Motability Scheme at Vertu Ford Birmingham
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Ford Birmingham
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Ford Birmingham can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Ford Birmingham on 03445585380 to make an appointment with our Motability specialist.
Contact information
Address
156 - 182 Bristol Street
Birmingham
Birmingham B5 7AZ
GB
Phone Number
Call Vertu Ford Birmingham on 0344 558 5380
0344 558 5380
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Katie Graburn
- Damian Anthony Williams
- Dean Stockton
- Mark Selby
We recommend calling and booking an appointment before visiting.
Service centre details 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Darren Westwood
- Laura Mcgettigan
- Jason Timmins
- Jordan Brookes
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Vertu Ford Birmingham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Ford Birmingham
- Rating 5.0Jun 9, 2025Extremely helpful and informative. Went above and beyond to give excellent service ,cannot fault them.
- Rating 5.0May 29, 2025I have been to Ford Birmingham before and every time I visit their is a wealth of experience and expertise. Can't wait to get my car from then because I know if there (could ) be any issues I feel rest assured that it will get doneResponse from Vertu Ford BirminghamMay 29, 2025Dear Philip ,
Thank you so much for your wonderful review and for taking the time to share your experience with us at Vertu Ford Birmingham. We are thrilled to hear that you consistently find a wealth of experience and expertise during your visits. It's our top priority to ensure that our customers feel confident and assured, and your feedback is a testament to our team's dedication. We can't wait to assist you with your new car and are here to help with any needs you may have in the future. Thank you once again for your kind words and for choosing us.
Best regards,
Dean - Rating 5.0May 13, 2025Damien was very friendly and helpful.Response from Vertu Ford BirminghamMay 13, 2025Hello Mark,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Damien was able to provide you with friendly and helpful service during your visit to Vertu Ford Birmingham. Our team is dedicated to ensuring our customers have the best experience possible, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
Liza. - Rating 5.0May 8, 2025Katie Graburn. Is very helpful. Knowledgeable & professional & goes out of her way to make it happen.Response from Vertu Ford BirminghamMay 8, 2025Dear Stephen P.,
Thank you so much for taking the time to share your wonderful feedback about your experience with us at Vertu Ford Birmingham. We are thrilled to hear that Katie Graburn was able to assist you in such a helpful, knowledgeable, and professional manner. It's always our goal to go above and beyond for our customers, and we're delighted that Katie made your experience a positive one.
Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Katie. If there's anything else we can do for you, please don't hesitate to reach out.
Thank you once again for your support and for choosing the Motability Scheme at Vertu Ford Birmingham.
Best regards,
Liza. - Rating 5.0May 1, 2025Fantastic. Thank youResponse from Vertu Ford BirminghamMay 1, 2025Hello Sahra
Thank you so much for your fantastic review! We're thrilled to hear that you had a positive experience with us at Vertu Ford Birmingham. Your feedback is incredibly valuable, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
Dean - Rating 5.0May 1, 2025Excellent service from Damian Williams Bristol street absolutely brilliant serviveResponse from Vertu Ford BirminghamMay 1, 2025Hello Celeena S.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you received excellent service from Damian Williams at Bristol Street. Providing brilliant service is something we strive for, and it’s fantastic to know that we met your expectations. Your feedback is greatly appreciated and will be shared with Damian and the team. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Kind regards,
Matthew - Rating 5.0Apr 23, 2025Fantastic made us feel very welcome and everything was straightforward no fussResponse from Vertu Ford BirminghamApr 23, 2025Hello
Thank you so much for your wonderful review! We're thrilled to hear that you felt welcomed and that everything went smoothly during your visit. Our team at Vertu Ford Birmingham always strives to make the experience as straightforward and pleasant as possible for our customers. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.
Best regards, Dawn
The Motability Scheme Team at Vertu Ford Birmingham - Rating 5.0Apr 14, 2025My experience with advisor Damian Williams at the ford motabilty was excellent.Response from Vertu Ford BirminghamApr 14, 2025Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Damian Many thanks Keith
- Rating 4.0Apr 10, 2025Service was goodResponse from Vertu Ford BirminghamApr 10, 2025Hello Gregory.
Thank you for taking the time to leave us a review. We're pleased to hear that you found our service to be good. Your feedback is invaluable to us as we strive to provide the best experience possible for our customers. If there's anything specific you think we could improve upon to make your experience even better, please feel free to let us know. We look forward to welcoming you back to Vertu Ford Birmingham in the future. Kind regard's Dean - Rating 5.0Apr 10, 2025Very nice and explained everythingResponse from Vertu Ford BirminghamApr 10, 2025Hello Maxine,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us at Vertu Ford Birmingham. Our team always strives to provide clear and comprehensive information, and it's great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Liza. - Rating 5.0Mar 31, 2025GreatResponse from Vertu Ford BirminghamMar 31, 2025Good afternoon Nathan. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 14, 2025Very polite, friendly and helpfulResponse from Vertu Ford BirminghamMar 14, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 4.0Mar 11, 2025The service was good of the health check of the car and the communication was excellent!Response from Vertu Ford BirminghamMar 11, 2025Good morning Anas. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 3, 2025Amazing experience!!!
Dean Stockton, went above and beyond to assist me in my decision making as l had no clue on what I wanted and was initially apprehensive about the whole thing. He wasn't just a sales man but reassured me throughout and was very personable, professional and friendly.
Thank you Dean/BSMResponse from Vertu Ford BirminghamMar 3, 2025Good afternoon Jeneice. Thank you so much for your kind words! We are so happy to hear that Dean was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean - Rating 5.0Feb 24, 2025Excellent service very professional and a very good serviceResponse from Vertu Ford BirminghamFeb 24, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Feb 10, 2025They on pointResponse from Vertu Ford BirminghamFeb 10, 2025Thanks for the great score! Kind regards Dawn
- Rating 5.0Feb 5, 2025very warm welcome and great serviceResponse from Vertu Ford BirminghamFeb 5, 2025Good morning Ibrahim. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Jan 31, 2025very warm welcome and quick serviceResponse from Vertu Ford BirminghamJan 31, 2025Hi Ibrahim Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Jan 29, 2025Great easy to communicate withResponse from Vertu Ford BirminghamJan 29, 2025Hi Bethany, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 4.0Jan 27, 2025It was excellent thanks 😊Response from Vertu Ford BirminghamJan 27, 2025Hi Abdullah, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service extremely helpful and informative. Our team at Vertu Ford Birmingham always strives to go above and beyond for our customers, and it’s incredibly rewarding to know that we succeeded in providing you with excellent service. Your feedback is greatly appreciated and motivates us to continue delivering the best experience possible. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Warm regards,
Keith