Motability Scheme at Trustford Trowbridge

4.7
Rating 4.7
(49 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
Canal Road
Trowbridge BA14 8RL
GB
Get directions
Phone Number
Call Trustford Trowbridge on 01225 752525
01225 752525
01225 752525
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Harry Jones
  • Samuel Light
  • Harry Flenley
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Ella Powell
  • Stephanie Hart
We recommend calling and booking an appointment before visiting.
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Accessibility features at Trustford Trowbridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Trustford Trowbridge

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Trustford Trowbridge can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Trustford Trowbridge on 01225752525 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Trustford Trowbridge

  • Rating 4.0
    Harry and Sophie
    Were lovely and polite.very knowledgeable,
    Very understanding and made me fell at ease.
    Response from Trustford Trowbridge
    Dear Johanna

    Thank you for taking the time to share your feedback with us. We're delighted to hear that Harry and Sophie were able to assist you with such professionalism and care. It's wonderful to know that their knowledge and understanding made you feel at ease during your visit.

    We truly value your input and are always striving to improve our services. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.

    Thank you once again for your kind words and for choosing the Motability Scheme at TrustFord Trowbridge.

    Best regards,

    Janet
    TrustFord Trowbridge Team
  • Rating 5.0
    Service was nothing but exceptional.

    Harry flenley at trust ford needs a pay rise!

    Thank you so much
    Response from Trustford Trowbridge
    Hello Anthony,

    Thank you for taking the time to share your wonderful feedback with us! We're thrilled to hear that you found our service exceptional. Harry Flenley will be delighted to know that his efforts made such a positive impact on your experience. Your kind words and recognition mean a lot to us, and we will certainly pass along your praise to him.

    We are committed to providing the best service possible, and it's feedback like yours that motivates us to continue striving for excellence. If there's anything else we can do for you, please don't hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme at TrustFord Trowbridge.

    Best regards,

    Janet
    TrustFord Trowbridge
  • Rating 5.0
    They was helpful and I was happy with them and glad I was a customer to them
    Response from Trustford Trowbridge
    Dear Jacqueline B.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team helpful and that you are happy with your experience at Trustford Trowbridge. It is always our goal to ensure our customers feel valued and satisfied, and your kind words affirm the hard work we put into achieving that. We are grateful to have you as a customer and look forward to serving you again in the future.

    Best regards,
    The Trustford Trowbridge Team
  • Rating 5.0
    Easy from start to finish.
    Response from Trustford Trowbridge
    Hello David P.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found the process easy from start to finish. Providing a seamless experience is something we strive for, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Trowbridge Team
  • Rating 5.0
    Harry was very caring and genuinely interested in our requirements. We did not feel rushed and he was polite and courteous. He answered all of our questions and went through the details of application to ensure we understood fully. A much better experience than Skoda and even that was good. Harry is a asset to both Trust Ford and Motability. I would thoroughly recommend this dealership.
    Response from Trustford Trowbridge
    Dear Edward P.,

    Thank you so much for taking the time to share your wonderful feedback about your recent experience with us at TrustFord Trowbridge. We are thrilled to hear that Harry provided you with such caring and attentive service, ensuring all your questions were answered and that you felt fully informed throughout the application process.

    It's fantastic to know that you found your experience with us to be exceptional, especially in comparison to other dealerships. We are proud to have Harry as part of our team, and your kind words will certainly be shared with him.

    Your recommendation means a lot to us, and we are grateful for your support. If there is anything else we can assist you with in the future, please do not hesitate to reach out.

    Warm regards,

    Janet
    TrustFord Trowbridge Team
  • Rating 5.0
    Very helpful
    Response from Trustford Trowbridge
    Hello Anthony,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very helpful. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Trowbridge.

    Best regards,
    The Motability Scheme Team at TrustFord Trowbridge
  • Rating 5.0
    Friendly approachable staff
    Keep you in the loop to what’s going on and how long things are taking.
    Always telling you when it’s ready for collection.
    Response from Trustford Trowbridge
    Dear Stephanie H.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our staff friendly and approachable. Keeping our customers informed and updated is a top priority for us, and we're glad to know that you appreciated being kept in the loop about the progress and collection times. Your feedback is incredibly valuable to us, and your perfect rating of 5.0 truly means a lot. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at TrustFord Trowbridge
  • Rating 5.0
    Excellent service and car was sourced very quickly everything went smoothly.
    Response from Trustford Trowbridge
    Dear Tina M.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you received excellent service and that we were able to source your car quickly and smoothly. Your satisfaction is our top priority, and your kind words mean a lot to our team here at TrustFord Trowbridge.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Trowbridge Team
  • Rating 5.0
    The young man was very good. Showed me all the things in the car.
    Response from Trustford Trowbridge
    Dear Patricia S.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with our team member, who was able to assist you effectively by showing you all the features of the car. Your feedback is incredibly valuable to us, and it is always rewarding to know that our efforts are appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at TrustFord Trowbridge
  • Rating 5.0
    Excellent experience all round Harry at trust ford couldn’t be more helpful
    Response from Trustford Trowbridge
    Hello Jayne B.,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had an excellent experience with us at TrustFord Trowbridge. Harry will be delighted to know that he was able to assist you effectively. Your satisfaction is our top priority, and it's fantastic to know we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Trowbridge Team
  • Rating 5.0
    Very pleased and very professional
    Response from Trustford Trowbridge
    Dear Mandy,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you were very pleased with your experience and found our service to be professional. At TrustFord Trowbridge, we strive to provide the best possible service to all our customers, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    TrustFord Trowbridge Team
  • Rating 5.0
    Great service with picking up car and returning after MOT.
    Response from Trustford Trowbridge
    Hello David H.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you were pleased with the service you received during your car's MOT. Our team at TrustFord Trowbridge is dedicated to providing excellent service, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Trowbridge Team
  • Rating 5.0
    Harry was very helpful and would recommend to others needing help with getting a car.
    Response from Trustford Trowbridge
    Dear Amy H.,

    Thank you so much for taking the time to share your positive experience with us at TrustFord Trowbridge. We are thrilled to hear that Harry was able to assist you effectively and that you would recommend our services to others. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Trowbridge Team
  • Rating 5.0
    A little longer then expected . But good
    Response from Trustford Trowbridge
    Hello Tristan B.,

    Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with us at Trustford Trowbridge, even if it took a little longer than expected. Your feedback is invaluable, and we're thrilled to know that you were satisfied with our service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Trustford Trowbridge Team
  • Rating 5.0
    Excellent services
    Response from Trustford Trowbridge
    Dear Karen G.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our services excellent. At Trustford Trowbridge, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there is anything more we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future.

    Best regards,
    The Trustford Trowbridge Team
  • Rating 5.0
    Very friendly staff and very efficient
    Response from Trustford Trowbridge
    Hello David,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and efficient. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Trowbridge.

    Best regards,
    The Motability Scheme Team at TrustFord Trowbridge
  • Rating 5.0
    He was very helpful
    Response from Trustford Trowbridge
    Hello Tina R.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service helpful and that your experience with us was a positive one. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Trowbridge.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    The guy who collected my car was an angel!
    Response from Trustford Trowbridge
    Hello Annette,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience with our team member who collected your car. It's always our goal to provide exceptional service, and we're delighted to know that he made such a great impression.

    Your kind words and perfect rating mean a lot to us and motivate us to continue delivering the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,
    The Motability Scheme Team at TrustFord Trowbridge
  • Rating 5.0
    All staff professional and friendly
    Response from Trustford Trowbridge
    Hello David,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our staff both professional and friendly. Providing excellent service is a top priority for us at TrustFord Trowbridge, and your feedback is greatly appreciated. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Trowbridge Team
  • Rating 5.0
    Ever so polite man called Harry that talked us through everything and helped to make the process easy
    Response from Trustford Trowbridge
    Hello Charlie G.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Harry was able to assist you effectively and make the process easy. Providing excellent service is our top priority, and it's great to know that Harry's efforts made a positive impact on your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Trowbridge.

    Best regards,
    The Motability Scheme Team at TrustFord Trowbridge

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