Motability Scheme at Sinclair Volkswagen Swansea

4.8
Rating 4.8
(297 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 11:00 - 16:00
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Contact information

Address
Langdon Road
Swansea SA1 8QY
GB
Get directions
Phone Number
Call Sinclair Volkswagen Swansea on 01792 894951
01792 894951
01792 894951
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday08:30 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Andrew Bowen
  • Daniel James
  • Craig Howells
  • Ahmed Osman
  • Danielle Pedersen
  • Liam Smith
  • Tom Hiley
  • Ryan Davies
  • Jacob Jenkins
  • Nicholas Williams
  • Jacob Bemrose
  • Nicholas Lack
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Mark Young
  • Martin Lewis
  • Daniel Blackmore
  • Ian Lovesey
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sinclair Volkswagen Swansea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sinclair Volkswagen Swansea

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Sinclair Volkswagen Swansea can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sinclair Volkswagen Swansea on 01792894951 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Sinclair Volkswagen Swansea

  • Rating 5.0
    Excellent service (though it was Sinclair Neyland)
  • Rating 5.0
    Absolutely fabulous, great handover, super nice guy, thank you Charlie.
  • Rating 5.0
    Tom was really helpful and very knowledgeable. Thanks very much
  • Rating 5.0
    Liam couldn’t have been more helpful. What a lovely guy! Thanks - over the moon with the service and now can’t wait for my son’s car!
  • Rating 5.0
    Very good
  • Rating 5.0
    Polite, knowledgeable, listened to our needs, responded appropriately, no pressure to up sell.
    Response from Sinclair Volkswagen Swansea
    Dear Mark,

    Thank you so much for taking the time to share your positive experience with us at Sinclair Volkswagen Swansea. We are thrilled to hear that you found our team polite, knowledgeable, and attentive to your needs. It's wonderful to know that you felt no pressure during your visit and that we were able to meet your expectations.

    Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. We strive to provide the best service possible, and your kind words are a great encouragement to our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Sinclair Volkswagen Swansea
  • Rating 4.0
    The Sales executive was very good, the choice of cars was not! He helped to source a car and was very patient.
    Response from Sinclair Volkswagen Swansea
    Dear Helen M.,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that our sales executive provided you with excellent service and was able to assist you patiently in sourcing a car. Your satisfaction is very important to us, and we strive to offer the best experience possible.

    We appreciate your comments regarding the choice of cars and will take them into consideration as we continue to improve our offerings. Your insights are invaluable in helping us enhance our services and ensure we meet the needs of all our customers.

    Thank you once again for your review, and we hope to have the opportunity to assist you again in the future.

    Best regards,
    The Motability Scheme Team at Sinclair Volkswagen Swansea
  • Rating 5.0
    Quick and very helpful.
    Response from Sinclair Volkswagen Swansea
    Dear Anne,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service quick and very helpful. At Sinclair Volkswagen Swansea, we strive to provide the best experience possible for all our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Sinclair Volkswagen Swansea
  • Rating 5.0
    Just had mot with Sinclair top class service
    Response from Sinclair Volkswagen Swansea
    Hello Ronald,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you received top-class service during your recent MOT with us at Sinclair Volkswagen Swansea. Our team is dedicated to providing the best experience possible, and it's great to know we hit the mark for you.

    If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Sinclair Volkswagen Swansea
  • Rating 5.0
    Very fast service
    Response from Sinclair Volkswagen Swansea
    Hello Megan,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you were pleased with the speed of our service. At Sinclair Volkswagen Swansea, we strive to provide efficient and high-quality service to all our customers, and it's wonderful to know we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Sinclair Volkswagen Swansea Team
  • Rating 2.0
    Very poor
    Response from Sinclair Volkswagen Swansea
    Dear Brenda,

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your recent experience and that it did not meet your expectations. At Sinclair Volkswagen Swansea, we strive to provide excellent service to all our customers, and it seems we have fallen short in your case.

    We would appreciate the opportunity to learn more about your experience so we can address any issues and improve our services. Please feel free to reach out to us directly at your convenience.

    Thank you once again for your feedback. We hope to have the chance to serve you better in the future.

    Kind regards,
    Sinclair Volkswagen Swansea Team
  • Rating 5.0
    Was first class used them before always helpful and patient explaining everything
    Response from Sinclair Volkswagen Swansea
    Dear Ronald,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a first-class experience with us at Sinclair Volkswagen Swansea. Our team strives to be as helpful and patient as possible, ensuring that all your questions are thoroughly answered. It’s always a pleasure to assist you, and we’re delighted to know that you’ve chosen us multiple times. Your feedback is greatly appreciated and motivates us to continue providing excellent service. We look forward to welcoming you back in the future.

    Best regards,
    The Sinclair Volkswagen Swansea Team
  • Rating 5.0
    Charley, who dealt with our choice of car couldn’t have been more helpful. He talked us through the process in a clear and efficient way.
    Response from Sinclair Volkswagen Swansea
    Hi Elaine,

    Thank you so much for taking the time to share your positive experience with us at Sinclair Volkswagen Swansea. We are thrilled to hear that Charley was able to assist you effectively and make the process of choosing your car clear and efficient. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Sinclair Volkswagen Swansea
  • Rating 5.0
    Excellent customer service even gave us coffees and Welsh Cakes
    Response from Sinclair Volkswagen Swansea
    Hello Delyth,

    Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our customer service and the little touches like coffees and Welsh Cakes. It's our goal to make every visit a pleasant experience, and your feedback truly means a lot to us. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to seeing you again soon!

    Best regards,
    Sinclair Volkswagen Swansea
  • Rating 5.0
    Staff were efficient and very helpful as the vehicle was not ready by the time I had to leave to collect my daughter so they loaned me a car
    Response from Sinclair Volkswagen Swansea
    Dear Nicola,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that our staff were able to assist you efficiently and provide a loan vehicle when your car wasn't ready. Ensuring our customers have a seamless and supportive experience is our top priority, and your feedback is greatly appreciated. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Sinclair Volkswagen Swansea.

    Best regards,
    Sinclair Volkswagen Swansea
  • Rating 5.0
    Ahmed was extremely professional and equally friendly and informative in our opinion he's a credit to vw
    Response from Sinclair Volkswagen Swansea
    Dear Ruth,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Ahmed provided you with a professional, friendly, and informative experience. Your kind words truly mean a lot to us, and we are delighted to know that Ahmed made such a positive impression. We strive to offer the best service possible, and feedback like yours reassures us that we are on the right track. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Sinclair Volkswagen Swansea
  • Rating 5.0
    Excellent. Thank you
    Response from Sinclair Volkswagen Swansea
    Dear Ann,

    Thank you so much for your wonderful review and for giving us a perfect 5-star rating! We are thrilled to hear that you had an excellent experience with us at Sinclair Volkswagen Swansea. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Sinclair Volkswagen Swansea
  • Rating 5.0
    My experience was amazing from start to finish kelly was very helpful friendly and professional and explained every step very clearly
    Response from Sinclair Volkswagen Swansea
    Dear Nicola,

    Thank you so much for taking the time to share your wonderful experience with us at Sinclair Volkswagen Swansea. We are thrilled to hear that Kelly was able to provide you with such helpful, friendly, and professional service. It's fantastic to know that every step was clearly explained, making your experience amazing from start to finish.

    Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Sinclair Volkswagen Swansea
  • Rating 5.0
    Extremely High Quality Service. Again treated like Royalty. Was kept informed on every step of the service.
    Response from Sinclair Volkswagen Swansea
    Dear David,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you experienced extremely high-quality service and felt like royalty during your visit. Keeping our customers informed every step of the way is a priority for us, and it's fantastic to know that we met your expectations.

    Your kind words and perfect rating truly motivate our team to continue delivering exceptional service. We look forward to welcoming you back to Sinclair Volkswagen Swansea in the future.

    Best regards,
    Sinclair Volkswagen Swansea Team
  • Rating 5.0
    Excellent service 👏
    Response from Sinclair Volkswagen Swansea
    Hello Joel,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you received excellent service at Sinclair Volkswagen Swansea. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Sinclair Volkswagen Swansea

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