Motability Scheme at Stoneacre Peugeot Stoke
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Stoneacre Peugeot Stoke
At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care.
You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car.
Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.
Contact Stoneacre Peugeot Stoke on 01782608718 to make an appointment with our Motability Scheme Specialist.
Contact information
Address
Cobridge Road
Stoke-On-Trent ST1 5LG
GB
Phone Number
Call Stoneacre Peugeot Stoke on 01782 608718
01782 608718
Website
Email
Reviews
Find or leave a review on Google
Service centre details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Service centre details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability service specialists:
- Ryan Healey
- Stuart Ashford
- Sophie Till
- Jessica Lilley
We recommend calling and booking an appointment before visiting.
Accessibility features at Stoneacre Peugeot Stoke
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Reviews at Stoneacre Peugeot Stoke
- Rating 1.0Feb 5, 2025A terrible experience from arranging to drop off my vehicle up until I was driving away after picking it up. I was never told on booking my vehicle in that I was required to bring in a copy of my insurance expiry date and the insurance number and my vehicle booklet so they could stamp it for its service. I dropped off my vehicle and was taken out to the courtesy car. The vehicle was disgustingly filthy inside and dirty on the exterior of it. They couldn't complete the MITand service on the same day as they needed to go to Kwikfit for 2 new tires and they needed to fit new brake shoes. It took 5 days to get my car back and upon returning it to me the wash and vacuum wasn't even done as part of the service. They said I could return but only after complaining to the service manager who didn't really care. Worse service ever.
- Rating 5.0Jan 29, 2025An excellent service,politeResponse from Stoneacre Peugeot StokeJan 30, 2025Hello Anthony,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service and found our team to be polite. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Stoneacre Peugeot Stoke Team - Rating 5.0Dec 11, 2024Very professional. Done faster than expected thank youResponse from Stoneacre Peugeot StokeDec 12, 2024Hi Lorraine, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 11, 2024Great professional service, door to door pick up and drop offResponse from Stoneacre Peugeot StokeNov 12, 2024Hello Nicola and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 22, 2024Car collected from home on time. Detailed video and service/mot results emailed quickly. Car was cleaned inside and out and delivered back by end of day. Great comms and helpful staff.Response from Stoneacre Peugeot StokeOct 23, 2024Hello Geraint and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Mar 19, 2024Very pleased with the service. Very friendly staffResponse from Stoneacre Peugeot StokeMar 20, 2024Hi John, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 1.0Nov 2, 2023Went in for a service and mot. I asked for the wipers to be replaced and they weren't done. Did not get a vehicle check video. Not even a phone call to say it was done. The collection and delivery drivers were great. Service department is very poor. I will not be bringing my car back.Response from Stoneacre Peugeot StokeNov 3, 2023Hi Gavin, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via https://www.stoneacre.co.uk/enquiry/customer-relations/concern so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
- Rating 5.0Sep 11, 2023Great customer service kept informed of work neededResponse from Stoneacre Peugeot StokeSep 12, 2023Hi Paula, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 10, 2023Customer. Service great very friendly and helpful staff a pleasure to deal withResponse from Stoneacre Peugeot StokeAug 11, 2023Hi Christopher, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 1.0Aug 9, 2023Awful left without a car for four daysResponse from Stoneacre Peugeot StokeAug 10, 2023Hi John, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via customer.relations@stoneacre.co.uk so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
- Rating 5.0Aug 9, 2023Great friendly service. All necessary work carried out without any problems.Response from Stoneacre Peugeot StokeAug 10, 2023Hi Valda, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jul 13, 2023Excellent customer service as alwaysResponse from Stoneacre Peugeot StokeJul 14, 2023Hi Sarah, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jun 22, 2023Excellent customer service all work was explained staff very courteous free drink and snack was a nice suprise while we had a short wait overall a good experience thank you stoneacre hanley.Response from Stoneacre Peugeot StokeJun 23, 2023Hi Alan, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jun 22, 2023Did a good job and got it done earlier than I expectedResponse from Stoneacre Peugeot StokeJun 23, 2023Hi John, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jun 15, 2023Great attitude got things done very well.happy and very helpfulResponse from Stoneacre Peugeot StokeJun 16, 2023Hi Deborah, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 1.0Jun 13, 2023GrapResponse from Stoneacre Peugeot StokeJun 14, 2023Hi Lewis, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via customer.relations@stoneacre.co.uk so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
- Rating 4.0Jun 1, 2023I'm generally quite happy with the garage although I was expecting the car to be washed. Work is required on my vehicle so now I'm waiting to see when it can be done.Response from Stoneacre Peugeot StokeJun 2, 2023Hi Carl, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0May 24, 2023Good customer service. Great communication. Lovely staff and easy handover. Very happy! Thanks Diogo!Response from Stoneacre Peugeot StokeMay 25, 2023Hi Evie, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0May 22, 2023Very friendly and helpful guys.
After waiting almost 11 months it all came as a surprise!!
Pity the spec on the vehicle isn’t what it was on our previous model . A bit of a disappointment PeugeotResponse from Stoneacre Peugeot StokeMay 23, 2023Hi John, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 3.0May 13, 2023The staff were excellent what more can I say. But it's going to be the last time I will deal with this company. 18 months we have been waiting because of that the spec we ordered is different GT more like the GT line. Had an engine problem with my last 5008 and I told the service manager if I can call him that how I felt especially when I brought the car in two days earlier he told me to go and I'll never have any of my car's here again. If it wasn't for the fact I already put an order in you wouldn't have had this order. Lot's of things are missing from the car and two things I wanted that the boot opened automatically and a tow bar that was a no. So I might as well stopped my order instead of waiting 18 months. Just call it the GT line. So disappointed if you order a spec you should get the spec you ordered on the day not the down gradeResponse from Stoneacre Peugeot StokeMay 15, 2023Hi Christina, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via customer.relations@stoneacre.co.uk so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
Thank you for taking the time to share your experience with us. I am truly sorry to hear about the issues you faced during your recent visit. It is disappointing to learn that we did not meet your expectations, and I apologize for any inconvenience caused by the lack of communication regarding the necessary documents and the condition of the courtesy car.
We strive to provide a seamless and satisfactory service to all our customers, and it is clear that we fell short in your case. Your feedback is invaluable and will be used to address these issues with our team to ensure improvements are made.
If you would like to discuss this matter further, please feel free to reach out to us directly. We appreciate your patience and hope to have the opportunity to restore your confidence in our services.
Kind regards,
Stoneacre Peugeot Stoke