Motability Scheme at Allen Ford Swindon

4.6
Rating 4.6
(106 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Allen Ford Swindon

Welcome to Allen Ford Swindon

We have fully trained Motability specialists on hand to ensure that your experience from order to delivery runs smoothly and meets your needs. They can answer any questions you may have around the Motability Scheme and our current offers.

When discussing your requirements, the team will listen to why you need the car and what you need it to be able to do before showing you around the most suitable car. Once you have a car of interest, they will arrange an unaccompanied test drive to give you the chance to experience it for yourself.

We also offer video appointments if you’re not comfortable visiting us in person and we will do all that we can to ensure that you feel comfortable and relaxed at all times.

Contact information

Address
Penny Lane
Drakes Way
Swindon SN3 3LL
GB
Phone Number
Call Allen Ford Swindon on 01793 393718
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Jason Fellows
  • Laura Mowforth
  • Ique Hanifi
  • Marcus Phillips
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Debbi Davison
  • Jamie-Lee Gunning
  • Adrian Ward
We recommend calling and booking an appointment before visiting.
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Accessibility features at Allen Ford Swindon

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Allen Ford Swindon

  • Rating 4.0
    Staff were very helpful and polite and professional and kept me informed every step of the way.would recommend.
    Response from Allen Ford Swindon
    Thank you for the great Catherine. We will make sure this is passed onto the team
  • Rating 1.0
    Hi disappointed in ford took them neally 4 weeks to book my car in dident get courtesy car I put in to have it cleaned for 8.50 came bk uncleaned then they said needs new tyres and brake fluid
    Response from Allen Ford Swindon
    Hello Deborah,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience and the inconvenience it caused. We strive to provide timely and efficient service, and it seems we fell short in this instance.

    I apologize for the delay in booking your car and for not providing a courtesy car as expected. Additionally, it is concerning to hear that your car was returned uncleaned despite your request. We take these matters seriously and will be looking into what went wrong to ensure it doesn't happen again.

    Regarding the need for new tyres and brake fluid, our team aims to ensure the safety and reliability of your vehicle, but I understand how this might have added to your frustration.

    Please feel free to reach out to us directly if you would like to discuss this further. We value your feedback and are committed to improving our services.

    Thank you for bringing this to our attention.

    Best regards,

    Allen Ford Swindon Team
  • Rating 5.0
    They were very good to us
    Response from Allen Ford Swindon
    Thank you for the amazing feedback Donna.
  • Rating 5.0
    Top notch Laura is a credit to Allan Ford Swindon
    Response from Allen Ford Swindon
    Thank you for your great feedback. We will make sure this is passes onto laura
  • Rating 5.0
    Very through and helpful highly recommend
    Response from Allen Ford Swindon
    Thank you for the great feedback Tracey. We will make sure this is passed onto the team
  • Rating 5.0
    It was very good service thank you
    Response from Allen Ford Swindon
    Hello Stephen,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with our service at Allen Ford Swindon. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Allen Ford Swindon
  • Rating 5.0
    Matt was extremely helpful and very knowledgeable. Car now ordered
    Response from Allen Ford Swindon
    Thank you for the amazing feedback
  • Rating 5.0
    Went very smoothly
    Response from Allen Ford Swindon
    Thank you for the amazing feedback
  • Rating 5.0
    Very polite collection and delivery drivers.
    Response from Allen Ford Swindon
    Thank you for the amazing feedback. We will make sure this is passed onto the team.
  • Rating 5.0
    Very helpful everything was perfect thanks so much, Loura
    Response from Allen Ford Swindon
    Thank you for the amazing feedback. We will make sure this is passed onto Laura
  • Rating 5.0
    It was excellent and the staff who collected and returned my vehicle were very helpful. I was kept well informed of what was happening to my vehicle.
    Response from Allen Ford Swindon
    Thank you for the great feedback Tracy. We will make sure this is passed onto the team
  • Rating 5.0
    Nice friendly service when they came to pick up my car.
    Response from Allen Ford Swindon
    Thank you for the brilliant feedback Nicola
  • Rating 5.0
    Excellent
    Response from Allen Ford Swindon
    Thank you for the amazing feedback Carolyn
  • Rating 5.0
    Very friendly and helpful
    Response from Allen Ford Swindon
    Thank you for the great feedback Faith
  • Rating 5.0
    Very efficient and polite
    Response from Allen Ford Swindon
    Thank you for the amazing feedback Michael
  • Rating 4.0
    Very good service provided and good friendly staff
    Response from Allen Ford Swindon
    Thank you for the great feedback
  • Rating 5.0
    Laura was excellent very kind and helpful made everything easy
    Response from Allen Ford Swindon
    Thank you for the great feedback. We will make sure this is passed onto Laura
  • Rating 5.0
    Laura has been a perfectly composed sales person considering the extremely long delays
    And Ford's I.t problems
    Response from Allen Ford Swindon
    Thank you for the amazing feedback John. We will make sure this is passed onto Laura
  • Rating 5.0
    Friendly, helpful, efficient and super quick service. Thank you!
    Response from Allen Ford Swindon
    Thank you for the great feedback Karen. We will make sure this is passed onto the team
  • Rating 5.0
    Very good service
    Response from Allen Ford Swindon
    Thank you for the greet feedback Michael. We will make sure this is passes onto the team

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