Motability Scheme at Trustford Trowbridge
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Canal Road
Trowbridge BA14 8RL
GB
Phone Number
Call Trustford Trowbridge on 01225 752525
01225 752525
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Tracey Winfield
- Joe Hance
- Harry Jones
- Samuel Light
- Sam Burkey
- Harry Flenley
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Ella Powell
- Nicola Berryman
- Stephanie Hart
- Philippa Fisher
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Trustford Trowbridge
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Trustford Trowbridge
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Trustford Trowbridge can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Trustford Trowbridge on 01225752525 to make an appointment with our Motability specialist.
Reviews at Trustford Trowbridge
- Rating 5.0Aug 1, 2025Great service with picking up car and returning after MOT.
- Rating 5.0May 13, 2025Harry was very helpful and would recommend to others needing help with getting a car.Response from Trustford TrowbridgeAug 13, 2025Dear Amy H.,
Thank you so much for taking the time to share your positive experience with us at TrustFord Trowbridge. We are thrilled to hear that Harry was able to assist you effectively and that you would recommend our services to others. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The TrustFord Trowbridge Team - Rating 5.0Apr 2, 2025A little longer then expected . But goodResponse from Trustford TrowbridgeAug 13, 2025Hello Tristan B.,
Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with us at Trustford Trowbridge, even if it took a little longer than expected. Your feedback is invaluable, and we're thrilled to know that you were satisfied with our service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Trustford Trowbridge Team - Rating 5.0Mar 24, 2025Excellent servicesResponse from Trustford TrowbridgeAug 13, 2025Dear Karen G.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our services excellent. At Trustford Trowbridge, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there is anything more we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future.
Best regards,
The Trustford Trowbridge Team - Rating 5.0Mar 12, 2025Very friendly staff and very efficientResponse from Trustford TrowbridgeAug 13, 2025Hello David,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and efficient. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Trowbridge.
Best regards,
The Motability Scheme Team at TrustFord Trowbridge - Rating 5.0Jan 21, 2025He was very helpfulResponse from Trustford TrowbridgeAug 13, 2025Hello Tina R.,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service helpful and that your experience with us was a positive one. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Trowbridge.
Best regards,
The Motability Scheme Team - Rating 5.0Dec 9, 2024The guy who collected my car was an angel!Response from Trustford TrowbridgeAug 13, 2025Hello Annette,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience with our team member who collected your car. It's always our goal to provide exceptional service, and we're delighted to know that he made such a great impression.
Your kind words and perfect rating mean a lot to us and motivate us to continue delivering the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out.
Thank you once again for your support.
Best regards,
The Motability Scheme Team at TrustFord Trowbridge - Rating 5.0Nov 2, 2024All staff professional and friendlyResponse from Trustford TrowbridgeAug 13, 2025Hello David,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our staff both professional and friendly. Providing excellent service is a top priority for us at TrustFord Trowbridge, and your feedback is greatly appreciated. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The TrustFord Trowbridge Team - Rating 5.0Nov 1, 2024Ever so polite man called Harry that talked us through everything and helped to make the process easyResponse from Trustford TrowbridgeAug 13, 2025Hello Charlie G.,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Harry was able to assist you effectively and make the process easy. Providing excellent service is our top priority, and it's great to know that Harry's efforts made a positive impact on your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Trowbridge.
Best regards,
The Motability Scheme Team at TrustFord Trowbridge - Rating 5.0Aug 6, 2024Harry was very polite helping ,and explained everything to me clearly. And I'm enjoying my new ford puma thank u .Response from Trustford TrowbridgeAug 13, 2025Dear Amanda,
Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that Harry was able to assist you effectively and that you are enjoying your new Ford Puma. Providing clear and polite service is something we strive for, and it's fantastic to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!
Best regards,
The Motability Scheme Team at TrustFord Trowbridge - Rating 5.0Jul 31, 2024Very friendly polite service at ford garage.was bk in see Harry who was very polite caring .And went through all details with me .I highly recommend Harry .Response from Trustford TrowbridgeAug 13, 2025Dear Amanda A.,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience at TrustFord Trowbridge and that Harry was able to assist you with such care and attention. Your kind words and recommendation mean a lot to us, and we will be sure to pass along your compliments to Harry. We look forward to welcoming you back in the future and continuing to provide you with excellent service.
Best regards,
The TrustFord Trowbridge Team - Rating 1.0May 8, 2024Nice car , very disappointed in sales teamResponse from Trustford TrowbridgeAug 13, 2025Dear Tristan B.,
Thank you for taking the time to share your feedback with us. We are pleased to hear that you are happy with the car, but we are truly sorry to learn about your disappointment with our sales team. Your experience is important to us, and we strive to provide the best service possible to all our customers.
Please know that we take your feedback seriously and are committed to addressing the issues you've raised. If you would like to discuss your experience further, please feel free to reach out to us directly. We value your input and hope to have the opportunity to improve your experience with us in the future.
Thank you for bringing this to our attention.
Best regards,
The Motability Scheme Team at TrustFord Trowbridge - Rating 5.0Apr 27, 2024Vince was very helpful when I had questions and helped us connect our phones and explained the car.Response from Trustford TrowbridgeAug 13, 2025Dear Nichola W.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Vince was able to assist you effectively and that you found his help with connecting your phones and explaining the car valuable. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Trowbridge.
Best regards,
The Motability Scheme Team at TrustFord Trowbridge - Rating 5.0Apr 16, 2024GoodResponse from Trustford TrowbridgeAug 13, 2025Hello Marcus G.,
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with us at Trustford Trowbridge. Your feedback is incredibly valuable, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Trustford Trowbridge Team - Rating 5.0Apr 10, 2024Very helpful throughoutResponse from Trustford TrowbridgeAug 13, 2025Hello Stephen,
Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our service very helpful throughout your experience with us. At TrustFord Trowbridge, we strive to provide the best possible service to all our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Trowbridge Team - Rating 5.0Mar 19, 2024I found the staff at Ford Trowbridge to be very helpful and professionalResponse from Trustford TrowbridgeAug 13, 2025Hello Ian,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our staff at TrustFord Trowbridge to be helpful and professional. Providing excellent service is our top priority, and your feedback is a great testament to the hard work and dedication of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The TrustFord Trowbridge Team - Rating 5.0Dec 1, 2023Absolutely outstanding customer service and they are so helpful. Always kept in contact what’s going on well impressed. Well recommended❤️❤️❤️Response from Trustford TrowbridgeAug 13, 2025Hello Cain B.,
Thank you so much for your wonderful review! We are thrilled to hear that you had an outstanding experience with our customer service team at Trustford Trowbridge. Keeping our customers informed and ensuring they feel supported is a top priority for us, and it's fantastic to know that we met your expectations. Your recommendation means a lot to us, and we truly appreciate your kind words and support. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Trustford Trowbridge - Rating 3.0Oct 2, 2023I was practically pushed into buying a car with custom paint that I never asked for.and when I complained 3 times they said they did notResponse from Trustford TrowbridgeAug 13, 2025Hello Michael,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your recent visit. It is important to us that our customers feel comfortable and confident in their decisions, and we regret that this was not the case for you.
We understand your concerns regarding the custom paint and the response you received when you reached out. Please know that we take this matter seriously and are committed to addressing it. We would appreciate the opportunity to discuss this further and find a resolution that meets your satisfaction.
Could you please contact us at your earliest convenience? We look forward to hearing from you and ensuring that your concerns are addressed.
Thank you for bringing this to our attention.
Best wishes
TrustFord Trowbridge Team - Rating 5.0Sep 28, 2023Exceptional service and a good experience. Very happy with my first car service , and special thanks to Michelle from Motability Scheme Trowbridge Ford huge asset to the company , very kind and professional.Response from Trustford TrowbridgeAug 13, 2025Dear Robert S.,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an exceptional experience with your first car service at TrustFord Trowbridge. It is always our goal to provide top-notch service, and we are delighted that Michelle made such a positive impression on you. She is indeed a valuable member of our team, and your kind words will surely make her day.
We truly appreciate your 5-star rating and are grateful for your support. If there is anything else we can do for you in the future, please do not hesitate to reach out.
Best regards,
TrustFord Trowbridge Team - Rating 5.0Sep 13, 2023Great customer service would highly recommend 👌Response from Trustford TrowbridgeAug 13, 2025Hello Yazmin B.,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with our customer service at TrustFord Trowbridge. Your recommendation means a lot to us, and we're delighted to know that we could meet your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at TrustFord Trowbridge
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you were pleased with the service you received during your car's MOT. Our team at TrustFord Trowbridge is dedicated to providing excellent service, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Trowbridge Team