Motability Scheme at Vertu Ford West Bromwich

4.8
Rating 4.8
(421 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford West Bromwich

Motability Scheme at Vertu Ford West Bromwich{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford West Bromwich can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford West Bromwich on 03445586333 to make an appointment with our Motability specialist.

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Contact information

Address
New Swan Lane
0
West Bromwich B70 0NS
GB
Get directions
Phone Number
Call Vertu Ford West Bromwich on 0344 558 6333
0344 558 6333
0344 558 6333
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Ian Jakeways
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Melanie Smith
  • Lella Harding
  • Steven Cooper
  • Hammaad Hafezjee
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford West Bromwich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford West Bromwich

  • Rating 5.0
    Very good service
    Response from Vertu Ford West Bromwich
    Hello Peter,

    Thank you for your wonderful review! We’re thrilled you had a great experience with our service at Vertu Ford West Bromwich. Your feedback is appreciated. If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

    Best regards,
    Kerry
  • Rating 5.0
    Lella was extremely helpful & explained everything to me. 1st time having a mobility car, very happy & would highly recommend her & the West Bromwich dealership.
    Response from Vertu Ford West Bromwich
    Dear Sally,

    Thank you for your feedback! We're delighted that Lella helped you and that your first experience with a Motability car was positive. Your recommendation is appreciated, and we're glad you liked our West Bromwich dealership service. If you have any questions or need assistance, please reach out. We look forward to serving you again.

    Best regards,
    Kerry
  • Rating 5.0
    So helpful and quick
    Response from Vertu Ford West Bromwich
    Dear Audrey J.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and quick. At Vertu Ford West Bromwich, we strive to provide the best possible experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Very easy process. I do like the self check in and check out. Saves a lot of time
    Response from Vertu Ford West Bromwich
    Hello Julie,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found the self check-in and check-out process easy and time-saving. Our team is dedicated to providing a seamless experience for our customers, and your feedback is greatly appreciated. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future!

    Best regards,
    Liza
  • Rating 5.0
    Excellent disposition good communication and understanding
    Thank you so much
    Response from Vertu Ford West Bromwich
    Dear Izabella

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had such a positive experience at Vertu Ford West Bromwich. Your kind words about our communication and understanding mean a lot to us. We are committed to providing excellent service to all our customers, and it’s wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Keith
  • Rating 5.0
    Great lady new what she was on about
    Response from Vertu Ford West Bromwich
    Hello William

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our team at Vertu Ford West Bromwich. It's great to know that our staff's expertise made a difference during your visit. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Keith
  • Rating 5.0
    I had a amazing experience at ford a lady named Lella was so helpful & made ordering our new car so easy.
    Response from Vertu Ford West Bromwich
    Hello Kathleen,

    Thank you so much for taking the time to share your wonderful experience with us at Vertu Ford West Bromwich. We are thrilled to hear that Lella was able to assist you so effectively and make the process of ordering your new car easy and enjoyable. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    Dean
  • Rating 5.0
    Quick service very helpful
    Response from Vertu Ford West Bromwich
    Hello Michael

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service quick and very helpful. Providing excellent service is our top priority, and it's always rewarding to know when we've met our customers' expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford West Bromwich.

    Best regards,
    Keith
  • Rating 5.0
    Excellent everything done done as they said it would be & on time
    Response from Vertu Ford West Bromwich
    Dear Christopher J.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that your experience with us at Vertu Ford West Bromwich met your expectations and that everything was completed as promised and on time. Your satisfaction is our top priority, and your feedback is greatly appreciated. We look forward to serving you again in the future.

    Kind regards,
    Matthew
  • Rating 5.0
    The only reason I returned to Ford was due to Lella harding. An amazing asset to your company
    Response from Vertu Ford West Bromwich
    Hello Lainey,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Lella Harding made such a positive impact on your experience with us. She truly is an amazing asset to our team, and we're delighted to know that her efforts have brought you back to Ford.

    Your feedback is incredibly valuable to us, and we look forward to continuing to provide you with exceptional service in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Kind regards,
    Matthew
  • Rating 5.0
    Very helpful and informative
    Response from Vertu Ford West Bromwich
    Hello Tracy,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team at Vertu Ford West Bromwich to be helpful and informative. Providing excellent service is our top priority, and it's always rewarding to know that we've met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Keith
  • Rating 5.0
    Very nice man very helpful and explained everything
    Response from Vertu Ford West Bromwich
    Hello Denise M.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our team at Vertu Ford West Bromwich. It's great to know that you found our staff helpful and that everything was explained clearly. Your feedback is incredibly valuable to us, and we look forward to assisting you again in the future.

    Best regards,
    Liza
  • Rating 5.0
    All good
    Response from Vertu Ford West Bromwich
    Hello Ian,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that your experience with the Motability Scheme at Vertu Ford West Bromwich was a positive one. Your feedback is greatly appreciated and encourages us to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Liza
  • Rating 5.0
    VERY good
    Response from Vertu Ford West Bromwich
    Hello Paul

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good experience with us at Vertu Ford West Bromwich. Your feedback is incredibly valuable to us, and it’s wonderful to know that our efforts to provide excellent service in the mobility equipment sector are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Vertu Ford West Bromwich Team
  • Rating 5.0
    As usual Lella was charming, helpful and the ultimate professional. One of the reasons we always come back to West Bromwich Ford
    Response from Vertu Ford West Bromwich
    Dear Pauline M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Lella has consistently provided you with charming, helpful, and professional service. It's always our goal to ensure our customers have a positive experience, and knowing that Lella contributes to your decision to return to West Bromwich Ford is truly rewarding.

    Your kind words and perfect rating mean a lot to us, and we look forward to continuing to serve you with the same level of excellence in the future. If there's anything more we can do for you, please don't hesitate to let us know.

    Kind regards,
    Matthew
  • Rating 5.0
    Absolutely brilliant Kept informed through the whole process all staff where lovely and informative and made the whole process easy and stress free
    Response from Vertu Ford West Bromwich
    Hello Colin H.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a brilliant experience with us at Vertu Ford West Bromwich. Our team is dedicated to keeping our customers informed and making the process as easy and stress-free as possible, so it's fantastic to know that we achieved this for you. Your kind words about our staff are greatly appreciated and will be shared with the entire team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Vertu Ford West Bromwich Team
    Danielle
  • Rating 5.0
    Absolutely spot on. Couldn't have asked for an easier car buying experience. lan was always on hand to give lots of information and to answer any of our questions. A very happy friendly guy Very professional and helpful
    Other staff we met were also very polite and friendly
    I would certainly recommend.
    THANK YOU!
    Response from Vertu Ford West Bromwich
    Hello Luke
    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive car buying experience at Vertu Ford West Bromwich. It's fantastic to know that Ian and the rest of our team were able to provide you with all the information you needed and made you feel welcome and supported throughout the process.

    Your kind words about our staff's professionalism and friendliness mean a lot to us, and we're delighted to have met your expectations. We truly appreciate your recommendation and are grateful for your support.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The Vertu Ford West Bromwich Team
  • Rating 5.0
    They have kept me informed and we're super organised. They went above what they had to to get the only car that would work for me.
    Response from Vertu Ford West Bromwich
    Hello Emma
    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you felt informed and appreciated our organization throughout your experience with us. Our team always strives to go above and beyond to meet our customers' needs, and it's fantastic to know that we were able to find the perfect car for you. Your feedback means a lot to us and motivates us to continue providing exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Vertu Ford West Bromwich
  • Rating 5.0
    Very friendly and professional
    Knows his job
    Response from Vertu Ford West Bromwich
    Hello Luke

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our team friendly and professional. It's wonderful to know that our expertise met your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford West Bromwich.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Great staff & had an nice easy experience
    Response from Vertu Ford West Bromwich
    Hello Amanda,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a nice and easy experience with our team at Vertu Ford West Bromwich. Our staff strives to provide the best service possible, and it's always rewarding to know when we've succeeded. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Vertu Ford West Bromwich

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