Motability Scheme at Sytner MINI Cardiff

4.9
Rating 4.9
(42 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
Hadfield Road
Cardiff CF11 8AQ
GB
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Phone Number
Call Sytner MINI Cardiff on 029 2055 8970
029 2055 8970
029 2055 8970
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Teah Bowen
  • Chris Mannion
  • Tom Williams
  • Andrew Le Couteur-Kicke
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Danielle Stewart
  • Joe Mantle
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner MINI Cardiff

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sytner MINI Cardiff

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Sytner MINI Cardiff can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sytner MINI Cardiff on 02920558970 to make an appointment with our Motability specialist.

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Reviews at Sytner MINI Cardiff

  • Rating 5.0
    The team, especially Chris made the experience an enjoyable one.
    With this being the first time on motability and the struggle and acceptance of the help, they all made it just as enjoyable as buying one
    The unfortunate process of leaving a motability customer until less than 24 hours to confirm the price of a car to be taken as the deposit to come back as the lowest priced one. Not leaving the client able to find the funds from else where at such a late stage. Had this been confirmed when asking over a month ago, I could sell it privately to cover all costs. I’ve been left with a deficit of £1.500
    Response from Sytner MINI Cardiff
    Dear Sheona,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that Chris and the team made your experience enjoyable, especially as this was your first time with the Motability Scheme. Your kind words are greatly appreciated and will be shared with the team.

    We sincerely apologise for the inconvenience you experienced regarding the timing of the price confirmation. We understand how important it is to have all the necessary information well in advance, and we regret any stress this may have caused. Your feedback is invaluable, and we will use it to improve our processes to ensure a smoother experience for our customers in the future.

    If there is anything further we can do to assist you, please do not hesitate to reach out. We are here to help and support you in any way we can.

    Thank you once again for your feedback and for choosing Sytner MINI Cardiff.
  • Rating 5.0
    Couldn't ask for anyone better, really.helpful with all questions made you feel very welcome,
    Response from Sytner MINI Cardiff
    Dear Theresa J,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Sytner MINI Cardiff. Our team strives to provide the best service possible, and it's fantastic to know that we were able to make you feel welcome and assist with all your questions. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you ever need further assistance, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Sytner MINI Cardiff Team
  • Rating 5.0
    Excellent service from start to finish. Friendly and courteous. Brilliant.
    Response from Sytner MINI Cardiff
    Hello Anne,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us from start to finish. Our team at Sytner MINI Cardiff always strives to provide friendly and courteous service, and it’s fantastic to know that we met your expectations.

    Your feedback is greatly appreciated and will be shared with the entire team. We look forward to welcoming you back in the future and assisting you with any of your mobility needs.

    Best regards,
    The Sytner MINI Cardiff Team
  • Rating 5.0
    Very friendly and helpful Tom was
    Response from Sytner MINI Cardiff
    Hello Caroline,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Tom was able to provide you with friendly and helpful service during your visit. At Sytner MINI Cardiff, we strive to ensure that every customer has a positive experience, and it's fantastic to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store.

    Best regards,

    The Sytner MINI Cardiff Team
  • Rating 5.0
    Good friendly helpful
    Pleasant.Nice
    Look forward to next time
    Response from Sytner MINI Cardiff
    Thank you for your kind words! We're delighted you found our service friendly, helpful and pleasant. Your positive experience means a lot to us, and we're looking forward to serving you again in the future!
  • Rating 5.0
    Really engaged well and had excellent knowledge
    Response from Sytner MINI Cardiff
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent service at booking in desk and visit very pleasant.
    Response from Sytner MINI Cardiff

    Thank you so much for your kind words! We’re thrilled to hear that you had a pleasant experience with our booking team and during your visit. We look forward to welcoming you again soon!
  • Rating 5.0
    The whole experience was made so easy by Tom the salesperson. He explained everything to us bit by bit. Excellent.
  • Rating 5.0
    Excellent. We were quickly dealt with and the dealer understood the system and was able to complete the application very quickly.
    Response from Sytner MINI Cardiff
    Thank you for your wonderful feedback! We're glad to hear that your experience was smooth and efficient, and that our team was able to assist you quickly. We strive to make the process as seamless as possible for our customers, and we're happy it met your expectations. We appreciate your business and look forward to assisting you again in the future!
  • Rating 5.0
    Very friendly and helpful
    Response from Sytner MINI Cardiff
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Friendly efficient prompt and exceptional service provided by Chris who made the whole process so so easy .
    Response from Sytner MINI Cardiff
    Thank you for your wonderful feedback! We're delighted to hear that Chris provided friendly, efficient, and exceptional service, making the whole process so easy for you. We truly appreciate your kind words and are glad to have been able to assist you!
  • Rating 5.0
    A very helpful and very comfortable experience, sales person made us feel at home.
    Response from Sytner MINI Cardiff
    Thank you for your wonderful feedback! We're so pleased to hear that you had a comfortable experience and that the salesperson made you feel at home. We strive to provide a welcoming environment for all our customers.
  • Rating 5.0
    Very helpful and friendly
    Response from Sytner MINI Cardiff
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Perfect in every way
    Response from Sytner MINI Cardiff
    Thank you for your amazing feedback! We're thrilled to hear that you had a perfect experience. Your satisfaction means a lot to us, and we look forward to welcoming you to Sytner Cardiff again!
  • Rating 5.0
    Great customer service!! Great experience!! Thankyou Tom.
  • Rating 5.0
    The hand over experience with Tom Williams was very efficient and professional Excellent help and instructions...Will recommend Sytner Cardiff to all.
  • Rating 5.0
    Great , couldn’t fault a thing
  • Rating 5.0
    Handover with Tom was easy and efficient. Thank you
  • Rating 5.0
    Tom was extremely patient & understanding. Very helpful.
  • Rating 5.0
    Very professional

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