Motability Scheme at Gravells Kia Bridgend

4.9
Rating 4.9
(205 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Contact information

Address
David Street
Bridgend Industrial Estate
Bridgend CF31 3SA
GB
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Phone Number
Call Gravells Kia Bridgend on 01656 641000
01656 641000
01656 641000
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:00

Motability Scheme specialists:

  • Andy Bollen
  • Brian Denscombe
  • Dan Thomas
  • Gareth Postlethwaite
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Megan Williams
  • Claire Lavender
  • Luke Somerset
  • Chantelle Bryant
  • Ross Davies
We recommend calling and booking an appointment before visiting.
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Accessibility features at Gravells Kia Bridgend

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Gravells Kia Bridgend

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Gravells Kia Bridgend can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Gravells Kia Bridgend on 01656641000 to make an appointment with our Motability specialist.

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Reviews at Gravells Kia Bridgend

  • Rating 5.0
    Quick and efficient
  • Rating 5.0
    So helpful and patient Couldn’t recommend enough
    Response from Gravells Kia Bridgend
    Dear Helen,

    Thank you so much for your wonderful review! We are thrilled to hear that you found our team helpful and patient - we are delighted to have been able to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gravells Kia Bridgend.

    Best regards,
    The Team at Gravells Kia Bridgend
  • Rating 5.0
    Everything from booking to the actual service was so efficient.
    Response from Gravells Kia Bridgend
    Hello Gareth,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found everything from booking to the actual service efficient. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Team at Gravells Kia Bridgend
  • Rating 5.0
    I am Very happy with Kia
    Response from Gravells Kia Bridgend
    Hello June,

    Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you are very happy with your Kia service and that your experience with us at Gravells Kia Bridgend has been a positive one. Your satisfaction is our top priority, and your kind words mean a lot to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Bridgend Team
  • Rating 5.0
    The guy John was so friendly he made the whole process so quick and easy then was even kind enough to take me home so I didn’t have to get a taxi I highly recommend this dealership. Was so anxious about it all and they just made the whole experience easy and stress free
    Response from Gravells Kia Bridgend
    Hello Stacy,

    Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that John was able to make the process quick and easy for you, and that he went the extra mile to ensure your comfort by giving you a ride home. It's really important to us to be able to help alleviate any anxiety you had and make your experience stress-free.

    Your recommendation means a lot to us, and we're grateful for your kind words! If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Gravells Kia Bridgend!

    Best regards,
    The Gravells Kia Bridgend Team
  • Rating 5.0
    Brilliant service , friendly staff made us feel very comfortable and welcoming also very patient and polite while we were choosing our colour of car highly recommended
    Response from Gravells Kia Bridgend
    Hello John,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a brilliant experience with us at Gravells Kia Bridgend. Our team takes great pride in ensuring our customers feel comfortable and welcome, and it's fantastic to know that you appreciated the friendly and patient service while choosing your car - it's important you get the time to choose the right colour for you! Your recommendation means a lot to us, and we look forward to assisting you again in the future.

    Best regards,
    The Gravells Kia Bridgend Team
  • Rating 5.0
    Very good service.
    Response from Gravells Kia Bridgend
    Hello Susan,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with our service at Gravells Kia Bridgend. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Team at Gravells Kia Bridgend
  • Rating 5.0
    Lovely friendly service from start to finish everything went smoothly and our car was ready to pick up on the date we were told
    Response from Gravells Kia Bridgend
    Hello Keith!

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a lovely experience with our team at Gravells Kia Bridgend. It's fantastic to know that everything went smoothly and that your car was ready for you on the promised date. Providing friendly and efficient service is our top priority, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Bridgend Team
  • Rating 5.0
    Very good service
    Response from Gravells Kia Bridgend
    Hello Ellen,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you received a great service during your visit to Gravells Kia Bridgend. Your feedback is truly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Bridgend Team
  • Rating 5.0
    Excellent handover. Car fully explained
    Response from Gravells Kia Bridgend
    Hello Margaret,

    Thank you so much for taking the time to leave us such a 5 star review! We are thrilled to hear that you had a perfect handover experience and that everything about your new car was fully explained to your satisfaction. Our team at Gravells Kia Bridgend is dedicated to providing the best service possible, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Gravells Kia Bridgend Team
  • Rating 5.0
    Very good service offered and the car was ready when they said it would be thank you
    Response from Gravells Kia Bridgend
    Hello Keith,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you were pleased with your service visit and that your car was ready as promised. Our team at Gravells Kia Bridgend is dedicated to providing excellent service, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Gravells Kia Bridgend Team
  • Rating 5.0
    Really good very quick and good service
    Response from Gravells Kia Bridgend
    Hello Lynda,

    Thank you so much for taking the time to leave us such a great review! We're thrilled to hear that you had a positive service experience with our team at Gravells Kia Bridgend. Providing quick and efficient service is something we strive for, and it's great to know we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Bridgend Team
  • Rating 5.0
    Very efficient, straight forward and clear. Had plenty of time for questions and a test drive of the car chosen.
    Response from Gravells Kia Bridgend
    Hello Joel,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our service efficient, straightforward, and clear and that you enjoyed your experience test driving with us. If you have any further questions or need assistance in the meantime, please don't hesitate to reach out. We look forward to seeing you again at Gravells Kia Bridgend.

    Best regards,
    The Team at Gravells Kia Bridgend
  • Rating 5.0
    Daniel was helpful and knowledgeable. Friendly service.
    Response from Gravells Kia Bridgend
    Hello Tracy,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Daniel was able to provide you with helpful and knowledgeable service. It's great to know that you found our service friendly, as we strive to make every customer feel welcome and supported. Your feedback is greatly appreciated and will be shared with Daniel and the team. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Team at Gravells Kia Bridgend
  • Rating 5.0
    Brian gave us all the information we needed and organised the test drive for us. No pressure put on us at all in fact the whole experience was enjoyable
    Response from Gravells Kia Bridgend
    Hello Gareth,

    Thank you so much for taking the time to share your experience with us at Gravells Kia Bridgend. We're thrilled to hear that Brian provided you with all the information you needed and that you enjoyed a pressure-free and enjoyable experience. Our team is dedicated to ensuring our customers feel comfortable and well-informed, and it's wonderful to know we achieved that during your visit. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Gravells Kia Bridgend Team
  • Rating 5.0
    Andy is a pleasure to do business with
    Response from Gravells Kia Bridgend
    Dear Tania,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with Andy was a pleasure. Providing excellent service is our top priority, and it’s always rewarding to know when we’ve succeeded. Your feedback is greatly appreciated and will be shared with Andy and the rest of our team. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Team at Gravells Kia Bridgend
  • Rating 5.0
    Excellent
    Response from Gravells Kia Bridgend
    Hi Kimberley J.,

    Thank you so much for taking the time to leave us an excellent review! We are thrilled to hear that you had such a positive with us at Gravells Kia Bridgend. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Bridgend Team
  • Rating 5.0
    Really nice sales man
    Response from Gravells Kia Bridgend
    Hello Sharon,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our sales team at Gravells Kia Bridgend, it was a pleasure to assist you.

    If you have any further questions or need assistance with anything, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Bridgend Team
  • Rating 5.0
    Very satisfied customer
    Response from Gravells Kia Bridgend
    Hello Jayson,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you are very satisfied with your experience at Gravells Kia Bridgend. Our team is dedicated to providing the best service possible, and it's always rewarding to know that our efforts have made a positive impact.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Bridgend Team
  • Rating 5.0
    Dan explained everything about the new car we liked the difference between the car we got and the new car and he was pleasant and friendly while remaining professional
    The atmosphere was relaxed and we were very happy customers
    Response from Gravells Kia Bridgend
    Dear Keith B.,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Dan was able to provide you with a comprehensive and pleasant experience while explaining the features of your new car. It's great to know that you appreciated the relaxed atmosphere at our store and that you left as a happy customer! Thank you for choosing Gravells for your new car!

    Best regards,
    The Motability Scheme Team at Gravells Kia Bridgend

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