Motability Scheme at Sinclair Mercedes-Benz Cardiff & Newport

4.5
Rating 4.5
(63 reviews)
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:30 - 17:00 11:00 - 16:00
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Welcome to Sinclair Mercedes-Benz Cardiff & Newport

Motability Scheme at Sinclair Mercedes-Benz Cardiff & NewportMotability Scheme at Sinclair Mercedes-Benz Cardiff & Newport

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. Sinclair Mercedes-Benz Cardiff & Newport can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sinclair Mercedes-Benz Cardiff & Newport on 02920542400 to make an appointment with our Motability specialist.

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Contact information

Address
Mulberry Drive
Cardiff Gate Business Park
Pontprennau CF23 8RX
GB
Get directions
Phone Number
Call Sinclair Mercedes-Benz Cardiff & Newport on 029 2054 2400
029 2054 2400
029 2054 2400
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:30 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:30 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Mark Davies
  • Simon Billings
  • David Cheung
  • David Curtis
  • Mathew Llewellyn
  • Samantha Cooke
  • Adam John
  • Joshua Bowen
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 14:00
SundayClosed

Motability service specialists:

  • James Darocha
  • Josh Wildey
  • Connor Brown
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sinclair Mercedes-Benz Cardiff & Newport

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Sinclair Mercedes-Benz Cardiff & Newport

  • Rating 5.0
    Was one of the most loveliest experiences I have ever had had to deal with all because of how Simon made me feel and i believe without Simon I wouldn’t have made the choice I did … thank you soooo much … Sam and Kiara 🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼 you are 1 in a million 🫶🏼
  • Rating 5.0
    can honestly say it was the most easiest thing I have ever had to do .. not only was Simon very helpful kind .. Simon sat and listened to a lot of my life story … he was professional and kept me updated to date every step of the way .. thank you Simon for being a true inspiration to me .. and with how comfortable he made me feel I feel as though if I saw him in the street I could greet him as tho I would family .. top man he helped me chose the Perfect car for my daughter and I will never look back he had patience when I was choosing between 2 and I most definitely made the right choice .. thank you so much for all the support you have given my family … you don’t understand what this means to us
  • Rating 5.0
    The dealership was brilliant, took us through everything as it was our first time using motability.

    Really appreciate all the support.
  • Rating 5.0
    Fantastic experience with Mercedes Mark was so kind patient friendly and helpful was able to test drive two cars . Thankyou
  • Rating 5.0
    Really positive experience. Friendly &. Helpful staff
  • Rating 5.0
    Very good from ordering the car to driving it away.
  • Rating 5.0
    Simon is one of the best dealers. He gave me all the details I wanted. So, I chose the Mercedes car because of him🤗😍
  • Rating 5.0
    David was extremely knowledgeable and professional. The test drive was great. He made the process very easy.Thank you
  • Rating 5.0
    Really helpful and answered all my questions, nothing was any problem
  • Rating 5.0
    I had a fantastic experience with the Motability Scheme at Sinclair Mercedes-Benz Cardiff & Newport. Mark was incredibly helpful, professional, and made the whole process smooth and stress-free. He took the time to explain everything clearly and was always friendly and supportive.
  • Rating 5.0
    Really friendly and helpful
  • Rating 1.0
    The didn’t answer my question
  • Rating 5.0
    Good
    Response from Sinclair Mercedes-Benz Cardiff & Newport
    Great to hear! Thank you for your custom.
    Kind regards,
    Sinclair Group.
  • Rating 5.0
    Very kind people and excellent service, very satisfied
    Response from Sinclair Mercedes-Benz Cardiff & Newport
    Thank you for taking the time to leave us a review. We're thrilled to hear that you were satisfied with the service our team provided.
    Kind regards,
    Sinclair Group.
  • Rating 5.0
    Well looked after
    Response from Sinclair Mercedes-Benz Cardiff & Newport
    Thank you for your feedback Edward. Great to hear the team delivered such great customer service during you visit.
    Kind regards,
    Sinclair Group.
  • Rating 5.0
    Excellent experience. The hand over was very professional and very helpful.
    Response from Sinclair Mercedes-Benz Cardiff & Newport
    Hi James,

    Thank you for your kind feedback! We’re delighted to hear that you had an excellent experience and found the handover process professional and helpful. We hope you enjoy your new car!

    Kind regards,
    Sinclair Group
  • Rating 1.0
    Absolutely terrible was there from 8.30morning till 2.30 in afternoon travelling back for twice very stressful
    Response from Sinclair Mercedes-Benz Cardiff & Newport
    Hi Tracey,

    We’re sorry to hear about your experience. We’ll take a look at our process with your comments in mind and seek to improve moving forward. Your feedback is important to us, and we appreciate you bringing this to our attention.

    Kind regards,
    Sinclair Group
  • Rating 5.0
    Very good service
    Response from Sinclair Mercedes-Benz Cardiff & Newport
    Hi Paul,

    Thank you for your feedback! We're pleased to hear you were happy with our service.

    Kind regards,
    Sinclair Group
  • Rating 5.0
    Ryan was excellent and very accommodating, with great customer service skills and understanding of my needs.
    Response from Sinclair Mercedes-Benz Cardiff & Newport
    Hi Ashley,

    Thank you for your lovely feedback! We're so pleased to hear Ryan provided excellent service and met your needs. We'll be sure to share your kind words with him.

    Kind regards,
    Sinclair Group
  • Rating 5.0
    Excellent service as always. Very helpful
    Response from Sinclair Mercedes-Benz Cardiff & Newport
    Hi Lisa,

    Thank you for your continued support and great feedback! We're glad to hear you received excellent and helpful service.

    Kind regards,
    Sinclair Group

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