Motability Scheme at Stoneacre Suzuki Stoke
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Suzuki Stoke
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Stoneacre Suzuki Stoke can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Stoneacre Suzuki Stoke on 01782917917 to make an appointment with our Motability specialist.
Contact information
Address
Cobridge Road
Hanley
Stoke-On-Trent ST1 5JQ
GB
Phone Number
Call Stoneacre Suzuki Stoke on 01782 917917
01782 917917
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Thomas Day
- Melissa Simcock
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Ryan Healey
- Stuart Ashford
- Sophie Till
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre Suzuki Stoke
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre Suzuki Stoke
- Rating 5.0Sep 10, 2025Really easy. My car was collected on time and returned cleaned. I received a video of the service and a report shortly afterwards. Excellent customer service.
- Rating 1.0Sep 4, 2025The dealership at stoke are a complete joke and the customer service department are rude and haven’t got a clue what they are doingResponse from Stoneacre Suzuki StokeSep 5, 2025Dear Elaine,
Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at our Stoke dealership and the issues you encountered with our customer service team. This is not the level of service we strive to provide, and I apologize for any frustration or inconvenience this has caused.
We take all feedback seriously and are committed to addressing the concerns you've raised. Please know that we are looking into this matter to ensure improvements are made. Your satisfaction is important to us, and we would appreciate the opportunity to discuss this further and make things right.
If you are willing, please contact us directly at your earliest convenience. We value your input and hope to restore your confidence in our services.
Thank you again for bringing this to our attention.
Kind regards,
Stoneacre Suzuki Stoke - Rating 5.0Sep 4, 2025Picked car up on time, rang & informed me of what was done by phone, dropped car off on time. Everyone was polite.Response from Stoneacre Suzuki StokeSep 5, 2025Dear Vivienne,
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you were satisfied with the service you received at Stoneacre Suzuki Stoke. Our team strives to ensure that every aspect of your visit is seamless, from timely pick-up and drop-off to keeping you informed throughout the process. It's wonderful to know that our efforts to provide polite and efficient service made a positive impression on you.
Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Warm regards,
The Stoneacre Suzuki Stoke Team - Rating 5.0Mar 5, 2025GreatResponse from Stoneacre Suzuki StokeMar 6, 2025Hello Jordan D.,
Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with the Motability Scheme at Stoneacre Suzuki Stoke. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Stoneacre Suzuki Stoke - Rating 4.0Jan 11, 2025Everyone is very helpful and willing to helpResponse from Stoneacre Suzuki StokeJan 13, 2025Hello Malcolm and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 6, 2025Very helpful and very friendly thank you againResponse from Stoneacre Suzuki StokeJan 8, 2025Hello Andrew and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Sep 16, 2024Really nice and helpful, can’t fault them, great service!Response from Stoneacre Suzuki StokeSep 17, 2024Hello Kerry and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Sep 11, 2024They are a really friendly group of people and there knowledgableResponse from Stoneacre Suzuki StokeSep 12, 2024Hello Julie and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 28, 2024Melissa our dealership manager was absolutely amazing the ease of sorting it all out from day one to collection was so easyResponse from Stoneacre Suzuki StokeAug 29, 2024Hello Darren and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 23, 2024Melissa was absolutely fantastic didn't take long at allResponse from Stoneacre Suzuki StokeAug 27, 2024Hello Darren and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 15, 2024So polight and helpful couldn't do enough for me huge thank uResponse from Stoneacre Suzuki StokeAug 16, 2024Hi Amanda, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 12, 2024Amazing and very helpful and was made so easy fantastic work thank you a+++++++Response from Stoneacre Suzuki StokeAug 13, 2024Hello Denzell and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 5, 2024First class, very happy. Thankyou.Response from Stoneacre Suzuki StokeAug 6, 2024Hello Kathryn and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jul 29, 2024Smooth service however the car has a large scuff mark that we were told would be dealt with on handover but it is still there and needs an overall valet.
After speaking with Melissa at the dealership she said the errors would be resolved.Response from Stoneacre Suzuki StokeJul 31, 2024Hello Lisa and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Jul 24, 2024
Toni the receptionist was very helpful and polite.Response from Stoneacre Suzuki StokeJul 25, 2024Hi Robert, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Jul 22, 2024Friendly and professional. Enjoyed the morningResponse from Stoneacre Suzuki StokeJul 23, 2024Hello Nigel and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jun 11, 2024Very good service and very helpfulResponse from Stoneacre Suzuki StokeJun 14, 2024Hi Mark, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jun 5, 2024Tom was pleasant and friendly. He knew what he was talking about and made my decision a easy one.Response from Stoneacre Suzuki StokeJun 6, 2024Hi Sharon, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0May 14, 2024Excellent service from start to finishResponse from Stoneacre Suzuki StokeMay 17, 2024Hi Dawn, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 25, 2024Was made comfortable and a pleasant salesman waiting for me the car was waiting outside to drive off easilyResponse from Stoneacre Suzuki StokeJan 25, 2024Hi Lynfa, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found the process easy and that our team met your expectations with the timely collection and return of your car. It's great to know that you appreciated the video and report of the service as well. Providing excellent customer service is our top priority, and your feedback truly means a lot to us. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Stoneacre Suzuki Stoke Team