Motability Scheme at Vertu Ford Birmingham

4.8
Rating 4.8
(229 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Birmingham

Motability Scheme at Vertu Ford Birmingham{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Birmingham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Birmingham on 03445585380 to make an appointment with our Motability specialist.

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Contact information

Address
156 - 182 Bristol Street
Birmingham
Birmingham B5 7AZ
GB
Get directions
Phone Number
Call Vertu Ford Birmingham on 0344 558 5380
0344 558 5380
0344 558 5380
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Katie Graburn
  • Damian Anthony Williams
  • Dean Stockton
  • Mark Selby
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Darren Westwood
  • Laura Mcgettigan
  • Jason Timmins
  • Jordan Brookes
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Birmingham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Birmingham

  • Rating 5.0
    Really made the process stress free and simple would highly recommended.
    Response from Vertu Ford Birmingham
    Hello Matthew

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with the Motability Scheme at Vertu Ford Birmingham was stress-free and simple. Our team is dedicated to providing the best service possible, and your kind words are a great encouragement to us. We truly appreciate your recommendation and look forward to assisting you again in the future.

    Best regards,
    Keith
  • Rating 5.0
    Damien was excellent on the handover and explained everything about the car in great detail
    Response from Vertu Ford Birmingham
    Dear Michelle,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Damien provided you with an excellent handover experience and that he was able to explain everything about your car in great detail. Our team at Vertu Ford Birmingham is dedicated to ensuring our customers have a seamless and informative experience, and it’s fantastic to know that Damien met your expectations.

    Your 5-star rating is greatly appreciated and motivates us to continue delivering exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words.

    Best regards,

    Dean
  • Rating 5.0
    Very respectful and helpful. Answered every question I asked and helped me pick the right option for me.
    Response from Vertu Ford Birmingham
    Dear Najma A.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team respectful and helpful during your visit to Vertu Ford Birmingham. It's fantastic to know that we were able to answer all your questions and assist you in choosing the right option for your needs. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Kind regards,
    Matthew
  • Rating 5.0
    Dean was very helpful and ordered the car right away without any delay.
    Response from Vertu Ford Birmingham
    Dear Romena B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Dean was able to assist you promptly and efficiently in ordering your car. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further questions or need additional assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Kind regards,
    Matthew
  • Rating 5.0
    Excellent service from ford Birmingham, thank you Damien for your excellent service. Michelle
    Response from Vertu Ford Birmingham
    Hello Michelle

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you received excellent service at Vertu Ford Birmingham. Our team is dedicated to providing the best possible service to all our customers, and your feedback is truly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Extremely helpful and informative. Went above and beyond to give excellent service ,cannot fault them.
    Response from Vertu Ford Birmingham
    Dear Yvonne G.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service extremely helpful and informative. Our team at Vertu Ford Birmingham always strives to go above and beyond for our customers, and it’s incredibly rewarding to know that we succeeded in providing you with excellent service. Your feedback is greatly appreciated and motivates us to continue delivering the best experience possible. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Warm regards,

    Keith
  • Rating 5.0
    I have been to Ford Birmingham before and every time I visit their is a wealth of experience and expertise. Can't wait to get my car from then because I know if there (could ) be any issues I feel rest assured that it will get done
    Response from Vertu Ford Birmingham
    Dear Philip ,

    Thank you so much for your wonderful review and for taking the time to share your experience with us at Vertu Ford Birmingham. We are thrilled to hear that you consistently find a wealth of experience and expertise during your visits. It's our top priority to ensure that our customers feel confident and assured, and your feedback is a testament to our team's dedication. We can't wait to assist you with your new car and are here to help with any needs you may have in the future. Thank you once again for your kind words and for choosing us.

    Best regards,
    Dean
  • Rating 5.0
    Damien was very friendly and helpful.
    Response from Vertu Ford Birmingham
    Hello Mark,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Damien was able to provide you with friendly and helpful service during your visit to Vertu Ford Birmingham. Our team is dedicated to ensuring our customers have the best experience possible, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza.
  • Rating 5.0
    Katie Graburn. Is very helpful. Knowledgeable & professional & goes out of her way to make it happen.
    Response from Vertu Ford Birmingham
    Dear Stephen P.,

    Thank you so much for taking the time to share your wonderful feedback about your experience with us at Vertu Ford Birmingham. We are thrilled to hear that Katie Graburn was able to assist you in such a helpful, knowledgeable, and professional manner. It's always our goal to go above and beyond for our customers, and we're delighted that Katie made your experience a positive one.

    Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Katie. If there's anything else we can do for you, please don't hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme at Vertu Ford Birmingham.

    Best regards,

    Liza.
  • Rating 5.0
    Fantastic. Thank you
    Response from Vertu Ford Birmingham
    Hello Sahra

    Thank you so much for your fantastic review! We're thrilled to hear that you had a positive experience with us at Vertu Ford Birmingham. Your feedback is incredibly valuable, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Dean
  • Rating 5.0
    Excellent service from Damian Williams Bristol street absolutely brilliant servive
    Response from Vertu Ford Birmingham
    Hello Celeena S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you received excellent service from Damian Williams at Bristol Street. Providing brilliant service is something we strive for, and it’s fantastic to know that we met your expectations. Your feedback is greatly appreciated and will be shared with Damian and the team. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Kind regards,
    Matthew
  • Rating 5.0
    Fantastic made us feel very welcome and everything was straightforward no fuss
    Response from Vertu Ford Birmingham
    Hello
    Thank you so much for your wonderful review! We're thrilled to hear that you felt welcomed and that everything went smoothly during your visit. Our team at Vertu Ford Birmingham always strives to make the experience as straightforward and pleasant as possible for our customers. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Birmingham
  • Rating 5.0
    My experience with advisor Damian Williams at the ford motabilty was excellent.
    Response from Vertu Ford Birmingham
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Damian Many thanks Keith
  • Rating 4.0
    Service was good
    Response from Vertu Ford Birmingham
    Hello Gregory.

    Thank you for taking the time to leave us a review. We're pleased to hear that you found our service to be good. Your feedback is invaluable to us as we strive to provide the best experience possible for our customers. If there's anything specific you think we could improve upon to make your experience even better, please feel free to let us know. We look forward to welcoming you back to Vertu Ford Birmingham in the future. Kind regard's Dean
  • Rating 5.0
    Very nice and explained everything
    Response from Vertu Ford Birmingham
    Hello Maxine,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us at Vertu Ford Birmingham. Our team always strives to provide clear and comprehensive information, and it's great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Great
    Response from Vertu Ford Birmingham
    Good afternoon Nathan. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Very polite, friendly and helpful
    Response from Vertu Ford Birmingham
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 4.0
    The service was good of the health check of the car and the communication was excellent!
    Response from Vertu Ford Birmingham
    Good morning Anas. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Amazing experience!!!

    Dean Stockton, went above and beyond to assist me in my decision making as l had no clue on what I wanted and was initially apprehensive about the whole thing. He wasn't just a sales man but reassured me throughout and was very personable, professional and friendly.

    Thank you Dean/BSM
    Response from Vertu Ford Birmingham
    Good afternoon Jeneice. Thank you so much for your kind words! We are so happy to hear that Dean was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Excellent service very professional and a very good service
    Response from Vertu Ford Birmingham
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

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