Motability Scheme at Vertu Ford Bolton

4.8
Rating 4.8
(447 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Call dealer

Welcome to Vertu Ford Bolton

Motability Scheme at Vertu Ford Bolton{{name}}{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Bolton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Bolton on 01204271386 to make an appointment with our Motability specialist.

Visit dealer website
Visit dealer website

Contact information

Address
54 - 56 Higher Bridge Street
Bolton
Bolton BL1 2HG
GB
Get directions
Phone Number
Call Vertu Ford Bolton on 01204 271386
01204 271386
01204 271386
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Linda Morgan
  • Mark Collier
  • Aneeqa Maqbool

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Jonathan Cunliffe
  • Stephanie Barr
Click pin to expand map

Accessibility features at Vertu Ford Bolton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Bolton

  • Rating 5.0
    Brilliant Linda was very good and explained everything as she did before when we got this car and also explained that this car will be fully covered till April when my new car is ready which put my mind at ease thank you .
    Response from Vertu Ford Bolton
    Dear Lorraine,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Linda provided you with excellent service and that she was able to explain everything clearly during your visit. Your feedback is incredibly important to us, and it’s great to know that your experience with our team at Vertu Ford Bolton was a positive one.

    We truly appreciate your support and look forward to assisting you with any future needs. If there’s anything else we can do for you, please don’t hesitate to reach out.

    Best regards,
    Kerry
  • Rating 5.0
    good for hlep
    Thank you for your help
    Response from Vertu Ford Bolton
    Hello Ghofran A.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service helpful and that you had a positive experience with us at Vertu Ford Bolton. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Liza
  • Rating 5.0
    Linda was a delight to deal with so nice and made us feel at ease right from the word go .
    Response from Vertu Ford Bolton
    Hello Thomas,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Linda made such a positive impression and helped you feel at ease during your visit. Providing excellent service is our top priority, and it's wonderful to know that Linda was able to deliver that for you.

    Your feedback is greatly appreciated, and we will be sure to pass along your kind words to Linda and the rest of our team. If there's anything else we can assist you with, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme at Vertu Ford Bolton.

    Best regards,

    Keith
  • Rating 5.0
    Very good well informed thanks
    Response from Vertu Ford Bolton
    Hello Kieran
    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service well-informed and that you had a very good experience with us at Vertu Ford Bolton. Your feedback is incredibly valuable to us, and we're delighted to know that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
  • Rating 5.0
    Excellent customer service and dealt with Ford Puma swiftly thanks
    Response from Vertu Ford Bolton
    Dear Sharon

    Thank you so much for taking the time to share your positive experience with us at Vertu Ford Bolton. We are thrilled to hear that you received excellent customer service and that your Ford Puma was dealt with swiftly. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    If there’s anything more we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again.

    Best regards, Dawn

  • Rating 5.0
    Very friendly and welcoming environment

    Will recommend vertu ford Bolton to family and friends
    Response from Vertu Ford Bolton
    Hello Caitlin,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you found our environment friendly and welcoming. It's fantastic to know that you would recommend Vertu Ford Bolton to your family and friends. Your feedback is incredibly valuable to us and motivates our team to continue providing the best service possible. We look forward to welcoming you back in the future!

    Best regards,
    Liza.
  • Rating 5.0
    Excellent x
    Response from Vertu Ford Bolton
    Hello Suzanne,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had an excellent experience with us at Vertu Ford Bolton. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Matthew
  • Rating 5.0
    Fantastic service. Kept up to date all through the day . Early collection and a very easy check in.
    Response from Vertu Ford Bolton
    Hello Paul R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic experience with our service at Vertu Ford Bolton. Keeping our customers informed and ensuring a smooth process is very important to us, and we're glad to know that you appreciated the early collection and easy check-in. Your feedback is greatly valued, and we look forward to serving you again in the future.

    Best regards,
    Matthew
  • Rating 5.0
    Professional and explained the process well. She was very efficient and assisted in supporting myself and my daughter in getting what I wanted.
    Response from Vertu Ford Bolton
    Hello Kaho,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Vertu Ford Bolton. It's great to know that our team was able to assist you and your mum efficiently and professionally. Your feedback is incredibly valuable to us, and we are delighted that we could help you get exactly what you wanted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Best regards,
    Kerry
  • Rating 5.0
    They did it in the time frame that they said they was going to do it
    Response from Vertu Ford Bolton
    Hello Kelsey

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that we met your expectations and completed everything within the promised time frame. Your satisfaction is our top priority, and it's wonderful to know that we could deliver on our commitment. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    Linda Morgan is a lovely lady. Very helpful and chatty
    Response from Vertu Ford Bolton
    Hello Amy,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with Linda Morgan. She truly is a valued member of our team, and we're glad she could assist you in such a helpful and friendly manner. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Excellent service by Linda at Ford Bolton, helpful informative and very friendly. Highly recommend!
    Response from Vertu Ford Bolton
    Dear Amy M.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with Linda at Vertu Ford Bolton. Providing helpful, informative, and friendly service is our top priority, and it's fantastic to know that Linda delivered on that promise.

    Your recommendation means a lot to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Matthew
  • Rating 5.0
    Effortless because of Linda.
    Start to finish absolutely seamless and highly professional in her work.
    11/10 easily....
    Thank you....
    Response from Vertu Ford Bolton
    Dear Scott

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your seamless experience with Linda and that she was able to assist you in such a professional manner. Your kind words and perfect rating mean a lot to us and will certainly be shared with Linda and the team.

    At Vertu Ford Bolton, we strive to provide exceptional service to all our customers, and it’s rewarding to know that we have met your expectations. If there’s anything more we can do for you, please don’t hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme with us.

    Best regards,

    Dean
  • Rating 4.0
    Very good
    Response from Vertu Ford Bolton
    Hello Michael

    Thank you for taking the time to leave us a review. We're delighted to hear that you had a very good experience with us at Vertu Ford Bolton. Your feedback is important to us, and we're always striving to improve our services. If there's anything specific you think we could do to enhance your experience further, please feel free to let us know. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Good customer service. All questions answered
    Response from Vertu Ford Bolton
    Hello Jennifer,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our customer service and that all your questions were answered. Your feedback is incredibly important to us, and we're delighted to know that we met your expectations.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Bolton.

    Best regards,

    Dean
  • Rating 5.0
    Linda was fab, friendly but professional. She talked me through everything and seemed very knowledgeable.
    Response from Vertu Ford Bolton
    Dear Carrie-lee

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with Linda at Vertu Ford Bolton. It's great to know that her friendly and professional approach, along with her knowledge, made your visit enjoyable. We strive to provide the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 3.0
    I’ve visited the dealership a few times over recent months due to ongoing issues with the tyre pressure sensors, which unfortunately remain unresolved. The malfunction light still appears, and after my most recent service I was advised to bring the vehicle back for further investigation, which may take a full day. While I appreciate the follow-up, arranging this can be challenging alongside work commitments, particularly without an accessible or affordable collection service option.

    During my latest visit, I had booked an oil change and decided to wait with my carer. On arrival, I was informed that the vehicle was also due for a full service, which took just over three hours. The service itself was completed efficiently, but I was surprised that the vehicle wasn’t washed afterwards. I was advised that van washes aren’t included, even though the Ford app offers the option at a preferential rate. It might be helpful to update or clarify this within the app so that expectations are clear before booking.

    I also learned that a collection and delivery service is available at an additional cost. It would make a real difference if this option were more clearly communicated, and perhaps reviewed in partnership with Motability to make it more accessible for disabled customers who may find waiting on-site difficult.

    Overall, while the staff were polite and the servicing work was carried out professionally, there are opportunities to improve the customer experience — particularly around communication, consistency between app and dealership services, and accessibility for Motability users. With a few adjustments, Ford could make the process far smoother and more inclusive for all customers.
    Response from Vertu Ford Bolton
    Good afternoon Mona. Thank you for taking your time to leave this feedback. We strive to provide the best possible experience for our customers therefore if there is any dissatisfaction you would like to discuss, please email us at digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT3MP1211 Kind regards. Dean
  • Rating 5.0
    Linda was brilliant, so friendly and approachable. It was my first time trying to find a mobility car and she made the whole process so clear & concise. Thank you for making the whole experience so relaxed and enjoyable.
    Response from Vertu Ford Bolton
    Dear Amy M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Linda at Vertu Ford Bolton. It’s fantastic to know that she was able to make your first time finding a mobility car both clear and enjoyable. We strive to provide friendly and approachable service, and your kind words affirm that we are on the right track.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Liza.
  • Rating 5.0
    Linda was very kind and helpful made sure we were getting the right car for my needs.
    Response from Vertu Ford Bolton
    Dear Sheila D.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Linda was able to assist you in finding the right car to meet your needs. At Vertu Ford Bolton, we strive to provide exceptional service, and it’s always rewarding to know when we’ve succeeded. Your kind words and perfect rating mean a lot to us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.

    Best regards,
    Liza
  • Rating 5.0
    Was very polite and showed and explained everything to me abiut the car i wanted.
    Response from Vertu Ford Bolton
    Dear Michelle
    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Vertu Ford Bolton. Our team takes great pride in being polite and ensuring that all our customers receive thorough explanations about the cars they are interested in. Your feedback is incredibly valuable to us, and it motivates us to continue providing excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again in the future!

    Best regards, Dawn
    The Vertu Ford Bolton Team

Similar Motability Scheme dealers

Start new search