Motability Scheme at Baylis Vauxhall Merthyr Tydfil

4.9
Rating 4.9
(473 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
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Welcome to Baylis Vauxhall Merthyr Tydfil

Baylis Vauxhall Merthyr Tydfil is an established local dealer specialising in new Vauxhall vehicles, service and used cars.

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Our fully trained Motability specialists are on hand to offer advice and assistance in choosing the right Motability vehicle for you. We have a terrific line up of Vauxhall models to choose from - including an electric range where you can receive a free home charger. We're also able to facilitate vehicle adaptations, many of which come free of charge.

Our Motability specialists can help with the following:

  • Assisting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability vehicle
  • Servicing and maintaining your vehicle

Contact Baylis Vauxhall Merthyr Tydfil on 01685 383828 to make an appointment with our Motability specialist.

Book an Appointment

Contact information

Address
Pentrebach Road
Merthyr Tydfil CF48 1YA
GB
Get directions
Phone Number
Call Baylis Vauxhall Merthyr Tydfil on 01685 383828
01685 383828
01685 383828
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability Scheme specialists:

  • Jamie Wilson
  • David Norris
  • Daniel Turner
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Martin Reynolds
  • Ian Tilley
  • Louise Robinson
  • Robert Holyhead
  • Chloe Hill
We recommend calling and booking an appointment before visiting.
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Accessibility features at Baylis Vauxhall Merthyr Tydfil

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Baylis Vauxhall Merthyr Tydfil

  • Rating 5.0
    All staff helpful and polite.
  • Rating 5.0
    Very efficent, no issues
  • Rating 5.0
    Excellent service
  • Rating 5.0
    Impressed with the level of service provided. Look forward to dealing with you in the future.
  • Rating 5.0
    Simply the Best
  • Rating 5.0
    Very good
  • Rating 5.0
    Brilliant service received
    Response from Baylis Vauxhall Merthyr Tydfil
    Dear Sally W.,

    Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you received brilliant service during your visit to Baylis Vauxhall Merthyr Tydfil. Our team is dedicated to providing the best experience possible, and your kind words are truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    Polite and helpful staff
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello Donal K.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our staff polite and helpful. Providing excellent service is our top priority, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    Very helpful and informative,, kept me updated all the time
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello Mark W.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service helpful and informative. Keeping our customers updated is a top priority for us, and it's wonderful to know that we met your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    Excellent service from Jamie
    Response from Baylis Vauxhall Merthyr Tydfil
    Dear Annette R.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you received excellent service from Jamie. At Baylis Vauxhall Merthyr Tydfil, we strive to provide the best experience possible for our customers, and it's always rewarding to know when we've succeeded. Your feedback is greatly appreciated and will be shared with Jamie and the rest of our team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    Jamie at the Baylis Merthyr branch was amazing. He was so helpful and kept us up to date with the application. When we collected the car he showed us everything we needed to know.
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello Terri,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Jamie at our Baylis Vauxhall Merthyr Tydfil branch. It's fantastic to know that he was able to assist you effectively and keep you informed throughout the application process. We're also glad that he took the time to ensure you were comfortable and knowledgeable about your new car.

    Your satisfaction is our top priority, and your kind words motivate us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme with us.

    Best regards,
    Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    I found him to be very informative, helpful and relaxed. My application was completed very profentuinaly and prompt.
    Response from Baylis Vauxhall Merthyr Tydfil
    Dear Carol B.,

    Thank you so much for taking the time to share your experience with us at Baylis Vauxhall Merthyr Tydfil. We are thrilled to hear that you found our service informative, helpful, and relaxed. It's wonderful to know that your application process was completed professionally and promptly. Your feedback is greatly appreciated and will be shared with our team. We look forward to assisting you again in the future.

    Best regards,
    The Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    Very helpful and informative
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello Mark W.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and informative. Our team at Baylis Vauxhall Merthyr Tydfil is dedicated to providing the best experience possible, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    Really good
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello Alisha J.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a really good experience with the Motability Scheme at Baylis Vauxhall Merthyr Tydfil. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    Always very polite,helpful and made me feel comfortable about discussing anything I want,excellent service with motability advisor
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello Julie M.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an excellent experience with our Motability advisor and felt comfortable discussing your needs. Providing polite and helpful service is something we strive for, and it's great to know we met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    Great service
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello Theo M.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with our service at Baylis Vauxhall Merthyr Tydfil. Your feedback is incredibly important to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    The staff were very helpful as usual particularly Jade and Amy first class customer service.
    Response from Baylis Vauxhall Merthyr Tydfil
    Dear Caroline J.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our team at Baylis Vauxhall Merthyr Tydfil. Jade and Amy will be delighted to know that their efforts in providing first-class customer service made a difference during your visit. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible. We look forward to welcoming you back in the future.

    Best regards,
    The Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    Excellent customer service...polite ,prompt and very efficient
    Response from Baylis Vauxhall Merthyr Tydfil
    Dear Anne D.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an excellent experience with our customer service team at Baylis Vauxhall Merthyr Tydfil. Providing polite, prompt, and efficient service is our top priority, and it’s rewarding to know that we met your expectations.

    Your feedback is greatly appreciated and will be shared with our team to continue inspiring them to deliver exceptional service. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    Jamie was excellent in dealing with our purchase, friendly and polite, made us feel at home, in my opinion he’s an asset to the car dealers business.
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello Keith,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Jamie during your purchase. It's fantastic to know that he made you feel at home and provided the friendly and polite service we strive for. Your kind words truly mean a lot to us, and we agree that Jamie is indeed an asset to our team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    All the people at Vauxhall are very kind and helpful, I’m extremely grateful for their support and first class service.

    Thankyou for your kindness

    David G
    Response from Baylis Vauxhall Merthyr Tydfil
    Dear David,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience with our team at Baylis Vauxhall Merthyr Tydfil. Providing first-class service and support is our top priority, and it’s incredibly rewarding to know that we have met your expectations.

    Your kind words will be shared with the entire team, as they serve as a great motivation for us to continue delivering the best service possible. If there is anything more we can do for you in the future, please do not hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Warm regards,
    Baylis Vauxhall Merthyr Tydfil Team

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