Motability Scheme at Evans Halshaw Ford Merthyr Tydfil

4.7
Rating 4.7
(17 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00

Welcome to Evans Halshaw Ford Merthyr Tydfil

At Evans Halshaw Ford Merthyr Tydfil, we will guide you through every step of the way for your peace of mind.

Here at Evans Halshaw Ford Merthyr Tydfil, we are incredibly proud of our knowledgeable and fully trained Motability Scheme Specialists who will ensure the most seamless, best quality service for you right from the first moment you enquire.

We have been supplying Motability vehicles for over 15 years and have had incredible responses from the scheme users. Our team here will be by your side every step of the way, right from your first enquiry to the last day of your Motability vehicle agreement, ensuring all the questions are answered and queries are taken care of for your peace of mind and comfort.

Contact Evans Halshaw Ford Merthyr Tydfil on 01685374111 to make an appointment with our Motability specialist.

Contact information

Address
Pentrebach Road
Merthyr Tydfil CF48 1YA
GB
Phone Number
Call Evans Halshaw Ford Merthyr Tydfil on 01685 374111
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Arvind Singh
  • Matthew Bennett
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Connie Richards
  • Ellie Williams
We recommend calling and booking an appointment before visiting.
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Accessibility features at Evans Halshaw Ford Merthyr Tydfil

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Evans Halshaw Ford Merthyr Tydfil

  • Rating 5.0
    Fabulous service. Very friendly efficient staff
    Response from Evans Halshaw Ford Merthyr Tydfil
    Hi Carl,

    Thank you for such a positive review.

    Have a wonderful day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Great people
    Response from Evans Halshaw Ford Merthyr Tydfil
    Hi Derek,

    A huge thanks for taking the time to rate your recent experience with us.

    The leadership team love to see such great feedback!

    Have a nice day,
    Evans Halshaw Customer Services
  • Rating 5.0
    Great service with the same person who I delt with 3 years ago very helpfull and Highley recommended thankyou arvind channa
    Response from Evans Halshaw Ford Merthyr Tydfil
    Hi Darren,

    It is wonderful to receive such a positive review!

    All the best!
    Evans Halshaw Customer Services
  • Rating 3.0
    They haven't contacted me to let me what was wrong but had someone to come to collect it about brakes so could you ask if driving with faulty brakes cos nobody answers,phone there thanks
    Response from Evans Halshaw Ford Merthyr Tydfil
    Hi Ann,

    If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

    Thank you,
    Evans Halshaw Customer Services
  • Rating 5.0
    First class service and helpful
    Response from Evans Halshaw Ford Merthyr Tydfil
    Hi Janice,

    We are delighted to see such a positive review.

    Have a great day!
    Evans Halshaw Customer Services
  • Rating 2.0
    What customer service had a
    Volvo before this have been disappointed with the level of service very disappointed.
    Response from Evans Halshaw Ford Merthyr Tydfil
    Hi Raymond,

    Thank you for taking the time to review.

    I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

    If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

    Thank you,
    Evans Halshaw Customer Services
  • Rating 5.0
    Very friendly service and excellent quality
    Response from Evans Halshaw Ford Merthyr Tydfil
    Hi David.

    Thank you for such a positive review.

    Have a wonderful day!
    Evans Halshaw Customer Services
  • Rating 5.0
    We had the great pleasure of meeting Mr Arvind Singh,true gentleman who from the start of choosing our new puma to the handover,he was absolutely fabulous.we wish himself and his family the best of health and luck for the future.
    Response from Evans Halshaw Ford Merthyr Tydfil
    Hi Andrew,

    Thank you for your positive review.

    We're always happy to help!

    Have a great day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Great level of service
    Response from Evans Halshaw Ford Merthyr Tydfil
    Hi Richard,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Nice polite picked my car up for me and retuned it quicker then expected
    Response from Evans Halshaw Ford Merthyr Tydfil
    Hi Julie,

    Thank you for reviewing us!

    We appreciate you taking the time to do this, and hope you have a great day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Great customer service
    Response from Evans Halshaw Ford Merthyr Tydfil
    Hi Donna,

    Thank you for your positive review.

    Have a great day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Excellent service quick and easy process staff very helpful and made you feel at ease
    Response from Evans Halshaw Ford Merthyr Tydfil
    Hi Dylan,

    Thanks so much for the review!

    Our team takes pride in providing excellent customer service.

    Take care,
    Evans Halshaw Customer Services
  • Rating 5.0
    Brilliant customer service
    Response from Evans Halshaw Ford Merthyr Tydfil
    Hi Janice,

    Thanks so much for the review!

    Our team takes pride in providing excellent customer service.

    Take care,
    Evans Halshaw Customer Services
  • Rating 5.0
    Very good experience
    Response from Evans Halshaw Ford Merthyr Tydfil
    Hi David,

    Thank you very much for leaving a review!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 5.0
    GREAT CUSTOMER SERVICE ALWAYS KEPT US INFORMED OF WHAT WAS HAPPENING
    Response from Evans Halshaw Ford Merthyr Tydfil
    Hi Julie,

    Thank you for reviewing us!

    We appreciate you taking the time to do this, and hope you have a great day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Great customer service lovely people will be coming back again
    Response from Evans Halshaw Ford Merthyr Tydfil
    Hi Sharon,

    Thank you for taking the time to review us.

    You have really made our day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Wonderful hospitality from arvon and excellent service highly recommended explaind everything to me very nice man .
    Response from Evans Halshaw Ford Merthyr Tydfil
    Hi Denise,

    We appreciate you leaving us a review - thank you!

    Have a nice day!
    Evans Halshaw Customer Services
Displaying reviews 1 - 3 out of the 17 most recent
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