Motability Scheme at Bristol Street Motors Ford Birmingham

4.8
Rating 4.8
(173 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00

Welcome to Bristol Street Motors Ford Birmingham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Ford Birmingham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Ford Birmingham on 03445585380 to make an appointment with our Motability specialist.

Contact information

Address
156 - 182 Bristol Street
Birmingham
Birmingham B5 7AZ
GB
Phone Number
Call Bristol Street Motors Ford Birmingham on 0344 558 5380
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Kevyn Robinson
  • Katie Graburn
  • Damian Anthony Williams
  • Nicole Morrow-Toal
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Darren Westwood
  • Carrieanne Molloy
  • Laura Mcgettigan
  • Jason Timmins
  • Jordan Brookes
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Ford Birmingham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Ford Birmingham

  • Rating 5.0
    Excellent service Kevin as always is very professional
    Response from Bristol Street Motors Ford Birmingham
    Good afternoon Marie. Thank you so much for your kind words! We are so happy to hear that Kevin was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Everything went smoothly,I left happy I got a good deal..
    Response from Bristol Street Motors Ford Birmingham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    It was easy and very friendly made me feel welcome
    Response from Bristol Street Motors Ford Birmingham
    Hi Jason, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    The people the work there was very helpful with everything I needed to know about the car I was Intrested in.
    Response from Bristol Street Motors Ford Birmingham
    Hi Zebulun Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    The whole experience was smooth from start to finish and all the staff were lovely and helpful
    Response from Bristol Street Motors Ford Birmingham
    Hi Daniel, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
  • Rating 5.0
    Reliable
    Response from Bristol Street Motors Ford Birmingham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Very satisfying
    Response from Bristol Street Motors Ford Birmingham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Very kindly and good
    Response from Bristol Street Motors Ford Birmingham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Very professional
    Response from Bristol Street Motors Ford Birmingham
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Very friend and helpful
    Response from Bristol Street Motors Ford Birmingham
    Good afternoon Amir. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Never a problem.
    Response from Bristol Street Motors Ford Birmingham
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Matthew
  • Rating 5.0
    The whole experience was trouble free. The gentleman that collected and returned my car was very professional, courteous & pleasant.
    Response from Bristol Street Motors Ford Birmingham
    Hi Samantha, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Good great
    Response from Bristol Street Motors Ford Birmingham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    The service received from Katie was great throughout she was very helpful and understanding. I'm glad I came to BSM to get my new car.
    Response from Bristol Street Motors Ford Birmingham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Well explained and very helpful dealership
    Response from Bristol Street Motors Ford Birmingham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Good
    Response from Bristol Street Motors Ford Birmingham
    Thank you for taking the time to leave us this brilliant 5 star review, kind regards, Kerry
  • Rating 5.0
    Iam very pleased with the way they deal with you
    Response from Bristol Street Motors Ford Birmingham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Katie was lovely and i found the experience quite fast and i was supported
    Response from Bristol Street Motors Ford Birmingham
    Hi Tommy-Lee. Thank you so much for your kind words! We are so happy to hear that Katie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry
  • Rating 5.0
    Very polite and helpful advisor with ford overall greatfull I went with them
    Response from Bristol Street Motors Ford Birmingham
    Hi Leanne. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 1.0
    The mot was past but l don't understand how it did when the wipers needed changing and they didn't so not happy
    Response from Bristol Street Motors Ford Birmingham
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote refBSMMB012212 Kind regards, Brian

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