Motability Scheme at Sinclair Mercedes-Benz Cardiff & Newport

4.5
Rating 4.5
(45 reviews)
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:30 - 17:00 11:00 - 16:00

Welcome to Sinclair Mercedes-Benz Cardiff & Newport

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. Sinclair Mercedes-Benz Cardiff & Newport can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sinclair Mercedes-Benz Cardiff & Newport on 02920542400 to make an appointment with our Motability specialist.

Contact information

Address
Mulberry Drive
Cardiff Gate Business Park
Pontprennau CF23 8RX
GB
Phone Number
Call Sinclair Mercedes-Benz Cardiff & Newport on 029 2054 2400
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:30 - 17:00 11:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:30 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Mark Davies
  • David Cheung
  • Mathew Llewellyn
  • Ryan Sullivan
  • Samantha Cooke
  • Joshua Bowen
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 14:00
SundayClosed

Motability service specialists:

  • James Darocha
  • Connor Brown
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sinclair Mercedes-Benz Cardiff & Newport

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Sinclair Mercedes-Benz Cardiff & Newport

  • Rating 5.0
    Ryan was excellent and very accommodating, with great customer service skills and understanding of my needs.
  • Rating 5.0
    Excellent service as always. Very helpful
  • Rating 5.0
    The staff member Ryan who handled my handover of vehicle was consistently helpful throughout the whole process, from start to finish of me choosing my car, test driving and ordering my car, to coming to collect it and handing over my previous vehicle. He made the process very easy for myself and was extremely helpful throughout so I am very grateful!
  • Rating 5.0
    Very professional
  • Rating 5.0
    Excellent service
    Response from Sinclair Mercedes-Benz Cardiff & Newport
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent service from when I arrived right through to collection.
    Response from Sinclair Mercedes-Benz Cardiff & Newport
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent
    Response from Sinclair Mercedes-Benz Cardiff & Newport
    Thank you for the feedback Lyndon, much appreciated! We're glad to head that the team at Mercedes-Benz of Cardiff could be of assistance.
    Kind regards,
    Sinclair Group.
  • Rating 4.0
    It went smoothly
    Response from Sinclair Mercedes-Benz Cardiff & Newport
    That's great to hear Paul! If we can ever be of service in the future please don't hesitate to reach out.
    Kind regards,
    Sinclair Group
  • Rating 4.0
    Response from Sinclair Mercedes-Benz Cardiff & Newport
    Thanks for your feedback Alannah, if you'd like to discuss anything in further detail please reach out!
    Kind regards,
    Sinclair Group.
  • Rating 5.0
    Great costumer service
    Response from Sinclair Mercedes-Benz Cardiff & Newport
    Thank you for your feedback Agnesa! We're glad we could be of service.
    Kind regards,
    Sinclair Group.
  • Rating 5.0
    Awesome experience @Sinclair Mercedes Cardiff , my first Mot on my AMG . Brilliant customer service thank you Team Sinclair . Mr SK
    Response from Sinclair Mercedes-Benz Cardiff & Newport
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
    Kind regards,
    Sinclair Group
  • Rating 5.0
    Great customer service
    Response from Sinclair Mercedes-Benz Cardiff & Newport
    We're pleased to know you received great customer service, Christopher! Thank you for your feedback. We're here for you. Kind regards, Sinclair Group
  • Rating 5.0
    Lovely service. Booked a while you wait and it was very quick
    Response from Sinclair Mercedes-Benz Cardiff & Newport
    Thank you for choosing our service, Rhian! We're glad you had a quick and pleasant experience. Your satisfaction matters to us. Kind regards, Sinclair Group
  • Rating 5.0
    Receptionist was very good. Adam was very helpful and kept us informed of the progres.
    Response from Sinclair Mercedes-Benz Cardiff & Newport
    We're glad Adam could provide helpful assistance, Doreen! Thank you for sharing your experience. We're here to help with any future needs. Kind regards, Sinclair Group
  • Rating 5.0
    First class service could not ask for better thank you for the service you give me
    Response from Sinclair Mercedes-Benz Cardiff & Newport
    Your satisfaction is our priority, Alan! We're glad you received first-class service. Thank you for choosing us. Kind regards, Sinclair Group
  • Rating 5.0
    All good thank you
    Response from Sinclair Mercedes-Benz Cardiff & Newport
    We're glad all went well, Christine! Thank you for your feedback. Feel free to reach out if need any further assistance.
    Kind regards, Sinclair Group
  • Rating 5.0
    A Truly Professional Service .from everyone involved .
    Response from Sinclair Mercedes-Benz Cardiff & Newport
    Thank you Maldwyn, much appreciated!
    Kind regards,
    Sinclair Group.
  • Rating 5.0
    Easy, trouble free experience
    Response from Sinclair Mercedes-Benz Cardiff & Newport
    We're pleased to know you had an easy and trouble-free experience, Charles! Thank you for your feedback. Kind regards, Sinclair Group
  • Rating 5.0
    I adore visiting Mercedes Cardiff. I am treated like royalty by the lovely lady on reception.
    My car was in for an MOT and I was kept informed of its progress. There is a comfortable seating area where you can watch TV or catch up with some work. Refreshments are free and unlimited.
    My car was cleaned and I left a happy customer.
    My only regret is that I cannot get my next Motability car from Mercedes...and I am definitely not a ford kinda gal.
    Response from Sinclair Mercedes-Benz Cardiff & Newport
    Thank you for your lovely feedback, Claire! We're pleased to know you enjoy your visits. Your satisfaction matters to us. Kind regards, Sinclair Group
  • Rating 5.0
    Excellent customer service.
    Response from Sinclair Mercedes-Benz Cardiff & Newport
    Thank you for acknowledging our excellent customer service, Emma! We're glad you had a positive experience. Kind regards, Sinclair Group

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