Motability Scheme at Hyundai Birmingham West
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Hyundai Birmingham West
We have been a local family-run business for over 65 years. Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Hyundai Birmingham West can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Hyundai Birmingham West on 01214346400 to make an appointment with our Motability specialist.
Contact information
Address
68 Hagley Road West
Hagley
Birmingham B67 5EZ
GB
Phone Number
Call Hyundai Birmingham West on 0121 434 6400
0121 434 6400
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Duncan Kellett
- Bill Martin
- Matt Pugh
- Paul Berry
- Max Rowlands
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Lisa Rickus
- Josh Tallack
- Jessica Smith
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Hyundai Birmingham West
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Hyundai Birmingham West
- Rating 5.0Jan 16, 2026Very good
- Rating 5.0Jan 16, 2026All ok they looked after me while my car was being checked staff were very friendly and made me a coffee while I waited
- Rating 5.0Jan 1, 2026Brilliant!
Booked in for a collection, service and return.
All went really smoothly.
Very helpful staff.
Car returned within a few hours. - Rating 5.0Dec 23, 2025Easy and gave us all the informationResponse from Hyundai Birmingham WestDec 29, 2025Thank you Dilara for the great review and the feedback; we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Dec 23, 2025Absolutely great experience with Bill. Lots of help and very informativeResponse from Hyundai Birmingham WestDec 29, 2025Dear Hassan B.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with Bill and found his assistance both helpful and informative. At Hyundai Birmingham West, we strive to provide the best service possible, and it's always rewarding to know when we've succeeded.
Your feedback is greatly appreciated and will be shared with Bill and the rest of our team. Take care. - Rating 5.0Dec 23, 2025Excellent service from Bill.Response from Hyundai Birmingham WestDec 23, 2025Hello Joseph B.,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you received excellent service from Bill. Providing top-notch service is our priority, and it's always rewarding to know when we've succeeded. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Hyundai Birmingham West - Rating 5.0Dec 22, 2025Bill is lovely and make my day i was comfortable to ask him any question about my new carResponse from Hyundai Birmingham WestDec 23, 2025Good morning Chantaina,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Bill was able to make your day and that you felt comfortable asking questions about your new car. Providing excellent customer service is our top priority, and it's always rewarding to know when we've succeeded. Should you have further questions or need any assistance in the future - we are always here to help! All the best and take care! - Rating 5.0Dec 19, 2025Courteous
Informative
Patient
HappyResponse from Hyundai Birmingham WestDec 22, 2025Hello Keira,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service courteous, informative, and patient. It's fantastic to know that you had a happy experience with us. If you have any more questions or need further assistance, we are here to help. We look forward to seeing you again in the future! - Rating 5.0Dec 18, 2025Very good xxResponse from Hyundai Birmingham WestDec 19, 2025Thank you Kevin for taking the time to leave us this 5-star review, take care.
- Rating 5.0Dec 4, 2025Excellent serviceResponse from Hyundai Birmingham WestDec 5, 2025Thank you so much for your kind words Noreen! We are so happy to hear that you were with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Nov 24, 2025We had an excellent experience with motabilty Hyundai west, Birmingham. Especially with the motability gentleman Duncan who dealt with us throughout.
Thank You.Response from Hyundai Birmingham WestNov 26, 2025Good morningMargaret,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us. Our team takes great pride in ensuring that our customers are well-informed and comfortable throughout the process, and it's fantastic to know that we met your expectations. We look forward to seeing you again. - Rating 5.0Nov 24, 2025Fantastic service bill is very honest and knowledgeable, made us so welcome he is a credit to HyundaiResponse from Hyundai Birmingham WestNov 24, 2025Good afternoon Diane,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a fantastic experience with Bill and we are delighted to know that his honesty and knowledge made you feel welcome. Your kind words are greatly appreciated and will be shared with Bill and the rest of our team. We look forward to seeing you again in the future. - Rating 5.0Nov 19, 2025Bill has been an outstanding support from the very first day, coordinating everything from the test drive to the final delivery of my car which I collected yesterday. Even when there was a minor hiccup on my part, he went above and beyond to assist me. Huge thanks for all your efforts, Bill! If I could, I would give you more than 5 stars, but I have hit the limit on the scale!Response from Hyundai Birmingham WestNov 19, 2025Good afternoon Aliaa,
We're thrilled to hear about your positive experience with Bill and the exceptional service he provided throughout your journey with us. It's fantastic to know that he was able to assist you every step of the way and even went the extra mile when needed. We're delighted to have been part of your car buying experience and look forward to seeing you again in the future. Enjoy your new car! - Rating 5.0Nov 17, 2025Poliot very very helpful understanding absolutely fantasticResponse from Hyundai Birmingham WestNov 18, 2025Good morning Donna,
Thank you for taking the time to leave us this review. We are so glad to hear you were provided a fantastic experience whilst with us. We look forward to seeing you again in the future. Take care. - Rating 3.0Nov 10, 2025Service was booked in for 8.30am and I was told it would take about an hour. 10.30am ish was told the brake fluid machine needed to be fixed so that’s the delay. Finally got the keys at 11.30
Servicing great. Timing not so much.Response from Hyundai Birmingham WestNov 19, 2025Thank you for sharing your feedback Azhar. We’re glad to hear that you were happy with the service itself, though we appreciate that the timing did not meet your expectations.
During your appointment, our technician needed to address an issue with the brake fluid machine before the brake fluid replacement could be completed, which caused the delay. We did speak with you at the time to explain the situation.
We appreciate your patience and understanding, and your feedback will help us improve our scheduling in the future. Thank you for choosing us for your vehicle service. - Rating 5.0Nov 4, 2025Excellent, prompt friendly serviceResponse from Hyundai Birmingham WestNov 4, 2025Hello Damian,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service excellent, prompt, and friendly. Providing top-notch service is our priority, and your feedback reaffirms the hard work we put in every day.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Hyundai Birmingham West. - Rating 5.0Nov 3, 2025The best car dealership out there.Response from Hyundai Birmingham WestNov 4, 2025Hello Jason,
Thank you so much for your wonderful review! We're thrilled to hear that you consider us the best car dealership out there. At Hyundai Birmingham West, we strive to provide exceptional service and ensure our customers have a positive experience. Your feedback is incredibly motivating for our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again. - Rating 5.0Oct 31, 2025Very pleasant and attentiveResponse from Hyundai Birmingham WestNov 3, 2025Thank you for your kind words Peter - we're glad to have been of service!
- Rating 5.0Oct 28, 2025It was so coolResponse from Hyundai Birmingham WestOct 28, 2025Hello Ali,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with us at Hyundai Birmingham West. Your feedback is incredibly important to us, and we're delighted that you found everything to be so cool. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to give us a call! We look forward to seeing you again in the future! - Rating 5.0Oct 28, 2025The sales person was very helpful. He explained everything we needed to know.Response from Hyundai Birmingham WestOct 28, 2025Hello Susan,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that our salesperson was able to assist you effectively and provide all the information you needed. Your feedback is incredibly valuable to us, and we're delighted that you had a positive experience at Hyundai Birmingham West.
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with our collection, service, and return process went smoothly. Our team takes great pride in providing helpful and efficient service, and it’s fantastic to know that we met your expectations. Your feedback is incredibly valuable to us, and we are delighted that you were satisfied with the quick return of your car. If there is anything else we can assist you with in the future, we are here to help. All the best and take care.