Motability Scheme at Baylis Vauxhall Merthyr Tydfil

4.9
Rating 4.9
(433 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today

Welcome to Baylis Vauxhall Merthyr Tydfil

Baylis Vauxhall Merthyr Tydfil is an established local dealer specialising in new Vauxhall vehicles, service and used cars.

Our fully trained Motability specialists are on hand to offer advice and assistance in choosing the right Motability vehicle for you. We have a terrific line up of Vauxhall models to choose from - including an electric range where you can receive a free home charger. We're also able to facilitate vehicle adaptations, many of which come free of charge.

Our Motability specialists can help with the following:

  • Assisting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability vehicle
  • Servicing and maintaining your vehicle

Contact Baylis Vauxhall Merthyr Tydfil on 01685 383828 to make an appointment with our Motability specialist.

Contact information

Address
Pentrebach Road
Merthyr Tydfil CF48 1YA
GB
Phone Number
Call Baylis Vauxhall Merthyr Tydfil on 01685 383828
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability Scheme specialists:

  • Jamie Wilson
  • David Norris
  • Daniel Turner
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Ian Tilley
  • Louise Robinson
  • Robert Holyhead
  • Chloe Hill
We recommend calling and booking an appointment before visiting.
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Accessibility features at Baylis Vauxhall Merthyr Tydfil

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Baylis Vauxhall Merthyr Tydfil

  • Rating 5.0
    Very pleasant staff always kept informed of the work and very happy with service
  • Rating 5.0
    Good helpful
  • Rating 5.0
    Absolutely delighted with everything
    Thank you chloe and baylis
  • Rating 5.0
    Excellent friendly and the service was 10/10
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello Claire,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be excellent and friendly. Your feedback is incredibly valuable to us, and it’s fantastic to know that we were able to meet your expectations with a 10/10 service.

    If there’s anything else we can do for you or if you have any further feedback, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    Jamie was fantastic told everything we needed to know and very patient
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello Judith,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Jamie was able to provide you with all the information you needed and that his patience made your experience a positive one. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Baylis Vauxhall Merthyr Tydfil.

    Best regards,

    [Your Name]
    Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    Brilliant, friendly and the whole process was amazing 10/10
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello Claire,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Baylis Vauxhall Merthyr Tydfil. Our team strives to provide friendly and efficient service, and it's fantastic to know that we met your expectations. Your feedback is greatly appreciated and will be shared with the entire team. If you ever need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    Excellent service very clear about what was being done and very informative during process. Very friendly and helpful staff I will always stick with Vauxhall because they care about customers.
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello Paul H.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience with our team at Baylis Vauxhall Merthyr Tydfil. It's great to know that our staff was able to provide clear and informative service throughout your visit. We truly value your loyalty and are delighted to have you as part of the Vauxhall family. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    Jamie was excellent he had lots of patience took the time to explain everything and took me for a test drive.
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello Laura,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear about your positive experience with Jamie at our Merthyr Branch. It's great to know that his patience and thorough explanations made your visit enjoyable, and that you appreciated the test drive. Your satisfaction is our top priority, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    Very good satisfied with the salesman
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello Jane,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were very satisfied with the service provided by our salesman. Our team at Baylis Vauxhall Merthyr Tydfil is dedicated to ensuring our customers have the best experience possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    Great service
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello Philip D.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you received great service at Baylis Vauxhall Merthyr Tydfil. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    Absolutely amazing. Everything so straight forward.
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello Aimee D.,

    Thank you so much for your wonderful review! We're thrilled to hear that you found everything straightforward and had an amazing experience with us at Baylis Vauxhall Merthyr Tydfil. Your feedback is incredibly valuable to us, and it’s great to know that we could meet your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    It was brilliant
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello Sarah,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a brilliant experience with us at Baylis Vauxhall Merthyr Tydfil. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    The lady who dealt with me was very nice and friendly. The work was done quickly and she phoned to arrange pick up.
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello Hannah,

    Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that you had a positive experience with our team at Baylis Vauxhall Merthyr Tydfil. It's great to know that you found our service friendly and efficient. We always strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    Took longer than expected but car was all okay and fuelled when we got it
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello Ciara J.,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you were satisfied with your car and that it was ready and fuelled for you. We apologize for any delay you experienced and appreciate your patience and understanding. Your positive rating means a lot to us, and we're committed to ensuring a smooth and efficient experience for all our customers in the future.

    If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    Staff friendly, helpful and knowledgeable about all aspects of the car I was interested in.
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello Lisa Y.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly, helpful, and knowledgeable. It's our goal to ensure every customer has a positive experience, and your feedback reassures us that we are on the right track. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to welcoming you back to Baylis Vauxhall Merthyr Tydfil in the future.

    Best regards,
    The Baylis Vauxhall Merthyr Tydfil Team
  • Rating 4.0
    Excellent, staff are very friendly and helpful . Made the experience easy . Will definitely be recommending my family and friends .Tracey m
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello Tracey,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us at Baylis Vauxhall Merthyr Tydfil. Our team takes great pride in being friendly and helpful, and it's fantastic to know that we made your experience easy. We truly appreciate your recommendation to family and friends. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    Happy to help very friendly
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello Leanne,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and helpful. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Baylis Vauxhall Merthyr Tydfil.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Very helpful
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello Owain J.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service very helpful. At Baylis Vauxhall Merthyr Tydfil, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    It was very professional and helpful
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello Howard,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service at Baylis Vauxhall Merthyr Tydfil to be professional and helpful. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Baylis Vauxhall Merthyr Tydfil Team
  • Rating 5.0
    Great friendly service very helpful
    Response from Baylis Vauxhall Merthyr Tydfil
    Hello John C.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Baylis Vauxhall Merthyr Tydfil.

    Best regards,
    The Motability Scheme Team

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