Motability Scheme at Stoneacre Jeep Stoke

Motability Scheme at Stoneacre Jeep Stoke

4.8
Rating 4.8
(36 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Contact information

Address
Cobridge Road
Stoke-On-Trent ST1 5LG
GB
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Phone Number
Call Stoneacre Jeep Stoke on 01782 649174
01782 649174
01782 649174
Website

Visit dealer website

Email

sales.stoke@stoneacre.co.uk

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Matthew Breward
  • Rhys Harrison
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Ryan Healey
  • Stuart Ashford
  • Sophie Till
  • Jessica Lilley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Jeep Stoke

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stoneacre Jeep Stoke

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stoneacre Jeep Stoke can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Jeep Stoke on 01782649174 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at Stoneacre Jeep Stoke

  • Rating 5.0
    Yes was very good and happy with the experience
    Response from Stoneacre Jeep Stoke
    Dear Tia,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a very good experience and are happy with the service you received at Stoneacre Jeep Stoke. Your satisfaction is our top priority, and your kind words mean a lot to our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    Mathew was very helpful and made the process very easy
    Response from Stoneacre Jeep Stoke
    Hi Lauren,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Mathew was able to assist you and make the process easy.

    Providing excellent service is our top priority, and it's great to know that we met your expectations. If you have any more feedback or need further assistance, please don't hesitate to reach out.

    We look forward to serving you again in the future!

    Best regards,
    Stoneacre Jeep Stoke Team
  • Rating 5.0
    Simple organised and friendly service
    Response from Stoneacre Jeep Stoke
    Hello Chloe,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service simple, organized, and friendly.

    Providing a seamless and welcoming experience for our customers is always our top priority. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    We look forward to serving you again!

    Best regards,
    Stoneacre Jeep Stoke Team
  • Rating 5.0
    Matt was polite and friendly. Took time to show me all the details of the car. Thank you
    Response from Stoneacre Jeep Stoke
    Hello Drew,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Matt was able to assist you with politeness and friendliness, and that he took the time to show you all the details of the car.

    Your feedback is greatly appreciated and will be shared with Matt and the team. If you have any more questions or need further assistance, please don't hesitate to reach out.

    We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    Matt was fantastic very efficient and super fast delivery. Helped to ensure we knew how to use the vehicle and never driven and electric before - 💯 % recommend - no negatives!!
    Response from Stoneacre Jeep Stoke
    Hello Amey-Jade,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Matt provided you with efficient service and a speedy delivery. It's great to know that he was able to assist you in understanding your new electric vehicle.

    Your recommendation means a lot to us, and we're delighted that you had such a positive experience. If you have any more questions or need further assistance, please don't hesitate to reach out. Enjoy your new vehicle!

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    A very relaxed atmosphere and very helpful.
    Mathew was easy to deal with and helped me with what I wanted.
    Highly recommended company to deal with.
    Response from Stoneacre Jeep Stoke
    Dear Graham,

    Thank you so much for taking the time to share your experience with us at Stoneacre Jeep Stoke. We are thrilled to hear that you found the atmosphere relaxed and our team, especially Mathew, helpful in meeting your needs.

    Your recommendation means a lot to us, and we are delighted to know that you had a positive experience. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    Absolutely brilliant from ordering my car to picking my car up.
    Response from Stoneacre Jeep Stoke
    Dear Kay,

    Thank you so much for your wonderful review! We are thrilled to hear that your experience with ordering and picking up your car was absolutely brilliant.

    At Stoneacre Jeep Stoke, we strive to provide exceptional service to all our customers, and your feedback truly means a lot to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    Mathew Friendly, helpful
    Response from Stoneacre Jeep Stoke
    Dear Maureen,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Mathew was able to provide you with friendly and helpful service during your visit to Stoneacre Jeep Stoke. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience with our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    All went really smoothly and Matt was very friendly. Really happy with the service
    Response from Stoneacre Jeep Stoke
    Hello Joanne,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your experience with us went smoothly and that Matt was able to provide you with friendly service. Your satisfaction is our top priority, and it's fantastic to know that you are really happy with the service you received.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Jeep Stoke.

    Best regards,

    Motability Scheme Team
  • Rating 5.0
    very nice, very polite and very honest couldn’t have asked for a nicer person thank you
    Response from Stoneacre Jeep Stoke
    Hello Chelsea,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Stoneacre Jeep Stoke. Our team strives to provide the best service possible, and your kind words are truly appreciated. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    Mr. Harrison was a delightful young chap. He was extremely informative, attentive and made me feel thoroughly at ease throughout the whole process.
    Would 100% recommend.
    Response from Stoneacre Jeep Stoke
    Hello Jade,

    Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear about your positive experience with Mr. Harrison. It's great to know that he was able to provide you with the information and support you needed, making the process comfortable for you. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Stoneacre Jeep Stoke
  • Rating 5.0
    Excellent service, courteous, knowledgeable and friendly
    Response from Stoneacre Jeep Stoke
    Dear Anthony F.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with our service at the Motability Scheme at Stoneacre Jeep Stoke. Our team takes great pride in being courteous, knowledgeable, and friendly, and it’s fantastic to know that we met your expectations.

    Your feedback is incredibly valuable to us and motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.

    We look forward to welcoming you back soon!

    Best regards,

    The Motability Scheme Team at Stoneacre Jeep Stoke
  • Rating 1.0
    I originally give them a 5 star as they made it so easy to apply for the car, was told we could collect on the Sunday and they would call us with an update on the Saturday, we'll Saturday come and we had no call so I called them, only to be told they had made a mistake and the model they had in stock was a different model than mobility allow, but they had 2 coming in any day now, I asked over a car i could use as it was there fault the mistake was made, but apparently they don't have a car i can use, a week later I am still calling to see if the car had arrived to kept being told that there was no update, and apparently they don't know when they will be in and it is a waiting game, when my husband rang up the man he spoke to had a bad attitude. We have gone to another dealership for our car who have been very helpful and sort us a car to us in the meantime while we wait the 4 days to get the new car registered.
    Response from Stoneacre Jeep Stoke
    Hello Matthew J.,

    Thank you so much for taking the time to share your experience with us at Stoneacre Jeep Stoke. We are thrilled to hear that Matthew was able to assist you effectively and that you found our service helpful. Your recommendation means a lot to us, and we are delighted to have earned your trust with a 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    Very friendly and helpful service that gave plenty of different options to choose from. Well recommended im so happy with my new car.
    Response from Stoneacre Jeep Stoke
    Hello Shane,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a positive experience at Stoneacre Jeep Stoke and that our team was able to provide you with friendly and helpful service. It's fantastic to know that you are happy with your new car and found plenty of options to choose from. Your recommendation means a lot to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    Rees from Stoke branch amazing lovely fella went above beyond thanks Rees
    The valeting of the car wasn't the best dashboard very dirty, but all in all pleased with vehicle and service 😀
    Response from Stoneacre Jeep Stoke
    Hello Tracey,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that Rees provided you with exceptional service and went above and beyond to assist you. We'll be sure to pass along your kind words to him.

    We apologize for the condition of the dashboard and appreciate your feedback on the valeting. Your comments are invaluable in helping us improve our services, and we'll address this with our team to ensure a better experience in the future.

    We're delighted that you're pleased with your vehicle and overall service. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    Matts lovely, we had a few issues coming from jeep but he handled it like a true star 🌟 very patient & really nice lad
    Response from Stoneacre Jeep Stoke
    Hello Kizzy M.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Matt was able to assist you effectively and that you found him to be patient and kind. We always strive to provide the best service possible, and it's great to know that Matt made a positive impact during your visit. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    matthew was very good and explained everything to me
    Response from Stoneacre Jeep Stoke
    Dear Anne M.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Matthew was able to assist you effectively and provide clear explanations. Your feedback is incredibly valuable to us, and it’s fantastic to know that you had a positive experience at Stoneacre Jeep Stoke. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    Rhys was exceptional from the start of the process to collecting the jeep. He was friendly, professional and knowledgeable and took the time to explain and answer all of our questions.
    Response from Stoneacre Jeep Stoke
    Dear Cathleen B.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Rhys and that he was able to assist you so effectively throughout the process. It's great to know that his friendliness, professionalism, and knowledge made a difference for you. We strive to provide exceptional service to all our customers, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new Jeep!

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    Very friendly people, and very helpful
    Response from Stoneacre Jeep Stoke
    Hello Stephen and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Was good,went through all details of car and buttons for Me.
    Response from Stoneacre Jeep Stoke
    Hi Freddy, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office

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