Motability Scheme at F R F Toyota Cardiff

Motability Scheme at F R F Toyota Cardiff

4.9
Rating 4.9
(174 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Call dealer

Contact information

Address
Hadfield Road
Cardiff CF11 8AQ
GB
Get directions
Phone Number
Call F R F Toyota Cardiff on 029 2034 4444
029 2034 4444
029 2034 4444
Website

Visit dealer website

Email

timothy.price@frfgroup.co.uk

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Wesley Gorman
  • Chris Jones
  • Callum Blackwood
  • Phillip Evans
  • Jack Goldsby
  • Rick Webber
  • Karis Bader
  • Lewis Cuddihy
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Silviu Stoclei
  • Antonio Ryan
  • Doug Chappell
  • Megan Pugh
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at F R F Toyota Cardiff

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to F R F Toyota Cardiff

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

F R F Toyota Cardiff can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact F R F Toyota Cardiff on 02920344444 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at F R F Toyota Cardiff

  • Rating 5.0
    Easy to book, staff were great and explained paper work. Telephoned when ready. Car has been cleaned inside,,, surprise bonus. A*****
  • Rating 5.0
    excellent knowledge
  • Rating 5.0
    Very professional.
    Understood the quality of our request.
    All questions was answered in a professional manner
    Response from F R F Toyota Cardiff
    Dear Adrian W.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our service professional and that all your questions were answered to your satisfaction. At F R F Toyota Cardiff, we strive to understand and meet the needs of our customers, and your feedback is a wonderful affirmation of our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Motability Scheme Team at F R F Toyota Cardiff
  • Rating 5.0
    Very very good expeeience thanks to Amy she is a credit to the compnay qe will be coming back for another car
    Response from F R F Toyota Cardiff
    Hello Terry,

    Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a very good experience at F R F Toyota Cardiff. Amy will be delighted to know that her efforts made such a positive impact on your visit. Your kind words truly mean a lot to us, and we are grateful for your support.

    We look forward to welcoming you back when you're ready for another car. If there's anything else we can assist you with in the meantime, please don't hesitate to reach out.

    Best regards,

    The F R F Toyota Cardiff Team
  • Rating 5.0
    Lady was polite and explained scheme well. Car was ordered after looking at one in the showroom. Only negative thing is the wait for the car to arrive.
    Response from F R F Toyota Cardiff
    Hello Diane,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our team and that the explanation of the scheme was clear and helpful. It's wonderful to know that you found a car you liked in our showroom.

    We understand that waiting for your new car can be challenging, and we appreciate your patience. Please rest assured that we are doing everything we can to ensure your vehicle arrives as soon as possible.

    If you have any further questions or need assistance in the meantime, please don't hesitate to reach out. We look forward to seeing you again soon.

    Best regards,
    The Motability Scheme Team at F R F Toyota Cardiff
  • Rating 5.0
    Chris was so helpful. He made ordering and collection of the car so smooth. I also appreciated how thoroughly he showed me the controls, especially as it’s my first automatic car. I would highly recommend going to this dealership.
    Response from F R F Toyota Cardiff
    Hello Aaron,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Chris was able to assist you effectively and make the process of ordering and collecting your car smooth and enjoyable. It's great to know that you found the demonstration of the controls helpful, especially with it being your first automatic car. Your recommendation means a lot to us, and we're delighted to have earned your trust. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The F R F Toyota Cardiff Team
  • Rating 5.0
    Great customer servivr
    Response from F R F Toyota Cardiff
    Dear Barbara,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our customer service at F R F Toyota Cardiff. Our team is dedicated to providing the best possible service to all our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at F R F Toyota Cardiff
  • Rating 5.0
    Amazing
    Response from F R F Toyota Cardiff
    Dear Francesca P.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with us at F R F Toyota Cardiff. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at F R F Toyota Cardiff
  • Rating 3.0
    Waiting time for service was too long . Told about an hour its was just over 2hours .
    All staff very friendly .
    Response from F R F Toyota Cardiff
    Hello Josephine,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the extended waiting time you experienced during your visit. We understand how valuable your time is, and we are committed to improving our service to ensure a more efficient experience for our customers in the future.

    Your feedback is important to us, and we will be reviewing our processes to prevent similar issues from occurring again. If there is anything else we can do to assist you or if you have further comments, please feel free to reach out.

    Thank you for your patience and understanding.

    Best regards,
    The Motability Scheme Team at F R F Toyota Cardiff
  • Rating 5.0
    Fabulous
  • Rating 5.0
    We were informed our car had arrived at the dealership and would be contacted to arrange a suitable day and time. We collected it on Friday 31/10 and were met by Callum who went through everything with us. All in all pretty straightforward
  • Rating 5.0
    Great dealership great staff , warm friendly and Chris the motorbility guy really helpful ,
  • Rating 5.0
    Very good exelent
  • Rating 5.0
    Very happy with my experience Christopher was really helpfull
  • Rating 5.0
    Always very pleasant very helpful staff
  • Rating 5.0
    Chris was amazing helping me choose a new car didn't rush me was polite and answered all my questions overall a very pleasant experience x
  • Rating 5.0
    Quick clean good waiting area and very friendly and approachable
  • Rating 5.0
    Lovely experience, very knowledgeable about the scheme. Would definitely reccomend!
  • Rating 5.0
    Ricky was a lovely guy
  • Rating 5.0
    Great customer service received from FRF Toyota Cardiff. Very friendly and welcoming team

Similar Motability Scheme dealers

Start new search