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Motability Scheme at Mon Motors Cardiff Volvo

Motability Scheme at Mon Motors Cardiff Volvo

4.6
Rating 4.6
(44 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 18:00 10:30 - 16:00

Contact information

Address
Hadfield Road
Cardiff CF11 8AQ
GB
Phone Number
Call Mon Motors Cardiff Volvo on 029 2150 9800
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 18:00 10:30 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 18:00
Sunday10:30 - 16:00

Motability Scheme specialists:

  • Ankitkumar Jain
  • Richard Grace
  • Anna Ralph
  • Chris Shepperd
  • Bethan Cutler
  • Justin Crowe
  • Oliver Thomas
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday07:30 - 12:00
SundayClosed

Motability service specialists:

  • Laura Cornish
  • Emily Welch
We recommend calling and booking an appointment before visiting.
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Accessibility features at Mon Motors Cardiff Volvo

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Mon Motors Cardiff Volvo

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Mon Motors Cardiff Volvo can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Mon Motors Cardiff Volvo on 02921509800 to make an appointment with our Motability Scheme specialist.

Reviews at Mon Motors Cardiff Volvo

  • Rating 5.0
    Brilliant! Volvo collected my car from home and returned it the same day. Plus Volvo vacuumed and washed the car. Very pleased 😀
    Response from Mon Motors Cardiff Volvo
    Hello Lindsay. Thank you for taking the time to leave a 5-star review regarding your recent experience with us! We're delighted to hear that you had a fantastic time with us! We look forward to seeing you again!
  • Rating 4.0
    Very good
    Response from Mon Motors Cardiff Volvo
    Hi Keith, thank for taking the time to leave a 5-star review!
  • Rating 5.0
    Excellent service
    Response from Mon Motors Cardiff Volvo
    Hi Richard, thanks for taking the time to leave a 5-star review!
  • Rating 5.0
    Very polite and very helpful thank you mr davies
    Response from Mon Motors Cardiff Volvo
    Hi Anthony, thanks for taking the time to leave a 5-star review!
  • Rating 5.0
    Very good 😊
    Response from Mon Motors Cardiff Volvo
    Hi Alireza, thanks for taking the time to leave a 5-star review!
  • Rating 5.0
    Picked up the car from home . And delivered it back the agent was polite and very kind.
    Response from Mon Motors Cardiff Volvo
    Hi Alireza, Thanks for taking the time to leave a 5-star review! We hope to see you again soon.
  • Rating 5.0
    Excellent service yesterday big improvement on last year
    Thank you very much a satisfied customer.
    Response from Mon Motors Cardiff Volvo
    Hi Alison, Thanks for leaving a 5 star review! We hope to see you again soon.
  • Rating 5.0
    They picked up our car and delivered it back to us , very good service from Volvo Cardiff indeed !
    Response from Mon Motors Cardiff Volvo
    Hello Stephen. Thank you for taking the time to leave a 5-star review! We look forward to seeing you again!
  • Rating 4.0
    Good service, would have liked more communication when changes were made
    Response from Mon Motors Cardiff Volvo
    Hi Liane, Thanks for leaving a 4-star review. We are sorry to hear that there was communication issues.
  • Rating 5.0
    Excellent service! Friendly staff, and thank you so much for collecting and dropping off, very much appreciated 😊
    Response from Mon Motors Cardiff Volvo
    Hi Amanda, Thanks for taking the time to leave a 5 star review! We are glad that you had a good experience with us and hope to see you again soon.
  • Rating 5.0
    Great customer service. Friendly staff.
    Response from Mon Motors Cardiff Volvo
    Hello Christine. Thank you for taking the time to leave a 5-star review. We are delighted to hear that you received great customer service from friendly staff! We look forward to seeing you again!
  • Rating 5.0
    The 2 ladies in the Servicing Department were extremely efficient and helpful in dealing with me.
    Response from Mon Motors Cardiff Volvo
    Hello Sandra. Thank you ever so much for taking the time to leave a 5-star review, we truly appriciate it! We look forward to seeing you again.
  • Rating 5.0
    Excellent customer service, loved the video presentation which was made easy for me to understand. Thank you so much. Very impressed
    Response from Mon Motors Cardiff Volvo
    Hello Judith. Thank you for taking the time to leave a 5-star review! We're happy to hear that you received excellent customer service and enjoyed the video presentation provided! We look forward to seeing you again!
  • Rating 1.0
    I booked my car in due to faults, namely the car isn't charging properly. It's constantly saying it's interupted. There was a knocking from the suspension and a service was due.
    I collected my car yesterday. The charging issue hasn't been addressed at all. I was just told that it's had a software update and to book it in again if it still happens!! Surprise surprise it's happened! The suspension was repaired and although a service was undertaken, one of the front tyres is just at its legal limit and the wiper blade needs replacing. I also haven't had the video of the health check either. So disappointing given the cost of the car. I'd expect a much better experience. Also, a clean of the car inside and out should be standard practice. If VW offer it, then surely Volvo should! Little things that go a long way.
    Response from Mon Motors Cardiff Volvo
    Hi lindsay, please can you give marketing@monmotors.com an email with your details please as we would like to discuss further,
  • Rating 4.0
    Good service only one complaint the valet was very poor dirty water runs all round the body work it came back dirty it was cleaner when it left my house
    Response from Mon Motors Cardiff Volvo
    Hello Keith. We're sorry to hear that your recent visit has left you feeling this way. Thank you for making us aware of this, we have passed your words along to higher management. We do thank you for your 4-star review & hope to see you again!
  • Rating 5.0
    Great customer service
    Response from Mon Motors Cardiff Volvo
    Hello Greg. Thank you for taking the time to leave a 5-star review! We're happy to hear that you received great customer service! Thank you for your recommendation & we hope to see you again!
  • Rating 5.0
    Always friendly and helpful
    Response from Mon Motors Cardiff Volvo
    Hello Brandon-lee P. Thank you for taking the time to leave a 5-star review! We're delighted to hear that you would recommend us so highly! We hope to see you again!
  • Rating 5.0
    Great service, highly recommend!!
    Response from Mon Motors Cardiff Volvo
    Hello Ciaran. Thank you for taking the time to leave a 5-star review regarding your experience with us at Mon Motors Cardiff Volvo. We're delighted to hear that you received great service. Thank you for recommending us & we hope to see you again!
  • Rating 5.0
    Great service all round
    Response from Mon Motors Cardiff Volvo
    Hello Linda. Thank you for taking the time to leave a 5-star review regarding your MOT experience! We're delighted to hear that you received great service all round! Thank you again for recommending us & we hope to see you again!
  • Rating 5.0
    Excellent quick and efficient
    Response from Mon Motors Cardiff Volvo
    Hello Sian. Thank you for leaving a 5-star review. We hope to see you again!

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