Motability Scheme at Sinclair Mercedes-Benz Cardiff & Newport
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:30 - 17:00 11:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Sinclair Mercedes-Benz Cardiff & Newport
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Sinclair Mercedes-Benz Cardiff & Newport can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sinclair Mercedes-Benz Cardiff & Newport on 02920542400 to make an appointment with our Motability specialist.
Contact information
Address
Mulberry Drive
Cardiff Gate Business Park
Pontprennau CF23 8RX
GB
Phone Number
Call Sinclair Mercedes-Benz Cardiff & Newport on 029 2054 2400
029 2054 2400
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:30 - 17:00 11:00 - 16:00Toggle Hours
Showroom details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:30 - 17:00 11:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:30 |
| Tuesday | 08:00 - 18:30 |
| Wednesday | 08:00 - 18:30 |
| Thursday | 08:00 - 18:30 |
| Friday | 08:00 - 18:30 |
| Saturday | 08:30 - 17:00 |
| Sunday | 11:00 - 16:00 |
Motability Scheme specialists:
- Mark Davies
- David Cheung
- Mathew Llewellyn
- Ryan Sullivan
- Samantha Cooke
- Joshua Bowen
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today Toggle Hours
Service centre details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:30 |
| Tuesday | 08:00 - 18:30 |
| Wednesday | 08:00 - 18:30 |
| Thursday | 08:00 - 18:30 |
| Friday | 08:00 - 18:30 |
| Saturday | 08:00 - 14:00 |
| Sunday | Closed |
Motability service specialists:
- James Darocha
- Connor Brown
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sinclair Mercedes-Benz Cardiff & Newport
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Sinclair Mercedes-Benz Cardiff & Newport
- Rating 5.0Dec 17, 2024Excellent experience. The hand over was very professional and very helpful.
- Rating 1.0Dec 9, 2024Absolutely terrible was there from 8.30morning till 2.30 in afternoon travelling back for twice very stressfulResponse from Sinclair Mercedes-Benz Cardiff & NewportDec 16, 2024Hi Tracey,
We’re sorry to hear about your experience. We’ll take a look at our process with your comments in mind and seek to improve moving forward. Your feedback is important to us, and we appreciate you bringing this to our attention.
Kind regards,
Sinclair Group - Rating 5.0Nov 20, 2024Very good serviceResponse from Sinclair Mercedes-Benz Cardiff & NewportDec 4, 2024Hi Paul,
Thank you for your feedback! We're pleased to hear you were happy with our service.
Kind regards,
Sinclair Group - Rating 5.0Nov 1, 2024Ryan was excellent and very accommodating, with great customer service skills and understanding of my needs.Response from Sinclair Mercedes-Benz Cardiff & NewportDec 4, 2024Hi Ashley,
Thank you for your lovely feedback! We're so pleased to hear Ryan provided excellent service and met your needs. We'll be sure to share your kind words with him.
Kind regards,
Sinclair Group - Rating 5.0Oct 30, 2024Excellent service as always. Very helpfulResponse from Sinclair Mercedes-Benz Cardiff & NewportDec 4, 2024Hi Lisa,
Thank you for your continued support and great feedback! We're glad to hear you received excellent and helpful service.
Kind regards,
Sinclair Group - Rating 5.0Oct 29, 2024The staff member Ryan who handled my handover of vehicle was consistently helpful throughout the whole process, from start to finish of me choosing my car, test driving and ordering my car, to coming to collect it and handing over my previous vehicle. He made the process very easy for myself and was extremely helpful throughout so I am very grateful!Response from Sinclair Mercedes-Benz Cardiff & NewportDec 4, 2024Hi Chayce,
Thank you for sharing your experience! We're thrilled to hear Ryan made the process so smooth and easy for you. We’ll be sure to pass on your gratitude to him.
Kind regards,
Sinclair Group - Rating 5.0Sep 25, 2024Very professionalResponse from Sinclair Mercedes-Benz Cardiff & NewportDec 4, 2024Hi Colin,
Thank you for your feedback! We're pleased to hear you found our service professional.
Kind regards,
Sinclair Group - Rating 5.0Aug 9, 2024Excellent serviceResponse from Sinclair Mercedes-Benz Cardiff & NewportAug 13, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jul 26, 2024Excellent service from when I arrived right through to collection.Response from Sinclair Mercedes-Benz Cardiff & NewportAug 13, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Mar 28, 2024ExcellentResponse from Sinclair Mercedes-Benz Cardiff & NewportApr 16, 2024Thank you for the feedback Lyndon, much appreciated! We're glad to head that the team at Mercedes-Benz of Cardiff could be of assistance.
Kind regards,
Sinclair Group. - Rating 4.0Jan 18, 2024It went smoothlyResponse from Sinclair Mercedes-Benz Cardiff & NewportApr 16, 2024That's great to hear Paul! If we can ever be of service in the future please don't hesitate to reach out.
Kind regards,
Sinclair Group - Rating 4.0Aug 19, 2023Response from Sinclair Mercedes-Benz Cardiff & NewportOct 9, 2023Thanks for your feedback Alannah, if you'd like to discuss anything in further detail please reach out!
Kind regards,
Sinclair Group. - Rating 5.0Aug 17, 2023Great costumer serviceResponse from Sinclair Mercedes-Benz Cardiff & NewportOct 9, 2023Thank you for your feedback Agnesa! We're glad we could be of service.
Kind regards,
Sinclair Group. - Rating 5.0Jul 28, 2023Awesome experience @Sinclair Mercedes Cardiff , my first Mot on my AMG . Brilliant customer service thank you Team Sinclair . Mr SKResponse from Sinclair Mercedes-Benz Cardiff & NewportAug 17, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
Kind regards,
Sinclair Group - Rating 5.0Jul 10, 2023Great customer serviceResponse from Sinclair Mercedes-Benz Cardiff & NewportAug 17, 2023We're pleased to know you received great customer service, Christopher! Thank you for your feedback. We're here for you. Kind regards, Sinclair Group
- Rating 5.0Jul 5, 2023Lovely service. Booked a while you wait and it was very quickResponse from Sinclair Mercedes-Benz Cardiff & NewportAug 17, 2023Thank you for choosing our service, Rhian! We're glad you had a quick and pleasant experience. Your satisfaction matters to us. Kind regards, Sinclair Group
- Rating 5.0Jun 16, 2023Receptionist was very good. Adam was very helpful and kept us informed of the progres.Response from Sinclair Mercedes-Benz Cardiff & NewportAug 17, 2023We're glad Adam could provide helpful assistance, Doreen! Thank you for sharing your experience. We're here to help with any future needs. Kind regards, Sinclair Group
- Rating 5.0May 17, 2023First class service could not ask for better thank you for the service you give meResponse from Sinclair Mercedes-Benz Cardiff & NewportAug 17, 2023Your satisfaction is our priority, Alan! We're glad you received first-class service. Thank you for choosing us. Kind regards, Sinclair Group
- Rating 5.0May 11, 2023All good thank youResponse from Sinclair Mercedes-Benz Cardiff & NewportAug 17, 2023We're glad all went well, Christine! Thank you for your feedback. Feel free to reach out if need any further assistance.
Kind regards, Sinclair Group - Rating 5.0May 5, 2023A Truly Professional Service .from everyone involved .Response from Sinclair Mercedes-Benz Cardiff & NewportAug 17, 2023Thank you Maldwyn, much appreciated!
Kind regards,
Sinclair Group.
Thank you for your kind feedback! We’re delighted to hear that you had an excellent experience and found the handover process professional and helpful. We hope you enjoy your new car!
Kind regards,
Sinclair Group