Motability Scheme at Hyundai Birmingham West

4.8
Rating 4.8
(278 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Hyundai Birmingham West

We have been a local family-run business for over 65 years. Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Hyundai Birmingham West can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Hyundai Birmingham West on 01214346400 to make an appointment with our Motability specialist.

Contact information

Address
68 Hagley Road West
Hagley
Birmingham B67 5EZ
GB
Phone Number
Call Hyundai Birmingham West on 0121 434 6400
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Ian Woodier
  • Duncan Kellett
  • Bill Martin
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Stacey Price
  • Joe Tolley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Hyundai Birmingham West

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Hyundai Birmingham West

  • Rating 5.0
    Very helpful staff who took their time and answered all my questions. Recommend them highly
    Response from Hyundai Birmingham West
    Thank you Mohammed for this wonderful review, take care.
  • Rating 1.0
    I filled it in and error happend not wasting my time again typing !
  • Rating 5.0
    Absolutely fantastic customer service and extreamly helpful and put me at ease
    Response from Hyundai Birmingham West
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Staff was lovely as always my only concern was it says my car was dirty and full of scratches which isn’t right it was cleaned before my visit an there isn’t any scratches on it at all
    Response from Hyundai Birmingham West
    Good afternoon Tayson, thank you for the 5 star rating. It was mentioned on the VHC that the car was dirty and has slight scratches on, but nothing to worry about. We look forward to seeing you again. Take care.
  • Rating 5.0
    Great customer service as always
    Response from Hyundai Birmingham West
    Thank you for your feedback Pauline. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Take care.
  • Rating 5.0
    Staff very friendly
    Response from Hyundai Birmingham West
    Hi Peter, thank you for leaving this great review. Take care.
  • Rating 5.0
    Thank you for your good service.
    Response from Hyundai Birmingham West
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Fantastic.
    Response from Hyundai Birmingham West
    Thank you for your high star rating.
  • Rating 5.0
    Just as when we bought the car - Professional, Personal and Passionate Customer Service. Duncan certainly knows his 'stuff' about all things Motability!. BIG THANKS
    Response from Hyundai Birmingham West
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Professional, Personal and Passionate Customer Service

    Outstanding help and support from everyone at the Dealership to ensure we got the best possible outcome

    BIG WELL DONE and THANKS
    Response from Hyundai Birmingham West
    Hi Leah, thank you for this 5-star review - take care.
  • Rating 5.0
    He was a top man really happy
    Response from Hyundai Birmingham West
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very good Service and friendly people
    Response from Hyundai Birmingham West
    Hi William, thank you for leaving this kind review. Until we see you again, take care.
  • Rating 5.0
    They were lovely 😍
    Response from Hyundai Birmingham West
    Thank you Andreaka for a lovely review!
  • Rating 5.0
    The team at Hyundai Hagley Road Birmingham are exceptional. They go above and beyond to make the experience of choosing a suitable car as easy as possible. They're lovely people, very welcoming and I wouldn't go anywhere else..
    Response from Hyundai Birmingham West
    Thank you so much for your kind words Efreye! We are so happy to hear that team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review and we look forward to seeing you again soon. Take care!
  • Rating 5.0
    Very excellent service
    Response from Hyundai Birmingham West
    Thank you for the great review and the feedback Janet, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Duncan was very kind, helpful and patient with me. Nothing was too difficult. He gave very good advice and explained things clearly.
    Response from Hyundai Birmingham West
    Thank you so much for your kind words Linda! We are so happy to hear that Duncan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Dispite a few issues Bill martin worked hard to get the car to us he communicated well with us every step of the way and couldnt be any more helpful then he was. We are extremely happy with the service and car.
    Response from Hyundai Birmingham West
    Hi Gemma, thank you for leaving this kind review. Until we see you again, take care.
  • Rating 5.0
    First class service
    Response from Hyundai Birmingham West
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Kept up to date on cars progress through regular messages.
    Friendly team.
    Response from Hyundai Birmingham West
    Hi Finley, thank you for leaving this great review. Take care.
  • Rating 5.0
    Helpful, friendly and knowledgeable. A great experience.
    Response from Hyundai Birmingham West
    Hi Damian, we are thrilled to hear of your great experience. All the best.

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