Motability Scheme at Mon Motors Newport Ford

4.8
Rating 4.8
(296 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Ford House
Leeway Industrial Estate
Newport NP19 4QU
GB
Phone Number
Call Mon Motors Newport Ford on 01633 278020
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Simon Meredith
  • Ashley Raffour
  • Lewis Thompson
  • Ieuan Baldwin
  • Mark Goodwin
  • Alex Miller
  • Hannah Callow
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Gordon Galliford
  • Mark Fennell
We recommend calling and booking an appointment before visiting.
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Accessibility features at Mon Motors Newport Ford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Mon Motors Newport Ford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Mon Motors Newport Ford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Mon Motors Newport Ford on 01633278020 to make an appointment with our Motability specialist.

Reviews at Mon Motors Newport Ford

  • Rating 4.0
    It was great service very helpful with queries we gave them.the only down fall was we were to late to get a courtesy car we did not know we had to give 3 weeks notice
    Response from Mon Motors Newport Ford
    Hi Ruth, Thank you for taking the time to leave us a review and rating. We're glad to hear you found our service helpful and that we could assist with your queries. We apologise for any inconvenience caused regarding the courtesy car and appreciate your feedback about the notice period. We will ensure this information is communicated more clearly in the future. Kind regards, Mon Motors Ford Newport.
  • Rating 5.0
    Very professional
    Response from Mon Motors Newport Ford
    Thank you for your review and five-star rating, Aiden. We're delighted to hear you found our service at Mon Motors Ford Newport very professional. We look forward to welcoming you back in the future. Best regards, Mon Motors Ford Newport.
  • Rating 5.0
    Simon Meredith excellent Rep looking after me as a Motorbility customer 5 star for all he does for me
    Response from Mon Motors Newport Ford
    Hi Darren, thank you for your wonderful review and five-star rating! We’re delighted to hear that Simon has provided you with excellent service as a Motability customer. We’ll be sure to pass along your kind words to him. Best regards, Mon Motors Ford Newport.
  • Rating 5.0
    Very helpfull
    Response from Mon Motors Newport Ford
    Thank you for the review and five-star rating, Louise. We appreciate your kind words and are delighted to hear you found our team at Mon Motors Ford Newport very helpful. We look forward to assisting you again in the future!
  • Rating 5.0
    Excellent from start to finish.
    Made the whole process very simple
    Response from Mon Motors Newport Ford
    Hi Joshua, thank you for your fantastic review and five-star rating! We are delighted to hear that your experience with us at Mon Motors Ford Newport was excellent and that we could make the process simple for you. We truly appreciate your kind words and look forward to assisting you again in the future. Best regards, Mon Motors Ford Newport.
  • Rating 5.0
    Fantastic didn't feel pressured didnt feel like anything was to much effort, showed me all the options on both cars I liked and explained everything in detail
    Response from Mon Motors Newport Ford
    Thank you for your wonderful review, Nicola. We're thrilled to hear you had a fantastic experience at Mon Motors Ford Newport and that you felt comfortable and well-informed throughout. Our team strives to provide detailed and pressure-free service, and we're delighted it made such a positive impression. Best regards, Mon Motors Ford Newport.
  • Rating 5.0
    .
    Response from Mon Motors Newport Ford
    Thank you for the five-star rating, Janet. We appreciate your feedback and are delighted you had a positive experience at Mon Motors Ford Newport. If there's anything further we can assist you with, please let us know!
  • Rating 5.0
    Iuean handled my application start to finish and courteous and helpful throughout. So a very positive experience.
    Response from Mon Motors Newport Ford
    Thank you for your wonderful review, Sally. We're delighted to hear that Iuean provided courteous and helpful service throughout your application process. We will make sure to pass on your kind words to him. We truly appreciate your feedback and are pleased you had such a positive experience at Mon Motors Ford Newport.
  • Rating 4.0
    Very much as expected
    Response from Mon Motors Newport Ford
    Thank you for your review and rating, Andrew. We're glad to hear your experience at Mon Motors Ford Newport met your expectations. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.
  • Rating 5.0
    Very good customer service
    Response from Mon Motors Newport Ford
    Thank you for your kind review and five-star rating, Mary. We're delighted to hear that you were pleased with the customer service at Mon Motors Ford Newport. We look forward to welcoming you back in the future!
  • Rating 5.0
    Friendly, knowledgable, efficient, perfect experience.
    Response from Mon Motors Newport Ford
    Thank you for your wonderful review, James. We're thrilled to hear that you had a friendly, knowledgeable, and efficient experience at Mon Motors Ford Newport. Your kind words mean a lot to us, and we look forward to welcoming you back in the future!
  • Rating 5.0
    I dealt with Simon and I must say highly recommend he was amazing.
    Response from Mon Motors Newport Ford
    Thank you for your wonderful review and five-star rating, Kelly. We are delighted to hear about your positive experience at Mon Motors Ford Newport and appreciate your kind words about Simon. We will be sure to pass on your compliments to him. Best regards, Mon Motors Ford Newport.
  • Rating 5.0
    Excellent, quick and efficient and nice and clean when handed back
    Response from Mon Motors Newport Ford
    Thank you for your review and five-star rating, Stuart. We're delighted to hear that you found our service at Mon Motors Ford Newport to be excellent, quick, and efficient. We're also pleased that you appreciated the cleanliness of your vehicle when it was returned. We look forward to serving you again in the future!
  • Rating 5.0
    Ieuan Baldwin who I dealt with was absolutely fantastic. He showed considerable knowledge and was caring and friendly, such a joy to deal with.

    All the staff I came across were amazing.
    Response from Mon Motors Newport Ford
    Thank you for your wonderful review, Carolyn. We're delighted to hear about your positive experience at Mon Motors Ford Newport. It's fantastic to know that Ieuan provided you with such knowledgeable, caring, and friendly service, and we'll be sure to share your kind words with him and the rest of the team. We appreciate your feedback and look forward to welcoming you again in the future.
  • Rating 5.0
    Great friendly service. I would like to thank the wonderful staff where nothing is too big a problem.
    Response from Mon Motors Newport Ford
    Thank you for your kind review and five-star rating, James. We are delighted to hear that you had such a positive experience at Mon Motors Ford Newport. Our team takes great pride in providing friendly and helpful service, and your feedback means a lot to us. We look forward to welcoming you again in the future.
  • Rating 5.0
    Taken care of lovely waiting area great staff
    Plus the show room was impressive and supper clean
    Very impressed with the service staff and customer care
    Response from Mon Motors Newport Ford
    Thank you for your fantastic review and five-star rating, Rhian. We're delighted to hear that you were impressed with our showroom, waiting area, and the service provided by our team. Your kind words about our staff and customer care mean a lot to us. We look forward to welcoming you back to Mon Motors Ford Newport in the future!
  • Rating 5.0
    Excellent service and very quick
    Response from Mon Motors Newport Ford
    Thank you for your review and five-star rating, Ian. We're delighted to hear you were pleased with the excellent and swift service at Mon Motors Ford Newport. We look forward to welcoming you back in the future!
  • Rating 5.0
    Work was completed while I waited. Didn’t have to wait too long for the MOT.
    Response from Mon Motors Newport Ford
    Thank you for your review and the five-star rating, Wynne. We're delighted to hear that you found the MOT process efficient during your visit to Mon Motors Ford Newport. We look forward to welcoming you back in the future.
  • Rating 5.0
    Simon was excellent from start to finish. Nothing was too much trouble and he was very friendly. It did not feel like we were dealing with a stranger but a good friend. Also Shirley-Ann on reception was a lovely lady and made a fantastic cup of coffee. Both employees are a credit to the company. We cannot recommend them enough and look forward to dealing with them both in the future.
    Response from Mon Motors Newport Ford
    Thank you for your wonderful review and five-star rating, Paul. We’re thrilled to hear about your positive experience at Mon Motors Ford Newport. It’s fantastic to know that Simon made you feel so welcome and Shirley-Ann provided such great hospitality. Your kind words mean a lot to us, and we’ll be sure to pass along your compliments to them. We look forward to assisting you again in the future!
  • Rating 5.0
    It was a very good experience with them
    Response from Mon Motors Newport Ford
    Thank you for your review and the five-star rating, Andrew. We're delighted to hear you had a very good experience with us at Mon Motors Ford Newport. We look forward to welcoming you back in the future!

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