Motability Scheme at Marshall Volkswagen Taunton

4.7
Rating 4.7
(28 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
50 Silver Street
Taunton TA1 3DL
GB
Phone Number
Call Marshall Volkswagen Taunton on 01823 273500
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Charles Fuller
  • Julian Bassett
  • James Horner
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Steve Hayball
  • Chris Meikle
  • Peter Wiggins
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Volkswagen Taunton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall Volkswagen Taunton

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Reviews at Marshall Volkswagen Taunton

  • Rating 5.0
    Charles made everything so easy, he talked me through everything and when I picked up the car he took time to show me all aspects of the car, nothing was too much trouble for him. He responded to communication and any queries I had.
    Response from Marshall Volkswagen Taunton
    Good evening Ella, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Charles receives recognition for his fantastic customer service which he provided to you. Kind regards, Philip, Marshall Motor Group
  • Rating 2.0
    I am not sure this is worth doing as I have never had a reply!
    Response from Marshall Volkswagen Taunton
    Good morning Jacqueline, thank you for taking the time to leave review. Please can you email your contact details to reviews.volkswagen@marshall.co.uk so we can investigate further and get in contact. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Excellent from start to finish
    Response from Marshall Volkswagen Taunton
    Good morning, thank you for the great review. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Excellent personable service by Julian.
    Response from Marshall Volkswagen Taunton
    Thank you Andy for your 5 Star rating of Marshall Volkswagen - we really appreciate it. Have a great day! Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Great customer service
    Response from Marshall Volkswagen Taunton
    Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very straightforward!
    Response from Marshall Volkswagen Taunton
    Good morning Linlada, thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Helpful and friendly
    Response from Marshall Volkswagen Taunton
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent team. Particularly Charles Fuller. Efficient and professional. Highly recommended.
    Response from Marshall Volkswagen Taunton
    Thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Absolutely great and quicker service by James Horner he answered all my questions I had and responded quickly and got my new t roc r line on order very quickly would recommend Marshall Volkswagen Taunton to anyone looking for the new car and recommend James Horner highly
    Response from Marshall Volkswagen Taunton
    Thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Good service all around.
    Response from Marshall Volkswagen Taunton
    Thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very helpful. Went out of their way to help. Very thankful for everything
    Response from Marshall Volkswagen Taunton
    Good evening Kathryn, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Excellent customer service from Charles
    Response from Marshall Volkswagen Taunton
    Good morning Callum , thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Great customer service friendly and professional
    Response from Marshall Volkswagen Taunton
    Good afternoon Hayley, thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Fantastic customer service, can't fault them
    Response from Marshall Volkswagen Taunton
    Good afternoon Joanne, thank you for taking the time to review Volkswagen Taunton. We really appreciate your 5 star rating and positive comments! We look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very helpful and friendly staff, made the whole process Hassle free.
    Response from Marshall Volkswagen Taunton
    Good afternoon Callum, thank you for your positive review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Julian had great communication throughout the 6 months wait. Regular updates and a very caring service considering my needs. The lady at the front desk (the blonde one) was so warm and inviting too
    Response from Marshall Volkswagen Taunton
    Good evening, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 2.0
    Not too happy, MOT was dated to be done on the 3rd July, someone phoned up to check and they had it down for the 4 th July.
    The MOT was done on the 3rd but not happy on the organisation of it or anyone knowing about what date the MOT was actually down for.
    Response from Marshall Volkswagen Taunton
    Good evening Amanda, thank you for taking the time to review Volkswagen Taunton. We are disappointed to note your 2 star review and would be grateful if you could please email your details to reviews.volkswagen@marshall.co.uk so we contact you directly to discuss. Many thank & kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Helpful, efficient, knew all about it and made process easy and quick.
    Response from Marshall Volkswagen Taunton
    Good morning Anne, thank you for your fabulous review! We really appreciate you taking the time to feedback and we look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    I’ve not applied for a Motability vehicle over the last 4 years that I’ve been entitled to do so because I was ashamed and embarrassed about needing help following my medical discharge from the RAF. Ezz Almohaisen dealt with me with dignity, humour and respect and I cannot tell you how much that meant. I was dreading going through the process of using the Motability scheme and he made it a simple and hassle free process.
    Response from Marshall Volkswagen Taunton
    Good afternoon Vivienne. Thank you for your great review and am so pleased to read that you felt at ease. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Great service xx
    Response from Marshall Volkswagen Taunton
    Good morning Paula, thank you for your review. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.

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