Motability Scheme at Vertu Ford Birmingham

4.8
Rating 4.8
(256 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Call dealer

Welcome to Vertu Ford Birmingham

Motability Scheme at Vertu Ford Birmingham{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Birmingham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Birmingham on 03445585380 to make an appointment with our Motability specialist.

Visit dealer website
Visit dealer website

Contact information

Address
156 - 182 Bristol Street
Birmingham
Birmingham B5 7AZ
GB
Get directions
Phone Number
Call Vertu Ford Birmingham on 0344 558 5380
0344 558 5380
0344 558 5380
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Damian Anthony Williams
  • Dean Stockton
  • Mark Selby
  • Peter Gailitis
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Darren Westwood
  • Laura Mcgettigan
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Vertu Ford Birmingham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Birmingham

  • Rating 5.0
    It was a great experience they did all. The work Nessesary and called me though the service too let me know my car is ready .
    Response from Vertu Ford Birmingham
    Dear Mohammed S.,

    Thank you so much for taking the time to share your experience with us at Vertu Ford Birmingham. We are thrilled to hear that you had a great experience and that our team was able to meet your expectations. It's wonderful to know that you appreciated the communication throughout the service process and that everything was completed to your satisfaction.

    Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. If there is anything else we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Vertu Ford Birmingham.

    Best regards,

    Liza
  • Rating 5.0
    They were really supportive and patient.
    Peter Gailitis Was so professional.
    Response from Vertu Ford Birmingham
    Hello Zahra,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Vertu Ford Birmingham. It's great to know that our team, especially Peter Gailitis, was able to provide you with the support and professionalism you deserve. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Selina
  • Rating 5.0
    Excellent service at ford thank u to Pete great gentleman
    Response from Vertu Ford Birmingham
    Hello Zabar,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service at Vertu Ford Birmingham. Pete will be delighted to know that his efforts made a positive impact on your experience. Your feedback is greatly appreciated and motivates us to continue providing top-notch service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Kerry
  • Rating 5.0
    Helpful kept us informed right through and allowed us to wait for collection very happy
    Response from Vertu Ford Birmingham
    Dear Becky L.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and that we kept you informed throughout the process. It's great to know that you were happy with your experience and that the collection went smoothly. Your satisfaction is our top priority, and your feedback motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Birmingham.

    Best regards,
    Liza
  • Rating 5.0
    Excellent service. Dean from motability has become our friend.
    Response from Vertu Ford Birmingham
    Hello Michelle,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you received excellent service and that Dean has made such a positive impact during your visits. Building strong relationships with our customers is something we truly value, and it’s heartwarming to know that Dean has become a friend to you.

    Your kind words and perfect rating mean a lot to us and motivate us to continue providing the best service possible. If there’s anything more we can do for you, please don’t hesitate to reach out.

    We look forward to seeing you again soon!

    Best regards,
    Dean
  • Rating 4.0
    They were very helpful
    Response from Vertu Ford Birmingham
    Hello Dennis,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our team to be very helpful during your visit. Your satisfaction is important to us, and we're always striving to provide the best service possible.

    If there's anything more we can do to enhance your experience or if you have any further suggestions, please feel free to let us know. We look forward to welcoming you back to Vertu Ford Birmingham in the future.

    Best regards,

    Keith
  • Rating 5.0
    Na
    Response from Vertu Ford Birmingham
    Thank you so much for your 5-star rating, Joseph! We're thrilled to hear that you had a positive experience with us at Vertu Ford Birmingham. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. Safe travels!

    Kind regards
    Keith
  • Rating 5.0
    Great staff, knowledgeable and ease of ordering and sorting car. Would definitely recommend.
    Response from Vertu Ford Birmingham
    Hello Ethan,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience with our staff and found the process of ordering and sorting your car to be easy. Your recommendation means a lot to us, and we're delighted to have been able to assist you with your mobility needs. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Liza.
  • Rating 5.0
    It was excellent and very helpful
    Response from Vertu Ford Birmingham
    Dear Nilofar,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service excellent and very helpful. At Vertu Ford Birmingham, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Selina
  • Rating 5.0
    Mark was great went through everything I left happy with my purchase
    Response from Vertu Ford Birmingham
    Hello Marcus,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that Mark was able to assist you thoroughly and that you left happy with your purchase. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Birmingham.

    Best regards,
    Matthew
  • Rating 5.0
    Very good and simple
    Dean was really helpful and he kept me updated troughout the process.
    Thanks

    Marta
    Response from Vertu Ford Birmingham
    Dear Evie V.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you had a very good and simple experience with us. Dean will be delighted to know that his efforts to keep you updated throughout the process were appreciated.

    Your feedback is invaluable to us, and we are grateful for your kind words. If there is anything else we can assist you with, please do not hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Vertu Ford Birmingham.

    Best regards,

    Liza.
  • Rating 4.0
    I had to wait all morning for my car back other people get transported to and from their home but I didn’t
    Response from Vertu Ford Birmingham
    Thank you for taking your time to leave this feedback. We strive to provide the best possible experience for our customers therefore if there is any dissatisfaction you would like to discuss, please email us at digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT4EE0312 Kind regards, Dean
  • Rating 5.0
    Many thanks to dean and Ben for their execellent customer care. Keep up the good work.

    Mr ditta
    Response from Vertu Ford Birmingham
    Dear Mohammed D.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Dean and Ben. Providing excellent customer care is a top priority for us at Vertu Ford Birmingham, and it's always rewarding to know when we've succeeded. Your kind words and encouragement mean a lot to our team. We look forward to serving you again in the future.

    Best regards,
    Liza.
  • Rating 5.0
    Very pleasant indeed
    Response from Vertu Ford Birmingham
    Dear Douloth M.,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that your experience was pleasant. However, we noticed your rating was a 3 out of 5, and we would love to know how we can improve to make your next visit even better. Your insights are invaluable to us as we strive to enhance our services. Please feel free to reach out with any specific suggestions or concerns you might have.

    We look forward to welcoming you back to Vertu Ford Birmingham soon.

    Best regards,
    Liza.
  • Rating 5.0
    Very helpful, respectful and knowledgeable. Had every question I had answered and even offered support whenever I need.
    Response from Vertu Ford Birmingham
    Dear Najma

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team at Vertu Ford Birmingham to be helpful, respectful, and knowledgeable. It's great to know that we were able to answer all your questions and offer the support you needed. Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. If you ever need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Dean was fantastic and made the whole process run smoothly
    Response from Vertu Ford Birmingham
    Dear Alice R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Dean was able to make your experience with the Motability Scheme at Vertu Ford Birmingham smooth and enjoyable. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Customer service was very good thanks
    Response from Vertu Ford Birmingham
    Dear Gloria W.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you had a great experience with our customer service at Vertu Ford Birmingham. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations.

    If there’s anything more we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again.

    Best regards,
    Matthew
  • Rating 5.0
    Dean stockton was very helpful and made me feel very welcome. He told me i could call him anytime
    Response from Vertu Ford Birmingham
    Hello Scott,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Dean was able to make you feel welcome and provide the assistance you needed. It's great to know that his support made a positive impact on your experience with us. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

    Best regards,
    Keith
  • Rating 5.0
    Listened and set everything up, quick and easy collection and communication was great all way from start to finish
    Response from Vertu Ford Birmingham
    Hello Lynsey P.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that your experience with us was smooth and that our team was able to assist you effectively from start to finish. It's great to know that the collection process was quick and easy for you. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Very nice an very helpful would definitely deal with again an friends cheers to mark selby
    Response from Vertu Ford Birmingham
    Hello Paul,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us at Vertu Ford Birmingham. It's wonderful to know that Mark Selby was able to assist you effectively. Your kind words and high rating mean a lot to us, and we truly appreciate your recommendation to friends. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Cheers,
    Dean

Similar Motability Scheme dealers

Start new search