Motability Scheme at Capitol Volkswagen Merthyr Tydfil

4.8
Rating 4.8
(249 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 11:00 - 16:00

Contact information

Address
Pentrebach Road
Merthyr Tydfil CF48 1YA
GB
Phone Number
Call Capitol Volkswagen Merthyr Tydfil on 01685 350077
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 11:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Justin Davies
  • Callum Bowen
  • Nathanial Powell
  • Adam Panniers
  • Abigail Tyrrill
  • Thomas Evans
  • Levi Bevan
  • Matthew Davies
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Linda O'Shea
  • Jade Dovey
We recommend calling and booking an appointment before visiting.
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Accessibility features at Capitol Volkswagen Merthyr Tydfil

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Capitol Volkswagen Merthyr Tydfil

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Capitol Volkswagen Merthyr Tydfil can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Capitol Volkswagen Merthyr Tydfil on 01685350077 to make an appointment with our Motability specialist.

Reviews at Capitol Volkswagen Merthyr Tydfil

  • Rating 5.0
    The sales man was great
    Response from Capitol Volkswagen Merthyr Tydfil
    Good Morning, Skyla. Thank you for leaving this kind review about your experience with the team. See you again soon!
  • Rating 5.0
    Amazing service from start to finish , excellent communication throughout
    Response from Capitol Volkswagen Merthyr Tydfil
    Hi, Tammy. Thank you for taking the time to leave us a review about your experience. Please let us know if there is anything else we can do for you, we are more than happy to help.
  • Rating 5.0
    Extremely professional , very friendly ,and welcoming ,Abby was very knowledgeable and answered all our queries. Loved the colour and all tech that was it , very happy customer
    Response from Capitol Volkswagen Merthyr Tydfil
    Good Afternoon, Rita. Thank you for leaving this great review about your experience with the team. We look forward to seeing you again soon.
  • Rating 5.0
    Great experience,done everything, efficiently and everything was thoroughly checked.
    Response from Capitol Volkswagen Merthyr Tydfil
    Hi, Joan. We appreciate your positive feedback and excellent rating. See you again soon! Have a great week ahead.
  • Rating 5.0
    I was experiencing anxiety before and during my visit to VW in Merthyr Tydfil, but I could not have wished for a friendlier, more helpful, or empathetic gentleman than Justin. Justin saw the difficulties I was having and clearly strived to make me feel as comfortable as possible whilst ensuring that I understood each stage of the process. Thank you.
    Response from Capitol Volkswagen Merthyr Tydfil
    Good Morning, Aled, thank you for this fantastic review. We're delighted that you found our service efficient and professional at Capitol Volkswagen Merthyr Tydfil. See you again soon.
  • Rating 5.0
    Abbey was amazing!!
    Response from Capitol Volkswagen Merthyr Tydfil
    Good Morning, Leonie. Thank you for this kind review and rating. We look forward to seeing you again soon.
  • Rating 5.0
    Excellent service from Abbie kept in formed all away through from the day the car was ordered to the day it was collected
    Response from Capitol Volkswagen Merthyr Tydfil
    Hi Liam, thank you so much for taking the time to share your wonderful experience here at Capitol Volkswagen Merthyr Tydfil. We're thrilled to hear that our service is worthy of five stars!
  • Rating 5.0
    Excellent Service
    Response from Capitol Volkswagen Merthyr Tydfil
    Hi, Sharon. We appreciate you taking the time to leave this great review about your experience with the team. Have a great weekend ahead!
  • Rating 5.0
    Very friendly staff.
    Response from Capitol Volkswagen Merthyr Tydfil
    Hello, Melaine. We appreciate your positive review and fantastic rating. Have a lovely week ahead!
  • Rating 5.0
    Very friendly and efficient

    Response from Capitol Volkswagen Merthyr Tydfil
    Thank you for this fantastic review, Glyn. We look forward to seeing you again soon!
  • Rating 5.0
    Had brilliant service with Thomas Evans went through everything was really good. Was very polite
    Response from Capitol Volkswagen Merthyr Tydfil
    Hello Lindsey, thank you for sharing your kind comments. Thomas will be delighted to hear that you left with a positive impression. See you soon!
  • Rating 5.0
    Staff are friendly, helpful and efficient, very accommodating and keen to assist with queries.
    Response from Capitol Volkswagen Merthyr Tydfil
    Thank you for this brilliant rating and review, Jillian. See you again soon!
  • Rating 5.0
    Abi was efficient, understanding of customers needs. Brilliant at her job, very friendly and customer focussed. She kept in touch with us , updating us with the progress and estimated dates, nothing was too much trouble.
    Response from Capitol Volkswagen Merthyr Tydfil
    Good Morning, Niamh. We're delighted to hear you had such a lovely experience thanks to Abi at our Capitol Volkswagen Merthyr Tydfil dealership. She will be thrilled to read your kind comments. See you soon!
  • Rating 4.0
    Friendly & professional
    Response from Capitol Volkswagen Merthyr Tydfil
    Thank you for your kind feedback and rating, Russell. See you again soon.
  • Rating 5.0
    had an amazing experience with levi , was very helpful with any issues or questions we had. levi was always keeping us up to date and was an amazing help. we are so happy with our car and can’t think him enough for all the help.
    Response from Capitol Volkswagen Merthyr Tydfil
    Hi, Chad! Thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. See you again soon!
  • Rating 5.0
    Really welcoming and friendly team. Levi went above and beyond to help. Will recommend to anyone.
    Response from Capitol Volkswagen Merthyr Tydfil
    Thank you for the kind review and recommendation, Sarah. We look forward to seeing you again soon. Have a lovely week ahead.
  • Rating 5.0
    Brilliant service! Matthew is a credit to the dealership!
    Response from Capitol Volkswagen Merthyr Tydfil
    Good Morning, Mark. Thank you for leaving this favourable rating and review about your experience with our team. See you again soon!
  • Rating 4.0
    Best dealer I've experienced!! They offer collection, delivery and courtesy car. Took a star off because they rang me at 17.30 to say the car was ready but could I "rush" over because they closed at 17.55.
    Response from Capitol Volkswagen Merthyr Tydfil
    Thank you for this feedback about your experience with us, Ieuan. We hope to see you again in the future.
  • Rating 5.0
    All picked up and dropped off with no problems. Had an informative video sent to.
    Response from Capitol Volkswagen Merthyr Tydfil
    Thank you for leaving this great review about your experience with the team, Katie. We look forward to seeing you again soon!
  • Rating 5.0
    Good service. Car collected from and returned to my home and video of inspection sent to me. Therefore, very good service.
    Response from Capitol Volkswagen Merthyr Tydfil
    Thank you for the great review and the feedback, Paul, we really appreciate it. We look forward to welcoming you back to the dealership again. Have a great week ahead!

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