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Vospers Vauxhall Plymouth Team
  • Rating 5.0
    Excellent service
    Response from Vospers Vauxhall Plymouth
    Hello Tina J.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Vospers Vauxhall Plymouth. Our team is dedicated to providing the best experience possible, and it’s always rewarding to know when we’ve achieved that. If you have any further feedback or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Vospers Vauxhall Plymouth Team
  • Rating 5.0
    The assistant was fantastic had a good laugh
    Response from Vospers Vauxhall Plymouth
    Hello Alexander G.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a fantastic experience with our assistant and that you enjoyed a good laugh during your visit. Providing excellent service and a friendly atmosphere is very important to us at Vospers Vauxhall Plymouth, and your feedback truly means a lot.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

  • Rating 1.0
    Terrible service to which I will be ringing and complaining, curtesy car cancelled plus late returning car and no call to explain why and car wasn’t washed and hoovered like it said it would be, good customer service is keeping your customers up to date specially disabled people as they have no other way to get out and about without their car, my car is due to be replaced next year and due to a shockingly bad customer service I will not be getting one from here
    Response from Vospers Vauxhall Plymouth
    Dear Annette,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience and the inconvenience it has caused. We strive to provide excellent service to all our customers, and it is clear we fell short in this instance.

    I apologize for the cancellation of the courtesy car and the delay in returning your vehicle without proper communication. Additionally, I regret that your car was not cleaned as promised. We understand the importance of reliable transportation, especially for our customers who rely on their vehicles for mobility.

    Please know that your feedback is invaluable, and we are taking it seriously to ensure improvements are made. I would appreciate the opportunity to discuss this further and address any remaining concerns you may have. Please feel free to contact us via vcs@vospers.com at your earliest convenience.

    Thank you for bringing this to our attention, and I hope we can regain your trust in the future.

  • Rating 5.0
    Fantastic car collected and returned kept up to date with the service everyone with helpful
    Response from Vospers Vauxhall Plymouth
    Hello Kevin,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a fantastic experience with your car collection and return. Keeping our customers informed and providing helpful service is a top priority for us, and it's great to know that we met your expectations.

    Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thanks again for your kind words and for choosing the Motability Scheme at Vospers Vauxhall Plymouth.

  • Rating 5.0
    Maya at Vauxhall was very explanatory and put us at ease
    Response from Vospers Vauxhall Plymouth
    Dear Shaun T.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Maya was able to provide you with a clear and reassuring experience at Vospers Vauxhall Plymouth. Your feedback is incredibly valuable to us, and we are delighted to know that you felt at ease during your visit.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Vospers Vauxhall Plymouth Team
  • Rating 2.0
    Gentleman who was dealing with my car seemed to lose interest once he realised the car was motability. The problems I asked to be checked didn't get checked
    Response from Vospers Vauxhall Plymouth
    Dear Cheryl,

    Thank you for your feedback regarding your experience at Vospers Vauxhall Plymouth. I'm sorry to hear we did not meet your expectations.

    Your concerns are important to us, and we are committed to addressing them. I would appreciate the chance to discuss this further and resolve any issues with your car.

    If you would like to discuss this further, please email vcs@vospers.com.

    Thank you for bringing this to our attention.

    Best regards,

    Vospers Vauxhall Plymouth Team
  • Rating 5.0
    Experience was brilliant
    Neil is a lovely man ❤️
    Talked me through step by step
    X
    Response from Vospers Vauxhall Plymouth
    Hello Harley J.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a brilliant experience with us at Vospers Vauxhall Plymouth. Neil will be delighted to know that he made your visit enjoyable and informative. We always strive to provide the best service possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Vospers Vauxhall Plymouth Team
  • Rating 5.0
    they collected my car and returned it to my home excellent service I'm well happy
    Response from Vospers Vauxhall Plymouth
    Hello Stephen,

    Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were happy with the service you received, especially with the collection and return of your car. Providing excellent service is our top priority, and it's wonderful to know we met your expectations.

    If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Vospers Vauxhall Plymouth Team
  • Rating 5.0
    Customer service was impeccable
    Response from Vospers Vauxhall Plymouth
    Hello David,

    Thank you for your positive review! We're thrilled you found our customer service impeccable. At Vospers Vauxhall Plymouth, we aim to provide the best experience for our customers, and your feedback is encouraging.

    If you have any questions or need assistance, please reach out. We look forward to serving you again!

    Best regards,
    The Vospers Vauxhall Plymouth Team
  • Rating 5.0
    Nicely done
    Response from Vospers Vauxhall Plymouth
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 4.0
    I would have liked the courtesy car I booked but didn't get one.
    Response from Vospers Vauxhall Plymouth
    Dear Lesley,

    Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconvenience you experienced regarding the courtesy car.

    Your feedback is invaluable to us as it helps us improve our services. We are currently reviewing our booking process to ensure that such issues are minimised in the future.

    If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us directly. We appreciate your understanding and look forward to serving you better in the future.

  • Rating 5.0
    Absolutely no problems. Always cheerful, friendly and very helpful.
    Response from Vospers Vauxhall Plymouth
    Dear Carole,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Vospers Vauxhall Plymouth. Our team takes great pride in providing cheerful, friendly, and helpful service, and it’s always rewarding to know when we’ve succeeded in making our customers happy. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

    Best regards,
    The Vospers Vauxhall Plymouth Team
  • Rating 5.0
    It was as easy as peeling a orange
    The service was fantastic and I had no issues when I run into a little hiccup that day i rang them up and was told to return the following day to resolve the issue and I was back on the road again in no time
    Response from Vospers Vauxhall Plymouth
    Hello Alfie-lee H.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our service as easy as peeling an orange and that our team was able to assist you promptly when you encountered a hiccup. It's wonderful to know that we could get you back on the road quickly. Your feedback is greatly appreciated, and we're delighted to have earned a 5-star rating from you. If you ever need further assistance, please don't hesitate to reach out.

    Best regards,
    The Vospers Vauxhall Plymouth Team
  • Rating 5.0
    Staff brilliant service
    Response from Vospers Vauxhall Plymouth
    Hello Kevin,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you received brilliant service from our staff. At Vospers Vauxhall Plymouth, we strive to provide the best experience for our customers, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Vospers Vauxhall Plymouth Team
  • Rating 5.0
    Could not fault my experience thankyou vospers
    Response from Vospers Vauxhall Plymouth
    Dear Terence,

    Thank you so much for taking the time to share your positive experience with us at Vospers Vauxhall Plymouth. We are thrilled to hear that you couldn't fault your experience and that we were able to meet your expectations. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Vospers Vauxhall Plymouth Team

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