Motability Scheme at Brayleys Nissan Stourbridge

Motability Scheme at Brayleys Nissan Stourbridge

4.9
Rating 4.9
(357 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00 10:00 - 16:00
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Contact information

Address
Brettell Lane
Brierley Hill
Stourbridge DY5 3LS
GB
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Phone Number
Call Brayleys Nissan Stourbridge on 01384 574444
01384 574444
01384 574444
Website

Visit dealer website

Email

stourbridge@westway.co.uk

Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Derek Fardy
  • Jonathan Smith
  • Thomas Stokes
  • David Barker
  • Robert Dabbs
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Tracey Cox
  • George Mansell
  • Scott Wesley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Brayleys Nissan Stourbridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Brayleys Nissan Stourbridge

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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West Way Nissan Stourbridge can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact West Way Nissan Stourbridge on 01384574444 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at Brayleys Nissan Stourbridge

  • Rating 5.0
    My experience has been very good both on the phone to book an appointment with the showroom! Tom was very helpful throughout he has answered all my questions fully and been very patient and supportive.
    Highly recommend
    Response from Brayleys Nissan Stourbridge
    Dear Angela M.,

    Thank you so much for taking the time to share your experience with us at Brayleys Nissan Stourbridge. We are thrilled to hear that your interaction with our team, especially with Tom, was so positive. It's wonderful to know that he was able to assist you effectively and provide the support you needed. Your recommendation means a lot to us, and we are grateful for your kind words and the perfect rating. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Amazing service and got the car with no hassle. It was quick and easy to choose the car suitable for us and our sales person (Derek) got us set up and the car ready for us within the week, which was way quicker than expected. Really friendly and was great at explaining everything we needed to know about the scheme and car to us. Great job; really appreciated!!!
    Response from Brayleys Nissan Stourbridge
    Dear Neelam A.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an amazing experience at Brayleys Nissan Stourbridge and that Derek was able to assist you in finding the perfect car with ease and efficiency. It's fantastic to know that everything was explained clearly and that you received your car quicker than expected.

    Your kind words and perfect rating mean a lot to us, and we are delighted to have been able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    David was great and explained all the features of the car for me very well.
    Response from Brayleys Nissan Stourbridge
    Hello Keighton M.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that David was able to assist you effectively and explain all the features of the car to your satisfaction. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Good service
    Response from Brayleys Nissan Stourbridge
    Hello Richard,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you received good service during your visit to Brayleys Nissan Stourbridge. Our team is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Good
    Response from Brayleys Nissan Stourbridge
    Hello Paul,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with us at Brayleys Nissan Stourbridge. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything more we can do for you or if you have any further comments, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Really lovely polite and helpful
    Response from Brayleys Nissan Stourbridge
    Hello Mckenzie B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be polite and helpful during your visit. Providing excellent service is our top priority, and your feedback truly means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to welcoming you back to Brayleys Nissan Stourbridge in the future.

    Best regards,
    The Motability Scheme Team at Brayleys Nissan Stourbridge
  • Rating 5.0
    he was very helpfull
    Response from Brayleys Nissan Stourbridge
    Dear Christina T.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service helpful and that your experience with us was a positive one. Your feedback is incredibly important to us, and it motivates our team to continue providing the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Brayleys Nissan Stourbridge.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Johnathan was lovely and helped me with everything for my car, and had rang me since getting my new car and I’m so pleased.
    Response from Brayleys Nissan Stourbridge
    Hello Molly,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Johnathan was able to assist you so effectively and that you're pleased with your new car. It's always our goal to provide exceptional service, and knowing that you had such a positive experience means a lot to us.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Brayleys Nissan Stourbridge.

    Best regards,

    The Motability Scheme Team at Brayleys Nissan Stourbridge
  • Rating 5.0
    Very nice and helpful
    Response from Brayleys Nissan Stourbridge
    Dear Anita H.,

    Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that you found our service to be very nice and helpful. At Brayleys Nissan Stourbridge, we strive to provide the best experience for all our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    John smith helped us and was great at he’s job
    Response from Brayleys Nissan Stourbridge
    Hello John D.,

    Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that John Smith was able to assist you effectively and that you had a great experience at Brayleys Nissan Stourbridge. Your feedback is incredibly valuable to us, and it’s fantastic to know that our team is meeting your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Great
    Response from Brayleys Nissan Stourbridge
    Dear Jacqueline M.,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a great experience with us at Brayleys Nissan Stourbridge. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Most welcoming and informative
    Put us at ease with no high pressure selling techniques.
    Response from Brayleys Nissan Stourbridge
    Hello Alan P.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our team welcoming and informative. At Brayleys Nissan Stourbridge, we strive to create a comfortable environment for our customers, and it's wonderful to know that our approach resonated with you. Your feedback is greatly appreciated and will be shared with the team. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Tom was amazing, very professional and excellent knowledge on the cars.
    Response from Brayleys Nissan Stourbridge
    Hello Charlie J.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Tom provided you with a professional and knowledgeable experience at Brayleys Nissan Stourbridge. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience with our team. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Excellent customer service exceeded expectation would certainly recommend.
    Response from Brayleys Nissan Stourbridge
    Hello Alan,

    Thank you so much for taking the time to share your experience with us at Brayleys Nissan Stourbridge. We are thrilled to hear that our customer service exceeded your expectations and that you would recommend us. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Very professional, knowledge of the cars was great. Very smooth from start to finnish. Was not rushed. Tom was amazing.
    Response from Brayleys Nissan Stourbridge
    Hello Charlie J.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a smooth experience with us at Brayleys Nissan Stourbridge. It's fantastic to know that Tom was able to assist you with his professional knowledge and that you felt unrushed throughout the process. Your feedback is greatly appreciated and will be shared with the team. We look forward to welcoming you back in the future!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Very professional service from everyone we encountered, especially Derek who dealt with our car application to handing it over. Show room was very presentable and excellent facilities.
    Response from Brayleys Nissan Stourbridge
    Dear Rosemarie W.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a positive experience at Brayleys Nissan Stourbridge. It's fantastic to know that Derek and the rest of our team provided you with professional service throughout your car application process. We take great pride in maintaining a presentable showroom and excellent facilities, and your kind words affirm our efforts.

    Your satisfaction is our top priority, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your 5-star review!

    Best regards,
    Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Very helpful and quick and easy to complete order over the phone/online
    Response from Brayleys Nissan Stourbridge
    Hello George,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found the process of completing your order over the phone and online to be helpful, quick, and easy. At Brayleys Nissan Stourbridge, we strive to make every experience as seamless as possible for our customers, and your feedback is a great testament to our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Very helpful and informative and answered all our questions to put us at ease.
    Response from Brayleys Nissan Stourbridge
    Hello Ronald,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you found our team at Brayleys Nissan Stourbridge to be helpful and informative. It's wonderful to know that we were able to answer all your questions and put you at ease. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 1.0
    Not happy at all no car mats even in it and there's a scratch on the wing mirror
  • Rating 5.0
    Very helpful informative done his job well
    Response from Brayleys Nissan Stourbridge
    Dear Ronald T.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our service helpful and informative. Our team at Brayleys Nissan Stourbridge is dedicated to providing the best experience possible, and it’s wonderful to know that we met your expectations. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Brayleys Nissan Stourbridge Team

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