Motability Scheme at English Ford Poole

4.8
Rating 4.8
(220 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 16:00
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Contact information

Address
1 Yarrow Road
Poole BH12 4QA
GB
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Phone Number
Call English Ford Poole on 01202 715577
01202 715577
01202 715577
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Katherine Malloch
  • Stephen High
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability service specialists:

  • Cheryl Mofford
  • Tim Fowler
  • Sarah Payne
We recommend calling and booking an appointment before visiting.
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Accessibility features at English Ford Poole

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to English Ford Poole

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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English Ford Poole can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact English Ford Poole on 01202715577 to make an appointment with our Motability specialist.

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Reviews at English Ford Poole

  • Rating 5.0
    Very efficient and lovely staff.

    Response from English Ford Poole
    Hi Michael, Thanks so much for your 5 star rating. I'm Glad you were happy with our staff, Kind regards Kathy
  • Rating 5.0
    Very good i enjoyed doing it very good people
    Response from English Ford Poole
    Hi Andrew,
    Thanks so much for your 5 star review, Ill see you soon, Regards Kathy
  • Rating 5.0
    Kathy has been amazing. Very helpful with sorting out the paperwork
    Response from English Ford Poole
    Hi Lee, Thanks so much for your great comments, Ill see you soon, Regards Kathy
  • Rating 5.0
    It was polite and fast
    Response from English Ford Poole
    Thanks so much for your 5 star review. Regards Kathy
  • Rating 5.0
    Excellent service from Kathy Malloch at Fords in Poole. Friendly and helpful, would not go anywhere else.
    Response from English Ford Poole
    Hi John, Thanks so much for your great comments, and I'm glad you wont go any where else!! :) Kind Regards Kathy
  • Rating 5.0
    Always a pleasure
    Response from English Ford Poole
    Hi David, Thanks so much and I'm so pleased you came back to us, see you soon, Kathy
  • Rating 5.0
    Very quick and efficient service, although I noticed you do not valet the cars anymore after service or MOT. I wasn't given an MOT certificate either which was strange.
    Response from English Ford Poole
    Hi Patricia, We don't give MOT certificates anymore as its all online. And I'm sorry your car didn't have its vac and clean, if you let me know a day you can pop in and ill get it done for you. Im glad you were happy with the service though. See you soon Kathy
  • Rating 5.0
    Kathy was extremely professional with all aspects and knowledge of the car in question made a pleasant handover experience.
    Response from English Ford Poole
    Thanks Edwina for your fabulous comments. I'm so glad you were happy. Ill speak to you soon, kind regards Kathy
  • Rating 5.0
    From start to finish, it was easy and flawless.
    Kathy was wonderful and nothing was too much trouble.

    Thank you for everything
    Response from English Ford Poole
    Thanks so much Donna for your lovely comments. You are a dream customer and thanks for always coming back to me, Thanks Kathy xx
  • Rating 5.0
    Cathy was really helpful she explained everything she was kind and friendly
    Response from English Ford Poole
    Thanks Helen, Ill see you soon to pick up your lovely new car :)
  • Rating 5.0
    Kathy is an excellent ambassador to ford ,and very helpful to the disabled community thank you ..
    Response from English Ford Poole
    Thanks so much Andrew for your lovely comments. What a lovely thing to say, Thanks Kathy
  • Rating 5.0
    Kathy at English Ford was very friendly and talked us through our application and options and found the car we wanted and happy to say we won't have long to wait
    Response from English Ford Poole
    Hi Butch, I'm so glad you are happy. And your cars here so not long to wait at all!!! see you soon, Thanks Kathy
  • Rating 5.0
    Prompt efficient and courteous as usual.
    Excellent
    Response from English Ford Poole
    Thanks Geoffrey for your 5 star rating, Take care and ill speak to you soon, Regards Kathy
  • Rating 5.0
    The lady who collected my car was nice and got it back on time
    Response from English Ford Poole
    Hi Brian, Thanks for your nice comments, See you soon, Regards Kathy
  • Rating 5.0
    Very friendly service experience
    Response from English Ford Poole
    We are delighted to hear that you had a positive experience Mark and that the staff were friendly and helpful. Happy motoring, Regards Kathy
  • Rating 5.0
    Kathy was very helpful and went through everything before we left.
    Response from English Ford Poole
    Thanks so much for your review, I'm so glad you were happy, Enjoy your car and ill speak to you soon, Kind Regards Kathy
  • Rating 5.0
    I was looked after and service was great
    Response from English Ford Poole
    Thanks so much Bobi for your 5 star review. have a great New Year, Kind regards kathy
  • Rating 5.0
    Very good
    Response from English Ford Poole
    Thanks Susan for your 5 star review, happy motoring, Kathy
  • Rating 1.0
    Left us with a dirty car and having used 1/4 a tank of fuel to drive 10 minutes up the road complete joke and no follow up
    Response from English Ford Poole
    Hi Paul, I hope you will be happy with the free valet we will arrange for you in the new year. We don't generally follow up on a service unless there is a problem with the car. I'm sorry you had a bad experience. Kathy
  • Rating 5.0
    Couldn't ask for better service.Friendly and prompt on time.I would Highly recommend English Ford to anyone who is thinking of a new car,or to go through the Motorbility scheme.I have been with them 15 years,never had any issues.
    Response from English Ford Poole
    Thanks so much for your 5 star rating, Marry Christmas, Kathy

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