Motability Scheme at English Ford Poole

4.8
Rating 4.8
(202 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 16:00
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Contact information

Address
1 Yarrow Road
Poole BH12 4QA
GB
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Phone Number
Call English Ford Poole on 01202 715577
01202 715577
01202 715577
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Katherine Malloch
  • Stephen High
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability service specialists:

  • Cheryl Mofford
  • Tim Fowler
  • Sarah Payne
We recommend calling and booking an appointment before visiting.
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Accessibility features at English Ford Poole

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to English Ford Poole

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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English Ford Poole can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact English Ford Poole on 01202715577 to make an appointment with our Motability specialist.

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Reviews at English Ford Poole

  • Rating 1.0
    Left us with a dirty car and having used 1/4 a tank of fuel to drive 10 minutes up the road complete joke and no follow up
    Response from English Ford Poole
    Hi Paul, I hope you will be happy with the free valet we will arrange for you in the new year. We don't generally follow up on a service unless there is a problem with the car. I'm sorry you had a bad experience. Kathy
  • Rating 5.0
    Couldn't ask for better service.Friendly and prompt on time.I would Highly recommend English Ford to anyone who is thinking of a new car,or to go through the Motorbility scheme.I have been with them 15 years,never had any issues.
    Response from English Ford Poole
    Thanks so much for your 5 star rating, Marry Christmas, Kathy
  • Rating 5.0
    Great as always
    Response from English Ford Poole
    Thanks so much for your 5 star review, Have a great Christmas, Kind Regards Kathy
  • Rating 5.0
    Kathy is very helpful and that’s why we won’t change dealship she goes out of her way to help and has done for last 10 years .
    Response from English Ford Poole
    Hi Donald, Thanks so much For your lovely review, I'm so glad you are happy, Kind regards Kathy
  • Rating 5.0
    The young lady who booked my car in was kind and great to speak to .
    Response from English Ford Poole
    We are so happy to hear you had such a great experience. Thanks Kathy
  • Rating 1.0
    I explained i was struggling walking and they didn't care and told me to walk around the front, I asked for a manager to call me because of the way I was spoken to and abused by staff and two days later still waiting for the manager to call me, never used again the service was disgusted and abused a disabled person
    Response from English Ford Poole
    Hi Anthony,
    I'm so sorry you had a bad experience last week. Please call me when you can to discuss, thanks Kathy
  • Rating 5.0
    Customers very friendly and helpful
    Response from English Ford Poole
    Thanks so much for your 5 star review, See you soon, kathy
  • Rating 5.0
    Kathy has been very helpful, also friendly and knowledgeable.
    Response from English Ford Poole
    Hi Debra, Thanks so much for your lovely comments. Ill keep you updated and speak to you soon, Regards Kathy
  • Rating 5.0
    Wonderful top service from Cathy at Poole thank you
    Response from English Ford Poole
    Hi Kim, Thanks so much for your lovely comments, Thanks Kathy
  • Rating 5.0
    Great as always professional speedy and always a pleasure thanks to kathy
    Response from English Ford Poole
    Hi Jeffrey, Thanks so much for your great comments. Really happy to have you back :), Regard's Kathy
  • Rating 5.0
    It was so good and everyone was so friendly
    Response from English Ford Poole
    Thanks so much for your 5 star rating, Kathy
  • Rating 5.0
    Excellent service car was returned on time and spotless inside and out
    Response from English Ford Poole
    Thanks you so much for your Positive Comments, Kathy
  • Rating 5.0
    First class service
    Response from English Ford Poole
    Thanks so much for your 5 star review, Kathy
  • Rating 5.0
    Get check up phone calls, service was booked very easily, they picked up my car and dropped it back. Staff are very friendly. The whole process has been very easy.
    Response from English Ford Poole
    We pride ourselves on our customer service, Thanks so much for your nice comments, Kathy
  • Rating 5.0
    Great service great company
    Response from English Ford Poole
    Thank you for your kind words - we're glad to have been of service! Kathy
  • Rating 5.0
    Kathy was excellent in every way, helpful, reassuring and knowledgeable. Top marks!
    Response from English Ford Poole
    Thanks so much Lee for your great comments, See you soon :), Kathy
  • Rating 5.0
    Excellent service
    Response from English Ford Poole
    Thanks so much for your 5 star rating. I'm so glad you were happy , Thanks Kathy
  • Rating 5.0
    Very good thank you
    Response from English Ford Poole
    Thank you for your high star rating. Regards Kathy
  • Rating 5.0
    Excellent! All round great service! Polite, friendly and very efficient!
    Response from English Ford Poole
    Thanks so much for your 5 star rating, Kind regards kathy
  • Rating 5.0
    Good service
    Good customer service
    Response from English Ford Poole
    Thanks so much for your 5 stars :), Kathy

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