Motability Scheme at Capitol Volkswagen Merthyr Tydfil

4.8
Rating 4.8
(258 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 11:00 - 16:00

Contact information

Address
Pentrebach Road
Merthyr Tydfil CF48 1YA
GB
Phone Number
Call Capitol Volkswagen Merthyr Tydfil on 01685 350077
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 11:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Justin Davies
  • Callum Bowen
  • Adam Panniers
  • Abigail Tyrrill
  • Thomas Evans
  • Levi Bevan
  • Matthew Davies
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Linda O'Shea
  • Jade Dovey
We recommend calling and booking an appointment before visiting.
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Accessibility features at Capitol Volkswagen Merthyr Tydfil

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Capitol Volkswagen Merthyr Tydfil

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Capitol Volkswagen Merthyr Tydfil can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Capitol Volkswagen Merthyr Tydfil on 01685350077 to make an appointment with our Motability specialist.

Reviews at Capitol Volkswagen Merthyr Tydfil

  • Rating 5.0
    A real good set up here from booking the car in to keeping ne updated hassel free and a pleasure to do business with even washed the car when I had it back
    Response from Capitol Volkswagen Merthyr Tydfil
    Good Morning, Euan. Thank you for taking the time to share your feedback about your experience with us here at Capitol Volkswagen. We're delighted to hear that your experience was a positive one. See you again soon.
  • Rating 5.0
    Very good service and extremely efficient.
    Response from Capitol Volkswagen Merthyr Tydfil
    Hi Josephine, we are very happy to have provided you with such a positive experience. Thanks for taking the time to leave us this information about your visit.
  • Rating 5.0
    Brilliant servicing and mot. Friendly staff. Good communication.
    Response from Capitol Volkswagen Merthyr Tydfil
    Good Morning, Soffi. Thank you for leaving this excellent rating and review about your experience with our team. See you again soon.
  • Rating 5.0
    Good
    Response from Capitol Volkswagen Merthyr Tydfil
    Thank you for this kind feedback and rating, Kathleen. Have a great day ahead!
  • Rating 5.0
    The team in Merthyr Tydfil. Are a very good team.
    Response from Capitol Volkswagen Merthyr Tydfil
    Hi, Michael. Thank you for leaving this great review and rating about your experience with our Capitol Volkswagen team. See you again soon.
  • Rating 5.0
    Excellent service provided by Levi
    Response from Capitol Volkswagen Merthyr Tydfil
    Hello, Aimee. Thank you for sharing your positive experience and leaving this kind rating. See you again soon.
  • Rating 5.0
    Thank full of everything that’s have been done for me
    Response from Capitol Volkswagen Merthyr Tydfil
    Hi Jaime, we're delighted to hear that you enjoyed your experience with our team at Capitol Volkswagen. Thanks very much for leaving us this great review!
  • Rating 5.0
    Brilliant service well done
    Response from Capitol Volkswagen Merthyr Tydfil
    Hello Lucille, thank you for sharing your kind comments today. Our team will be delighted to hear that you left with a positive impression.
  • Rating 5.0
    Had a good experience. Tom was great through ordering the car. The only thing it lacked was updates on the cars progress. I ordered it in march and had no update up until it was ready for collection in december and had to find 1600 before christmas with kids was hard. The previous experiences ive been updated throughout but i had nothing in months, i do think keeping your customers updated throughout should be looked at and improved on.
    Response from Capitol Volkswagen Merthyr Tydfil
    Hi, Clara. Thank you for leaving this insightful review about your experience with us. We appreciate your feedback. We hope to see you again soon!
  • Rating 5.0
    The sales man was great
    Response from Capitol Volkswagen Merthyr Tydfil
    Good Morning, Skyla. Thank you for leaving this kind review about your experience with the team. See you again soon!
  • Rating 5.0
    Amazing service from start to finish , excellent communication throughout
    Response from Capitol Volkswagen Merthyr Tydfil
    Hi, Tammy. Thank you for taking the time to leave us a review about your experience. Please let us know if there is anything else we can do for you, we are more than happy to help.
  • Rating 5.0
    Extremely professional , very friendly ,and welcoming ,Abby was very knowledgeable and answered all our queries. Loved the colour and all tech that was it , very happy customer
    Response from Capitol Volkswagen Merthyr Tydfil
    Good Afternoon, Rita. Thank you for leaving this great review about your experience with the team. We look forward to seeing you again soon.
  • Rating 5.0
    Great experience,done everything, efficiently and everything was thoroughly checked.
    Response from Capitol Volkswagen Merthyr Tydfil
    Hi, Joan. We appreciate your positive feedback and excellent rating. See you again soon! Have a great week ahead.
  • Rating 5.0
    I was experiencing anxiety before and during my visit to VW in Merthyr Tydfil, but I could not have wished for a friendlier, more helpful, or empathetic gentleman than Justin. Justin saw the difficulties I was having and clearly strived to make me feel as comfortable as possible whilst ensuring that I understood each stage of the process. Thank you.
    Response from Capitol Volkswagen Merthyr Tydfil
    Good Morning, Aled, thank you for this fantastic review. We're delighted that you found our service efficient and professional at Capitol Volkswagen Merthyr Tydfil. See you again soon.
  • Rating 5.0
    Abbey was amazing!!
    Response from Capitol Volkswagen Merthyr Tydfil
    Good Morning, Leonie. Thank you for this kind review and rating. We look forward to seeing you again soon.
  • Rating 5.0
    Excellent service from Abbie kept in formed all away through from the day the car was ordered to the day it was collected
    Response from Capitol Volkswagen Merthyr Tydfil
    Hi Liam, thank you so much for taking the time to share your wonderful experience here at Capitol Volkswagen Merthyr Tydfil. We're thrilled to hear that our service is worthy of five stars!
  • Rating 5.0
    Excellent Service
    Response from Capitol Volkswagen Merthyr Tydfil
    Hi, Sharon. We appreciate you taking the time to leave this great review about your experience with the team. Have a great weekend ahead!
  • Rating 5.0
    Very friendly staff.
    Response from Capitol Volkswagen Merthyr Tydfil
    Hello, Melaine. We appreciate your positive review and fantastic rating. Have a lovely week ahead!
  • Rating 5.0
    Very friendly and efficient

    Response from Capitol Volkswagen Merthyr Tydfil
    Thank you for this fantastic review, Glyn. We look forward to seeing you again soon!
  • Rating 5.0
    Had brilliant service with Thomas Evans went through everything was really good. Was very polite
    Response from Capitol Volkswagen Merthyr Tydfil
    Hello Lindsey, thank you for sharing your kind comments. Thomas will be delighted to hear that you left with a positive impression. See you soon!

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