Motability Scheme at Mon Motors Ford Chepstow

4.7
Rating 4.7
(17 reviews)
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 13:00Closed Today

Contact information

Address
Mon-House
Newhouse Farm Industrial Estate
Chepstow NP16 6UD
GB
Phone Number
Call Mon Motors Ford Chepstow on 01291 635830
Email
Reviews
Visit dealer website

Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 13:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Beverley Banks
  • Geraint Reynolds
We recommend calling and booking an appointment before visiting.

Accessibility features at Mon Motors Ford Chepstow

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Welcome to Mon Motors Ford Chepstow

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Mon Motors Ford Chepstow can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Mon Motors Ford Chepstow on 01291635830 to make an appointment with our Motability specialist.

Reviews at Mon Motors Ford Chepstow

  • Rating 5.0
    Collected and returned car in time for my afternoon hospital appointment.
    Response from Mon Motors Ford Chepstow
    Hi Raymond, thanks for taking the time to leave a 5-star review!
  • Rating 5.0
    Excellent customer service, thank you so much,
    Response from Mon Motors Ford Chepstow
    Hi Suzanne, Thanks for taking the time to leave a 5 star review!
  • Rating 5.0
    Excellent service
    Response from Mon Motors Ford Chepstow
    Hi Shelagh. Thank you for leaving a 5* review. We are delighted to hear about your recent experience!
  • Rating 5.0
    Brilliant. Thanks for picking up my car for its service and delivering it fully cleaned as well. Fantastic 5 stars.
    Response from Mon Motors Ford Chepstow
    Hello Raymond, thank you for your kind words. We are thrilled to hear that you were happy with the service you received.
  • Rating 5.0
    Great customer service
    Response from Mon Motors Ford Chepstow
    Hello Michael, thank you for taking the time to leave this review!
  • Rating 5.0
    Great service
    Response from Mon Motors Ford Chepstow
    Hello Judith, thank you for taking the time to leave this great review.
  • Rating 5.0
    Brilliant
    Response from Mon Motors Ford Chepstow
    Hi Sharon, thank you for leaving this positive review!
  • Rating 2.0
    So the whole experience was not enjoyable , I felt like I didn’t have long or much notice to book it . The last on the phone was quite rude . No spare cars I had to be in work no one could give me a lift to Chepstow baring in mind it was just up the road and it was -4 .
    Response from Mon Motors Ford Chepstow
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership.
  • Rating 5.0
    Excellent experience all round
    Response from Mon Motors Ford Chepstow
    Hello Huw, thank you for taking the time to leave a great review!
  • Rating 5.0
    Very good service
    Response from Mon Motors Ford Chepstow
    Thank you for your 5-star rating.
  • Rating 5.0
    Very efficient.
    Response from Mon Motors Ford Chepstow
    Hello Anita, thank you kindly for leaving that 5-star review!
  • Rating 5.0
    Very friendly and excellent customer service
    Response from Mon Motors Ford Chepstow
    Hello Sarah and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
  • Rating 5.0
    They collected my car and bought it back. Such a good service. Very polite
    Response from Mon Motors Ford Chepstow
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks
  • Rating 4.0
    On time and keep me updated
    Response from Mon Motors Ford Chepstow
    Thank you for your high star rating.
  • Rating 5.0
    Had to sit and wait but was offered a coffee with a smile
    Response from Mon Motors Ford Chepstow
    Hello Amelia H.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Great customer service
    Response from Mon Motors Ford Chepstow
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Chris
  • Rating 5.0
    Everything as expected
    Response from Mon Motors Ford Chepstow
    Hello Colin S.. Thank you for taking the time to leave us a review about your visit.

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