Motability Scheme at Cwmbran Ford

4.9
Rating 4.9
(43 reviews)
08:30 - 18:00 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00Closed Today
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Contact information

Address
Avondale Road
Pontrhydyrun
Cwmbran NP44 1TT
GB
Phone Number
Call Cwmbran Ford on 01633 627800
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Ian Lawrence
  • Daisy Natale
  • Keeley Morgan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Mark Lane
  • Andrew Kinnersley
  • Sam Brand
We recommend calling and booking an appointment before visiting.
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Accessibility features at Cwmbran Ford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Cwmbran Ford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Cwmbran Ford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Cwmbran Ford on 01633627800 to make an appointment with our Motability specialist.

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Motability Quarter 1 2022 Dealer Award Winner

Reviews at Cwmbran Ford

  • Rating 5.0
    I highly recommend a visit to see Daisy who dealt with my motorbility car. She’s a lovely lady, very thoughtful, helpful and made the whole experience stress free for me. Thankyou Daisy, I’m thrilled with my car. Five star service for sure. Sally Ann Arlott.
  • Rating 5.0
    Excellent service!
  • Rating 5.0
    Perfect
  • Rating 5.0
    Daisy was very helpful in going through a few things with me regarding the Kuga.
  • Rating 5.0
    Excellent customer service
  • Rating 2.0
    Never thought it would take 8 hours fir a mot
    Response from Cwmbran Ford
    Thank you for taking the time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. It certainly doesn't take 8 hours to perform an MOT. However perhaps what wasn't explained is that your car may not be seen straight away but slotted in amongst over vehicles during the time we have the vehicle with us.
  • Rating 5.0
    Great customer service
    Response from Cwmbran Ford
    Hello Shirley E.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Good service Daisy showed me all around the car as well as the controls very helpful
    Response from Cwmbran Ford
    Hi Mark, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Daisy, we hope to see you again soon! Kind regards,
  • Rating 5.0
    The customer service I received was 1st class I was very happy
    Response from Cwmbran Ford
    Hello Colin H.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Great Customer Service from Daisy, she was very thorough and explained everything in great detail. She's very professional and an asset to the company.
    Response from Cwmbran Ford
    Hi Amanda, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Daisy, we hope to see you again soon! Kind regards,
  • Rating 5.0
    Phillip Jones great severs
    Response from Cwmbran Ford
    Hello Phillip J.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Pickup and return as requested. Very good service
  • Rating 5.0
    Very helpful explained very thing well and very pleasant well pleased
    Response from Cwmbran Ford
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Chris
  • Rating 5.0
    Excellent service, my car was collected and dropped off with no problems at all. Thankyou as I’m a disabled customer and found the gentleman very helpful.. thankyou .. S A Arlott
    Response from Cwmbran Ford
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Chris
  • Rating 5.0
    Great service couldn't be better service
    Response from Cwmbran Ford
    Hello Cyril W.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Very professional
    Thanks to the kind lady who made me tea
    I thought the vehicle inspection video was brilliant
    Response from Cwmbran Ford
    Hi Bleddyn, thank you for taking the time to leave us this brilliant 5-star review, your comments have been passed to Management to ensure that the team receives recognition for the fantastic customer service which he provided to you. Kind regards,
  • Rating 5.0
    Great customer service
    Response from Cwmbran Ford
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Chris
  • Rating 5.0
    daisy was a diamond! she explained everything in ways we understood. a cheerful disposition and a smile goes a long way. she is a treasure.thankyou daisy
    Response from Cwmbran Ford
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Daisy receives the recognition he deserves. Many thanks Chris
  • Rating 5.0
    Fabulous customer service
    Response from Cwmbran Ford
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Chris
  • Rating 5.0
    Great customer Service
    Response from Cwmbran Ford
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Chris
Displaying reviews 1 - 3 out of the 20 most recent
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