Motability Scheme at Bristol Street Motors Ford West Bromwich

4.8
Rating 4.8
(391 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Bristol Street Motors Ford West Bromwich

Motability Scheme at Bristol Street Motors Ford West Bromwich{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Ford West Bromwich can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Ford West Bromwich on 03445586333 to make an appointment with our Motability specialist.

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Contact information

Address
New Swan Lane
0
West Bromwich B70 0NS
GB
Get directions
Phone Number
Call Bristol Street Motors Ford West Bromwich on 0344 558 6333
0344 558 6333
0344 558 6333
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Ian Jakeways
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Melanie Smith
  • Lella Harding
  • Steven Cooper
  • Hammaad Hafezjee
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Ford West Bromwich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Ford West Bromwich

  • Rating 5.0
    Absolutely fantastic as always, lella is extremely, patient, kind and explains everything so well. My car was sorted very quickly. Definitely recommend Ford Bristol st
    Response from Bristol Street Motors Ford West Bromwich
    Thank you so much for your kind words! We are so happy to hear that Lella was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

  • Rating 5.0
    Helpful good service
    Response from Bristol Street Motors Ford West Bromwich
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 1.0
    Very poor
    Response from Bristol Street Motors Ford West Bromwich
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT1NA3003 Kind regards, Matthew.
  • Rating 5.0
    Lella is a lovely women makes you very comfortable when your there and has helped me pick the right car couldn’t be more happier
    Response from Bristol Street Motors Ford West Bromwich
    Hi Stephanie. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Lella and the team. We hope to see you again soon. Happy motoring, Kerry
  • Rating 5.0
    Very friendly and polite told me all I needed to know and more highly recommend
    Response from Bristol Street Motors Ford West Bromwich
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Brillant service and very informative
    Response from Bristol Street Motors Ford West Bromwich
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Very helpful and friendly through the whole process
    Response from Bristol Street Motors Ford West Bromwich
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Very happy with handover
    Response from Bristol Street Motors Ford West Bromwich
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 1.0
    Non caring rood unresponsive
    Never complete a simple job in one visit
    Response from Bristol Street Motors Ford West Bromwich
    Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com Please quote ref YTRH0303 Kind regards Dawn
  • Rating 5.0
    Very good servis
    Response from Bristol Street Motors Ford West Bromwich
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Experienced staff, no pressure. Lella and Ian have been really great. Keep us informed every step, showed us all the features and made sure the car was suitable for ours needs
    Response from Bristol Street Motors Ford West Bromwich
    Thank you so much for your kind words! We are so happy to hear that Lella and Ian was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
  • Rating 5.0
    It was very good
    Response from Bristol Street Motors Ford West Bromwich
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Super friendly helpful & a speedy service informing me straight away as soon as the service was done .And a Complimentary A* car was. Highly recommend.
    Response from Bristol Street Motors Ford West Bromwich
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Lella at BST motors West Bromwich was, as always a joy to deal with. Informative and knowledgeable on everything we asked about. Thank you
    Response from Bristol Street Motors Ford West Bromwich
    Good afternoon Pauline. Thank you so much for your kind words! We are so happy to hear that Lella was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    It was really good you look after me good very happy
    Response from Bristol Street Motors Ford West Bromwich
    Good afternoon Michael. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Excellent service 👏
    Response from Bristol Street Motors Ford West Bromwich
    Good afternoon Carol. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Fantastic handover kept up to date from start to finish. Definitely recommend Bristol Street Motors to anyone looking for a mobility vehicle. Lella was brilliant kept us updated via text messages.
    Response from Bristol Street Motors Ford West Bromwich
    Hi Karandeep. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Excellent from the start of the application to picking up the car. Always kept in touch with updates of the car.
    Response from Bristol Street Motors Ford West Bromwich
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Absolutely perfect from start to finnish.
    Lella was lovely also the gentleman of the mobility team.
    So glad i picked ford
    Response from Bristol Street Motors Ford West Bromwich
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    The staff who dealt with us was very polite and courteous every step of the way.. they explained everything which made the whole experience a pleasant one.
    Response from Bristol Street Motors Ford West Bromwich
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

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