Motability Scheme at Sytner Mercedes-Benz Swindon

4.6
Rating 4.6
(14 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
Drakes Way
Swindon SN3 3HT
GB
Phone Number
Call Sytner Mercedes-Benz Swindon on 01793 756666
Email
Reviews
Visit dealer website

Service centre details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability service specialists:

  • Jon Lambert
We recommend calling and booking an appointment before visiting.

Accessibility features at Sytner Mercedes-Benz Swindon

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Welcome to Sytner Mercedes-Benz Swindon

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Mercedes-Benz Swindon can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Mercedes-Benz Swindon on 01793756666 to make an appointment with our Motability specialist.

Reviews at Sytner Mercedes-Benz Swindon

  • Rating 5.0
    Very good customer service at a much better level than before much happier this time around thank you
    Response from Sytner Mercedes-Benz Swindon
    Good morning Darren, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of Swindon, your kind comments about our customer service is highly valued by us all and we look forward to welcoming you again next time! Have a lovely weekend. Best Regards. Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    Experts in every way possible always a pleasure to deal with.
    Response from Sytner Mercedes-Benz Swindon
    Hello Jacqueline, We are delighted to learn that you've had a great experience with us here at Mercedes-Benz of Swindon. We strive to provide our customers with the highest level of service, care and respect and we are glad that we were able to meet your expectations. We value your feedback and we look forward to welcoming you again next time! Best regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    Good customer service
    Response from Sytner Mercedes-Benz Swindon
    Hello Sharon, Thank you for taking the time out to share your fantastic 5*rating and review for the team here at Mercedes-Benz of Swindon, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    Customer service is second to none as always!
    Response from Sytner Mercedes-Benz Swindon
    Good morning Scott, Thank you so much for your fantastic review, it is very much appreciated. I am delighted that you have received such great service from us, as delivering 5* Customer Experience is a real focus point for us and we are working really hard to deliver a premium and memorable service. If you should need any assistance in the future, please don't hesitate to contact us. Kind regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 1.0
    Lost confidence in the workshop every time the car comes in it leaves with more issues than it came in with
    Response from Sytner Mercedes-Benz Swindon
    Hello Darren, Thank you for taking your time out to leave this feedback. I am sorry to hear that your experiences have left you feeling this way. I would like to investigate your concerns further so perhaps you would be kind enough to share your full name, registration number along with your preferred method of contact? Looking forward to hearing from you in due course. Best regards, Nicola Lee - Divisional Customer Experience Manager - nicolalee@sytner.co.uk
  • Rating 4.0
    Good
    Response from Sytner Mercedes-Benz Swindon
    Good morning Johanna, Thank you for taking the time to share your review following your recent visit to Mercedes-Benz of Swindon. Whilst it's really great that we delivered a 4* service, we are always striving for 5 stars, and so if you have any specific comments on how we can improve our customer experience, we would really welcome them. Thank you once again for your feedback. Kind regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    We’re very happy with Sytners who have always been very professional and helpful. Would recommend them to anyone
    Response from Sytner Mercedes-Benz Swindon
    Hello Yvonne, Thank you for awarding the team here at Mercedes-Benz of Swindon such a fantastic 5* rating, we are really grateful and appreciate you taking the time to do so. If there is anything further we could help with, please don't hesitate to get in touch. Kind regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Amazing service 👏
    Response from Sytner Mercedes-Benz Swindon
    Hello Emma, Thank you for your fabulous 5* rating and review for the team here at Mercedes-Benz of Swindon, we are delighted you have rated our business so highly. We appreciate your positive feedback and we look forward to welcoming you again soon! Best regards, Nicola Lee, Customer Experience Manager
  • Rating 5.0
    Best service as always
    Response from Sytner Mercedes-Benz Swindon
    Hello Jacqueline, Thank you for leaving an excellent 5* rating for Mercedes-Benz of Swindon, the team and I are really grateful and appreciate you taking the time to do so. If there is anything further we could help with, please don't hesitate to get in touch. Kind regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    Great service from start to finish. Thanks 👍
    Response from Sytner Mercedes-Benz Swindon
    Hello Martha, I am absolutely thrilled to read your wonderful 5* review for Mercedes-Benz of Swindon. The team and I are passionate about delivering great service for our customers and I am pleased to hear that you did indeed receive exactly that! Please come back and see us again soon. Kindest regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Excellent service as usual, even though they hadn’t actually booked the car in the diary!! Luckily I had the email lol

    Margaret H
    Response from Sytner Mercedes-Benz Swindon
    Hello Margaret, Thank you for taking the time out to forward your feedback. I am so sorry to learn that there was an issue with your booking initially, but delighted to hear that we managed to turn things around and provide you with excellent customer service - music to my ears! Thank you for being so understanding. We look forward to welcoming you again in the not too distant future. Warmest regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Very friendly reception and feeling as if you are one of the family.
    Response from Sytner Mercedes-Benz Swindon
    Hello Marco, It is absolutely delightful to receive such a glowing review about the team here at Mercedes-Benz of Swindon. We always aim to provide our customers with 5* service on every interaction and we are thrilled that we have managed to achieve this. Your lovely comments have been shared with the entire team, and who send you their thanks and very best wishes. Please do stop by to see us again soon. Kindest regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Great service and wonderful staff. Thank you 👍😁
    Response from Sytner Mercedes-Benz Swindon
    Good morning Martha, Thank you for submitting your fantastic 5* rating for the team here at Mercedes-Benz of Swindon, we are delighted both our vehicles and colleagues have left a positive impression! We look forward to welcoming you again in the not too distant future. Warm regards, Mike Fellows - Managing Director
  • Rating 5.0
    Justin was extremely helpful, and very patient in explaining any issues with the vehicle.

    He made sure that I was completely confident when driving off, as I have not had an automatic.
    Response from Sytner Mercedes-Benz Swindon
    Hello Baljindra,

    Thank you so much for posting such great feedback.

    Justin and the team strive to deliver an excellent experience on every interaction and I'm so pleased you found this to be the case during your recent visit.

    We look forward to welcoming you again in the not too distant future and are only a telephone call away should you require assistance in the meantime.

    Have a lovely weekend.

    Best regards,

    Nicola Lee
    Customer Experience Manager

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