Motability Scheme at Griffin Mill Renault Pontypridd

4.9
Rating 4.9
(21 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Griffin Mill Renault Pontypridd

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Griffin Mill Renault Pontypridd can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Griffin Mill Renault Pontypridd on 01443824380 to make an appointment with our Motability specialist.

Contact information

Address
Tonteg Road
Upper Boat
Pontypridd CF37 5YE
GB
Phone Number
Call Griffin Mill Renault Pontypridd on 01443 824380
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Benn Lewis
  • Richard Birkinshaw
  • Steven Mullane
  • Paul Clough
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Nathan Rees
  • Nigel Morgan
  • Ceri Williams
  • Laura-Jade Mclaren
We recommend calling and booking an appointment before visiting.
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Accessibility features at Griffin Mill Renault Pontypridd

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Griffin Mill Renault Pontypridd

  • Rating 5.0
    Really good customer service and Paul was very polite and helpful 🙂🙂👍
    Response from Griffin Mill Renault Pontypridd
    Hello Lynwen, thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Paul receives the recognition he deserves and forward this to management for you.
  • Rating 5.0
    Great customer service
    Response from Griffin Mill Renault Pontypridd
    Hi Cheryl, thank you for taking the time to leave us a positive review! If you would like to keep up to date with the latest Motability news, please follow our Facebook Page @MotabilitySouthWales
  • Rating 5.0
    Great customer service I called in without any appointment got seen straight away lisened to my needs give me a test drive In a car that we liked very helpful would recommend to anyone
    Response from Griffin Mill Renault Pontypridd
    Hello Helen, thank you for taking the time to write this lovely review. I am very glad to hear that you were pleased with the level of service that you received and will pass your comments onto the Renault team.
  • Rating 5.0
    Great customers service, just unfortunate about the waiting time
    Response from Griffin Mill Renault Pontypridd
    Hello Stephen, thank you for taking the time to leave us a review about your visit. If you would like to keep up to date with the latest Motability news, please follow our Facebook Page @MotabilitySouthWales
  • Rating 5.0
    Very very high customer care i find it ALL true
    Response from Griffin Mill Renault Pontypridd
    Hi Wayne, thank you for leaving us a high rating and positive comment! If you would like to keep up to date with the latest Motability news, please follow our Facebook Page @MotabilitySouthWales
  • Rating 5.0
    Great customer service
    Response from Griffin Mill Renault Pontypridd
    Hi Susan, thank you very much for taking the time to leave this high rating and feedback.
  • Rating 5.0
    Excellent service will was extremely knowledgable and helpful c challenger
    Response from Griffin Mill Renault Pontypridd
    Hello Christina, thank you for very much for your wonderful feedback and positive comment!
  • Rating 5.0
    Great customer service, guy was very patient. Highly recommend
    Response from Griffin Mill Renault Pontypridd
    Hi Stephanie, thank you very much for leaving us a positive review. Customer feedback is extremely important to us and your wonderful comments are appreciated. We look forward to seeing you again at Griffin Mill!
  • Rating 5.0
    Good feedback and was ready when was told it would be
    Response from Griffin Mill Renault Pontypridd
    Thank you for your high star rating and lovely comments Angela. If you would like to keep up to date with the latest Motability news, please follow our Facebook Page @MotabilitySouthWales. We look forward to seeing you at Griffin Mill Renault again soon!
  • Rating 5.0
    Excellent customer service. Extremely helpful staff too.
    Response from Griffin Mill Renault Pontypridd
    Thank you for your high star rating and comments Kyle-Rhys. If you would like to keep up to date with the latest Motability news, please follow our Facebook Page @MotabilitySouthWales. We look forward to seeing you at Griffin Mill soon!
  • Rating 5.0
    Richard went above and beyond really helpful
    Response from Griffin Mill Renault Pontypridd
    Hi George, thank you for taking the time to leave us this wonderful review, it's great to hear that you enjoyed your handover experience with Richard. I'll pass on your comments to Richard and the Renault Team. We hope you enjoy your new car!
  • Rating 5.0
    Benn Lewis was excellent really friendly and knowledgeable
    Response from Griffin Mill Renault Pontypridd
    Hi Ceri, thank you for your wonderful feedback. I am glad to hear you were pleased with the level of service that you received from Benn. We will ensure that your comment is forwarded to management and that Benn receives the recognition he deserves.
  • Rating 3.0
    Excellent customer service, could do with a more comfortable waiting area and maybe tea/coffee/water facilities?
    Response from Griffin Mill Renault Pontypridd
    Hi Rebecca, thank you for taking the time to leave us this review, I'm glad to hear that you received great customer services. Your comments have been passed to Management concerning the waiting area and drink facilities.
  • Rating 5.0
    Excellent service by Paul and Ben
    Response from Griffin Mill Renault Pontypridd
    Hi Brian, thank you very much for taking the time to leave this great feedback. I'm glad to hear that you enjoyed your visit to Griffin Mill Renault. I will pass your comments onto Paul and Ben.
  • Rating 5.0
    Great service very frieny and helpful thank you
    Response from Griffin Mill Renault Pontypridd
    Hi Deborah, we are so happy to hear you had such a great experience at Griffin Mill Renault.
  • Rating 5.0
    Fantastic Customer Service
    Response from Griffin Mill Renault Pontypridd
    Thank you for your high star rating and comments Richard.
  • Rating 5.0
    Liked the video of the car being mot great pick up and drop off
    Response from Griffin Mill Renault Pontypridd
    Hi Kay, thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to our Team for all to see.
  • Rating 5.0
    Great customer service
    Response from Griffin Mill Renault Pontypridd
    Thank you for your high star rating and comments Karla!
  • Rating 5.0
    Very good
    Response from Griffin Mill Renault Pontypridd
    Thank you for your high star rating Gordon.
  • Rating 5.0
    Ben was extremely courteous and I am very pleased with the whole experience it was pleasant and everything we needed information wise was covered fully
    Response from Griffin Mill Renault Pontypridd
    Hi Susan, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Ben, we hope to see you again soon!
Displaying reviews 1 - 3 out of the 20 most recent
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