Motability Scheme at Brindley Kia West Bromwich

4.8
Rating 4.8
(372 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:30Closed Today
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Welcome to Brindley Kia West Bromwich

Welcome to Brindley Kia West Bromwich. As a family-owned business established in 1931, The Brindley Group is a leading Motability Scheme provider with representing 9 car brands with showrooms across Wolverhampton, West Bromwich and Cannock.

Brindley Kia West Bromwich can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Brindley Kia West Bromwich on 01215225899 to make an appointment with our Motability specialist.

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Contact information

Address
85 New Road
Great Bridge
Tipton DY4 7BX
GB
Get directions
Phone Number
Call Brindley Kia West Bromwich on 0121 522 5899
0121 522 5899
0121 522 5899
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:30Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:30
SundayClosed

Motability Scheme specialists:

  • Natalie Stevenson
  • David Cox
  • Tim Elwell
  • Derren Wickett
  • Keiran Allen
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Adrian Horobin
  • Carlie Churchill
  • Melania Iordanidou
  • Alex Chapman
We recommend calling and booking an appointment before visiting.
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Accessibility features at Brindley Kia West Bromwich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Brindley Kia West Bromwich

  • Rating 5.0
    Very helpful and very patient with us which helped a lot with my wife’s anxiety and very accommodating with the fact we had our daughter with us
  • Rating 5.0
    Kiran at the dealership was helpful respectful and professional. I couldn't have asked for better thank you
    Response from Brindley Kia West Bromwich
    Dear Treena,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Kiran provided you with such a helpful, respectful, and professional experience at Brindley Kia West Bromwich. Your kind words and perfect rating mean a lot to us and will certainly be shared with Kiran and the rest of our team.

    We are committed to delivering exceptional service to all our customers, and it is always rewarding to know when we have succeeded. If there is anything else we can assist you with, please do not hesitate to reach out.

    Thank you once again for your support.

    Best regards,

    Brindley Kia West Bromwich Team
  • Rating 5.0
    fantastic staff and very easy change over of cars
    Response from Brindley Kia West Bromwich
    Dear Samantha O.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff fantastic and that the changeover of cars was easy for you. At Brindley Kia West Bromwich, we strive to provide the best service possible, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Brindley Kia West Bromwich Team
  • Rating 5.0
    It was easy and very professional very polite and friendly service as ive always found with Kia.
    Response from Brindley Kia West Bromwich
    Dear Kerry K.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service easy, professional, polite, and friendly. At Brindley Kia West Bromwich, we strive to provide the best experience for our customers, and your feedback is truly appreciated. It’s always a pleasure to serve you, and we look forward to welcoming you back in the future.

    Best regards,
    The Motability Scheme Team at Brindley Kia West Bromwich
  • Rating 5.0
    Excellent service Derren the mobility agent excellent
    Response from Brindley Kia West Bromwich
    Dear Stephen B.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received excellent service from Derren, our mobility agent. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Brindley Kia West Bromwich.

    Best regards,

    The Motability Scheme Team at Brindley Kia West Bromwich
  • Rating 5.0
    From the start tim helped me out answering any questions I had and talked me through the whole process would highly recommend very professional and friendly staff
    Response from Brindley Kia West Bromwich
    Dear Micheal D.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Tim was able to assist you effectively and that you found our staff to be both professional and friendly. Your recommendation means a lot to us, and we are delighted that you had a positive experience with the Motability Scheme at Brindley Kia West Bromwich.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Brindley Kia West Bromwich Team
  • Rating 5.0
    Fantastic Kieran was very helpful and made our experience fantastic
    Response from Brindley Kia West Bromwich
    Hello Megan,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Kieran was able to make your experience with us fantastic. Providing exceptional service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Brindley Kia West Bromwich.

    Best regards,
    The Motability Scheme Team at Brindley Kia West Bromwich
  • Rating 5.0
    Excellent from start to finish keiran at brindley great bridge was veru knowledgeable and we found it very easy x
    Response from Brindley Kia West Bromwich
    Dear Michelle,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our service excellent from start to finish. Keiran and the entire team at Brindley Kia West Bromwich are dedicated to providing knowledgeable and seamless service, and it's wonderful to know that we met your expectations.

    Your feedback is greatly appreciated and motivates us to continue delivering the best possible experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Brindley Kia.

    Best regards,

    Brindley Kia West Bromwich Team
  • Rating 5.0
    I was very satisfied with the service and the the staff was very pleasant i would recommend kia
    Response from Brindley Kia West Bromwich
    Dear Diane H.,

    Thank you so much for taking the time to share your positive experience with us at Brindley Kia West Bromwich. We are thrilled to hear that you were very satisfied with our service and found our staff to be pleasant. Your recommendation means a lot to us, and we are delighted to have earned your trust and a 5-star rating.

    If there is anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    The Brindley Kia West Bromwich Team
  • Rating 5.0
    Kiran explained everything to us and what was going to happen
    Response from Brindley Kia West Bromwich
    Hello Jack,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Kiran was able to explain everything clearly and guide you through the process. Providing excellent customer service is our top priority, and it's great to know that we met your expectations.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Brindley Kia West Bromwich Team
  • Rating 5.0
    Easy to book service. Car was collected and dropped back same day. Excellent customer service by Kia.
    Response from Brindley Kia West Bromwich
    Hello Gaurav,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found the service booking process easy and that our team was able to collect and return your car on the same day. Providing excellent customer service is a top priority for us, and it's fantastic to know that we met your expectations.

    Your feedback is greatly appreciated and motivates us to continue delivering the best possible experience for all our customers. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Brindley Kia West Bromwich Team
  • Rating 5.0
    Very informative and patient.
    Response from Brindley Kia West Bromwich
    Dear Emily,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service informative and that our team was able to assist you with patience. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Brindley Kia West Bromwich.

    Best regards,
    The Motability Scheme Team at Brindley Kia West Bromwich
  • Rating 5.0
    Really quick and helpful, made to feel very welcome by Tim
    Response from Brindley Kia West Bromwich
    Hello Tayte-louise B.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service quick and helpful, and that Tim made you feel welcome. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Brindley Kia West Bromwich.

    Best regards,
    The Motability Scheme Team at Brindley Kia West Bromwich
  • Rating 5.0
    Welcoming sales, Very knowledgeable.
    Response from Brindley Kia West Bromwich
    Hello Lee M.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our sales team welcoming and knowledgeable. Providing excellent service and expertise is something we strive for every day at Brindley Kia West Bromwich, and it's wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brindley Kia West Bromwich Team
  • Rating 5.0
    Job done as specified
    Response from Brindley Kia West Bromwich
    Hello Anthony,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you were satisfied with the job we did. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.

    If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Brindley Kia West Bromwich Team
  • Rating 5.0
    It's was perfect
    Response from Brindley Kia West Bromwich
    Hello Asma B.,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that your experience was satisfactory, but we also understand that there is always room for improvement. Your insights are invaluable in helping us enhance our services. If you have any specific suggestions or areas where you think we could do better, please feel free to let us know. We are committed to providing the best possible service and appreciate your input.

    Best regards,
    The Motability Scheme Team at Brindley Kia West Bromwich
  • Rating 5.0
    Excellent service
    Response from Brindley Kia West Bromwich
    Hello Christine D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Brindley Kia West Bromwich. Our team is dedicated to providing the best experience possible, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Brindley Kia West Bromwich
  • Rating 5.0
    My experience here was fantastic. Derren and his team where Great to us help us out Great, answered any questions we had and also encouraged us to call if we needed any extra help.
    Response from Brindley Kia West Bromwich
    Dear Christopher A.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a fantastic visit and that Derren and his team were able to assist you effectively. Providing excellent service and support is our top priority, and it's wonderful to know that we met your expectations.

    Your kind words and perfect rating are greatly appreciated, and they motivate us to continue delivering the best possible service to all our customers. If you have any further questions or need additional assistance, please don't hesitate to reach out.

    Thank you once again for your feedback. We look forward to serving you in the future.

    Best regards,

    The Motability Scheme Team at Brindley Kia West Bromwich
  • Rating 1.0
    Kept waiting for hours. In the end asked for keys back. And went back for second time a week later.
    Response from Brindley Kia West Bromwich
    Dear Roseann,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at Brindley Kia West Bromwich. We strive to provide efficient and timely service to all our customers, and it is clear we fell short in your case.

    Please know that your feedback is invaluable to us, and we are committed to addressing the issues you faced to prevent them from happening in the future. If you would like to discuss your experience further, please feel free to reach out to us directly. We would appreciate the opportunity to make things right.

    Thank you again for bringing this to our attention.

    Kind regards,

    [Your Name]
    Brindley Kia West Bromwich Team
  • Rating 5.0
    Brilliant and helpful. Answered all questions
    Response from Brindley Kia West Bromwich
    Hello Shashi M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service brilliant and helpful. It's great to know that all your questions were answered to your satisfaction. Your feedback is incredibly valuable to us and motivates our team to continue providing the best service possible. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Brindley Kia West Bromwich

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