Motability Scheme at English Ford Poole

4.8
Rating 4.8
(253 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 16:00
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Contact information

Address
1 Yarrow Road
Poole BH12 4QA
GB
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Phone Number
Call English Ford Poole on 01202 715577
01202 715577
01202 715577
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Katherine Malloch
  • Stephen High
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability service specialists:

  • Cheryl Mofford
  • Sarah Payne
We recommend calling and booking an appointment before visiting.
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Accessibility features at English Ford Poole

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to English Ford Poole

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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English Ford Poole can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact English Ford Poole on 01202715577 to make an appointment with our Motability specialist.

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Reviews at English Ford Poole

  • Rating 5.0
    Kathy as always was friendly and professional
    Response from English Ford Poole
    Hi Shaun,

    Thanks for your 5 star review and great comments. Really appreciate you taking the time to fill out the feedback. Ill speak to you soon, Kind Regards Kathy
  • Rating 5.0
    Cathy was very helpful and made things very easy for me, from the get go she has gone above and beyond what she needed to do and I can't thank her enough.
    Response from English Ford Poole
    Hi Simon,

    Thank-you so much for your lovely comments, It was nice to see you yesterday and I'm glad you are happy with your car.
    Happy motoring and any more questions please call me anytime.

    Kind regards Kathy
  • Rating 5.0
    Kathy was excellent. She guided me through the application procedure and enabled me to take a test drive of my chosen car. Im looking forward to collecting the car very soon.
    Response from English Ford Poole
    Hi Stephen,

    Thanks so much for your great comments. I Really appreciate them. Ill see you next week to pick up your lovely
    new car :) Kind Regards Kathy
  • Rating 5.0
    Kathy was brilliant from start to finish. Very helpful and informative throughout. It has been a pleasure!
    Response from English Ford Poole
    Hi Adrian, Thanks so much for your comments :), Happy motoring, Kind Regards Kathy
  • Rating 5.0
    Dealer ilhas always been helpful,polite,and provided a 5 star service for the last 16 years.She is a credit to Motorbility.
    Response from English Ford Poole
    Hi Simon, Thanks so much for your lovely comments, I really appreciate them, Ill see you when you come to collect your new car :), Regards Kathy
  • Rating 5.0
    Only a small point but the washer screen bottle was not topped up other than that the Service was good.A lady collected my Car and bought it back for me. I have revised my review to this as perhaps I was a little unfair on the overall service I received.
    Response from English Ford Poole
    Hi Christopher,

    I'm so sorry that wasn't done for you, If you had your service here then that should have been checked. If you would like to please come in we will be happy to do that for you.

    Kind Regards Kathy
  • Rating 5.0
    Lovely lady made our experience perfect
    Response from English Ford Poole
    Hi Janice, Thanks so much for your great comments, I'm so glad you were happy , Speak soon, Kathy
  • Rating 5.0
    Cathy was excellent , except pained everything , made the whole process very easy to understand . Couldn’t be happier !
    Response from English Ford Poole
    Hi Barbara, Thank-you for your lovely comments, Ill keep you updated and speak to you soon, Kathy
  • Rating 5.0
    First class! Excellent!
    Kathy the Motability specialist was very courteous, friendly and very professional.
    I was very happy with the whole experience!
    Response from English Ford Poole
    Hi Steven, Thanks so much for your wonderful comments, I'm so pleased you are so happy :). Ill speak to you soon, Kathy
  • Rating 5.0
    My experience was very good, Kathy dealt with me very professionally and nicely
    Response from English Ford Poole
    Hi Tara,
    Thanks for taking the time to leave a review. I really appreciate your nice comments, Thanks Kathy
  • Rating 5.0
    Very helpful!!
    Response from English Ford Poole
    Hi Helen, Thanks for your 5 star review and nice comments, Ill speak to you soon, Kathy
  • Rating 5.0
    I recently had the pleasure of working with Kathy at the mobility scheme, and I can’t recommend her highly enough! From the moment I reached out for assistance with my new car, Kathy was incredibly supportive and understanding. I was feeling quite anxious about the whole process, but she took the time to explain everything clearly and patiently.

    Kathy’s friendly demeanor instantly put me at ease. She was attentive to my needs and made sure to address all my concerns, which really helped to calm my nerves. Her expertise in navigating the mobility scheme was evident, and she worked diligently to find the right vehicle for me.

    Thanks to Kathy’s guidance, I felt confident every step of the way. If you’re looking for someone who genuinely cares and knows how to make the process smooth and enjoyable, Kathy is the person to see. Thank you, Kathy, for making this experience so positive!
    Response from English Ford Poole
    Hi Deborah,

    Thankyou so much for your wonderful feedback. I'm so glad that you were that happy with the way i helped you find your new car. Looking forward to seeing you when you pick it up. Kind Regards Kathy
  • Rating 5.0
    Kathy was brilliant
    Response from English Ford Poole
    Hi Amy, Thanks so much for your kind words :), Ill see you soon, Thanks Kathy
  • Rating 4.0
    Super friendly and a lovely bunch of staff.
    Response from English Ford Poole
    Hi Victoria,
    Thanks so much for your lovely comments.
    Speak to you soon, Kathy
  • Rating 5.0
    Informative,on the ball,curtious,jovial,attentive, efficient.
    Response from English Ford Poole
    Thanks so much for your 5 star review and great comments, Speak soon Kathy
  • Rating 5.0
    Kathy was extremely helpful with the process which we appreciated and talked us through each step of the process making sure we understood everything.
    Response from English Ford Poole
    Hi Sharon, Thanks so much for your kind Review :) Ill speak to you soon, Kind regards Kathy
  • Rating 5.0
    Excellent service a very good experience
    Response from English Ford Poole
    Thanks Adrian for your 5 star review, Regards Kathy
  • Rating 5.0
    The M O T went very smoothly car was picked up then returned a couple of hours later .no problems
    Response from English Ford Poole
    Thanks Jennifer for your 5 star review, Regards Kathy
  • Rating 5.0
    great in every way I really couldn't of asked for better, thank you
    Response from English Ford Poole
    Hi Terry, Thanks so much for your 5 star review, Regards Kathy
  • Rating 5.0
    As always Kathy was on point,
    Knowledgeable, professional as always pleasure to do business with.
    Response from English Ford Poole
    i David, Thanks so much for your great comments :) Happy motoring, Kind Regards Kathy

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