Motability Scheme at Vertu Nissan Derby

4.9
Rating 4.9
(499 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Nissan Derby

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Nissan Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Nissan Derby on 03445586552 to make an appointment with our Motability specialist.

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Contact information

Address
Sir Frank Whittle Road
Derby
Derby DE21 4RX
GB
Get directions
Phone Number
Call Vertu Nissan Derby on 0344 558 6552
0344 558 6552
0344 558 6552
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Bridie Hartley
  • Abraham Toulson
  • Bethany Inglis
  • Regan Palmer
  • Madelaine Hall
  • George Watson-Clay
  • Angel-May Webb
  • William Atkinson

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Peter Henson
  • Jenny Parry
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Accessibility features at Vertu Nissan Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Nissan Derby

  • Rating 5.0
    Very satisfied everything done and even washed my car. Lady behind the counter very helpful even took me to where my car was.
    Response from Vertu Nissan Derby
    Dear Jill B.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you were very satisfied with your experience at Vertu Nissan Derby. Our team strives to provide exceptional service, and it's great to know that the extra touches, like washing your car and assisting you personally, made a positive impact on your visit.

    Your kind words about our staff, especially the lady behind the counter, are greatly appreciated. We will be sure to pass along your compliments to her and the rest of the team.

    Thank you once again for your 5-star rating and for choosing the Motability Scheme at Vertu Nissan Derby. We look forward to serving you again in the future.

    Kind regards,
    Matthew
  • Rating 5.0
    Fantastic service, extremely helpful and friendly, very professional.
    Response from Vertu Nissan Derby
    Dear Karen W.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service fantastic and our team extremely helpful, friendly, and professional. Your feedback is incredibly important to us, and it’s great to know that we were able to meet your expectations.

    At Vertu Nissan Derby, we strive to provide the best experience possible for all our customers, and your kind words are a testament to the hard work and dedication of our team. If there is anything else we can do for you, please don't hesitate to reach out.

    We look forward to serving you again in the future!

    Kind regards,
    Matthew
  • Rating 5.0
    Really good experience l, super simple process
    Response from Vertu Nissan Derby
    Hello Ashley

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a really good experience and found the process super simple. Our team at Vertu Nissan Derby is dedicated to making the Motability Scheme as straightforward and enjoyable as possible for our customers. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Good service
    Response from Vertu Nissan Derby
    Hello Simon,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with our service at Vertu Nissan Derby. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Very good service I had a courtesy car which was very nice the garage was very friendly and efficient and sent a video explaining what was done.
    Very pleased
    Response from Vertu Nissan Derby
    Dear Hilary

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a positive experience with our service at Vertu Nissan Derby. It's great to know that you found the courtesy car to your liking and appreciated the video explanation of the work done. Our team strives to provide friendly and efficient service, and your kind words are a testament to their hard work.

    We are delighted that you are very pleased with your experience, and we look forward to welcoming you back in the future. If there is anything else we can assist you with, please don't hesitate to reach out.

    Best regards,

    Dean
  • Rating 5.0
    Excellent. Bridie was helpful, professional, and courteous and made the process very easy.
    Thank you to Beth who arranged the collection date.
    Response from Vertu Nissan Derby
    Dear Pamela,

    Thank you for your wonderful feedback! We're thrilled you had a great experience with our team at Vertu Nissan Derby. Bridie and Beth will be delighted to know their efforts made your visit enjoyable.

    Your kind words and perfect rating mean a lot to us. If you need anything else in the future, just let us know!

    Kind regards,

    Kerry
  • Rating 5.0
    Absolutely fantastic, talked us through everything and made us understand. My children came in daily until car come and Mady was nice and friendly. Very happy. Thank you
    Response from Vertu Nissan Derby
    Dear Angel R.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Vertu Nissan Derby. It's great to know that Mady was able to assist you and make the process enjoyable for both you and your children. We strive to provide excellent service and ensure our customers feel comfortable and informed throughout their journey with us. Your feedback is truly appreciated, and we look forward to serving you again in the future.

    Best regards,
    Liza.
  • Rating 5.0
    Will is just amazing..I'm very anxious and he made me feel so calm. He answered all my questions and is very kind and patient.
    Response from Vertu Nissan Derby
    Hello Lexi

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Will at Vertu Nissan Derby. It's fantastic to know that he was able to make you feel calm and comfortable during your visit. We pride ourselves on providing exceptional service, and it's great to see that Will's kindness and patience made a difference for you.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to welcoming you back in the future!

    Best regards,

    Dawn
    Motability Scheme Team
    Vertu Nissan Derby
  • Rating 5.0
    The whole process was easy and pleasant from start to finish. I got exactly what I wanted and Maddy was really helpful
    Response from Vertu Nissan Derby
    Hello Tony

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the process was easy and pleasant for you from start to finish. It's wonderful to know that you got exactly what you wanted, and we're delighted that Maddy was able to assist you effectively. Your feedback is greatly appreciated and will be shared with the team. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Absolutely brilliant, i was surprised by the cloth over the car and unveiling it! Very nice touch. Also went through all the basics with us both.
    Response from Vertu Nissan Derby
    Hello Tina,

    Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the unveiling experience and appreciated the attention to detail in going through the basics with you. It's fantastic to know that we could make your visit special. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Vertu Nissan Derby!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Nissan Derby
  • Rating 5.0
    She and all the staff where polite and Curtis and very helpfull
    Response from Vertu Nissan Derby
    Dear Ronald

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff polite, courteous, and helpful during your visit to Vertu Nissan Derby. Providing excellent service is our top priority, and your feedback is truly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    She was very polite and curious and very helpfull
    Response from Vertu Nissan Derby
    Hello Ronald

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our team member. Providing polite, curious, and helpful service is something we strive for every day, and it's wonderful to know that we met your expectations. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Derby.

    Best regards,
    Dean
  • Rating 5.0
    Excellent service. Will (and Beth) were super helpful. Will guided me through every step.
    Easy, relaxed test drive.
    Great information and attention to detail.
    Excellent communication.
    Highly recommend.

    And thank you 😊
    Response from Vertu Nissan Derby
    Hello Mandy,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Vertu Nissan Derby. It's fantastic to know that Will and Beth were able to assist you effectively and make your visit enjoyable. We strive to provide clear guidance and a relaxed atmosphere, so it's great to hear that you felt well-supported during your test drive.

    Your recommendation means a lot to us, and we are delighted that our communication and attention to detail met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Chloe
  • Rating 4.0
    Much better than last year
    Response from Vertu Nissan Derby
    Hello Noreen,

    Thank you for your review. We're glad to hear your experience this year was better than last. Your feedback is valuable as we aim to improve our services. If you have suggestions for your next visit, please let us know. We look forward to welcoming you back to Vertu Nissan Derby.

    Best regards,
    Kerry
  • Rating 5.0
    Mady was so lovely, was really informative about everything and made sure I thoroughly understood everything. Kept us fully informed throughout the process which made it a stress free and exciting experience, couldn’t of asked for anyone better to help me pick my perfect car
    Response from Vertu Nissan Derby
    Hello Sophie

    Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Mady provided you with such an informative and stress-free experience while helping you find your perfect car. It's always our goal to ensure our customers feel supported and well-informed throughout the process, and we're delighted that Mady was able to make your experience exciting and enjoyable.

    Your kind words and perfect rating mean a lot to us, and we'll be sure to pass along your compliments to Mady. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    William was brilliant ge explained all very well. Definitely recommend him to others.
    Response from Vertu Nissan Derby
    Hello Sabina

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that William provided you with excellent service and that you found his explanations clear and helpful. Your recommendation means a lot to us, and we're delighted to know that you had a positive experience with the Motability Scheme at Vertu Nissan Derby. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Keith
  • Rating 5.0
    Had an amazing experience with Mady at Vertu
    Response from Vertu Nissan Derby
    Hello Michelle,

    Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Mady provided you with amazing service at Vertu Nissan Derby. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    Regan was brilliant. Thank you for everything.
    Response from Vertu Nissan Derby
    Hello Rachel,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Regan was able to provide you with brilliant service. Your feedback is incredibly valuable to us, and we're delighted that you had a positive experience at Vertu Nissan Derby. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Kind regards,
    Matthew
  • Rating 5.0
    MOT completed whilst I waited. Efficient & friendly service
    Response from Vertu Nissan Derby
    Hello Anthony

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service efficient and friendly during your MOT appointment. Our team at Vertu Nissan Derby always strives to provide the best experience for our customers, and your feedback is truly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    Great service thanks
    Response from Vertu Nissan Derby
    Hello Robert,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with our service at Vertu Nissan Derby. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza

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