Motability Scheme at Bassetts Citroen Bridgend

4.9
Rating 4.9
(198 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 16:00
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Contact information

Address
South Road
Bridgend Industrial Estate
Bridgend CF31 3UL
GB
Get directions
Phone Number
Call Bassetts Citroen Bridgend on 01656 649009
01656 649009
01656 649009
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Neil Timbrell
  • Adam Stansfield
  • Darren Owen
  • Keiran Lewis
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 16:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Amy Crothers
  • Louise Mcmahon
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bassetts Citroen Bridgend

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Bassetts Citroen Bridgend

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Bassetts Citroen Bridgend can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bassetts Citroen Bridgend on 01656649009 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Bassetts Citroen Bridgend

  • Rating 5.0
    Friendly, professional staff, speedy service with continual updates. Car immaculate afterwards
    Response from Bassetts Citroen Bridgend
    Dear Hilary,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found our staff friendly and professional, and that you appreciated the speedy service and continual updates.

    Your kind words and perfect rating mean a lot to our team here at Bassetts. We are dedicated to providing an exceptional experience for all our customers, and your feedback reassures us that we are on the right track.

    If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Warm regards,

    The Bassetts Citroen Bridgend Team
  • Rating 5.0
    Excellent welcome and service.
    All done to my timings absolutely spot on.
    Response from Bassetts Citroen Bridgend
    Hi Warren

    It was a pleasure to have you back in the showroom with your C5 Aircross.

    We'll see you very soon!

    Best regards,
    James and the Team
  • Rating 5.0
    Very helpful showed everything we needed to know about the new car
    Response from Bassetts Citroen Bridgend
    Hello Andrew,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team very helpful and that they were able to show you everything you needed to know about your new car.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Bassetts Citroen Bridgend Team
  • Rating 5.0
    Good experience at bassettes Bridgend compliments to the salesman Neil
    Response from Bassetts Citroen Bridgend
    Hello Huw,

    Thank you so much for taking the time to share your positive experience with us at Bassetts Citroen Bridgend. We're thrilled to hear that Neil provided you with excellent service and that you had a good experience. Your feedback is greatly appreciated and will be shared with Neil and the team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Bassetts Citroen Bridgend Team
  • Rating 5.0
    Excellent service again
    Response from Bassetts Citroen Bridgend
    Good morning Warren,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service once again.

    If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    James and the Bassetts Citroen Bridgend Team
  • Rating 5.0
    Excellent welcome and service thank you 100%
    Response from Bassetts Citroen Bridgend
    Dear Susan,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with our team at Bassetts Citroen Bridgend. Providing top-notch service is our priority, and your feedback is incredibly rewarding.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Bassetts Citroen Bridgend Team
  • Rating 5.0
    Staff were friendly and helpful. And my wait was really comfortable.
    Response from Bassetts Citroen Bridgend
    Dear Bridget,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff friendly and helpful. At Bassetts Citroen Bridgend, we strive to provide the best possible experience for our customers, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Bassetts Citroen Bridgend Team
  • Rating 5.0
    Neil Timbrell was excellent. Kept in contact every step of the way. Very easy to deal with, made it all simple and got the exact car I wanted in 3 days. Explained the car fully and did a drive with me to show me the car. Very happy.
    Response from Bassetts Citroen Bridgend
    Dear Emrys,

    Thank you so much for taking the time to share your experience with us at Bassetts Citroen Bridgend. We are thrilled to hear that Neil Timbrell provided you with excellent service and that you found the process straightforward and satisfying. It's wonderful to know that you received the exact car you wanted in such a short time and that Neil was able to assist you with a thorough explanation and test drive. Your happiness is our priority, and your feedback is greatly appreciated. We look forward to serving you again in the future.

    Best regards,

    The Bassetts Citroen Bridgend Team
  • Rating 5.0
    Neil Timbrell was excellent. Kept in contact every step of the way. Very easy to deal with, made it all simple and got the exact car I wanted in 3 days.
    Response from Bassetts Citroen Bridgend
    Dear Emrys S,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Neil Timbrell provided you with excellent service and that you were able to get the exact car you wanted so quickly. Keeping our customers informed and ensuring a smooth process is very important to us, and it's wonderful to know that Neil made everything simple for you.

    Your feedback is greatly appreciated, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,

    The Motability Scheme Team at Bassetts Citroen Bridgend
  • Rating 5.0
    Adam was knowledgeable and understanding. He was patient and explained everything I needed to know. Kept me updated on the process until collection.
    Response from Bassetts Citroen Bridgend
    Hello Leigh B

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Adam at Bassetts Citroen Bridgend. It's great to know that he was able to provide you with the knowledge and understanding you needed, and that his patience and thorough explanations made your visit a pleasant one.

    Thank you once again for your kind words and for choosing the Motability Scheme at our store.

    Best regards,

    Bassetts Citroen Bridgend Team
  • Rating 5.0
    Very pleasant helpful people I can’t find anything to complain about
    Response from Bassetts Citroen Bridgend
    Dear Rosemary,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team pleasant and helpful during your visit to Bassetts Citroen Bridgend. Your kind words and perfect rating mean a lot to us, and they motivate us to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon.

    Warm regards,

    The Bassetts Citroen Bridgend Team
  • Rating 5.0
    Excellent service
    Response from Bassetts Citroen Bridgend
    Dear Christine,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service at Bassetts Citroen Bridgend. Our team is dedicated to providing the best experience possible, and your feedback truly means a lot to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Bassetts Citroen Bridgend Team
  • Rating 5.0
    Staff were very knowledgeable and friendly. The car service was quick and the report was detailed.
    Response from Bassetts Citroen Bridgend
    Dear Neil,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our staff knowledgeable and friendly. It's great to know that you were satisfied with the quick service and detailed report.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Bassetts Citroen Bridgend.

    Best regards,

    Bassetts Citroen Bridgend Team
  • Rating 5.0
    brilliant all round service. I would definitely recommend this dealership
    Response from Bassetts Citroen Bridgend
    Hi Neville!

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a brilliant experience with our service at Bassetts Citroen Bridgend.

    If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Bassetts Citroen Bridgend Team
  • Rating 5.0
    Prompt service and all dealt with smoothly
    Response from Bassetts Citroen Bridgend
    Hello Lucy,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you experienced prompt service and that everything was dealt with smoothly during your visit. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,

    The Motability Scheme Team
  • Rating 5.0
    I received a friendly and a very professional service with Citroen Bridgend
    Response from Bassetts Citroen Bridgend
    Hello Theodore,

    Thank you so much for taking the time to share your experience with us at Bassetts Citroen Bridgend. We are thrilled to hear that you received friendly and professional service during your visit. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. We look forward to serving you again in the future.

    Best regards,
    The Bassetts Citroen Bridgend Team
  • Rating 5.0
    Excellent customer service
    Response from Bassetts Citroen Bridgend
    Hello Isabella,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at Bassetts Citroen Bridgend.

    We look forward to serving you again!

    Best regards,
    The Bassetts Citroen Bridgend Team
  • Rating 5.0
    Excellent service and friendly staff.
    Response from Bassetts Citroen Bridgend
    Hello Anthony,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and found our staff to be friendly. Providing a positive experience for our customers is our top priority, and your feedback reaffirms the hard work we put into achieving that. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Bassetts Citroen Bridgend.

    Best regards,
    The Motability Scheme Team at Bassetts Citroen Bridgend
  • Rating 5.0
    Excellent as always .
    Response from Bassetts Citroen Bridgend
    Hello Brian,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was excellent as always. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again soon at Bassetts Citroen Bridgend.

    Best regards,
    The Bassetts Citroen Bridgend Team
  • Rating 5.0
    Excellent customer service and communication.
    Response from Bassetts Citroen Bridgend
    Good afternoon Nigel,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service and communication at Bassetts Citroen Bridgend. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Bassetts Citroen Bridgend Team

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