Motability Scheme at Mon Motors Newport Ford

4.8
Rating 4.8
(264 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Ford House
Leeway Industrial Estate
Newport NP19 4QU
GB
Phone Number
Call Mon Motors Newport Ford on 01633 278020
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Simon Meredith
  • Ashley Raffour
  • Lewis Thompson
  • Ieuan Baldwin
  • Mark Goodwin
  • Alex Miller
  • Hannah Callow
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Gordon Galliford
  • Mark Fennell
  • Geraint Reynolds
We recommend calling and booking an appointment before visiting.
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Accessibility features at Mon Motors Newport Ford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Mon Motors Newport Ford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Mon Motors Newport Ford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Mon Motors Newport Ford on 01633278020 to make an appointment with our Motability specialist.

Reviews at Mon Motors Newport Ford

  • Rating 5.0
    Fantastic customer service. Nice and friendly. Also gave a clear understanding of everything.
    Response from Mon Motors Newport Ford
    Thank you for your kind review and five-star rating, Kieron. We're delighted to hear you found the team at Mon Motors Ford Newport friendly and that everything was clearly explained. We look forward to welcoming you again in the future!
  • Rating 3.0
    The car was booked in for the 10.30 but it was not ready till 14.30, I was not feeling the best and could of done without it. The dealership told me they had to wait for mobility to give approval for the servicing which took two hours.
    Response from Mon Motors Newport Ford
    Good morning, Rhys. Thank you for taking the time to share your feedback with us. We’re sorry to see your 3-star review. Please could you kindly email us at customerservice@monmotors.com with your details so we can follow up your experience. We hope to hear from you soon. Take care.
  • Rating 2.0
    Not the best experience I've ever had 😠
    Response from Mon Motors Newport Ford
    Good morning,Graham. Thank you for taking the time to share your feedback with us. We’re sorry to see your 2-star review. Please could you kindly email us at customerservice@monmotors.com with your details so we can follow up your experience. We hope to hear from you soon. Take care.
  • Rating 5.0
    Very knowledgable and helpful, great service.
    Response from Mon Motors Newport Ford
    Thank you for the fantastic review and five-star rating, James. We're delighted to hear you found our team at Mon Motors Ford Newport knowledgeable and helpful. We truly appreciate your kind words and look forward to assisting you again in the future.
  • Rating 5.0
    Hannah Callow was friendly and bright, explained everything very well and found me a car straight away and found me the most affordable model.
    Response from Mon Motors Newport Ford
    Thank you for your wonderful review and five-star rating, Zieshaan. We're delighted to hear that Hannah provided such excellent service, helping you find the right car and explaining everything clearly. Your kind words will certainly be shared with her. Best wishes from all of us at Mon Motors Ford Newport!
  • Rating 5.0
    Excellent friendly service very helpful throughout
    Response from Mon Motors Newport Ford
    Thank you for your review and the five-star rating, Lynne. We’re delighted to hear you found our service excellent and friendly. Your kind words mean a lot to us, and we look forward to assisting you again in the future. Best regards, Mon Motors Ford Newport.
  • Rating 5.0
    Great customer service 👏 Highly recommended 👌 Brill...
    Response from Mon Motors Newport Ford
    Thank you for the fantastic review and recommendation, Stephen! We're thrilled to hear you had such a positive experience with our team. Your kind words mean a lot to us. Best regards, Mon Motors Ford Newport.
  • Rating 5.0
    Very pleasant man and did an excellent service ...very pleased
    Response from Mon Motors Newport Ford
    Thank you for your kind review and five-star rating, John. We're delighted to hear you were pleased with the excellent service provided. Your feedback means a lot to us at Mon Motors Ford Newport.
  • Rating 5.0
    Excellent service from first time there to picking up.the car 6 days later
    Response from Mon Motors Newport Ford
    Thank you for your wonderful review and five-star rating, Julie. We are delighted to hear that you received excellent service from your first visit to collecting your car just six days later. We hope to see you again soon! Best regards, Mon Motors Ford Newport.
  • Rating 5.0
    Very efficient service, nice area to sit and wait in, free coffee and disabled toilet what's not to like. Everyone is so friendly and helpful can't fault Newport ford.
    Response from Mon Motors Newport Ford
    Thank you for your kind review and five-star rating, Susan. We're delighted to hear you enjoyed the efficient service, comfortable waiting area, and amenities at Mon Motors Ford Newport. Your kind words about our friendly and helpful team mean a lot to us. We hope to welcome you back in the future!
  • Rating 5.0
    Alexander Miller was amazing. He went above and beyond to help us get the car we wanted. Nothing was too much trouble and I highly recommend him. Such a lovely young man.
    Response from Mon Motors Newport Ford
    Thank you for your glowing review and five-star rating, Amanda. We're delighted to hear about your positive experience at Mon Motors Ford Newport. Alexander will be thrilled to know his efforts were appreciated. We hope you enjoy your new car and look forward to welcoming you back in the future!
  • Rating 5.0
    Friendly, helpful & efficient.
    Thank you Alex
    Response from Mon Motors Newport Ford
    Hi Julie, thank you for your fantastic review and five-star rating! We're delighted to hear that Alex provided you with friendly, helpful, and efficient service. Your kind words are greatly appreciated. Best regards, Mon Motors Ford Newport.
  • Rating 5.0
    Outstanding.
    Response from Mon Motors Newport Ford
    Thank you for your review and five-star rating, Thomas. We’re delighted to hear you found our service outstanding. Your feedback means a great deal to us. Best regards, Mon Motors Ford Newport.
  • Rating 5.0
    Easy to deal with and very prompt service on the day whilst I waited for the car.
    Response from Mon Motors Newport Ford
    Thank you for your wonderful review and five-star rating, Karen. We're delighted to hear that you found our team at Mon Motors Ford Newport easy to deal with and appreciated the prompt service. We look forward to welcoming you back in the future!
  • Rating 5.0
    It was really great they came and picked my car up in the morning and it was back by 3
    Response from Mon Motors Newport Ford
    Hello Alan, thank you so much for taking the time to share your experience with us! We're thrilled to hear that you were pleased with our service, especially the convenience of having your car picked up and returned by the afternoon. Our team at Mon Motors Newport Ford is dedicated to providing seamless and efficient service to all our customers, and your positive feedback is greatly appreciated. Have a great day!
  • Rating 5.0
    Polite and helpful.
    Response from Mon Motors Newport Ford
    Thank you for your review and 5-star rating, John. We're delighted to hear you found our team at Mon Motors Ford Newport polite and helpful. We look forward to assisting you again in the future!
  • Rating 5.0
    Very welcoming at reception quick and efficient. Returned to collect same excellent service .
    Response from Mon Motors Newport Ford
    Thank you for your kind review and five-star rating, Paulette. We're delighted to hear that you found our reception welcoming and our service efficient during your visit to Mon Motors Ford Newport. We look forward to assisting you again in the future. Best regards, Mon Motors Ford Newport.
  • Rating 5.0
    Very happy with collection and return of car after service.I would not hesitate to have my next car from Newport Ford!
    Response from Mon Motors Newport Ford
    Hello Dawn, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were very happy with the collection and return of your car after service. It's wonderful to know that you would consider getting your next car from Newport Ford. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. Have a great day ahead!
  • Rating 5.0
    Always very helpful and kind
    Response from Mon Motors Newport Ford
    Hello Alex, thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you find our team at Mon Motors Newport Ford always helpful and kind. Looking forward to serving you again in the future!
  • Rating 5.0
    Was the first time with Newport Ford but was very impressed
    Response from Mon Motors Newport Ford
    Hello Andrew, thank you so much for taking the time to share your experience with us at Mon Motors Newport Ford. We look forward to welcoming you back soon!

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