Motability Scheme at Sinclair Mercedes-Benz Swansea
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:30 - 17:00 11:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Sinclair Mercedes-Benz Swansea
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Sinclair Mercedes-Benz Swansea can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sinclair Mercedes-Benz Swansea on 01792479400 to make an appointment with our Motability specialist.
Contact information
Address
Langdon Road
Swansea SA1 8QY
GB
Phone Number
Call Sinclair Mercedes-Benz Swansea on 01792 479400
01792 479400
Website
Email
Feedback
Reviews
Find or leave a review on Google
Service centre details 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:30 - 17:00 11:00 - 16:00Toggle Hours
Service centre details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:30 - 17:00 11:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:30 |
| Tuesday | 08:00 - 18:30 |
| Wednesday | 08:00 - 18:30 |
| Thursday | 08:00 - 18:30 |
| Friday | 08:00 - 18:30 |
| Saturday | 08:30 - 17:00 |
| Sunday | 11:00 - 16:00 |
Motability service specialists:
- Laura Thomas
- Jamie Wheeler
We recommend calling and booking an appointment before visiting.
Accessibility features at Sinclair Mercedes-Benz Swansea
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Reviews at Sinclair Mercedes-Benz Swansea
- Rating 4.0Feb 10, 2024Good service and people
- Rating 5.0Nov 1, 2023As always, excellent service.Response from Sinclair Mercedes-Benz SwanseaNov 2, 2023Thank you Hugh, we're pleased to hear it!
Kind regards,
Sinclair Group. - Rating 5.0Sep 13, 2023Amazing service from Tom. Kept use informed as to what was going on. Thank you.Response from Sinclair Mercedes-Benz SwanseaOct 9, 2023Dear Deborah,
Thank you for recognizing Tom's efforts and for your kind words. We're pleased your experience with us was so positive.
Kind regards,
Sinclair Group - Rating 5.0Aug 18, 2023fantastic service once again , jamie was also very quick and a lovely manner .
thank you so muchResponse from Sinclair Mercedes-Benz SwanseaOct 9, 2023Thanks Gabriel!
We'll ensure your positive feedback is passed on to Jamie.
Kind regards,
Sinclair Group. - Rating 4.0Aug 10, 2023Excellent service Just on little thing. I booked in for 08:00 and the instructions were to arrive 10mins prior to appointment. Which I did but you don’t open till 08:00 😀. No big problem. Oh and then the MOT technician was running late so didn’t start MOT till 08:30. So I had to drink more coffee Joking aside always great service thanksResponse from Sinclair Mercedes-Benz SwanseaAug 17, 2023Hi Craig, glad the overall experience was positive but apologies for the miscommunications with regards to timings! Thanks for taking the time to leave us some feedback.
Kind regards,
Sinclair Group. - Rating 5.0Jul 20, 2023Excellent customer service, friendly staffResponse from Sinclair Mercedes-Benz SwanseaAug 17, 2023We're glad you had an excellent experience, Pamela! Our friendly staff is here to assist. Thank you for your feedback! Kind regards, Sinclair Group
- Rating 5.0May 17, 2023Quick, easy process, good communication.Response from Sinclair Mercedes-Benz SwanseaAug 17, 2023We're glad to hear the process went smoothly for you, Max! Thank you for your feedback on our communication. Kind regards, Sinclair Group
- Rating 5.0May 12, 2023Very good service. Thank youResponse from Sinclair Mercedes-Benz SwanseaAug 17, 2023Thank you for acknowledging our very good service, Peggy! Your satisfaction is important to us. Kind regards, Sinclair Group
- Rating 5.0Apr 29, 2023Excellent job done very happyResponse from Sinclair Mercedes-Benz SwanseaAug 17, 2023We're glad you're satisfied with the job done, Pierre! Thank you for your positive feedback. Kind regards, Sinclair Group
- Rating 5.0Apr 5, 2023Excellent serviceResponse from Sinclair Mercedes-Benz SwanseaApr 11, 2023Thank you Peter, we'll be sure to pass on your kind feedback to the team at Mercedes-Benz of Swansea.
- Rating 5.0Mar 10, 2023Great customer serviceResponse from Sinclair Mercedes-Benz SwanseaApr 11, 2023Thank you for your feedback Lee, We're glad we could assist you.
- Rating 3.0Jan 18, 2023Spoke to a lady in Bridgend in November give me a date but hadn’t booked me a slot got to garage 9am told me I had to wait to take car home 6pm I am very unwell and after they could see my disability they slotted me in no tyres in stock did my mot even though not due till marchResponse from Sinclair Mercedes-Benz SwanseaApr 11, 2023Hi Gerald, sorry to hear you had some issues with your service appointment at Mercedes-Benz of Swansea. Would you mind emailing us on Mercedes@sinclairgroup.co.uk with a little more detail around your appointment? We'd be happy to investigate the matter further for you.
- Rating 3.0Jan 12, 2023It should not take all day to service a carResponse from Sinclair Mercedes-Benz SwanseaApr 11, 2023Hi Anne, apologies if you felt your service took longer than expected. If there's anything we can do to make the process a little smoother for you in the future please do let us know.
- Rating 5.0Dec 22, 2022Brilliant customer care, Tracy GilbertResponse from Sinclair Mercedes-Benz SwanseaAug 17, 2023We're thrilled to hear you received brilliant customer care, Tracy! Thank you for your kind words. Kind regards, Sinclair Group
- Rating 2.0Dec 16, 2022My experience was fine until the young mechanic left me a FU thank you gift on my seat, in the shape of glove with the middle finger inflated up.
My little eight year old was in the car with me and seen it also.
Not very nice at all!!
All because I was watching him work through the window, when my car was on the ramp as I was interested seeing underneath my car.
You’d expect that appalling behaviour from a back street garage, but not a professional company like Mercedes-Benz.
Took it straight in and showed Simon.
I’m upset and appalled.
Terrible service.Response from Sinclair Mercedes-Benz SwanseaJan 24, 2023Hi Lindsey, Apologies if your experience with us on this occasion was not a positive one. Thank you for reaching out with regards to the above. We will follow this up with the site Aftersales manager to better understand what happened in this instance. - Rating 5.0Dec 14, 2022Excellent serviceResponse from Sinclair Mercedes-Benz SwanseaAug 17, 2023We're pleased to hear you received excellent service, Rebecca! Thank you for your positive feedback. Kind regards, Sinclair Group
- Rating 5.0Nov 25, 2022Friendly helpful Receptionist. Simon helpful. Happy with service.Response from Sinclair Mercedes-Benz SwanseaAug 17, 2023We're pleased to know you were happy with our customer service, Vivienne! Thank you for acknowledging our team's assistance. Kind regards, Sinclair Group
- Rating 5.0Nov 14, 2022Ex customer serviceResponse from Sinclair Mercedes-Benz SwanseaAug 17, 2023Hello Gaynor, Thank you for taking the time to leave us a review about your visit. We're please to hear your experience with us was a positive one!
Kind regards
Sinclair Group. - Rating 5.0Nov 13, 2022Excellent always.Response from Sinclair Mercedes-Benz SwanseaAug 17, 2023Thank you for your kind feedback, Douglas! We're glad you've always found our service excellent. Kind regards, Sinclair Group
- Rating 5.0Nov 2, 2022Very happy with the serviceResponse from Sinclair Mercedes-Benz SwanseaAug 17, 2023We're pleased to hear you're very happy with the service, Angela! Thank you for your positive feedback. Kind regards, Sinclair Group
Kind regards,
Sinclair Group.