Motability Scheme at Sinclair Volkswagen Swansea

4.8
Rating 4.8
(307 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 11:00 - 16:00

Contact information

Address
Langdon Road
Swansea SA1 8QY
GB
Phone Number
Call Sinclair Volkswagen Swansea on 01792 894951
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 11:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday08:30 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Andrew Bowen
  • Daniel James
  • Craig Howells
  • Ahmed Osman
  • Danielle Pedersen
  • Liam Smith
  • Tom Hiley
  • Jacob Jenkins
  • Nicholas Williams
  • Jacob Bemrose
  • Nicholas Lack
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Mark Young
  • Martin Lewis
  • Daniel Blackmore
  • Ian Lovesey
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sinclair Volkswagen Swansea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sinclair Volkswagen Swansea

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Sinclair Volkswagen Swansea can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sinclair Volkswagen Swansea on 01792894951 to make an appointment with our Motability specialist.

Reviews at Sinclair Volkswagen Swansea

  • Rating 5.0
    The dealer was amazing, very patient talking me through all the cars I liked and discussed what would suit me best. Very supportive and answered all questions I had.
    Response from Sinclair Volkswagen Swansea
    Hello Ceri,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Sinclair Volkswagen Swansea. It's great to know that we could assist you in finding the right car and answer all your questions. Your satisfaction is our top priority, and your kind words mean a lot to us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Sinclair Volkswagen Swansea Team
  • Rating 5.0
    Very efficient
    Response from Sinclair Volkswagen Swansea
    Dear Barry,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very efficient and that you had a positive experience with us at Sinclair Volkswagen Swansea. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations.

    If there is anything else we can assist you with or if you have any further comments, please feel free to reach out. We look forward to serving you again in the future.

    Best regards,
    Sinclair Volkswagen Swansea
  • Rating 5.0
    I found them very help full
    Response from Sinclair Volkswagen Swansea
    Hello David,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our team very helpful. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Sinclair Volkswagen Swansea.

    Best regards,
    The Motability Scheme Team at Sinclair Volkswagen Swansea
  • Rating 5.0
    Good communication and a couple of issues we highlighted were rectified and car was completed and ready for pick up as promised
    Response from Sinclair Volkswagen Swansea
    Dear Simon,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our team at Sinclair Volkswagen Swansea. It's great to know that our communication met your expectations and that we were able to address the issues you highlighted promptly. We always strive to ensure that our customers' needs are met and that their vehicles are ready as promised.

    Your feedback is invaluable to us, and we are delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Sinclair Volkswagen Swansea Team
  • Rating 5.0
    Nick at port talbot Sinclair was a brilliant sales person and catered to exactly what I wanted and had such patience. Couldn’t recommend him enough to anyone visiting Sinclair port talbot.
    Response from Sinclair Volkswagen Swansea
    Dear Aeyshea S,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Nick was able to provide you with the exceptional service you were looking for. At Sinclair Volkswagen Swansea, we strive to meet the needs of our customers, and it’s fantastic to know that Nick catered to exactly what you wanted.

    Your 5-star rating is greatly appreciated, and it motivates us to continue delivering the best possible experience for all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and support.

    Best regards,
    Sinclair Volkswagen Swansea Team
  • Rating 5.0
    The Motability team at Sinclair Volkswagen Swansea were friendly, patient, and very knowledgeable. Everything was clearly explained, there was no pressure, and the whole process from choosing the car and I assume to handover which will be very smooth and well organised. Communication was excellent throughout, and they really took the time to understand my needs.

    Overall, a very positive and stress-free Motability experience.
    Response from Sinclair Volkswagen Swansea
    Dear Aisha,

    Thank you so much for taking the time to share your wonderful feedback about your experience with the Motability team at Sinclair Volkswagen Swansea. We are thrilled to hear that you found our team friendly, patient, and knowledgeable, and that the communication throughout the process met your expectations.

    It's great to know that you felt no pressure and that everything was clearly explained, making your experience positive and stress-free. Understanding and meeting your needs is our top priority, and your kind words affirm that we are on the right track.

    We look forward to continuing to provide you with excellent service and ensuring that the handover process is as smooth and well-organized as you anticipate. If you have any further questions or need assistance, please don't hesitate to reach out.

    Thank you once again for your 5-star review. We truly appreciate your support.

    Best regards,
    Sinclair Volkswagen Swansea Motability Team
  • Rating 5.0
    Craig was outstanding, very friendly, knowledgeable and helpful
    Response from Sinclair Volkswagen Swansea
    Hello Jack,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Craig provided you with outstanding service and that you found him to be friendly, knowledgeable, and helpful. Your feedback is incredibly important to us, and it’s great to know that we are meeting your expectations.

    If there’s anything else we can do for you or if you have any further feedback, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Sinclair Volkswagen Swansea
  • Rating 5.0
    Excellent
    Response from Sinclair Volkswagen Swansea
    Dear Heulwen D,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Sinclair Volkswagen Swansea. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Sinclair Volkswagen Swansea Team
  • Rating 5.0
    Excellent experience from viewing a car to delivery. I was kept up to date regularly with how my order was doing to the time it was available. Excellent customer service and friendly atmosphere throughout
    Response from Sinclair Volkswagen Swansea
    Dear Vivian,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience from the moment you viewed the car to its delivery. Keeping our customers informed and ensuring a friendly atmosphere are top priorities for us, and it's fantastic to know that we met your expectations.

    Your kind words about our customer service mean a lot to our team, and we are delighted to have been part of your journey. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing Sinclair Volkswagen Swansea.

    Best regards,
    Sinclair Volkswagen Swansea Team
  • Rating 5.0
    Excellent smooth procedure when ordering new car
    Response from Sinclair Volkswagen Swansea
    Hello Stephen,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent and smooth experience when ordering your new car with us. Our team at Sinclair Volkswagen Swansea is dedicated to providing the best service possible, and your feedback is incredibly rewarding. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Sinclair Volkswagen Swansea Team
  • Rating 5.0
    Excellent service (though it was Sinclair Neyland)
    Response from Sinclair Volkswagen Swansea
    Dear John,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you received excellent service, even though it was at our Sinclair Neyland location. Your feedback is incredibly valuable to us, and we are delighted to know that your experience was a positive one.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Sinclair Volkswagen Swansea
  • Rating 5.0
    Absolutely fabulous, great handover, super nice guy, thank you Charlie.
    Response from Sinclair Volkswagen Swansea
    Hello Helen,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an absolutely fabulous experience with us. It's great to know that Charlie made your handover process smooth and enjoyable. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Sinclair Volkswagen Swansea
  • Rating 5.0
    Tom was really helpful and very knowledgeable. Thanks very much
    Response from Sinclair Volkswagen Swansea
    Dear Joshua,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Tom was able to assist you with his helpfulness and knowledge. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Sinclair Volkswagen Swansea.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Liam couldn’t have been more helpful. What a lovely guy! Thanks - over the moon with the service and now can’t wait for my son’s car!
    Updates: car arrived and honestly, so happy with his T-Cross. A* service from Sinclair VW.
    Response from Sinclair Volkswagen Swansea
    Dear Samuel,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Liam was able to provide you with exceptional service. It's always our goal to ensure our customers have a positive experience, and your feedback truly means a lot to us. We are delighted that you are pleased with the service and excited about your son's new car. If there's anything else we can do for you, please don't hesitate to reach out.

    Best wishes,
    The Motability Scheme Team at Sinclair Volkswagen Swansea
  • Rating 5.0
    Very good
    Response from Sinclair Volkswagen Swansea
    Hello Brian,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Sinclair Volkswagen Swansea. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Sinclair Volkswagen Swansea Team
  • Rating 5.0
    Polite, knowledgeable, listened to our needs, responded appropriately, no pressure to up sell.
    Response from Sinclair Volkswagen Swansea
    Dear Mark,

    Thank you so much for taking the time to share your positive experience with us at Sinclair Volkswagen Swansea. We are thrilled to hear that you found our team polite, knowledgeable, and attentive to your needs. It's wonderful to know that you felt no pressure during your visit and that we were able to meet your expectations.

    Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. We strive to provide the best service possible, and your kind words are a great encouragement to our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Sinclair Volkswagen Swansea
  • Rating 4.0
    The Sales executive was very good, the choice of cars was not! He helped to source a car and was very patient.
    Response from Sinclair Volkswagen Swansea
    Dear Helen M.,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that our sales executive provided you with excellent service and was able to assist you patiently in sourcing a car. Your satisfaction is very important to us, and we strive to offer the best experience possible.

    We appreciate your comments regarding the choice of cars and will take them into consideration as we continue to improve our offerings. Your insights are invaluable in helping us enhance our services and ensure we meet the needs of all our customers.

    Thank you once again for your review, and we hope to have the opportunity to assist you again in the future.

    Best regards,
    The Motability Scheme Team at Sinclair Volkswagen Swansea
  • Rating 5.0
    Quick and very helpful.
    Response from Sinclair Volkswagen Swansea
    Dear Anne,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service quick and very helpful. At Sinclair Volkswagen Swansea, we strive to provide the best experience possible for all our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Sinclair Volkswagen Swansea
  • Rating 5.0
    Just had mot with Sinclair top class service
    Response from Sinclair Volkswagen Swansea
    Hello Ronald,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you received top-class service during your recent MOT with us at Sinclair Volkswagen Swansea. Our team is dedicated to providing the best experience possible, and it's great to know we hit the mark for you.

    If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Sinclair Volkswagen Swansea
  • Rating 5.0
    Very fast service
    Response from Sinclair Volkswagen Swansea
    Hello Megan,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you were pleased with the speed of our service. At Sinclair Volkswagen Swansea, we strive to provide efficient and high-quality service to all our customers, and it's wonderful to know we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Sinclair Volkswagen Swansea Team

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