Motability Scheme at Capitol Volkswagen Merthyr Tydfil
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 11:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Pentrebach Road
Merthyr Tydfil CF48 1YA
GB
Phone Number
Call Capitol Volkswagen Merthyr Tydfil on 01685 350077
01685 350077
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 11:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 11:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:30 |
| Tuesday | 08:30 - 18:30 |
| Wednesday | 08:30 - 18:30 |
| Thursday | 08:30 - 18:30 |
| Friday | 08:30 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 16:00 |
Motability Scheme specialists:
- Justin Davies
- Adam Panniers
- Abigail Tyrrill
- Thomas Evans
- Levi Bevan
- Matthew Davies
- Ashley Ioannides
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:30 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:30 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:30 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Linda O'Shea
- Jade Dovey
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Capitol Volkswagen Merthyr Tydfil
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Capitol Volkswagen Merthyr Tydfil
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Capitol Volkswagen Merthyr Tydfil can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Capitol Volkswagen Merthyr Tydfil on 01685350077 to make an appointment with our Motability specialist.
Reviews at Capitol Volkswagen Merthyr Tydfil
- Rating 5.0Apr 23, 2025Amazing customer service
Support throughout
Friendly and kind - Rating 5.0Apr 14, 2025Lovely carResponse from Capitol Volkswagen Merthyr TydfilApr 15, 2025Hello Anne, thank you so much for taking the time to leave a 5-star review! Wishing you a great day ahead.
- Rating 5.0Apr 14, 2025Justin from Volkswagen was amazing and helped me with everything we needed to knowResponse from Capitol Volkswagen Merthyr TydfilApr 15, 2025Hi Marion, thank you for your fantastic review and five-star rating! We’re delighted to hear that Justin was able to assist you with everything you needed. Your kind words will certainly be shared with him.
Best regards,
The Motability Scheme Team at Capitol Volkswagen Merthyr Tydfil - Rating 5.0Apr 1, 2025Good serviceResponse from Capitol Volkswagen Merthyr TydfilApr 2, 2025Hi, Kenneth! Thank you so much for the 5 star review. We really appreciate it 😊
- Rating 5.0Apr 1, 2025Levi was very helpful and explained how everything worksResponse from Capitol Volkswagen Merthyr TydfilApr 2, 2025Hi Kiara, thank you for sharing your positive experience. Levi will be delighted to hear your comments. Have a great day!
- Rating 5.0Mar 31, 2025Abi who I dealt with was very efficient and helpful. A real asset to Capitol VolkswagenResponse from Capitol Volkswagen Merthyr TydfilApr 1, 2025Thanks for leaving us a review today, Shirley. We're pleased you had a positive experience here at Capitol Volkswagen Merthyr Tydfil. We'll make sure to share your kind comments with Abi.
- Rating 4.0Mar 13, 2025Very good 👍Response from Capitol Volkswagen Merthyr TydfilMar 14, 2025Hi, Thomas. Thank you for taking the time to leave a 5-star review and thank you for choosing Capitol Volkswagen Merthyr Tydfil. Have a great day!
- Rating 3.0Mar 12, 2025Just found that car we ordered is not available.Response from Capitol Volkswagen Merthyr TydfilMar 13, 2025Good morning, Janet. Thank you for taking the time to share your feedback with us. We’re sorry to see your 3-star review. Please could you kindly email us at customerservice@monmotors.com with your details so we can follow up your experience. We hope to hear from you soon. Take care.
- Rating 5.0Feb 21, 2025Very knowledgeable and understanding respectful
Alway keeps you informed of the process Adam is the person to go toResponse from Capitol Volkswagen Merthyr TydfilFeb 24, 2025Hi, Lucy. We're glad you had such a wonderful experience with our Capitol Volkswagen team. Thanks for taking the time to leave a review. We do hope you'll remember us next time around. - Rating 5.0Feb 21, 2025Helpful from start to finish made process stress freeResponse from Capitol Volkswagen Merthyr TydfilFeb 24, 2025Hi, Amy. Thank you for taking time to leave your five-star review. We really appreciate your support and will certainly share your feedback to the team. Have a great week ahead!
- Rating 5.0Feb 20, 2025I cannot speak highly enough of the member of staff at VW (Justin).Response from Capitol Volkswagen Merthyr TydfilFeb 21, 2025Hi, Aled. Thank you for sharing your positive experience and leaving this 5-star rating. We hope to see you again. Enjoy your weekend!
- Rating 5.0Feb 19, 2025Helpful, good customer service, knowledgeableResponse from Capitol Volkswagen Merthyr TydfilFeb 20, 2025Hi, Gail! Thank you so much for your 5 star review. It's great to hear that your recent experience went well. See you again soon.
- Rating 5.0Feb 19, 2025The lady Abi who I dealt with was wonderful. Really helpful and friendly. She is a real asset to Capitol VolkswagenResponse from Capitol Volkswagen Merthyr TydfilFeb 20, 2025Thank you for leaving this fantastic review and rating, Shirley. We look forward to seeing you again soon. Enjoy your day!
- Rating 5.0Feb 15, 2025Tom was incredibly helpful, I had very little knowledge on how the Motability process works and he reassured me every step of the way. I would definitely recommend Tom and the dealership.Response from Capitol Volkswagen Merthyr TydfilFeb 17, 2025Thanks for taking the time to leave us a review Anne. It's great to hear you're happy with the level of service received. We look forward to seeing you again soon.
- Rating 5.0Feb 10, 2025They was very helpful and friendly they told us everything we wanted to knowResponse from Capitol Volkswagen Merthyr TydfilFeb 11, 2025Hi, Anne. Thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
- Rating 5.0Feb 3, 2025Great expereince Justin helped set everything up
Response from Capitol Volkswagen Merthyr TydfilFeb 4, 2025Good Morning, Paul. Thanks for the lovely 5 star review. We really appreciate you taking the time to inform others about your visit. Have a lovely week ahead! - Rating 5.0Jan 30, 2025Brilliant Abby was,very helpful and professionalResponse from Capitol Volkswagen Merthyr TydfilJan 31, 2025Hi Kieron, we're delighted to hear that you enjoyed your experience with our team at Capitol Volkswagen. Thanks very much for leaving us this great review!
- Rating 5.0Jan 28, 2025Friendly, to the point & explained every detail clearlyResponse from Capitol Volkswagen Merthyr TydfilJan 29, 2025Hi, Joyce. Thanks very much for leaving us this brilliant review. Our team will be delighted with your kind words. See you again soon!
- Rating 5.0Jan 27, 2025Was performed perfectly. No problems whatsoever .Response from Capitol Volkswagen Merthyr TydfilJan 28, 2025Hi, Paul. Thank you for this fantastic rating and positive feedback. We hope to see you again soon.
- Rating 5.0Jan 27, 2025Justin helped us from start to finish was very informative and very helpfulResponse from Capitol Volkswagen Merthyr TydfilJan 28, 2025Good Morning, Paul, thank you for this fantastic review. We're delighted that you found our service efficient and professional at Capitol Volkswagen. See you again soon!