Motability Scheme at Gates Ford Stevenage

4.9
Rating 4.9
(195 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
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Welcome to Gates Ford Stevenage

Established in 1920, Gates are a family-owned and operated Ford Main Dealer group with locations across Essex, Hertfordshire and Greater London including the welcoming dealership in Stevenage.

Our friendly team of Motability Scheme Specialists have a wealth of experience regarding the Motability Scheme. Whether it is your first car or you are looking to renew, we will be on hand every step of the way to ensure that your application is seamless and worry-free. We have a huge range of Ford vehicles available on the Motability Scheme and we'd welcome the opportunity to discuss your individual requirements and help you find the vehicle that's right for you.

Contact Gates Ford Stevenage on 01438366000 to make an appointment with our Motability specialist.

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Contact information

Address
Arlington Business Park
Gunnelswood Road
Stevenage SG1 2BE
GB
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Phone Number
Call Gates Ford Stevenage on 01438 366000
01438 366000
01438 366000
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Lee Clark
  • Oliver Hunt
  • Alexander Beadle
  • Jason Hare
  • Matt Simmonds
  • Stacy Mccallum
  • Darryl Addison
  • Ashleigh King
  • Collins Okoli
We recommend calling and booking an appointment before visiting. Please call 01438 900712 to book in a service or MOT.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 18:30
Friday07:30 - 18:30
Saturday08:00 - 13:30
SundayClosed

Motability service specialists:

  • Justin Hartley
  • Daniel Greenaway
  • Louise Hunt
  • Emily Delacy
We recommend calling and booking an appointment before visiting. Please call 01438 900712 to book in a service or MOT.
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Accessibility features at Gates Ford Stevenage

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Gates Ford Stevenage

  • Rating 5.0
    Great choice , super staff , friendly and very informative about the entire sales process… all good with me

    Thank you
    Response from Gates Ford Stevenage
    Hello Brad,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our team at Gates Ford Stevenage. Our staff strives to be friendly and informative, and it's wonderful to know that we met your expectations throughout the sales process. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    The Gates Ford Stevenage Team
  • Rating 5.0
    Easy to deal with.
    Response from Gates Ford Stevenage
    Hello Charlie C.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service easy to deal with. At Gates Ford Stevenage, we strive to make every experience as smooth and straightforward as possible for our customers. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Gates Ford Stevenage
  • Rating 5.0
    MATT WAS ABSOLUTELY AMAZING HE LOOKED AFTER US SO WELL WE WILL CONTINUE WITH FORD FOR EVER.CAR ALSO IS WOW
    Response from Gates Ford Stevenage
    Hello Steven R.,

    Thank you so much for your wonderful review! We're thrilled to hear that Matt provided you with such an amazing experience and that you're so pleased with your car. It's fantastic to know that you're happy with our service and that you'll continue with Ford. Your feedback means a lot to us, and we'll be sure to pass on your kind words to Matt. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Gates Ford Stevenage
  • Rating 5.0
    It was very smooth .. Stacey was extremely helpful and nothing was too much trouble .. very professional and friendly … thank
    You
    Response from Gates Ford Stevenage
    Hello Alan B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was smooth and that Stacey was able to assist you in a professional and friendly manner. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Gates Ford Stevenage
  • Rating 5.0
    Seamless from start to finish.
    Amazing communication and customer service.
    Would bot hesitate to recommend.
    Response from Gates Ford Stevenage
    Dear Leona M.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience with the Motability Scheme at Gates Ford Stevenage was seamless from start to finish. Our team strives to provide exceptional communication and customer service, and it's incredibly rewarding to know that we succeeded in making your experience a positive one.

    Your recommendation means a lot to us, and we are grateful for your kind words and the perfect rating. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,

    The Gates Ford Stevenage Team
  • Rating 5.0
    As always Matts customer service was impeccable.
    Always cheerful and happy to help you get the car you want.
    Response from Gates Ford Stevenage
    Dear Cheryl S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Matt provided you with impeccable customer service and that his cheerful and helpful nature made your experience enjoyable. Your kind words mean a lot to us and motivate our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gates Ford Stevenage.

    Best regards,
    The Motability Scheme Team at Gates Ford Stevenage
  • Rating 5.0
    Matt was extremely helpful and informative from start to finish, it was such a quick and smooth process!

    A true asset to the team!
    Response from Gates Ford Stevenage
    Hi Jack,

    Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Matt was able to assist you effectively and make the process quick and smooth. Your kind words about his helpfulness and informative nature truly mean a lot to us. We are proud to have Matt as part of our team, and your feedback reinforces the hard work and dedication he brings to his role.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gates Ford Stevenage.

    Best regards,

    Hope
    Gates Ford Stevenage Team
  • Rating 5.0
    Matt gave amazing performance and showed all the benefits of the chosen car.
    His customer service was impeccable.
    Response from Gates Ford Stevenage
    Dear Cheryl S.,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that Matt provided you with an amazing experience and that his customer service was impeccable. It's great to know that he was able to effectively showcase all the benefits of the car you chose. Your satisfaction is our top priority, and your kind words truly mean a lot to us. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Gates Ford Stevenage
  • Rating 5.0
    Great communications, taken in on time .
    Response from Gates Ford Stevenage
    Hello Leysa,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our communications and that everything was handled on time. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Gates Ford Stevenage
  • Rating 5.0
    Fast, easy, polite people always friendly and helpful, a really great place to come and bring the motability cars from work, would highly recommend
    Response from Gates Ford Stevenage
    Dear Natasha D.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Gates Ford Stevenage. Our team strives to provide fast, friendly, and helpful service to all our customers, and it’s fantastic to know that we met your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back whenever you need assistance with your Motability cars.

    Best regards,
    The Gates Ford Stevenage Team
  • Rating 5.0
    Amazing could not have asked for a better experience
    Response from Gates Ford Stevenage
    Hello Steven R.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Gates Ford Stevenage. Our team is dedicated to providing the best service possible, and it’s incredibly rewarding to know that we met your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gates Ford Stevenage Team
  • Rating 5.0
    Excellant knowledge and service
    Response from Gates Ford Stevenage
    Hello Mark,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you found our knowledge and service to be excellent. Our team at Gates Ford Stevenage is dedicated to providing the best experience possible, and your feedback is incredibly motivating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Gates Ford Stevenage
  • Rating 5.0
    Perfect told us everything we needed to know very professionally
    Response from Gates Ford Stevenage
    Hi Andrew, thank you for taking the time to leave us this wonderful review. Many Thanks, Harry - Gates
  • Rating 5.0
    Very friendly and helpful. Dealt with everything amazingly.
    Response from Gates Ford Stevenage
    Hello Natalie,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team friendly and helpful, and that we were able to assist you effectively. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Gates Ford Stevenage
  • Rating 5.0
    Excellant service
    Response from Gates Ford Stevenage
    Hello Mark,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you received excellent service during your visit to Gates Ford Stevenage. Our team is dedicated to providing the best experience possible, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gates Ford Stevenage Team
  • Rating 5.0
    Best salesman ever.
    Response from Gates Ford Stevenage
    Hi Alastair, thank you for your kind words - we're glad to have been of service! Many Thanks, Harry - Gates
  • Rating 5.0
    Found them very helpful,easy to understand to talk to. Overall a very good experience.
    Response from Gates Ford Stevenage
    Hi Noah, thank you for your kind words - we're glad to have been of service! Many Thanks, Harry - Gates
  • Rating 5.0
    Stacey was extremely helpful and professional
    Response from Gates Ford Stevenage
    Hi Alan, thank you for the 5-star review on Stacy. Many Thanks, Harry - Gates
  • Rating 5.0
    Macey Roebuck was very helpful and kept me informed from the beginning to the end of the order
    Response from Gates Ford Stevenage
    Hi Brian, thank you for the outstanding review on Macy! Many Thanks, Harry - Gates
  • Rating 5.0
    Great
    Response from Gates Ford Stevenage
    Hi Anne, thank you for the 5-star review! Many Thanks, Harry - Gates

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