Motability Scheme at Stoneacre Jeep Stoke

Motability Scheme at Stoneacre Jeep Stoke

4.9
Rating 4.9
(43 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Contact information

Address
Cobridge Road
Stoke-On-Trent ST1 5LG
GB
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Phone Number
Call Stoneacre Jeep Stoke on 01782 649174
01782 649174
01782 649174
Website

Visit dealer website

Email

sales.stoke@stoneacre.co.uk

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Matthew Breward
  • Rhys Harrison
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Ryan Healey
  • Stuart Ashford
  • Sophie Till
  • Jessica Lilley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Jeep Stoke

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stoneacre Jeep Stoke

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stoneacre Jeep Stoke can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Jeep Stoke on 01782649174 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at Stoneacre Jeep Stoke

  • Rating 5.0
    Excellent customer service. Highly recommended
    Response from Stoneacre Jeep Stoke
    Hello Karen,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at Stoneacre Jeep Stoke. Your recommendation means a lot to us, and we are delighted to know that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    Everything went very smoothly, Mathew was very helpful and explained everything. 10 out of 10.
    Response from Stoneacre Jeep Stoke
    Hello Graham,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that your experience with us went smoothly and that Mathew was able to assist you effectively. It's wonderful to know that everything was explained clearly and that you felt well-supported throughout the process.

    Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thanks again for your kind words and for choosing the Motability Scheme at Stoneacre Jeep Stoke.

    Best regards,
    Stoneacre Jeep Stoke Team
  • Rating 5.0
    They were very very good and I’m very satisfied with the service very quick and easy thank you so much
    Response from Stoneacre Jeep Stoke
    Hello John,

    Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a very positive experience and that our service met your expectations. It's wonderful to know that you found the process quick and easy. Your satisfaction is our top priority, and your kind words mean a lot to our team.

    If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stoneacre Jeep Stoke
  • Rating 5.0
    Very well mannered very respectful and a really nice person to sit and speak to I’d give him 100% if it was up to me
    Response from Stoneacre Jeep Stoke
    Hello Chelsea,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with our team at Stoneacre Jeep Stoke. It's fantastic to know that you found our service respectful and enjoyable. Your kind words and perfect rating mean a lot to us and motivate us to continue providing the best service possible. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    It was good
    Response from Stoneacre Jeep Stoke
    Hello Thomas,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a good experience with us at Stoneacre Jeep Stoke. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    Matt was a very friendly chap. Helpful and goes one step further to help and support you. Would highly recommend.
    Response from Stoneacre Jeep Stoke
    Hello Amy,
    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Matt provided you with such a positive experience and went the extra mile to assist you. Your recommendation means a lot to us, and we're delighted to know that you were satisfied with our service. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    Amazing customer service
    Response from Stoneacre Jeep Stoke
    Hello Theo,
    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an amazing experience with our customer service at Stoneacre Jeep Stoke. Providing exceptional service is our top priority, and it’s always rewarding to know that our efforts are appreciated. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    Yes was very good and happy with the experience
    Response from Stoneacre Jeep Stoke
    Dear Tia,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a very good experience and are happy with the service you received at Stoneacre Jeep Stoke. Your satisfaction is our top priority, and your kind words mean a lot to our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    Mathew was very helpful and made the process very easy
    Response from Stoneacre Jeep Stoke
    Hi Lauren,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Mathew was able to assist you and make the process easy.

    Providing excellent service is our top priority, and it's great to know that we met your expectations. If you have any more feedback or need further assistance, please don't hesitate to reach out.

    We look forward to serving you again in the future!

    Best regards,
    Stoneacre Jeep Stoke Team
  • Rating 5.0
    Simple organised and friendly service
    Response from Stoneacre Jeep Stoke
    Hello Chloe,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service simple, organized, and friendly.

    Providing a seamless and welcoming experience for our customers is always our top priority. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    We look forward to serving you again!

    Best regards,
    Stoneacre Jeep Stoke Team
  • Rating 5.0
    Matt was polite and friendly. Took time to show me all the details of the car. Thank you
    Response from Stoneacre Jeep Stoke
    Hello Drew,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Matt was able to assist you with politeness and friendliness, and that he took the time to show you all the details of the car.

    Your feedback is greatly appreciated and will be shared with Matt and the team. If you have any more questions or need further assistance, please don't hesitate to reach out.

    We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    Matt was fantastic very efficient and super fast delivery. Helped to ensure we knew how to use the vehicle and never driven and electric before - 💯 % recommend - no negatives!!
    Response from Stoneacre Jeep Stoke
    Hello Amey-Jade,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Matt provided you with efficient service and a speedy delivery. It's great to know that he was able to assist you in understanding your new electric vehicle.

    Your recommendation means a lot to us, and we're delighted that you had such a positive experience. If you have any more questions or need further assistance, please don't hesitate to reach out. Enjoy your new vehicle!

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    A very relaxed atmosphere and very helpful.
    Mathew was easy to deal with and helped me with what I wanted.
    Highly recommended company to deal with.
    Response from Stoneacre Jeep Stoke
    Dear Graham,

    Thank you so much for taking the time to share your experience with us at Stoneacre Jeep Stoke. We are thrilled to hear that you found the atmosphere relaxed and our team, especially Mathew, helpful in meeting your needs.

    Your recommendation means a lot to us, and we are delighted to know that you had a positive experience. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    Absolutely brilliant from ordering my car to picking my car up.
    Response from Stoneacre Jeep Stoke
    Dear Kay,

    Thank you so much for your wonderful review! We are thrilled to hear that your experience with ordering and picking up your car was absolutely brilliant.

    At Stoneacre Jeep Stoke, we strive to provide exceptional service to all our customers, and your feedback truly means a lot to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    Mathew Friendly, helpful
    Response from Stoneacre Jeep Stoke
    Dear Maureen,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Mathew was able to provide you with friendly and helpful service during your visit to Stoneacre Jeep Stoke. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience with our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    All went really smoothly and Matt was very friendly. Really happy with the service
    Response from Stoneacre Jeep Stoke
    Hello Joanne,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your experience with us went smoothly and that Matt was able to provide you with friendly service. Your satisfaction is our top priority, and it's fantastic to know that you are really happy with the service you received.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Jeep Stoke.

    Best regards,

    Motability Scheme Team
  • Rating 5.0
    very nice, very polite and very honest couldn’t have asked for a nicer person thank you
    Response from Stoneacre Jeep Stoke
    Hello Chelsea,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Stoneacre Jeep Stoke. Our team strives to provide the best service possible, and your kind words are truly appreciated. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Jeep Stoke Team
  • Rating 5.0
    Mr. Harrison was a delightful young chap. He was extremely informative, attentive and made me feel thoroughly at ease throughout the whole process.
    Would 100% recommend.
    Response from Stoneacre Jeep Stoke
    Hello Jade,

    Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear about your positive experience with Mr. Harrison. It's great to know that he was able to provide you with the information and support you needed, making the process comfortable for you. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Stoneacre Jeep Stoke
  • Rating 5.0
    Excellent service, courteous, knowledgeable and friendly
    Response from Stoneacre Jeep Stoke
    Dear Anthony F.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with our service at the Motability Scheme at Stoneacre Jeep Stoke. Our team takes great pride in being courteous, knowledgeable, and friendly, and it’s fantastic to know that we met your expectations.

    Your feedback is incredibly valuable to us and motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.

    We look forward to welcoming you back soon!

    Best regards,

    The Motability Scheme Team at Stoneacre Jeep Stoke
  • Rating 1.0
    I originally give them a 5 star as they made it so easy to apply for the car, was told we could collect on the Sunday and they would call us with an update on the Saturday, we'll Saturday come and we had no call so I called them, only to be told they had made a mistake and the model they had in stock was a different model than mobility allow, but they had 2 coming in any day now, I asked over a car i could use as it was there fault the mistake was made, but apparently they don't have a car i can use, a week later I am still calling to see if the car had arrived to kept being told that there was no update, and apparently they don't know when they will be in and it is a waiting game, when my husband rang up the man he spoke to had a bad attitude. We have gone to another dealership for our car who have been very helpful and sort us a car to us in the meantime while we wait the 4 days to get the new car registered.
    Response from Stoneacre Jeep Stoke
    Hello Matthew J.,

    Thank you so much for taking the time to share your experience with us at Stoneacre Jeep Stoke. We are thrilled to hear that Matthew was able to assist you effectively and that you found our service helpful. Your recommendation means a lot to us, and we are delighted to have earned your trust with a 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Jeep Stoke Team

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