Motability Scheme at Heritage Volkswagen Yeovil

4.8
Rating 4.8
(28 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Houndstone Business Park
Mead Avenue
Yeovil BA22 8RT
GB
Phone Number
Call Heritage Volkswagen Yeovil on 01935 420881
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Craige Dyer
  • Ionel Dumitru
  • Finlay Benyon
  • Aaron Russell
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Nigel Gilbert
  • Mathew Thomson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Heritage Volkswagen Yeovil

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Heritage Volkswagen Yeovil

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Heritage Volkswagen Yeovil can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Heritage Volkswagen Yeovil on 01935420881 to make an appointment with our Motability specialist.

Reviews at Heritage Volkswagen Yeovil

  • Rating 5.0
    Fantastic
  • Rating 5.0
    Fantastic
    Response from Heritage Volkswagen Yeovil
    Thank you for your high star rating.
  • Rating 5.0
    Polite and very professional dealership
    Response from Heritage Volkswagen Yeovil
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    Fantastic service. Been with Heritage Yeovil for about 10 years. Would recommend it to everybody
    Response from Heritage Volkswagen Yeovil
    Thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
  • Rating 5.0
    Good very patient great car
    Response from Heritage Volkswagen Yeovil
    Thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
  • Rating 5.0
    I have to say from the moment we arrived Finlay looked after us from start to finish nothing was too much trouble for him it was an excellent handover one of the best my wife and I have had.
    Response from Heritage Volkswagen Yeovil
    Hi Ian, thank you for your great feedback and 5* review. I’m pleased to hear that you have received excellent service and hope to welcome you back at some stage in the future
  • Rating 5.0
    Fab service from start to finish
    Response from Heritage Volkswagen Yeovil
    Thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
  • Rating 5.0
    Good service, help and advice
    Response from Heritage Volkswagen Yeovil
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Ali is great! Lovely guy and really helpful has made the whole process very easy and stress free!
    Has also communicated very well throughout!
    Response from Heritage Volkswagen Yeovil
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Amazing customer service, super friendly and covered everything I needed and more
    Response from Heritage Volkswagen Yeovil
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks
  • Rating 5.0
    Great customer service
    Response from Heritage Volkswagen Yeovil
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Finlay Benyon was very helpful and friendly knowledgeable and made the process very easy
  • Rating 5.0
    Fantastic service great customer service
  • Rating 5.0
    Brilliant customer services, was quick and easy.
  • Rating 5.0
    Dear follow up team,

    Car Reg: WH68 VSJ

    As requested by your follow up phone call yesterday morning, even though I had received the confirmation emails for my vehicle MOT/Service confirmation. When I arrived at the Yeovil Branch, I was told there is no booking. Though as I explained on the phone yesterday, the receptionist & service team were apologetic & able to accommodate me.

    Warm smiles from Somerton,

    Br. Yonten Phuntsok
    They/Them/We
  • Rating 2.0
    The Building is not easy accessible fir wheelchair users, the driver complained about my hand control & the dealership said Motability had not okay my hand control but I had 3 yrs ago got authorization confirmation. A little common sense would have cleared up so many things.
    Response from Heritage Volkswagen Yeovil
    Hi, we are very sorry to hear about the issues you have recently experienced. I have passed your feedback about the accessibility at the dealership and the comments by the driver onto the dealership. Thank-you.
  • Rating 5.0
    Excellent service very friendly and helpful
    Response from Heritage Volkswagen Yeovil
    Hi Brenda, thank you for your 5-star review. We're pleased to hear that you received excellent service.
  • Rating 5.0
    Excellent and good explanations of cars workings
    Response from Heritage Volkswagen Yeovil
    Hi Ronald, thank you so much for your great rating. We are pleased to hear that you received excellent service.
  • Rating 4.0
    Customer service was excellent. Free car wash was good, sadly the inside of the car had greasy marks left by the mechanic, they cleaned off ok, but don't expect that from a main dealer
    Response from Heritage Volkswagen Yeovil
    Hi Pauline, thank you for taking the time to feedback. I’m sorry that on this occasion your car was not returned in the clean state you were expecting. I will pass this on to the team to ensure it doesn’t happen again.
  • Rating 5.0
    Great service. Jamie and Nigel, charming and helpful.
    Response from Heritage Volkswagen Yeovil
    Hi Vanessa, thanks for the great feedback and comments for Jamie and Nigel. It's greatly appreciated and we look forward to welcoming you back when you next need us

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