Motability Scheme at Griffin Mill Kia Pontypridd

4.8
Rating 4.8
(349 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:00 09:00 - 17:00Closed Today

Welcome to Griffin Mill Kia Pontypridd

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Griffin Mill Kia Pontypridd can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Griffin Mill Kia Pontypridd on 01443842216 to make an appointment with our Motability specialist.

Contact information

Address
Upper Boat
Pontypridd CF37 5YE
GB
Phone Number
Call Griffin Mill Kia Pontypridd on 01443 842216
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Andy Roberts
  • Chris Bowman
  • Ryan Lima
  • Andrew Greening
  • Ashley Ioannides
  • Catrin Curnell
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Nigel Morgan
  • Cherish Roberts
We recommend calling and booking an appointment before visiting.
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Accessibility features at Griffin Mill Kia Pontypridd

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Griffin Mill Kia Pontypridd

  • Rating 5.0
    I've had two services with griffin mill and both times staff have been absolutely fantastic and my car comes back smelling and looking brand new , they always send the video to show what they have done to the car and what needs doing ect always speaking very clearly and polite . Great service always
  • Rating 5.0
    Great service 1st class
    Response from Griffin Mill Kia Pontypridd
    Hi Gillian, thank you for the 5* review!
  • Rating 5.0
    First class service Thank-you very much
    Response from Griffin Mill Kia Pontypridd
    Hi Patricia, thank you for the 5* review! We're so pleased you had a great experience with us and we look forward to welcoming you back again in the future.
  • Rating 5.0
    The salesman who we dealt with was very polite and helpful
    Response from Griffin Mill Kia Pontypridd
    Hi Janet, thank you for the 5* review! We are so pleased to hear about your positive experience with us and we hope to welcome you back again in the future!
  • Rating 4.0
    Very good
    Response from Griffin Mill Kia Pontypridd
    Hi Mary, thank you for the 5* review!
  • Rating 5.0
    Excellent service thank you
    Response from Griffin Mill Kia Pontypridd
    Hi Beti, thank you for leaving us a lovely 5* review!
  • Rating 5.0
    They kept us updated on the veacle every time they been helpful
    Response from Griffin Mill Kia Pontypridd
    Hi Courtney, thank you for the lovely 5* review!
  • Rating 5.0
    Handover was made so easy Jake explained everything we needed to know we would highly recommend Griffin Mill excellent customer service 👌
    Response from Griffin Mill Kia Pontypridd
    Hi Patricia, thank you for leaving us a lovely 5* review! We're so pleased to hear about your positive experience with Jake; we've shared your kind comments with him and the rest of the team.
  • Rating 5.0
    Jake handled my application. Very grateful to Jake for his help and patience . Would highly recommend
    Response from Griffin Mill Kia Pontypridd
    Hi Angela, thank you for leaving us a lovely 5* review! Your kind comments have been shared with Jake and the rest of the team.
  • Rating 5.0
    Ashley was so helpful and took the time to explain all the buttons ect thanks for evenings.
    Response from Griffin Mill Kia Pontypridd
    Hi Terence, thank you for taking the time to leave us a 5* review! We're so pleased to hear you had a great experience with Ashley; we've shared your kind comments with him and the rest of the Kia team.
  • Rating 5.0
    Never a problem all good.staff willing to help.relaxed occasion.
    Response from Griffin Mill Kia Pontypridd
    Hi Malcolm, thank you for the lovely 5* review!
  • Rating 5.0
    Very helpful
    Response from Griffin Mill Kia Pontypridd
    Hi Anthony, thank you for the 5* review!
  • Rating 4.0
    The ordering process was easy and Brian was very helpful and informative. The four star is not a reflection on Brian. The collection was the issue.
    Response from Griffin Mill Kia Pontypridd
    Hi Suzanne, thank you for taking the time to leave us a highly rated review! We're pleased to hear about your positive experience with Brian and look forward to welcoming you back again soon.
  • Rating 5.0
    Smooth and professional
    Response from Griffin Mill Kia Pontypridd
    Hi Lisa, thank you for the 5* review!
  • Rating 5.0
    Extremely professional and very helpful
    Response from Griffin Mill Kia Pontypridd
    Hi Tracy, thank you for the lovely 5* review!
  • Rating 5.0
    Very polite and helpful
    Response from Griffin Mill Kia Pontypridd
    Hi Ian, thank you for the 5* review!
  • Rating 5.0
    Catrin was so thorough and helpful!

    I initially dealt with Brian, who was superb also, but as he was on leave on the day of collection I dealt with Catrin.

    She was very warm and welcoming, nothing was too much trouble!

    Will definitely use Griffin Mill again.
    Response from Griffin Mill Kia Pontypridd
    Hi Danielle, thank you for the lovely 5* review! We're so pleased to hear about your fab experience with Cat, and we've passed on your lovely comments to her and the rest of the team.
  • Rating 5.0
    Few little teething problems to start with , but Cat was an amazing help to me and explained everything prior to the vehicle in my possession . I’m thankful for this help and the car was released to me within an hour of getting there and sorting tax out etc.
    Response from Griffin Mill Kia Pontypridd
    Hi Heather, thank you for taking the time to leave us a lovely 5* review! We're so pleased to hear about your positive experience with Cat, we've passed on your comments to her and the rest of the team.
  • Rating 5.0
    Jake done the hand over he was very busy running late but was offered tea or coffee and kept us up to date with the handover.
    Response from Griffin Mill Kia Pontypridd
    Hi William, thank you for the 5* review! We'll be sure to pass on your comments to Jake and the rest of the team.
  • Rating 5.0
    Everything was sorted with no fuss
    Response from Griffin Mill Kia Pontypridd
    Hi Susan, thank you for leaving us a 5* review!

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