Motability Scheme at Bassetts Citroen Bridgend
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
South Road
Bridgend Industrial Estate
Bridgend CF31 3UL
GB
Phone Number
Call Bassetts Citroen Bridgend on 01656 649009
01656 649009
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 16:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 16:00 |
Motability Scheme specialists:
- Neil Timbrell
- Adam Stansfield
- Darren Owen
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 16:00Closed Today Closed Today Toggle Hours
Service centre details
08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 16:00Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:00 |
| Tuesday | 08:30 - 17:00 |
| Wednesday | 08:30 - 17:00 |
| Thursday | 08:30 - 17:00 |
| Friday | 08:30 - 16:00 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Amy Crothers
- Louise Mcmahon
- Claire Bish
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Bassetts Citroen Bridgend
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Bassetts Citroen Bridgend
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Bassetts Citroen Bridgend can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Bassetts Citroen Bridgend on 01656649009 to make an appointment with our Motability specialist.
Reviews at Bassetts Citroen Bridgend
- Rating 5.0Oct 27, 2025Adam was knowledgeable and understanding. He was patient and explained everything I needed to know. Kept me updated on the process until collection.
- Rating 5.0Oct 20, 2025Very pleasant helpful people I can’t find anything to complain aboutResponse from Bassetts Citroen BridgendOct 29, 2025Dear Rosemary,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team pleasant and helpful during your visit to Bassetts Citroen Bridgend. Your kind words and perfect rating mean a lot to us, and they motivate us to continue providing the best service possible.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon.
Warm regards,
The Bassetts Citroen Bridgend Team - Rating 5.0Oct 8, 2025Excellent service
- Rating 5.0Sep 25, 2025Staff were very knowledgeable and friendly. The car service was quick and the report was detailed.Response from Bassetts Citroen BridgendSep 26, 2025Dear Neil,
Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our staff knowledgeable and friendly. It's great to know that you were satisfied with the quick service and detailed report.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Bassetts Citroen Bridgend.
Best regards,
Bassetts Citroen Bridgend Team - Rating 5.0Sep 25, 2025brilliant all round service. I would definitely recommend this dealershipResponse from Bassetts Citroen BridgendSep 25, 2025Hi Neville!
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a brilliant experience with our service at Bassetts Citroen Bridgend.
If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Bassetts Citroen Bridgend Team - Rating 5.0Sep 19, 2025Prompt service and all dealt with smoothlyResponse from Bassetts Citroen BridgendSep 19, 2025Hello Lucy,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you experienced prompt service and that everything was dealt with smoothly during your visit. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team - Rating 5.0Sep 10, 2025I received a friendly and a very professional service with Citroen BridgendResponse from Bassetts Citroen BridgendSep 10, 2025Hello Theodore,
Thank you so much for taking the time to share your experience with us at Bassetts Citroen Bridgend. We are thrilled to hear that you received friendly and professional service during your visit. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. We look forward to serving you again in the future.
Best regards,
The Bassetts Citroen Bridgend Team - Rating 5.0Sep 10, 2025Excellent customer serviceResponse from Bassetts Citroen BridgendSep 10, 2025Hello Isabella,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at Bassetts Citroen Bridgend.
We look forward to serving you again!
Best regards,
The Bassetts Citroen Bridgend Team - Rating 5.0Aug 22, 2025Excellent service and friendly staff.Response from Bassetts Citroen BridgendAug 22, 2025Hello Anthony,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and found our staff to be friendly. Providing a positive experience for our customers is our top priority, and your feedback reaffirms the hard work we put into achieving that. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Bassetts Citroen Bridgend.
Best regards,
The Motability Scheme Team at Bassetts Citroen Bridgend - Rating 5.0Aug 20, 2025Excellent as always .Response from Bassetts Citroen BridgendAug 20, 2025Hello Brian,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was excellent as always. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again soon at Bassetts Citroen Bridgend.
Best regards,
The Bassetts Citroen Bridgend Team - Rating 5.0Aug 7, 2025Excellent customer service and communication.Response from Bassetts Citroen BridgendAug 7, 2025Good afternoon Nigel,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service and communication at Bassetts Citroen Bridgend. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Bassetts Citroen Bridgend Team - Rating 5.0Aug 5, 2025Couldn’t have been betterResponse from Bassetts Citroen BridgendAug 6, 2025Dear Rosemary,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that your experience with us at Bassetts Citroen Bridgend was a positive one. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Bassetts Citroen Bridgend Team - Rating 5.0Jul 31, 2025They are always friendly and helpful, and kept me informed at all timesResponse from Bassetts Citroen BridgendAug 1, 2025Dear Christopher,
Thank you so much for taking the time to share your feedback! We are thrilled to hear that you found our team at Bassetts Citroen Bridgend to be friendly and helpful.
If there's anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
The Bassetts Citroen Bridgend Team - Rating 5.0Jul 23, 2025Excellent as per usual and will be looking forward as ongoing customer with Bassetts Bridgend with my new Citroen Wheelchair Accessible vehicle (WAV) hopefully arriving in November.Response from Bassetts Citroen BridgendJul 23, 2025Hello Rhianon,
Thank you so much for your wonderful review! We are thrilled to hear that your experience with us was excellent as usual. Your feedback is incredibly valuable to us, and it’s always a pleasure to serve you. If there’s anything else we can do for you, please don’t hesitate to let us know. We look forward to seeing you again soon!
Best regards,
The Bassetts Citroen Bridgend Team - Rating 5.0Apr 29, 2025No problem everything went well thank you.Response from Bassetts Citroen BridgendApr 30, 2025Hello John,
Thank you for taking the time to share your feedback with us. I'm really please everything went well! If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Bassetts Citroen Bridgend Team - Rating 5.0Apr 15, 2025Brilliant thank youResponse from Bassetts Citroen BridgendApr 17, 2025Hello Jason,
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a brilliant experience with us at Bassetts Citroen Bridgend. Your satisfaction is our top priority, and it's fantastic to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Bassetts Citroen Bridgend Team - Rating 5.0Mar 31, 2025Excellent service polite staff they couldn’t do enough for us.Response from Bassetts Citroen BridgendMar 31, 2025Thank you for your 5* review Lynne!
- Rating 5.0Mar 18, 2025Excellent customer service. Team were fantasticResponse from Bassetts Citroen BridgendMar 24, 2025Lovely to see your review Warren. See you soon no doubt!
- Rating 5.0Mar 7, 2025It was really good exsperiance I felt so welcomeResponse from Bassetts Citroen BridgendMar 24, 2025Thanks for your kind words Kaitlyn!
- Rating 5.0Mar 5, 2025Really helpful and iam happy with the service.Response from Bassetts Citroen BridgendMar 24, 2025Thank you for your 5* review Paul, it is very much appreciated!
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Adam at Bassetts Citroen Bridgend. It's great to know that he was able to provide you with the knowledge and understanding you needed, and that his patience and thorough explanations made your visit a pleasant one.
Thank you once again for your kind words and for choosing the Motability Scheme at our store.
Best regards,
Bassetts Citroen Bridgend Team