Motability Scheme at Hyundai Birmingham West

4.8
Rating 4.8
(374 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Welcome to Hyundai Birmingham West

Motability Scheme at Hyundai Birmingham West

We have been a local family-run business for over 65 years. Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Hyundai Birmingham West can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Hyundai Birmingham West on 01214346400 to make an appointment with our Motability specialist.

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Contact information

Address
68 Hagley Road West
Hagley
Birmingham B67 5EZ
GB
Get directions
Phone Number
Call Hyundai Birmingham West on 0121 434 6400
0121 434 6400
0121 434 6400
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Duncan Kellett
  • Bill Martin
  • Matt Pugh
  • Paul Berry
  • Max Rowlands
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Lisa Rickus
  • Josh Tallack
  • Jessica Smith
We recommend calling and booking an appointment before visiting.
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Accessibility features at Hyundai Birmingham West

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Hyundai Birmingham West

  • Rating 4.0
    Wonderful experience
    Response from Hyundai Birmingham West
    Good afternoon Mohammed,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a wonderful experience at Hyundai Birmingham West. Your positive comments are greatly appreciated and will be shared with our team.

    We always strive to provide the best service possible, and your input helps us to continually improve. If there is anything specific you feel we could do to enhance your experience further, please feel free to let us know.

    Thank you once again for your review, and we look forward to welcoming you back in the future.
  • Rating 5.0
    It was the best of the best they were all very welcoming and did everything properly
    Response from Hyundai Birmingham West
    Dear Ryan,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us. Our team strives to provide the best service possible, and it's rewarding to know that we met your expectations. Your kind words about our welcoming atmosphere and attention to detail mean a lot to us. If you have any further feedback or need assistance in the future, please don't hesitate to contact us. We look forward to seeing you again!
  • Rating 5.0
    Very friendly staff who listened to what we needed and gave us great advice and help.
    Response from Hyundai Birmingham West
    Hello Damian,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that our team was able to provide you with the friendly service and helpful advice you needed. It's wonderful to know that we met your expectations and made your experience a pleasant one. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
  • Rating 5.0
    Excellent service from staff Paul and Bill
    Response from Hyundai Birmingham West
    Thank you so much for your kind words Christine! We are so happy to hear that Bill and Paul were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Josh and Jess were absolutely stars in a very stressful situation- my deepest gratitude for all your help and support
    Response from Hyundai Birmingham West
    Good morning Sajjad,
    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Josh and Jess were able to provide you with the support you needed during a stressful situation. Your kind words and perfect rating mean a lot to our team, and we are grateful for your appreciation. At Hyundai Birmingham West, we strive to offer the best service possible, and it is rewarding to know that our efforts have made a positive impact on your experience. If you have any further needs or questions, please don't hesitate to reach out.
  • Rating 5.0
    Great communication and understood the process fully.
    Response from Hyundai Birmingham West
    Good morning Max,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our communication and that you fully understood the process. At Hyundai Birmingham West, we strive to provide the best service possible, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to contact us. We look forward to seeing you again!
  • Rating 5.0
    Proffetional reliable service team
    Response from Hyundai Birmingham West
    Hello Marie C.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service team to be professional and reliable. Your feedback is incredibly important to us, and it’s great to know that we are meeting your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Hyundai Birmingham West Team
  • Rating 5.0
    Friendly and explained everything properly
    Response from Hyundai Birmingham West
    Hello Ryan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and that everything was explained properly during your visit. Providing excellent service and clear information is very important to us, and it's great to know we met your expectations.
    If you have any more questions or need further assistance, please contact us! We look forward to seeing you again at Hyundai Birmingham West.
  • Rating 5.0
    I had an excellent service from Duncan he teally kind and helpful
    Response from Hyundai Birmingham West
    Hello Matthew,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Duncan provided you with excellent service and that you found him to be kind and helpful. If there's anything else we can assist you with, please don't hesitate to contact us - we are always here to help. We look forward to seeing you again in the future. All the best and take care.
  • Rating 5.0
    Very good
    Response from Hyundai Birmingham West
    Good morning Ivana,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.
    If you have any further questions or need assistance in the future please contact us as we are always here to help. We look forward to seeing you again.
  • Rating 5.0
    All ok they looked after me while my car was being checked staff were very friendly and made me a coffee while I waited
    Response from Hyundai Birmingham West
    Good afternoon Michael,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with us. It's wonderful to know that our team made you feel welcome and comfortable while your car was being checked. We always strive to provide friendly service and a pleasant atmosphere for our customers. If there's anything else we can do for you in the future, please don't hesitate to let us know. We look forward to seeing you again!
  • Rating 5.0
    Brilliant!
    Booked in for a collection, service and return.
    All went really smoothly.
    Very helpful staff.
    Car returned within a few hours.
    Response from Hyundai Birmingham West
    Happy New Year Nicola,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with our collection, service, and return process went smoothly. Our team takes great pride in providing helpful and efficient service, and it’s fantastic to know that we met your expectations. Your feedback is incredibly valuable to us, and we are delighted that you were satisfied with the quick return of your car. If there is anything else we can assist you with in the future, we are here to help. All the best and take care.
  • Rating 5.0
    Easy and gave us all the information
    Response from Hyundai Birmingham West
    Thank you Dilara for the great review and the feedback; we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Absolutely great experience with Bill. Lots of help and very informative
    Response from Hyundai Birmingham West
    Dear Hassan B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with Bill and found his assistance both helpful and informative. At Hyundai Birmingham West, we strive to provide the best service possible, and it's always rewarding to know when we've succeeded.
    Your feedback is greatly appreciated and will be shared with Bill and the rest of our team. Take care.
  • Rating 5.0
    Excellent service from Bill.
    Response from Hyundai Birmingham West
    Hello Joseph B.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you received excellent service from Bill. Providing top-notch service is our priority, and it's always rewarding to know when we've succeeded. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Hyundai Birmingham West
  • Rating 5.0
    Bill is lovely and make my day i was comfortable to ask him any question about my new car
    Response from Hyundai Birmingham West
    Good morning Chantaina,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Bill was able to make your day and that you felt comfortable asking questions about your new car. Providing excellent customer service is our top priority, and it's always rewarding to know when we've succeeded. Should you have further questions or need any assistance in the future - we are always here to help! All the best and take care!
  • Rating 5.0
    Courteous
    Informative
    Patient
    Happy
    Response from Hyundai Birmingham West
    Hello Keira,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service courteous, informative, and patient. It's fantastic to know that you had a happy experience with us. If you have any more questions or need further assistance, we are here to help. We look forward to seeing you again in the future!
  • Rating 5.0
    Very good xx
    Response from Hyundai Birmingham West
    Thank you Kevin for taking the time to leave us this 5-star review, take care.
  • Rating 5.0
    Excellent service
    Response from Hyundai Birmingham West
    Thank you so much for your kind words Noreen! We are so happy to hear that you were with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    We had an excellent experience with motabilty Hyundai west, Birmingham. Especially with the motability gentleman Duncan who dealt with us throughout.
    Thank You.
    Response from Hyundai Birmingham West
    Good morningMargaret,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us. Our team takes great pride in ensuring that our customers are well-informed and comfortable throughout the process, and it's fantastic to know that we met your expectations. We look forward to seeing you again.

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