Motability Scheme at English Ford Poole

4.9
Rating 4.9
(174 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 16:00

Contact information

Address
1 Yarrow Road
Poole BH12 4QA
GB
Phone Number
Call English Ford Poole on 01202 715577
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Katherine Malloch
  • James Mclachlan
  • Stephen High
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability service specialists:

  • Cheryl Mofford
  • Tim Fowler
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at English Ford Poole

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to English Ford Poole

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

English Ford Poole can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact English Ford Poole on 01202715577 to make an appointment with our Motability specialist.

Reviews at English Ford Poole

  • Rating 5.0
    Kathy was very helpful as usual kept me up to date with all aspects of my new car handover excellent 5 stars Cathy will be back again in 3 years thankyou
    Response from English Ford Poole
    Thanks so much for your lovely comments 😁. I'm so glad you came back to me. kind regards Kathy
  • Rating 5.0
    Good
    Response from English Ford Poole
    Thanks for your 5 Star rating, Regards Kathy
  • Rating 5.0
    Excellant service in all aspects. No need to change anything.
    Thank you.
    Response from English Ford Poole
    Thank-You for your comments and your 5 star rating, Kind Regards Kathy
  • Rating 5.0
    As usual a very good service well done ford
    Response from English Ford Poole
    Thanks for your 5 stars, Regards Kathy
  • Rating 5.0
    Very polite member of staff explained very thing
    Response from English Ford Poole
    Thank you for your kind words, So glad you were happy, Kathy
  • Rating 5.0
    Very good
    Response from English Ford Poole
    Thanks for your 5 stars :)
  • Rating 5.0
    Excellent. They finishes well before the time mentioned. Cleaned the car inside and out. So polite and helpful. We wouldn’t go anywhere else but Poole
    Response from English Ford Poole
    Thank you for your kind words, I'm so happy you are happy, Kathy
  • Rating 5.0
    Excellent why we have come back to ford cathy always is excellent with the whole services from choice of car to collection of the car.
    Response from English Ford Poole
    Thanks so much Michelle, I'm so glad you are happy, ill see you soon, regards Kathy
  • Rating 5.0
    It was so easy and Kathy made me feel at ease.
    Response from English Ford Poole
    Thanks for your nice comments, Regards Kathy
  • Rating 5.0
    So easy and Kathy was a dream to deal with.
    Response from English Ford Poole
    Thanks for your 5 star rating, Kathy
  • Rating 5.0
    An excellent service from start to finish I'm very impressed and happy with everything
    Response from English Ford Poole
    Thanks so much, see you soon :), kathy
  • Rating 5.0
    Everything was brilliant 👍👍
    Response from English Ford Poole
    Thank-you for your 5 star rating, Kathy
  • Rating 5.0
    Exceptional quality of service from Kathy Malloch, the Motability Representative at English Ford,Poole. Helpful at all times. Meticulous attention to detail,and ensuring that every aspect of the application was correctly submitted. I have every confidence in English Ford Poole giving a professional service throughout my Motability agreements requirements.
    Response from English Ford Poole
    Thank-You so much for your wonderful review. So pleased you have come back to me yet again for your new car.
    Ill see you Friday :), Regards Kathy
  • Rating 5.0
    Very good
    Response from English Ford Poole
    Thanks for your 5 stars , kathy
  • Rating 5.0
    I have had the best customer service from Ford's at Poole Dorset since joining the Motability scheme. The mobility sales representative ( Kathy Mallock ) is friendly and cares about her customers. The service team also are caring and friendly. I will continue to deal with Ford as its the best quality service I've had. I cannot recommend a better dealership in the area, from start to finish they are respectful and caring going the extra mile to ensure a smooth and efficient personal approach to any requirements that I have.
    Response from English Ford Poole
    Thank-you so much Cedric for your wonderful review. I'm so pleased you keep coming back to us and are really happy with the service you receive. Take care and speak soon, kathy
  • Rating 5.0
    Kathy was brilliant and once I explained my mental health condition she fully understood . She is very knowledgeable and didn’t hurry anything . 1st class experience
    Response from English Ford Poole
    Thank-you David for your nice comments. Happy Motoring :)
  • Rating 5.0
    1st class experience
    Was made very easy and very enjoyable
    Response from English Ford Poole
    Thanks so much for your 5 stars, Kathy
  • Rating 5.0
    Was very unsure about everything as completely new to the scheme all my worse’s and questions were asked by the lovely Kathy at Ford she explained everything so clear kept us informed and updated on everything on picking the car up she talked me through everything in the car from apps to the car cover
    Response from English Ford Poole
    Thank-you so much for your lovely review. I'm so glad you were happy with the service you received from me. Kathy
  • Rating 5.0
    Excellent service and very promt
    Response from English Ford Poole
    Thank-you very much for your 5 stars, kathy
  • Rating 5.0
    Kathy was brilliant and very patient
    Response from English Ford Poole
    Thank-you for your 5 stars :)

Similar Motability Scheme dealers