Motability Scheme at Stoneacre Jeep Stoke

Motability Scheme at Stoneacre Jeep Stoke

4.8
Rating 4.8
(24 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Contact information

Address
Cobridge Road
Stoke-On-Trent ST1 5LG
GB
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Phone Number
Call Stoneacre Jeep Stoke on 01782 649174
01782 649174
01782 649174
Website

Visit dealer website

Email

sales.stoke@stoneacre.co.uk

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Matthew Breward
  • Rhys Harrison
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Ryan Healey
  • Stuart Ashford
  • Sophie Till
  • Jessica Lilley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Jeep Stoke

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stoneacre Jeep Stoke

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stoneacre Jeep Stoke can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Jeep Stoke on 01782649174 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at Stoneacre Jeep Stoke

  • Rating 1.0
    I originally give them a 5 star as they made it so easy to apply for the car, was told we could collect on the Sunday and they would call us with an update on the Saturday, we'll Saturday come and we had no call so I called them, only to be told they had made a mistake and the model they had in stock was a different model than mobility allow, but they had 2 coming in any day now, I asked over a car i could use as it was there fault the mistake was made, but apparently they don't have a car i can use, a week later I am still calling to see if the car had arrived to kept being told that there was no update, and apparently they don't know when they will be in and it is a waiting game, when my husband rang up the man he spoke to had a bad attitude. We have gone to another dealership for our car who have been very helpful and sort us a car to us in the meantime while we wait the 4 days to get the new car registered.
    Response from Stoneacre Jeep Stoke
    Hello Matthew J.,

    Thank you so much for taking the time to share your experience with us at Stoneacre Jeep Stoke. We are thrilled to hear that Matthew was able to assist you effectively and that you found our service helpful. Your recommendation means a lot to us, and we are delighted to have earned your trust with a 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    Very friendly and helpful service that gave plenty of different options to choose from. Well recommended im so happy with my new car.
    Response from Stoneacre Jeep Stoke
    Hello Shane,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a positive experience at Stoneacre Jeep Stoke and that our team was able to provide you with friendly and helpful service. It's fantastic to know that you are happy with your new car and found plenty of options to choose from. Your recommendation means a lot to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    Rees from Stoke branch amazing lovely fella went above beyond thanks Rees
    The valeting of the car wasn't the best dashboard very dirty, but all in all pleased with vehicle and service 😀
    Response from Stoneacre Jeep Stoke
    Hello Tracey,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that Rees provided you with exceptional service and went above and beyond to assist you. We'll be sure to pass along your kind words to him.

    We apologize for the condition of the dashboard and appreciate your feedback on the valeting. Your comments are invaluable in helping us improve our services, and we'll address this with our team to ensure a better experience in the future.

    We're delighted that you're pleased with your vehicle and overall service. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    Matts lovely, we had a few issues coming from jeep but he handled it like a true star 🌟 very patient & really nice lad
    Response from Stoneacre Jeep Stoke
    Hello Kizzy M.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Matt was able to assist you effectively and that you found him to be patient and kind. We always strive to provide the best service possible, and it's great to know that Matt made a positive impact during your visit. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    matthew was very good and explained everything to me
    Response from Stoneacre Jeep Stoke
    Dear Anne M.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Matthew was able to assist you effectively and provide clear explanations. Your feedback is incredibly valuable to us, and it’s fantastic to know that you had a positive experience at Stoneacre Jeep Stoke. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    Rhys was exceptional from the start of the process to collecting the jeep. He was friendly, professional and knowledgeable and took the time to explain and answer all of our questions.
    Response from Stoneacre Jeep Stoke
    Dear Cathleen B.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Rhys and that he was able to assist you so effectively throughout the process. It's great to know that his friendliness, professionalism, and knowledge made a difference for you. We strive to provide exceptional service to all our customers, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new Jeep!

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    Very friendly people, and very helpful
    Response from Stoneacre Jeep Stoke
    Hello Stephen and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Was good,went through all details of car and buttons for Me.
    Response from Stoneacre Jeep Stoke
    Hi Freddy, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Fantastic, friendly and helpful!
    Response from Stoneacre Jeep Stoke
    Hi Jacqueline, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office


  • Rating 5.0
    The whole experience was great, friendly knowledgeable staff. Very helpful and informative
    Response from Stoneacre Jeep Stoke
    Hello Grace and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent, friendly service from start to finish. I have been to Stoneacre for my last 3 Motability vehicles and would not consider going anywhere else. Thank you very much indeed.
    Response from Stoneacre Jeep Stoke
    Hello Sarah and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Lovely and attentive staff, always very helpful and friendly.
    Response from Stoneacre Jeep Stoke
    Hello Helen and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very friendly, helpful and easy to get on with.
    Response from Stoneacre Jeep Stoke
    Hello Amy and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Good customer service, Matthew was patient and proactive
    Response from Stoneacre Jeep Stoke
    Hello Anthony and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent Reeces was so friendly and knowledgeable lovely fella great experience cannot wait for my Jeep thanks Reece a credit to Stoneacre
    Response from Stoneacre Jeep Stoke
    Hello Tracey and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    The young gent we saw was very helpful
    Response from Stoneacre Jeep Stoke
    Hi Lynn, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Matt was excellent with helping me to organise my first car. I am very appreciative and can’t wait to collect it ! I was so nervous about this process. But it was very simple and straight forward. Thank you so much
    Response from Stoneacre Jeep Stoke
    Hi Charlotte, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very helpful and friendly staff
    Response from Stoneacre Jeep Stoke
    Hello Nigel and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Matt was very knowledgeable very helpful on the car that we chose
    Response from Stoneacre Jeep Stoke
    Hello Paul and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very kind Tolk and speaking
    Totally very good service
    Response from Stoneacre Jeep Stoke
    Hello Akila and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office

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