Motability Scheme at Mon Motors Newport Ford

4.8
Rating 4.8
(278 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Ford House
Leeway Industrial Estate
Newport NP19 4QU
GB
Phone Number
Call Mon Motors Newport Ford on 01633 278020
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Simon Meredith
  • Ashley Raffour
  • Lewis Thompson
  • Ieuan Baldwin
  • Mark Goodwin
  • Alex Miller
  • Hannah Callow
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Gordon Galliford
  • Mark Fennell
  • Geraint Reynolds
We recommend calling and booking an appointment before visiting.
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Accessibility features at Mon Motors Newport Ford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Mon Motors Newport Ford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Mon Motors Newport Ford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Mon Motors Newport Ford on 01633278020 to make an appointment with our Motability specialist.

Reviews at Mon Motors Newport Ford

  • Rating 5.0
    Simon was excellent from start to finish. Nothing was too much trouble and he was very friendly. It did not feel like we were dealing with a stranger but a good friend. Also Shirley-Ann on reception was a lovely lady and made a fantastic cup of coffee. Both employees are a credit to the company. We cannot recommend them enough and look forward to dealing with them both in the future.
    Response from Mon Motors Newport Ford
    Thank you for your wonderful review and five-star rating, Paul. We’re thrilled to hear about your positive experience at Mon Motors Ford Newport. It’s fantastic to know that Simon made you feel so welcome and Shirley-Ann provided such great hospitality. Your kind words mean a lot to us, and we’ll be sure to pass along your compliments to them. We look forward to assisting you again in the future!
  • Rating 5.0
    It was a very good experience with them
    Response from Mon Motors Newport Ford
    Thank you for your review and the five-star rating, Andrew. We're delighted to hear you had a very good experience with us at Mon Motors Ford Newport. We look forward to welcoming you back in the future!
  • Rating 5.0
    Very helpful it went so smoothly
    Response from Mon Motors Newport Ford
    Thank you for your kind review and five-star rating, Shirley. We're delighted to hear that everything went smoothly and that you found our team helpful. We hope to assist you again in the future! Best regards, Mon Motors Ford Newport.
  • Rating 5.0
    Been good so far not collected car yet but good so far ,
    Response from Mon Motors Newport Ford
    Hello Mariah,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that your experience with the Motability Scheme at Mon Motors Newport Ford has been positive so far. Your feedback is incredibly valuable to us, and we're delighted to know that we've met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to continuing to serve you!

    Best regards,
    The Mon Motors Newport Ford Team
  • Rating 5.0
    Excellent
    Response from Mon Motors Newport Ford
    Thank you for the five-star review, Stuart! We're delighted to hear you had an excellent experience at Mon Motors Ford Newport. We look forward to seeing you again.
  • Rating 5.0
    Very good customer service, good onside facilities for disabled users and a free coffee machine too !
    Response from Mon Motors Newport Ford
    Thank you for the fantastic review and five-star rating, Paul. We're delighted to hear you appreciated the customer service, accessible facilities for disabled users, and the free coffee machine. Your feedback means a lot to us, and we look forward to welcoming you back to Mon Motors Ford Newport in the future.
  • Rating 5.0
    Easy sailing everything done for me paperwork ect
    Response from Mon Motors Newport Ford
    Thank you for your review, Shirley. We’re delighted to hear that your experience at Mon Motors Ford Newport was smooth and hassle-free. We look forward to welcoming you again in the future!
  • Rating 5.0
    Customer service person Carol was helpful polite in short excellent customer service
    Response from Mon Motors Newport Ford
    Thank you for the fantastic review, Edward! We're delighted to hear that Carol provided you with excellent customer service. Your kind words will be shared with her and the team. Best regards, Mon Motors Ford Newport.
  • Rating 5.0
    Great service and kept me up to date
    Response from Mon Motors Newport Ford
    Thank you for your kind review, Peter. We're delighted to hear you appreciated the great service and regular updates. Your feedback means a lot to us, and we look forward to welcoming you back to Mon Motors Ford Newport in the future!
  • Rating 5.0
    Very pleased thank you
    Response from Mon Motors Newport Ford
    Thank you for your review, Audrey. We're delighted to hear you were very pleased with your experience at Mon Motors Ford Newport. We look forward to welcoming you again in the future!
  • Rating 5.0
    Hannah was very helpful and explained everything to us. She made the experience stress free and was very professional and welcoming
    Response from Mon Motors Newport Ford
    Hi Ryan, thank you for taking the time to leave such a fantastic review and a five-star rating! We're delighted to hear that Hannah provided you with a stress-free and professional experience. Your kind words will certainly be shared with her. Best regards, Mon Motors Ford Newport.
  • Rating 5.0
    We met with Ashley at mon motors and found him to be very approachable and he explained the process very well , it was an excellent experience.
    Response from Mon Motors Newport Ford
    Thank you for your wonderful review, Pamela. We are delighted to hear that Ashley provided you with an excellent experience at Mon Motors Ford Newport. Your kind words about his approachable nature and clear communication mean a lot to us. We look forward to assisting you again in the future!
  • Rating 5.0
    Very pleased
    Informative and easy to talk to the salesman
    Response from Mon Motors Newport Ford
    Thank you for your review and five-star rating, Andrew. We're delighted to hear you found our salesman informative and easy to talk to. We look forward to welcoming you back to Mon Motors Ford Newport in the future.
  • Rating 5.0
    Fast service
    Response from Mon Motors Newport Ford
    Thank you for your review, Alison. We're delighted to hear you were pleased with the fast service at Mon Motors Ford Newport. We look forward to seeing you again in the future!
  • Rating 5.0
    Fantastic customer service. Nice and friendly. Also gave a clear understanding of everything.
    Response from Mon Motors Newport Ford
    Thank you for your kind review and five-star rating, Kieron. We're delighted to hear you found the team at Mon Motors Ford Newport friendly and that everything was clearly explained. We look forward to welcoming you again in the future!
  • Rating 3.0
    The car was booked in for the 10.30 but it was not ready till 14.30, I was not feeling the best and could of done without it. The dealership told me they had to wait for mobility to give approval for the servicing which took two hours.
    Response from Mon Motors Newport Ford
    Good morning, Rhys. Thank you for taking the time to share your feedback with us. We’re sorry to see your 3-star review. Please could you kindly email us at customerservice@monmotors.com with your details so we can follow up your experience. We hope to hear from you soon. Take care.
  • Rating 2.0
    Not the best experience I've ever had 😠
    Response from Mon Motors Newport Ford
    Good morning,Graham. Thank you for taking the time to share your feedback with us. We’re sorry to see your 2-star review. Please could you kindly email us at customerservice@monmotors.com with your details so we can follow up your experience. We hope to hear from you soon. Take care.
  • Rating 5.0
    Very knowledgable and helpful, great service.
    Response from Mon Motors Newport Ford
    Thank you for the fantastic review and five-star rating, James. We're delighted to hear you found our team at Mon Motors Ford Newport knowledgeable and helpful. We truly appreciate your kind words and look forward to assisting you again in the future.
  • Rating 5.0
    Hannah Callow was friendly and bright, explained everything very well and found me a car straight away and found me the most affordable model.
    Response from Mon Motors Newport Ford
    Thank you for your wonderful review and five-star rating, Zieshaan. We're delighted to hear that Hannah provided such excellent service, helping you find the right car and explaining everything clearly. Your kind words will certainly be shared with her. Best wishes from all of us at Mon Motors Ford Newport!
  • Rating 5.0
    Excellent friendly service very helpful throughout
    Response from Mon Motors Newport Ford
    Thank you for your review and the five-star rating, Lynne. We’re delighted to hear you found our service excellent and friendly. Your kind words mean a lot to us, and we look forward to assisting you again in the future. Best regards, Mon Motors Ford Newport.

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