Motability Scheme at Mon Motors Ford Cwmbran

4.8
Rating 4.8
(226 reviews)
08:30 - 18:00 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00Closed Today

Contact information

Address
Avondale Road
Pontrhydyrun
Cwmbran NP44 1TT
GB
Phone Number
Call Mon Motors Ford Cwmbran on 01633 627800
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Daisy Natale
  • Ashley Raffour
  • Keeley Morgan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Mark Lane
  • Sam Brand
We recommend calling and booking an appointment before visiting.
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Accessibility features at Mon Motors Ford Cwmbran

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Mon Motors Ford Cwmbran

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Mon Motors Ford Cwmbran can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Mon Motors Ford Cwmbran on 01633627800 to make an appointment with our Motability specialist.

Reviews at Mon Motors Ford Cwmbran

  • Rating 5.0
    I didn't have any experience. I was at home.
    Response from Mon Motors Ford Cwmbran
    Hi Adrian, thanks for taking the time to leave a 5-star review!
  • Rating 5.0
    5 star :)excellent customer service thank you :)
    Response from Mon Motors Ford Cwmbran
    Hi Barrie, thanks for taking the time to leave a 5-star review!
  • Rating 5.0
    So professional. Very grateful for a very fast service
    Response from Mon Motors Ford Cwmbran
    Hello Mandy. Thank you for taking the time to leave a 5-Star review regarding your recent experience with us here at Cwmbran Ford. We're delighted to hear that the team was professional and provided you with a fast service. We'll ensure that the team reads your kind words and we look forward to seeing you again!
  • Rating 2.0
    Cwmbran Ford service team are rude and this has been the case for numerous occasions. Sadly yesterday was no different. I was spoken to with a sharp tone, not offered a chair when clearly struggling to stand and spoken to as I was an inconvenience.
    Response from Mon Motors Ford Cwmbran
    Hi Ceri, thank you for taking the time to leave a review, we're sorry to hear about your recent experience with us. Can you please email us at Marketing@monmotors.com with further information for us to investigate? Thank you
  • Rating 5.0
    Went smoothly Daisy was friendly
    Response from Mon Motors Ford Cwmbran
    Hello Quita. Thank you for taking the time to write a review regarding your recent experience with us here at Ford Cwmbran! We're delighted to hear that Daisy was friendly and everything went smoothly! We'll ensure that Daisy reads your kind words & we look forward to seeing you again!
  • Rating 5.0
    I dealt with Daisy and she was amazing . Daisy talked us through the process and kept us updated with everything. Explained how every worked when I picked the vehicle up. I will definitely be going back for my next car . Amazing service
    Response from Mon Motors Ford Cwmbran
    Hello Joan. Thank you for taking the time to leave a 5-star review. We're delighted to hear that Daisy was amazing throughout, talked you through the process and kept you updated with everything. We'll ensure that Daisy reads your kind words and we look forward to seeing you again!
  • Rating 5.0
    Every good
    Response from Mon Motors Ford Cwmbran
    Hi Rachel, thanks for taking the time to leave a 5-star review!
  • Rating 5.0
    Aw it was excellent service
    Response from Mon Motors Ford Cwmbran
    Hi Joan, thanks for taking the time to leave a 5-star review!
  • Rating 5.0
    Very friendly mot service I had can't fault it very friendly
    Response from Mon Motors Ford Cwmbran
    Hello Stephen. Thank you for taking the time to leave a 5-star review regarding your recent experience with us here at Mon Motors Ford Cwmbran. We're thrilled to hear that you received a friendly MOT service! We look forward to seeing you again.
  • Rating 5.0
    Friendly and efficient customer service.
    Response from Mon Motors Ford Cwmbran
    Hi Corrina, thanks for taking the time to leave a 5-star review!
  • Rating 5.0
    It was excellent
    Response from Mon Motors Ford Cwmbran
    Hi David, thanks for taking the time to leave a 5-star review !
  • Rating 5.0
    Excellent service. Handover went smoothly
    Really pleased with new car
    Response from Mon Motors Ford Cwmbran
    Hello Mark. Thank you for taking the time to leave a 5-star review regarding your recent handover experience with us here at Mon Motors Ford Cwmbran! We're delighted to hear that everything went smoothly. We look forward to seeing you again!
  • Rating 5.0
    Whole process was simple and straightforward.
    Daisy was our representative at the dealership and was great throughout.
    Response from Mon Motors Ford Cwmbran
    Hi Jeffrey, thanks for taking the time to leave a 5-star review! We are happy to hear about your time with us and that the process was simple and straightforward.
  • Rating 5.0
    Lovely lady daisy she knew her job very polite I would recommend you
    Response from Mon Motors Ford Cwmbran
    Hello Patricia. Thank you for taking the time to leave a 5-star review regarding your recent experience with us here at Cwmbran Ford! We're delighted to hear that Daisy was polite throughout! We look forward to seeing you again!
  • Rating 5.0
    Amazing so helpful
    Response from Mon Motors Ford Cwmbran
    Hi Lindy, thanks for taking the time to leave a 5-star review!
  • Rating 4.0
    My car had its service,but dashboard still flashing up saying oil change needed.
    Response from Mon Motors Ford Cwmbran
    Hi Jason, thanks for taking the time to leave a 4-star review!
  • Rating 5.0
    Fantastic service from Daisy as usual
    Response from Mon Motors Ford Cwmbran
    Hi Melanie, thanks for taking the time to leave a 5-star review!
  • Rating 5.0
    Daisy was wonderful can't fault any part of my experience everything was explained clearly and professionally
    Response from Mon Motors Ford Cwmbran
    Hi Kerry, thanks for taking the time to leave a 5-star review! We are happy to hear about your experience with us.
  • Rating 5.0
    Very knowledgeable and brilliant service
    Response from Mon Motors Ford Cwmbran
    Hello Gareth. Thank you for taking the time to leave a 5-star review regaring your recent experience with us here at Mon Motors Ford Cwmbran! We're delighted to hear that the team were very knowledgeable & provided you with a brilliant service! We look forward to seeing you again.
  • Rating 4.0
    Cross communications long wait
    Response from Mon Motors Ford Cwmbran
    Hi Quita, thanks for leaving a 4-star review! We are sorry to hear that you had a long wait on your recent visit to us.

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