Motability Scheme at Griffin Mill Peugeot Pontypridd

4.8
Rating 4.8
(309 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:00 09:00 - 17:00Closed Today

Welcome to Griffin Mill Garages Peugeot Pontypridd

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Griffin Mill Garages Peugeot Pontypridd can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Griffin Mill Garages Peugeot Pontypridd on 01443842216 to make an appointment with our Motability specialist.

Contact information

Address
Upper Boat
Pontypridd CF37 5YE
GB
Phone Number
Call Griffin Mill Garages Peugeot Pontypridd on 01443 842216
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Andy Roberts
  • Gethin Coombes
  • Chris Evans
  • Chris Bowman
  • William Ballard
  • Nick Payton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Nigel Morgan
  • Cherish Roberts
  • Dean Luke
We recommend calling and booking an appointment before visiting.
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Accessibility features at Griffin Mill Garages Peugeot Pontypridd

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Griffin Mill Garages Peugeot Pontypridd

  • Rating 5.0
    Very good communication and helpful
    Response from Griffin Mill Garages Peugeot Pontypridd
    Hi John, thank you for leaving us a lovely 5* review!
  • Rating 5.0
    The whole process from ordering too picking up the car was a breeze. The salesman Chris was absolutely fantastic we couldn't recommend him enough.
    Response from Griffin Mill Garages Peugeot Pontypridd
    Hi Joan, thank you for the lovely 5* review! We're so pleased to hear about your positive experience with Chris; we've shared your kind comments with him and the rest of the team!
  • Rating 5.0
    Nick was absolutely fantastic
    Response from Griffin Mill Garages Peugeot Pontypridd
    Hi David, thank you for leaving us a 5* review! We have shared your kind comments with Nick and the rest of the team.
  • Rating 5.0
    Superb customer service keep me informed all the way very good communication
    Response from Griffin Mill Garages Peugeot Pontypridd
    Hi Philip, thank you for the lovely 5* review!
  • Rating 4.0
    Comfortable
    Response from Griffin Mill Garages Peugeot Pontypridd
    Hi Ioan, thank you for leaving us a highly rated review!
  • Rating 5.0
    Fab service
    Response from Griffin Mill Garages Peugeot Pontypridd
    Hi Jack, thank you for the 5* review!
  • Rating 5.0
    Great service. They also accommodated my service around me.
    Thank you Griffin Mill.
    Response from Griffin Mill Garages Peugeot Pontypridd
    Hi Catherine, thank you for the lovely 5* review!
  • Rating 5.0
    excellent service
    Response from Griffin Mill Garages Peugeot Pontypridd
    Hi Elaine, thank you for the 5* review!
  • Rating 5.0
    Very good no complaints
    Response from Griffin Mill Garages Peugeot Pontypridd
    Hi Denise, thank you for the 5* review!
  • Rating 5.0
    Very helpful, good knowledge and not at all pushy -Chris Evans
    Response from Griffin Mill Garages Peugeot Pontypridd
    Hi Betty, thank you for the lovely 5* review! We've shared your kind comments with Chris and the rest of the team!
  • Rating 5.0
    The gent that dealt with us nick,was fantastic it's our first ev and he went through everything we would highly recommend peugeot griffin mill.
    Response from Griffin Mill Garages Peugeot Pontypridd
    Hi Michael, thank you for the lovely 5* review! We're so pleased to hear about your positive experience with Nick, and we have shared your kind comments to him and the rest of the Peugeot team.
  • Rating 5.0
    Amazing, so helpful and understanding of my needs
    Response from Griffin Mill Garages Peugeot Pontypridd
    Hi Sarah, thank you for much for leaving us a lovely 5* review!
  • Rating 5.0
    Positive experience
    Response from Griffin Mill Garages Peugeot Pontypridd
    Hi Willow, thank you for leaving us a 5 review!
  • Rating 5.0
    I dealt with Mr Evans, he answered every question, made me feel comfortable and at ease. Honestly couldn't thank him enough.
    Response from Griffin Mill Garages Peugeot Pontypridd
    Hi Aiden, thank you for leaving us a 5* review! We've passed on your kind comments to Chris and the rest of the Peugeot team!
  • Rating 3.0
    The car order and collection process went smoothly, with a warm welcome and refreshments provided. However, the payment process was concerning. A few days prior to collection, we received an abrupt email requesting full payment via bank transfer, which seemed unusual for a reputable business that typically accepts card payments.

    As an IT professional aware of online fraud, this raised red flags. Attempts to verify the legitimacy of the email were unsuccessful, as we received no response to our emails and no callback from customer service despite their assurance.

    Upon arrival, we expressed concerns about the payment method, which appeared suspicious. We received little acknowledgment and were simply instructed to proceed with the bank transfer. When we inquired about paying by cash or card, we were bluntly told “NO,” without further explanation or apology.

    After an awkward 10-15 minute wait whilst we waited for the transfer to clear, we were congratulated and told we could now take our new car.
    Response from Griffin Mill Garages Peugeot Pontypridd
    Hi Unays, we're sorry to see that you only rated us with 3 stars on this occasion. We'd like to know more about your experience so we can make this a better one for you next time. Please email us at feedback@griffinmill.co.uk so we can look into this for you.
  • Rating 5.0
    Absolutely fantastic. William the salesman was very efficient, friendly and informative. Also makes a good cup of tea.
    Response from Griffin Mill Garages Peugeot Pontypridd
    Hi Abigail, thank you for leaving us a lovely 5* review! We're so pleased to hear about your positive experience with Will, and we've passed your comments on to him and the rest of the team!
  • Rating 5.0
    Nick kept in contact throughout
    From start to finish he has answered any questions that may have arisen .
    He was polite and courteous and we can’t thank him enough for the help he has provided
    Response from Griffin Mill Garages Peugeot Pontypridd
    Hi Susan, thank you for leaving us a lovely 5* review! We're so pleased to hear about your positive experience with Nick, and we'll be sure to pass on your kind comments to him and the rest of the team!
  • Rating 5.0
    Excellent service from Chris
    Response from Griffin Mill Garages Peugeot Pontypridd
    Hi Paul, thank you for leaving us a 5* review, we're so pleased to hear that you had a good experience with Chris and we'll be sure to pass on your kind words to him and the rest of the team!
  • Rating 5.0
    Very friendly and helpful staff
    Response from Griffin Mill Garages Peugeot Pontypridd
    Hi Lynne, thank you for leaving us a lovely 5* review!
  • Rating 5.0
    Very good, Will was very helpful and explained everything.
    Response from Griffin Mill Garages Peugeot Pontypridd
    Hi Shelby, thanks for taking the time to leave us 5 stars - we'll be sure to pass your great feedback on to Will and the rest of the team!

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