Motability Scheme at Capitol Volkswagen Merthyr Tydfil
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 11:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Pentrebach Road
Merthyr Tydfil CF48 1YA
GB
Phone Number
Call Capitol Volkswagen Merthyr Tydfil on 01685 350077
01685 350077
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 11:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 11:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:30 |
| Tuesday | 08:30 - 18:30 |
| Wednesday | 08:30 - 18:30 |
| Thursday | 08:30 - 18:30 |
| Friday | 08:30 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 16:00 |
Motability Scheme specialists:
- Justin Davies
- Callum Bowen
- Nathanial Powell
- Adam Panniers
- Abigail Tyrrill
- Thomas Evans
- Levi Bevan
- Matthew Davies
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:30 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:30 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:30 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Linda O'Shea
- Jade Dovey
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Capitol Volkswagen Merthyr Tydfil
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Capitol Volkswagen Merthyr Tydfil
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Capitol Volkswagen Merthyr Tydfil can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Capitol Volkswagen Merthyr Tydfil on 01685350077 to make an appointment with our Motability specialist.
Reviews at Capitol Volkswagen Merthyr Tydfil
- Rating 5.0Dec 10, 2024Brilliant service well doneResponse from Capitol Volkswagen Merthyr TydfilDec 11, 2024Hello Lucille, thank you for sharing your kind comments today. Our team will be delighted to hear that you left with a positive impression.
- Rating 5.0Dec 9, 2024Had a good experience. Tom was great through ordering the car. The only thing it lacked was updates on the cars progress. I ordered it in march and had no update up until it was ready for collection in december and had to find 1600 before christmas with kids was hard. The previous experiences ive been updated throughout but i had nothing in months, i do think keeping your customers updated throughout should be looked at and improved on.Response from Capitol Volkswagen Merthyr TydfilDec 11, 2024Hi, Clara. Thank you for leaving this insightful review about your experience with us. We appreciate your feedback. We hope to see you again soon!
- Rating 5.0Dec 8, 2024The sales man was greatResponse from Capitol Volkswagen Merthyr TydfilDec 8, 2024Good Morning, Skyla. Thank you for leaving this kind review about your experience with the team. See you again soon!
- Rating 5.0Dec 4, 2024Amazing service from start to finish , excellent communication throughoutResponse from Capitol Volkswagen Merthyr TydfilDec 5, 2024Hi, Tammy. Thank you for taking the time to leave us a review about your experience. Please let us know if there is anything else we can do for you, we are more than happy to help.
- Rating 5.0Nov 12, 2024Extremely professional , very friendly ,and welcoming ,Abby was very knowledgeable and answered all our queries. Loved the colour and all tech that was it , very happy customerResponse from Capitol Volkswagen Merthyr TydfilNov 14, 2024Good Afternoon, Rita. Thank you for leaving this great review about your experience with the team. We look forward to seeing you again soon.
- Rating 5.0Nov 11, 2024Great experience,done everything, efficiently and everything was thoroughly checked.Response from Capitol Volkswagen Merthyr TydfilNov 12, 2024Hi, Joan. We appreciate your positive feedback and excellent rating. See you again soon! Have a great week ahead.
- Rating 5.0Nov 9, 2024I was experiencing anxiety before and during my visit to VW in Merthyr Tydfil, but I could not have wished for a friendlier, more helpful, or empathetic gentleman than Justin. Justin saw the difficulties I was having and clearly strived to make me feel as comfortable as possible whilst ensuring that I understood each stage of the process. Thank you.Response from Capitol Volkswagen Merthyr TydfilNov 11, 2024Good Morning, Aled, thank you for this fantastic review. We're delighted that you found our service efficient and professional at Capitol Volkswagen Merthyr Tydfil. See you again soon.
- Rating 5.0Nov 8, 2024Abbey was amazing!!Response from Capitol Volkswagen Merthyr TydfilNov 11, 2024Good Morning, Leonie. Thank you for this kind review and rating. We look forward to seeing you again soon.
- Rating 5.0Nov 5, 2024Excellent service from Abbie kept in formed all away through from the day the car was ordered to the day it was collectedResponse from Capitol Volkswagen Merthyr TydfilNov 6, 2024Hi Liam, thank you so much for taking the time to share your wonderful experience here at Capitol Volkswagen Merthyr Tydfil. We're thrilled to hear that our service is worthy of five stars!
- Rating 5.0Oct 30, 2024Excellent ServiceResponse from Capitol Volkswagen Merthyr TydfilNov 1, 2024Hi, Sharon. We appreciate you taking the time to leave this great review about your experience with the team. Have a great weekend ahead!
- Rating 5.0Oct 27, 2024Very friendly staff.Response from Capitol Volkswagen Merthyr TydfilOct 28, 2024Hello, Melaine. We appreciate your positive review and fantastic rating. Have a lovely week ahead!
- Rating 5.0Oct 25, 2024Very friendly and efficientResponse from Capitol Volkswagen Merthyr TydfilOct 28, 2024Thank you for this fantastic review, Glyn. We look forward to seeing you again soon!
- Rating 5.0Oct 25, 2024Had brilliant service with Thomas Evans went through everything was really good. Was very politeResponse from Capitol Volkswagen Merthyr TydfilOct 28, 2024Hello Lindsey, thank you for sharing your kind comments. Thomas will be delighted to hear that you left with a positive impression. See you soon!
- Rating 5.0Oct 22, 2024Staff are friendly, helpful and efficient, very accommodating and keen to assist with queries.Response from Capitol Volkswagen Merthyr TydfilOct 23, 2024Thank you for this brilliant rating and review, Jillian. See you again soon!
- Rating 5.0Oct 18, 2024Abi was efficient, understanding of customers needs. Brilliant at her job, very friendly and customer focussed. She kept in touch with us , updating us with the progress and estimated dates, nothing was too much trouble.Response from Capitol Volkswagen Merthyr TydfilOct 21, 2024Good Morning, Niamh. We're delighted to hear you had such a lovely experience thanks to Abi at our Capitol Volkswagen Merthyr Tydfil dealership. She will be thrilled to read your kind comments. See you soon!
- Rating 4.0Oct 16, 2024Friendly & professionalResponse from Capitol Volkswagen Merthyr TydfilOct 17, 2024Thank you for your kind feedback and rating, Russell. See you again soon.
- Rating 5.0Oct 15, 2024had an amazing experience with levi , was very helpful with any issues or questions we had. levi was always keeping us up to date and was an amazing help. we are so happy with our car and can’t think him enough for all the help.Response from Capitol Volkswagen Merthyr TydfilOct 16, 2024Hi, Chad! Thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. See you again soon!
- Rating 5.0Oct 15, 2024Really welcoming and friendly team. Levi went above and beyond to help. Will recommend to anyone.Response from Capitol Volkswagen Merthyr TydfilOct 16, 2024Thank you for the kind review and recommendation, Sarah. We look forward to seeing you again soon. Have a lovely week ahead.
- Rating 5.0Oct 14, 2024Brilliant service! Matthew is a credit to the dealership!Response from Capitol Volkswagen Merthyr TydfilOct 15, 2024Good Morning, Mark. Thank you for leaving this favourable rating and review about your experience with our team. See you again soon!
- Rating 4.0Oct 14, 2024Best dealer I've experienced!! They offer collection, delivery and courtesy car. Took a star off because they rang me at 17.30 to say the car was ready but could I "rush" over because they closed at 17.55.Response from Capitol Volkswagen Merthyr TydfilOct 15, 2024Thank you for this feedback about your experience with us, Ieuan. We hope to see you again in the future.