Motability Scheme at Gates Omoda Woodford

Motability Scheme at Gates Omoda Woodford

4.8
Rating 4.8
(24 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
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Welcome to Gates Omoda Woodford

Established in 1920, Gates are a family-owned and operated OMODA | JAECOO dealership based in Woodford Green.

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Our friendly team of Motability Scheme Specialists have a wealth of experience regarding the Motability Scheme. Whether it is your first car or you are looking to renew, we will be on hand every step of the way to ensure that your application is seamless and worry-free. We have a huge range of Ford vehicles available on the Motability Scheme and we'd welcome the opportunity to discuss your individual requirements and help you find the vehicle that's right for you.

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Contact information

Address
357 Chigwell Road
Woodford Green IG8 8PE
GB
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Phone Number
Call Gates Omoda Woodford on 020 8498 0835
020 8498 0835
020 8498 0835
Website

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Email

woodfordomja_motability@gatesfordgroupsales.net

Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Tyler Wink
  • Tamzin Ahmet
  • Aaron Nye
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 18:30
Friday07:30 - 18:30
Saturday08:00 - 13:30
SundayClosed

Motability service specialists:

  • Sean Brown
  • Danielle Hickman
We recommend calling and booking an appointment before visiting.
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Accessibility features at Gates Omoda Woodford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Gates Omoda Woodford

  • Rating 5.0
    Absolutely superb
  • Rating 5.0
    My time at omoda in Woodford was great. Aaron is very good at what he does and made me feel fully comfortable.
  • Rating 2.0
    Poor customer service. Was asked to be at the garage for collection at 8am and was waiting around for almost 3 hours before I received the keys with them blaming the admin team for the delay . Also I found it difficult to get any information or updates about the collection of the vehicle having to call them regularly and not getting any call back
    Response from Gates Omoda Woodford
    Dear Mark,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at Gates Omoda Woodford and the inconvenience it caused. We strive to provide excellent customer service, and it’s clear we fell short in your case.

    The delay you experienced and the lack of communication are not reflective of the standards we aim to uphold. I understand how frustrating it must have been to wait for so long without receiving timely updates. Please be assured that we are looking into this matter to ensure it does not happen again in the future.

    Your feedback is invaluable to us as we work to improve our services. If you have any further concerns or if there is anything else we can do to assist you, please do not hesitate to reach out.

    Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

    Kind regards,

    Hope Perry
    Gates Omoda Woodford Team
  • Rating 5.0
    Great customer service really friendly polite
    Response from Gates Omoda Woodford
    Hello Valentina,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our customer service team. Providing friendly and polite service is something we strive for every day, and it's fantastic to know that we met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gates Omoda Woodford.

    Best regards,
    The Gates Omoda Woodford Team
  • Rating 5.0
    Tamzin was great and the guy sorry I forgot his name
    Thanks
    Raquel ryan
    Response from Gates Omoda Woodford
    Hello Raquel,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Tamzin and our team provided you with a great experience at Gates Omoda Woodford. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.

    If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to welcoming you back in the future.

    Best regards,

    Hope
    Gates Omoda Woodford Team
  • Rating 5.0
    Fantastic service and the staff were absolutely amazing
    Response from Gates Omoda Woodford
    Hello Maxine,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience with us at Gates Omoda Woodford. Our team takes great pride in providing excellent service, and your kind words mean a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Gates Omoda Woodford Team
  • Rating 5.0
    Excellent customer service
    Response from Gates Omoda Woodford
    Hello Peter C.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at Gates Omoda Woodford. Our team is dedicated to providing the best service possible, and your feedback truly means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gates Omoda Woodford Team
  • Rating 5.0
    Excellent the salesperson was absolutely brilliant.
    Response from Gates Omoda Woodford
    Dear Maria,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our salesperson. At Gates Omoda Woodford, we strive to provide exceptional service to all our customers, and it is gratifying to know that we met your expectations.

    Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Gates Omoda Woodford.

    Best regards,
    Gates Omoda Woodford
  • Rating 5.0
    Aaron was nothing short of perfect. Great communication, great service and the only upsetting aspect, is that me and my mother can’t relive the experience again! 5 stars across everything. You are in great hands at Gates Omoda Woodford
    Response from Gates Omoda Woodford
    Dear Yvonne H.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Aaron provided you and your mother with such a memorable experience. Your kind words about his communication and service truly mean a lot to us.

    We strive to offer the best possible service to all our customers, and it’s incredibly rewarding to know that we succeeded in making your visit special. We hope to welcome you back to Gates Omoda Woodford in the future, and while we can't relive the exact experience, we are committed to ensuring every visit is just as exceptional.

    Thank you once again for your 5-star review and for choosing us for your mobility needs.

    Warm regards,

    The Gates Omoda Woodford Team
  • Rating 5.0
    Aaron was very accommodating and informative throughout the entire experience. All the staff are very welcoming.
    Response from Gates Omoda Woodford
    Hello Sophia,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Aaron and the rest of our team made your experience at Gates Omoda Woodford a positive one. Our goal is to ensure every customer feels welcomed and well-informed, and it's fantastic to know we achieved that with you.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gates Omoda Woodford Team
  • Rating 5.0
    Very helpful and friendly staff
    Response from Gates Omoda Woodford
    Hello Vanessa,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our staff to be helpful and friendly. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Gates Omoda Woodford.

    Best regards,
    The Gates Omoda Woodford Team
  • Rating 5.0
    Fantastic service from start to finish
    Response from Gates Omoda Woodford
    Hello Paul,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic experience with our service from start to finish. Our team at Gates Omoda Woodford is dedicated to providing the best possible service, and it's incredibly rewarding to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gates Omoda Woodford Team
  • Rating 5.0
    Great service!
    Response from Gates Omoda Woodford
    Hello Cody,

    Thank you so much for leaving us a wonderful review! We are thrilled to hear that you had a great experience with our service at Gates Omoda Woodford. Your feedback is incredibly valuable to us and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gates Omoda Woodford Team
  • Rating 5.0
    Aaron was very knowledgeable friendly and helpful with us. Talked us through our options thanks Aaron
    Response from Gates Omoda Woodford
    Hello Paul B.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Aaron was able to provide you with knowledgeable and friendly assistance. It's great to know that he helped guide you through your options effectively. Your feedback is incredibly valuable to us, and we’re delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Gates Omoda Woodford Team
  • Rating 5.0
    Very helpful and friendly
    Response from Gates Omoda Woodford
    Hello Vanessa,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team helpful and friendly. Providing excellent service is our top priority, and it's always rewarding to know that we are meeting our customers' expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gates Omoda Woodford.

    Best regards,
    The Gates Omoda Woodford Team
  • Rating 5.0
    Aaron was very polite and friendly
    Response from Gates Omoda Woodford
    Dear Yasra M.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Aaron provided you with a polite and friendly experience at Gates Omoda Woodford. Your feedback is incredibly valuable to us, and it’s great to know that our team is meeting your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Gates Omoda Woodford Team
  • Rating 5.0
    Great polite service
    Response from Gates Omoda Woodford
    Hello Alexander N.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our team at Gates Omoda Woodford. Providing polite and exceptional service is something we strive for every day, and it’s fantastic to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gates Omoda Woodford Team
  • Rating 5.0
    Excellent from start to finish. Tamzin was very professional,knowledgeable and helped with all our issues. She certainly is an asset to your Company. Many thanks!
    Response from Gates Omoda Woodford
    Dear Dorothy W.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that your experience with Gates Omoda Woodford was excellent from start to finish. Tamzin is indeed a valued member of our team, and we are delighted to know that her professionalism and knowledge made a positive impact on your visit. Your kind words and perfect rating mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Many thanks once again for your support!

    Best regards,
    The Gates Omoda Woodford Team
  • Rating 5.0
    Great, helpful and quick
    Response from Gates Omoda Woodford
    Hello Gokay S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be great, helpful, and quick. Our team at Gates Omoda Woodford is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gates Omoda Woodford Team
  • Rating 5.0
    Fantastic customer service and Tamzin was very friendly. She gave you all the information that was needed and not pushy for a sale, which made my experience there even more enjoyable.
    Response from Gates Omoda Woodford
    Dear Julia C.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a fantastic experience at Gates Omoda Woodford. Tamzin will be delighted to know that her friendly and informative approach made your visit enjoyable. We strive to provide excellent customer service without any pressure, and it's rewarding to know we succeeded in your case.

    Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,
    The Gates Omoda Woodford Team

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