Motability Scheme at Bristol Street Motors Ford Birmingham

4.8
Rating 4.8
(200 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
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Welcome to Bristol Street Motors Ford Birmingham

Motability Scheme at Bristol Street Motors Ford Birmingham{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Ford Birmingham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Ford Birmingham on 03445585380 to make an appointment with our Motability specialist.

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Contact information

Address
156 - 182 Bristol Street
Birmingham
Birmingham B5 7AZ
GB
Get directions
Phone Number
Call Bristol Street Motors Ford Birmingham on 0344 558 5380
0344 558 5380
0344 558 5380
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Kevyn Robinson
  • Katie Graburn
  • Damian Anthony Williams
  • Dean Stockton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Darren Westwood
  • Laura Mcgettigan
  • Jason Timmins
  • Jordan Brookes
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Ford Birmingham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Ford Birmingham

  • Rating 5.0
    Very good. The driver is as always brilliant
    Response from Bristol Street Motors Ford Birmingham
    Good afternoon Rajan. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Great
    Response from Bristol Street Motors Ford Birmingham
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    The choosing, ordering and collecting was 100% as was our sales guy Damien Williams. Would recomend him also 100%
    Response from Bristol Street Motors Ford Birmingham
    Good afternoon, Niel . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Well done and all nice and clean.thank u
    Response from Bristol Street Motors Ford Birmingham
    Good afternoon, Janet . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Very pleased
    Response from Bristol Street Motors Ford Birmingham
    Good morning Pauline. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 4.0
    Would have been a 5 star but during the courtesy call the lady that I spoke to was rather rude and had an attitude. Also the car wasn’t cleaned or vacuumed like it was meant to be dispute there being a note on the paper work that said to make sure it had been cleaned. Apart from that there was no other issues.
    Response from Bristol Street Motors Ford Birmingham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Kevyn Robinson was very pleasant and was happy to answer all my questions
    Response from Bristol Street Motors Ford Birmingham
    Good afternoon Boren. Thank you so much for your kind words! We are so happy to hear that Kevyn was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    10 year long customer... tells all that needs to be known ...
    Response from Bristol Street Motors Ford Birmingham
    Good afternoon Victor. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Excellent customer care from kevin thank you
    Response from Bristol Street Motors Ford Birmingham
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 4.0
    Good
    Response from Bristol Street Motors Ford Birmingham
    Thanks for taking the time to mark us as 4 stars! Kind regards, Liza.
  • Rating 5.0
    Kevyn is just amazing
    Response from Bristol Street Motors Ford Birmingham
    Thank you so much for your kind words! We are so happy to hear that Kevyn was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
  • Rating 5.0
    Very helpful and efficient with regular updates on the service progress
    Response from Bristol Street Motors Ford Birmingham
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Bloke who took me through was helpful and explained everything well.
    Response from Bristol Street Motors Ford Birmingham
    Good afternoon, Robert . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Nicole was lovely and helpful. She made us feel at ease, answered all our questions and made it an easy decision to get the car.
    Response from Bristol Street Motors Ford Birmingham
    Thank you so much for your kind words! We are so happy to hear that Nicole was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Excellent service 10/10. Kevin my sales assistant was above and beyond brilliant with me. I usually have negative experiences with assistants,due to being old school . I’m a very straight to the point/matter, slightly impatient, demanding, no bells and whistle, grumpy and can be loud at times.Kevin dealt with me like he had known me for ever, he was very knowledgeable, informative and helpful which made my experience dealing with him amazingly enjoyable these days for me. I am truthful and say it,as it is, which can upset people at times, so I hope you inform Kevin to my reply of my experience and thank him on my behalf. S. Brookes.
    Response from Bristol Street Motors Ford Birmingham
    Good afternoon, Stephen. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    My visit with BSM Service went very wellindeed .. smooth & efficient ... very pleasing !
    Response from Bristol Street Motors Ford Birmingham
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Excellent thank you.
    Response from Bristol Street Motors Ford Birmingham
    Thanks for taking the time to mark us as 5 stars! Kind regards, Liza.
  • Rating 5.0
    Accommodating and informative. Really appreciated Nicole and her support throughout the journey. She went out her way to support me which I'm grateful for.
    Response from Bristol Street Motors Ford Birmingham
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Excellent service
    Response from Bristol Street Motors Ford Birmingham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    I was well looked after by Kevyn & kept informed every step of the way. Thank you, loving my new car 👍🏻
    Response from Bristol Street Motors Ford Birmingham
    Thank you so much for your kind words! We are so happy to hear that Kevyn was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew

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