Motability Scheme at Brindley Kia West Bromwich

4.8
Rating 4.8
(351 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:30Closed Today
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Welcome to Brindley Kia West Bromwich

Welcome to Brindley Kia West Bromwich. As a family-owned business established in 1931, The Brindley Group is a leading Motability Scheme provider with representing 9 car brands with showrooms across Wolverhampton, West Bromwich and Cannock.

Brindley Kia West Bromwich can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Brindley Kia West Bromwich on 01215225899 to make an appointment with our Motability specialist.

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Contact information

Address
85 New Road
Great Bridge
Tipton DY4 7BX
GB
Get directions
Phone Number
Call Brindley Kia West Bromwich on 0121 522 5899
0121 522 5899
0121 522 5899
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:30Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:30
SundayClosed

Motability Scheme specialists:

  • Natalie Stevenson
  • David Cox
  • Tim Elwell
  • Derren Wickett
  • Keiran Allen
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Adrian Horobin
  • Carlie Churchill
  • Melania Iordanidou
We recommend calling and booking an appointment before visiting.
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Accessibility features at Brindley Kia West Bromwich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Brindley Kia West Bromwich

  • Rating 5.0
    Tim was absolutely amazing. He was very helpful and made me feel very comfortable. Would definitely recommend him
  • Rating 1.0
    Very bad customer service and pasted from pillow to post
    Response from Brindley Kia West Bromwich
    Dear Hayley B.,

    Thank you for taking the time to share your feedback with us. I'm truly sorry to hear about your recent experience at Brindley Kia West Bromwich. Providing excellent customer service is very important to us, and it’s clear we fell short in your case.

    I would like to understand more about what happened so we can address the issues and ensure it doesn’t happen again. Please feel free to reach out to me directly at your convenience.

    Thank you for bringing this to our attention, and I hope we can make things right.

    Best regards,

    [Your Name]
    [Your Position]
    Brindley Kia West Bromwich
  • Rating 5.0
    Very polite told me everything I needed to no and was quick and easy
    Response from Brindley Kia West Bromwich
    Hello Kacey,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service polite, informative, and efficient. It's our goal to make every experience quick and easy for our customers, and your feedback assures us that we're on the right track. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Brindley Kia West Bromwich Team
  • Rating 5.0
    Nice guy really helped
    Response from Brindley Kia West Bromwich
    Hello John,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with our team at Brindley Kia West Bromwich. It's wonderful to know that our staff was able to assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brindley Kia West Bromwich Team
  • Rating 5.0
    Very good
    Response from Brindley Kia West Bromwich
    Dear Radoslaw K.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you had a very good experience with us at Brindley Kia West Bromwich. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brindley Kia West Bromwich Team
  • Rating 5.0
    Friendly chatty nice man
    Response from Brindley Kia West Bromwich
    Hello John F.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our team at Brindley Kia West Bromwich. It's great to know that you found our staff friendly and chatty. We strive to provide excellent service to all our customers, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Brindley Kia West Bromwich Team
  • Rating 5.0
    Overall very informative and no questions unanswered.
    Response from Brindley Kia West Bromwich
    Dear Tina,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found your experience with us to be informative and that all your questions were answered. At Brindley Kia West Bromwich, we strive to provide the best service possible, and your feedback is a testament to our team's dedication. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Brindley Kia West Bromwich Team
  • Rating 5.0
    Outstanding customer service nice clean place and friendly staff would recommend to everyone.
    Response from Brindley Kia West Bromwich
    Hello Christopher A.,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an outstanding experience with us at Brindley Kia West Bromwich. Our team takes great pride in providing excellent customer service, and it's fantastic to know that you found our showroom clean and our staff friendly. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future!

    Best regards,
    The Brindley Kia West Bromwich Team
  • Rating 5.0
    Really good service - Friendly
    Response from Brindley Kia West Bromwich
    Hello Tyrell,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our team at Brindley Kia West Bromwich. Providing friendly and excellent service is our top priority, and it's wonderful to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brindley Kia West Bromwich Team
  • Rating 5.0
    All good 10 out of 10
    Response from Brindley Kia West Bromwich
    Hello Mark,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a great experience with us at Brindley Kia West Bromwich. Your perfect score of 10 out of 10 truly means a lot to our team, and it motivates us to continue providing excellent service. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brindley Kia West Bromwich Team
  • Rating 5.0
    Explain everything i needed to know very helpful and polite
    Response from Brindley Kia West Bromwich
    Dear Suzanne M.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team helpful and polite, and that we were able to provide you with all the information you needed. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Brindley Kia West Bromwich.

    Best regards,
    The Motability Scheme Team at Brindley Kia West Bromwich
  • Rating 5.0
    Very helpfully had a problem sorted it out straight away
    Response from Brindley Kia West Bromwich
    Hello Angela,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that our team was able to assist you promptly and effectively. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Brindley Kia West Bromwich.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    The lady who helped us through the service was amazing she was wonderful Nicholas c
    Response from Brindley Kia West Bromwich
    Hello Nicholas,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had an amazing experience with our service. Our team is dedicated to providing exceptional assistance, and it's wonderful to know that the lady who helped you made such a positive impression. Your feedback is greatly appreciated and will be shared with the team. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Brindley Kia West Bromwich
  • Rating 5.0
    Great people know what there doing friendly help you every way possible very respected thank you can't wait get new car soon as possible for more comfort all from kia thank you
    Response from Brindley Kia West Bromwich
    Hello Anthony D.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Brindley Kia West Bromwich. Our team takes great pride in providing friendly and knowledgeable service, and it's fantastic to know that we were able to assist you in every way possible. Your kind words and perfect rating mean a lot to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Brindley Kia West Bromwich Team
  • Rating 5.0
    Great service
    Response from Brindley Kia West Bromwich
    Hello Mandy,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you received great service during your visit to Brindley Kia West Bromwich. Our team is dedicated to providing the best experience possible, and your feedback is incredibly valuable to us. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brindley Kia West Bromwich Team
  • Rating 5.0
    Really good service, pick up and drop off,job Done.
    Response from Brindley Kia West Bromwich
    Dear Sharon D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were pleased with our service, especially the pick-up and drop-off experience. Your satisfaction is our top priority, and it's great to know that we were able to meet your expectations.

    We truly appreciate your kind words and your 5-star rating. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Brindley Kia West Bromwich
  • Rating 5.0
    The service was outstanding
    Response from Brindley Kia West Bromwich
    Hello Rosina,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service outstanding. At Brindley Kia West Bromwich, we strive to provide the best experience possible for all our customers, and your feedback is truly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brindley Kia West Bromwich Team
  • Rating 5.0
    Kieran was extremely friendly and efficiently processed my details in next to no time! I am now eagerly awaiting my Kia Picanto!
    Response from Brindley Kia West Bromwich
    Hello Iain,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Kieran was able to assist you efficiently and make your experience with us a positive one. It's great to know that you're eagerly awaiting your new Kia Picanto. If you have any questions or need further assistance as you await your vehicle, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Brindley Kia West Bromwich Team
  • Rating 5.0
    Really good. Very helpful and informative.
    Response from Brindley Kia West Bromwich
    Hello Eisa P.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and informative. At Brindley Kia West Bromwich, we strive to provide the best experience for our customers, and your feedback is a great testament to our team's efforts. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Brindley Kia West Bromwich Team
  • Rating 5.0
    My experience has been fantastic I couldn't have asked for more. Tim was so helpful and professional he truly made the process less stressful.
    I was very nervous going into this but he put my mind at rest.
    He was very informative and I can't thank him enough.
    Response from Brindley Kia West Bromwich
    Dear Tracy B.,

    Thank you so much for taking the time to share your wonderful experience with us at Brindley Kia West Bromwich. We are thrilled to hear that your experience was fantastic and that Tim was able to make the process less stressful for you. It's great to know that his professionalism and helpfulness put your mind at ease and provided you with the information you needed.

    Your kind words and perfect rating mean a lot to us, and we are grateful for your feedback. We strive to provide the best service possible, and it’s rewarding to know that we succeeded in making your experience a positive one.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,

    The Brindley Kia West Bromwich Team

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