Motability Scheme at Mon Motors Audi Cardiff

4.8
Rating 4.8
(196 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00Closed Today

Contact information

Address
Wagtail Close
Cardiff Gate Business Park
Pontprennau CF23 8RT
GB
Phone Number
Call Mon Motors Audi Cardiff on 029 2054 7555
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Joshua Rhodes
  • Joshua Starkey
  • Matthew Mcmullen
  • James Payne
  • Kit Wong
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Peter Horsell
  • Christina Jefferis
We recommend calling and booking an appointment before visiting.
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Accessibility features at Mon Motors Audi Cardiff

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Mon Motors Audi Cardiff

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Mon Motors Audi Cardiff can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Mon Motors Audi Cardiff on 02920547555 to make an appointment with our Motability specialist.

Reviews at Mon Motors Audi Cardiff

  • Rating 5.0
    Really liked the car I had to use when mine was in service, loved it so much I nearly wanted to buy it. Overall 10
    Response from Mon Motors Audi Cardiff
    Hello Paul. Thank you for taking the time to leave a review regarding your recent service with us! We're thrilled to hear that you would recommend us!
  • Rating 5.0
    James and team were extremely helpful
    Response from Mon Motors Audi Cardiff
    Hi Christopher, thanks for taking the time to leave a 5-star review! We'll ensure that James and the team reads your kind words!
  • Rating 5.0
    Amazing service each and everytime the best about
    Response from Mon Motors Audi Cardiff
    Hi Tristan, thanks for taking the time to leave a 5-star review!
  • Rating 1.0
    Motability are always fantastic. However the dealership continues to keep picking up faults with my vehicle although its top notch condition and driven always sensibly. Im starting to think if its audi that are the issue. The dealership advised that the clutch is not working as should be and quoted motability £3k. Clutch is perfectly fine. The lady i spoke to in dealership also drove it and said the clutch is just spongy and need investigation. I also had an electrical fault with the vehicle which is a system fault and they quoted motability a lot of money for although its a system fault and are common in the q2 models. I think audi are ripping motability a new one and taken full advantage and making money on them. New car application is now not with them. Happy to hand the car back in. Motability you are fantastic as always.
  • Rating 5.0
    James was a pleasure to deal with , lovely personality and very professional, it was a great experience from start to finish
    Response from Mon Motors Audi Cardiff
    Hi Jonathan, thanks for taking the time to leave a 5-star review! We are happy to hear about your experience with us. We hope to see you again soon.
  • Rating 5.0
    Amazing customer care from everybody at Cardiff Gate Audi
    Response from Mon Motors Audi Cardiff
    Hi Georgia, thanks for taking the time to leave a 5-star review!
  • Rating 4.0
    Overall really good. I do feel slightly differently treated as a motability user however. I don't get the same treatment as if I owned my car. I never get offered a drink while I wait and when checking in I get told oh its motability just take a seat and nothing more.
    Response from Mon Motors Audi Cardiff
    Hello Daniel. Thank you for taking the time to leave a review relating to your recent experience with us here at Cardiff Audi. We're sorry to hear that you feel as if the team treated you differently being a Motability customer, we assure you that this is not the case and will provide this review as training to the respective teams to ensure that customers don't feel this way again. Thank you for your recommendation and your 4-star rating, we look forward to welcoming you again!
  • Rating 5.0
    Absolutely brilliant service, so friendly, helpful and very friendly.
    Response from Mon Motors Audi Cardiff
    Hi Elizabeth, thanks for taking the time to leave a 5-star review!
  • Rating 5.0
    Excellent staff. Service amazing
    Response from Mon Motors Audi Cardiff
    Hi Carol, thanks for taking the time to leave a 5-star review!
  • Rating 5.0
    Knowledgeable and understood my needs
    Response from Mon Motors Audi Cardiff
    Hi Thomas, thanks for taking the time to leave a 5-star review!
  • Rating 5.0
    Very helpful and understood what was going on
    Response from Mon Motors Audi Cardiff
    Hi Kia, thanks for taking the time to leave a 5-star review!
  • Rating 5.0
    Brilliant fast service
    Response from Mon Motors Audi Cardiff
    Hello Chase. Thank you for taking the time to leave a 5-star review regarding your recent service with us here at Mon Motors Cardiff Audi!
  • Rating 5.0
    Mark was so lovely who came to get my car for Mot very friendly and polite so thank you
    Response from Mon Motors Audi Cardiff
    Hi Deianna, thanks for taking the time to leave a 5-star review!
  • Rating 5.0
    James and colleagues were extremely helpful kind and professional
    Response from Mon Motors Audi Cardiff
    Hi Christopher, thanks for taking the time to leave a 5-star review!
  • Rating 5.0
    Mark was extremely friendly and very professional. Mark explained everything to me very well. They collected and dropped the car off to me and kept me updated throughout the day. Thank you very much!
    Response from Mon Motors Audi Cardiff
    Hi Frances, thanks for taking the time to leave a 5-star review! We are happy to hear about your experience with us.
  • Rating 5.0
    Audi were great
    Response from Mon Motors Audi Cardiff
    Hi Sean, thanks for taking the time to leave a 5-star review !
  • Rating 5.0
    Joshua was very polite and helpful, and he knew what he was talking about Wendy dymond
    Response from Mon Motors Audi Cardiff
    Hi Wendy, thanks for taking the time to leave a 5-star review!
  • Rating 5.0
    Very professional well-maintained and very polite to the customers can forward the service I receive from AUDI
    Response from Mon Motors Audi Cardiff
    Hi Allan, thanks for taking the time to leave a 5-star review!
  • Rating 5.0
    On time, cleaned and valeted
    Response from Mon Motors Audi Cardiff
    Hi Catherine, thanks for taking the time to leave a 5-star review!
  • Rating 5.0
    Very good
    Response from Mon Motors Audi Cardiff
    hi Bernard, thank for taking the time to leave a 5-star review!

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