Motability Scheme at Gravells Kia Bridgend

4.9
Rating 4.9
(223 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Contact information

Address
David Street
Bridgend Industrial Estate
Bridgend CF31 3SA
GB
Get directions
Phone Number
Call Gravells Kia Bridgend on 01656 641000
01656 641000
01656 641000
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:00

Motability Scheme specialists:

  • Andy Bollen
  • Brian Denscombe
  • Dan Thomas
  • Paul Care
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Claire Lavender
  • Luke Somerset
  • Ross Davies
We recommend calling and booking an appointment before visiting.
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Accessibility features at Gravells Kia Bridgend

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Gravells Kia Bridgend

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Gravells Kia Bridgend can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Gravells Kia Bridgend on 01656641000 to make an appointment with our Motability specialist.

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Reviews at Gravells Kia Bridgend

  • Rating 5.0
    Hello Daniel was fantastic I would give him A+ really very helpful kind happy man.
    Response from Gravells Kia Bridgend
    Hello Jane,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Daniel provided you with such a positive experience. Your kind words and perfect rating mean a lot to us and will surely be shared with Daniel and the rest of our team. We strive to offer the best service possible, and it's rewarding to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again at Gravells Kia Bridgend!

    Best regards,
    The Team at Gravells Kia Bridgend
  • Rating 5.0
    John was absolutely amazing, a really friendly person, and helped in every way possible!
    Super kind and informative, couldn’t have been happier with it all, thank you.
    Response from Gravells Kia Bridgend
    Hello Cerys,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experience with John. It's fantastic to know that he was able to assist you in such a friendly and informative manner. Your satisfaction is our top priority, and your kind words mean a lot to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Team at Gravells Kia Bridgend
  • Rating 5.0
    Respectful and quick and I always pick kia when buying a car
    Response from Gravells Kia Bridgend
    Hello Matthew,

    Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you found our service team to be respectful and efficient. At Gravells Kia Bridgend, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Bridgend Team
  • Rating 5.0
    Friendly and efficient
    Response from Gravells Kia Bridgend
    Hello Susan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly and efficient - our service team will be pleased to hear your kind feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gravells Kia Bridgend.

    Best regards,
    The Team at Gravells Kia Bridgend
  • Rating 5.0
    Excellent service provided by the dealer and Daniel was extremely helpful throughout the process
    I would highly recommend using this dealer with a friendly and experienced staff working there, which made it so much more enjoyable
    Response from Gravells Kia Bridgend
    Dear Martin,

    Thank you so much for taking the time to share your experience with us at Gravells Kia Bridgend. We are thrilled to hear that you received excellent service and found Daniel to be extremely helpful throughout your process. It's wonderful to know that our friendly and experienced staff made your visit enjoyable!

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Gravells Kia Bridgend.

    Best regards,
    The Gravells Kia Bridgend Team
  • Rating 5.0
    Daniel Thomas was the gentleman that helped me at the dealership, he was fantastic, friendly, very clear in telling me the process. Overall he was awesome, thank you Daniel, thank you Motability.
    Response from Gravells Kia Bridgend
    Hello Ian,

    Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Daniel provided you with fantastic service and made the process clear and friendly. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing the Motability Scheme at Gravells Kia Bridgend.

    Best regards,
    The Gravells Kia Bridgend Team
  • Rating 5.0
    My experience was absolutely awesome.No problems what so ever.
    Response from Gravells Kia Bridgend
    Hello Amanda,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us at Gravells Kia Bridgend was 5 stars and problem-free. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Bridgend Team
  • Rating 5.0
    Absolutely fabulous team , so very helpful
    Response from Gravells Kia Bridgend
    Hello Beverly,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team to be absolutely fabulous and helpful. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gravells Kia Bridgend.

    Best regards,
    The Team at Gravells Kia Bridgend
  • Rating 5.0
    All staff were really polite and very helpful. The showroom was also really clean.
    Response from Gravells Kia Bridgend
    Hello Hayley,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service to be very polite. At Gravells Kia Bridgend, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future.

    Best regards,
    The Gravells Kia Bridgend Team
  • Rating 3.0
    Wasn't a very good start the person I made the appointment with was on a day's holiday and didn't tell me luckily another member of staff John sorted me out and was very helpful and apologetic. All sorted now 👍
    Response from Gravells Kia Bridgend
    Hello Stephen,

    Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconvenience you experienced with your initial appointment. It's important to us that our customers have a smooth and positive experience, and we regret that we fell short in this instance.

    We're glad to hear that John was able to assist you and resolve the situation. Your feedback is invaluable, and we will use it to improve our communication and service in the future.

    If there's anything else we can do for you, please don't hesitate to reach out. We appreciate your understanding and look forward to serving you more smoothly next time!

    Best regards,
    The Team at Gravells Kia Bridgend
  • Rating 5.0
    Friendly and quick
    Response from Gravells Kia Bridgend
    Hello Julianne,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found our service both friendly and speedy. Providing excellent customer service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gravells Kia Bridgend.

    Best regards,
    The Gravells Kia Bridgend Team
  • Rating 5.0
    Amazing couldn’t of been any better
    Response from Gravells Kia Bridgend
    Hello Robert,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with us at Gravells Kia Bridgend. Your feedback is incredibly valuable, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Bridgend Team
  • Rating 5.0
    Very professional made very welcome thank you Kia Bridgend
    Response from Gravells Kia Bridgend
    Hello Louise,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you felt welcomed and found our service professional. At Gravells Kia Bridgend, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Bridgend Team
  • Rating 5.0
    Always 5 star experience from the moment you step in the door
    Response from Gravells Kia Bridgend
    Dear Heather,

    Thank you so much for your wonderful review! We are thrilled to hear that you consistently have a 5-star experience with us at Gravells Kia Bridgend. Our team strives to provide exceptional service from the moment our customers walk through the door, and your feedback is a fantastic affirmation of our efforts.

    We truly appreciate your support and look forward to welcoming you back in the future. If there's anything more we can do for you, please don't hesitate to let us know.

    Warm regards,

    The Gravells Kia Bridgend Team
  • Rating 5.0
    Was very helpful, helpful in picking the right car to enable me keep mobile and work on my fitness and get health back
    Response from Gravells Kia Bridgend
    Hello Robert,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service helpful in selecting the right car to support your mobility and fitness goals. It’s great to know that we could assist you in finding a vehicle that meets your needs and helps you on your journey to better health.

    Your feedback is incredibly valuable to us, and we are delighted to have been a part of your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Wishing you all the best in your continued journey towards improved health and mobility.

    Warm regards,

    The Team at Gravells Kia Bridgend
  • Rating 5.0
    Excellent people to deal with. Very professional but down to earth. Easy to talk to and so willing to help in any way. Brilliant.
    Response from Gravells Kia Bridgend
    Dear Hayley,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Gravells Kia Bridgend. Our team strives to provide professional yet family like approachable service, your 5 stars means a lot to us.

    If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future!

    Warm regards,

    The Gravells Kia Bridgend Team
  • Rating 5.0
    Very friendly and informative ,
    Response from Gravells Kia Bridgend
    Dear Annette,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team friendly and informative. Providing excellent service is our top priority, and it's always rewarding to know that we have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Gravells Kia Bridgend.

    Best regards,

    The Gravells Kia Bridgend Team
  • Rating 5.0
    Very friendly helpful staff
    Response from Gravells Kia Bridgend
    Dear Beverly,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gravells Kia Bridgend.

    Best regards,
    The Team at Gravells Kia Bridgend
  • Rating 5.0
    Quick and efficient
    Response from Gravells Kia Bridgend
    Hello Robert,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service quick and efficient. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gravells Kia Bridgend.

    Best regards,
    The Gravells Kia Bridgend Team
  • Rating 5.0
    So helpful and patient Couldn’t recommend enough
    Response from Gravells Kia Bridgend
    Dear Helen,

    Thank you so much for your wonderful review! We are thrilled to hear that you found our team helpful and patient - we are delighted to have been able to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gravells Kia Bridgend.

    Best regards,
    The Team at Gravells Kia Bridgend

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