Motability Scheme at Bristol Street Motors Ford West Bromwich

4.8
Rating 4.8
(52 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00
award trophy

Welcome to Bristol Street Motors Ford West Bromwich

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Ford West Bromwich can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Ford West Bromwich on 03445586333 to make an appointment with our Motability specialist.

Motability Quarter 2 2022 Dealer Award Winner

Contact information

Address
New Swan Lane
West Bromwich B70 0NS
GB
Phone Number
Call Bristol Street Motors Ford West Bromwich on 0344 558 6333
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Shaun Finnegan
  • Ian Jakeways
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Melanie Smith
  • Lella Harding
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Ford West Bromwich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Ford West Bromwich

  • Rating 5.0
    I could not have got any better service from mot ability lella if I had been the queen
    Response from Bristol Street Motors Ford West Bromwich
    Hi Christine, thank you for taking the time to leave us such brilliant feedback about your handover experience! It is great to hear this high praise for our staff at Ford West Bromwich. We hope to see you again soon. Kind regards, Kerry
  • Rating 5.0
    Ex great customer service lella was very help full and friendly
    Response from Bristol Street Motors Ford West Bromwich
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Dawn
  • Rating 5.0
    Always take time to make sure that everything is explained and all options given for me to make the best choice for my needs. A pleasurable experience. Thank you
    Response from Bristol Street Motors Ford West Bromwich
    Hello David and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    Great to deal with , excellent customer service
    Response from Bristol Street Motors Ford West Bromwich
    Hello Ann, thank you for taking the time to leave us a great review about your MOT. Kind regards, Trish.
  • Rating 5.0
    More than pleased with great professional, sensitive service from Lella.She was extremely sensitive with my husband's needs and dealt with him brilliantly.
    Response from Bristol Street Motors Ford West Bromwich
    Good morning Dhanna. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share yours and your Husband's experience with Lella and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Dean.
  • Rating 5.0
    Brilliant
    Response from Bristol Street Motors Ford West Bromwich
    Hi Raymond, it is great to know that your service experience was brilliant and that you would rate us 5 stars! Kind regards, Kerry
  • Rating 5.0
    Lella harding is a credit to your firm. She was in contact at every junction of my cars journey. Such a wonderful caring lady
    Response from Bristol Street Motors Ford West Bromwich
    Hi Lorraine, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Lella receives the recognition she deserves. Many thanks Keith
  • Rating 5.0
    Annette Simms
    Response from Bristol Street Motors Ford West Bromwich
    Thanks for taking the time to mark us as 5 stars!
  • Rating 5.0
    Good customer service and always kept up today with how the process is going along
    Response from Bristol Street Motors Ford West Bromwich
    Good afternoon Kathleen, thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Chloe
  • Rating 1.0
    Friendly , informative experience
    Response from Bristol Street Motors Ford West Bromwich
    Hello Marion, hank you for taking the time to leave us a review about your service. Kind regards, Trish.
  • Rating 5.0
    Good customer service. Was collected on time and returned to us without any issues and they carried out the work that needed to be done.
    Response from Bristol Street Motors Ford West Bromwich
    Hello Jacqueline Marjorie, thank you for taking the time to leave us a great 5 star review about your service. Kind regards, Trish.
  • Rating 5.0
    Great service kept informed throughout the process from start to finish lella harding was amazing couldn't of asked for anyone better to have dealt with me.
    Customer- Colin Herbert
    Response from Bristol Street Motors Ford West Bromwich
    Hi Colin, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Lella, we hope to see you again soon! Kind regards, Trish.
  • Rating 5.0
    Fantastic customer service and support.
    Staff are brilliant 🤩
    Response from Bristol Street Motors Ford West Bromwich
    Hi Samantha, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Keith
  • Rating 5.0
    Great service thank you 👍
    Response from Bristol Street Motors Ford West Bromwich
    Hello Julie and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    Lella has been amazing throughout the whole process. Can't thank her enough
    Response from Bristol Street Motors Ford West Bromwich
    Hi Emma, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your Handover experience with Lella, we hope to see you again soon! Kind regards, Stuart.
  • Rating 5.0
    Exxcellant service as usual. Peace of mind always at the forefront
    Response from Bristol Street Motors Ford West Bromwich
    Hi Norman, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Keith
  • Rating 5.0
    Leela nows her job she was very helpfull and really friendly she made sure the car fitted my disability
    Response from Bristol Street Motors Ford West Bromwich
    Hi Karen, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your application experience with Leela, we hope to see you again soon! Kind regards, Stuart.
  • Rating 5.0
    Lella was amazing and provided me with regular updates on my car order.
    Response from Bristol Street Motors Ford West Bromwich
    Hi David, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Lella, we hope to see you again soon! Kind regards, Stuart.
  • Rating 5.0
    All went smoothly. Excellent customer service.Shown all controls and answered all my questions. Fantastic handover .
    Response from Bristol Street Motors Ford West Bromwich
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Stuart.
  • Rating 5.0
    Brilliant
    Response from Bristol Street Motors Ford West Bromwich
    Thank you for your high star rating.
Displaying reviews 1 - 3 out of the 20 most recent
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