Motability Scheme at Hendy Vauxhall Branksome

Motability Scheme at Hendy Vauxhall Branksome

4.9
Rating 4.9
(115 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30Closed Today

Contact information

Address
400 Poole Road
Branksome
Poole BH12 1DD
GB
Phone Number
Call Hendy Vauxhall Branksome on 01202 152739
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:30
SundayClosed

Motability Scheme specialists:

  • Daemon Baker
  • Ben Hambling
  • James Mcdermaid
  • Chloe Arnold
  • Jake Dudman
  • Mary Miah
  • Tom Betts
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Dave Saddington
  • Alison Whiting
We recommend calling and booking an appointment before visiting.
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Accessibility features at Hendy Vauxhall Branksome

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Hendy Vauxhall Branksome

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Hendy Vauxhall Branksome can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Hendy Vauxhall Branksome on 01202152739 to make an appointment with our Motability Scheme specialist.

Reviews at Hendy Vauxhall Branksome

  • Rating 5.0
    Was perfect tom is a top man , happy with everything
  • Rating 5.0
    Excellent
    Response from Hendy Vauxhall Branksome
    Good afternoon Julie. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Chloe was amazing from start to finish.
    Response from Hendy Vauxhall Branksome
    Good afternoon Anna. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    It was a nice and friendly company to help me through the change over to my new car
    Response from Hendy Vauxhall Branksome
    Good afternoon Yvonne. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Accessible

    Easy to find

    Staff where so friendly and helpful throughout
    Response from Hendy Vauxhall Branksome
    Good afternoon Karen. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very friendly and helpful. Damon was incredibly supportive and helpful. I have no issues at all.
    Response from Hendy Vauxhall Branksome
    Good afternoon Steven. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 4.0
    A little disappointed I couldn’t have my first choice of vehicle after sorting paperwork etc only to be told 2 days later we couldn’t have it!
    However we chose an alternative so hopefully this one will work out.
    Response from Hendy Vauxhall Branksome
    Good afternoon Russell. I'm very sorry to see this and can only apologise for the inconvenience at this time. If you wish to raise a complaint, please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan.
  • Rating 5.0
    Very helpful and fitted me in even though I got the wrong day
    Response from Hendy Vauxhall Branksome
    Good afternoon Alison. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    An absolutely pleasurable experience.
    Response from Hendy Vauxhall Branksome
    Good afternoon Harry. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    They where very helpful and fitted me in eventhough I got the wrong day.
    Response from Hendy Vauxhall Branksome
    Good afternoon Alison. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    The motability expert was really good, he made sure we had a vehicle that suited our needs. Thank you
    Response from Hendy Vauxhall Branksome
    Good afternoon Anthony. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Was excellent service. Was looked after very well
    Response from Hendy Vauxhall Branksome
    Good afternoon Karen. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    i was kept in the know about everything. the staff member that helped was amazing. very friendly abd helpful helped me understand things i didnt know before. i am so glad i went here.
    Response from Hendy Vauxhall Branksome
    Good afternoon Hayley. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent . Daemon was most helpful and the ultimate professional. Hendys Poole Road .
    Response from Hendy Vauxhall Branksome
    Good afternoon David. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very good experience. Staff happy and helpful.
    Response from Hendy Vauxhall Branksome
    Good afternoon Marie. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    The gentleman that I dealt with (think his name was david) was great, his customer care went the extra mile!
    Response from Hendy Vauxhall Branksome
    Good afternoon Alison. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    EXCELLENT SERVICE FROM ALL STAFF.
    THANK YOU 😊
    Response from Hendy Vauxhall Branksome
    Good afternoon Gloria. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent service I think there’s anything that hasn’t been covered by Motability scheme. Since joining the in 2023 I have received excellent services from Motability customers service each advisor I can in contact with are absolutely wonderful, always very happy to help and willingness to answer any queries. Having Motability vehicle has helped me gain my independence and my mental health improved. Thanks
    Response from Hendy Vauxhall Branksome
    Good afternoon James. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very good service
    Response from Hendy Vauxhall Branksome
    Good afternoon Richard. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Mary has been there the whole way. Very caring and informative.
    Response from Hendy Vauxhall Branksome
    Good afternoon Lisa. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.

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