Motability Scheme at Hyundai Birmingham West

4.8
Rating 4.8
(330 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Hyundai Birmingham West

We have been a local family-run business for over 65 years. Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Hyundai Birmingham West can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Hyundai Birmingham West on 01214346400 to make an appointment with our Motability specialist.

Contact information

Address
68 Hagley Road West
Hagley
Birmingham B67 5EZ
GB
Phone Number
Call Hyundai Birmingham West on 0121 434 6400
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Duncan Kellett
  • Bill Martin
  • Matt Pugh
  • James Owens
  • William Crawley
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Roy Hill
  • Lisa Rickus
We recommend calling and booking an appointment before visiting.
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Accessibility features at Hyundai Birmingham West

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Hyundai Birmingham West

  • Rating 5.0
    James was amazing. We can not recommend Hyundai enough.

    He kept in touch with us and was so knowlegeable.

    We are absolutely happy with our purchase.
    Response from Hyundai Birmingham West
    Dear Catherine,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience with James and that you are happy with your purchase. It is always our goal to provide exceptional service and ensure our customers feel well-informed and supported throughout their journey with us.
  • Rating 5.0
    I had a great experience with the Motability Scheme at Hyundai Birmingham West. The staff were friendly, professional, and made the whole process smooth and stress-free. I really appreciate their clear communication and support throughout.
    Response from Hyundai Birmingham West
    Hello Saman M.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great experience with the Motability Scheme at Hyundai Birmingham West. Our team strives to provide friendly and professional service, and it's fantastic to know that we were able to make the process smooth and stress-free for you.

    Clear communication and support are very important to us, and we're delighted that you felt well taken care of throughout your experience. Your kind words and perfect rating mean a lot to our team.

  • Rating 5.0
    Bill is excellent made sure all our needs were met
    Response from Hyundai Birmingham West
    Good afternoon Angela, thank you for lovely words for about your time with Bill. We are so glad he met your expectations and needs. We look forward to seeing you again soon - take care!
  • Rating 5.0
    Efficient and very understanding
    Response from Hyundai Birmingham West
    Good morning Nina, thank you for leaving us a 5* rating. We are thrilled to hear how well your handover went. We look forward to seeing you again in the future - take care!
  • Rating 5.0
    HE was.very help ful
    Response from Hyundai Birmingham West
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Great experience
    Response from Hyundai Birmingham West
    Thank you for your kind words - we're glad to have been of service!
  • Rating 4.0
    Brilliant, I got my car and the service I received was wonderful
    Response from Hyundai Birmingham West
    Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very good
    Response from Hyundai Birmingham West
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent. Thanks to James and Duncan
    Response from Hyundai Birmingham West
    Hello Sally,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an excellent experience with James and Duncan. Your feedback is incredibly valuable to us, and we are grateful for your support. Take care.
  • Rating 5.0
    A brilliant and Welcoming experience from Bill as always.
    He goes above and beyond and only a phone call away for any help and advice needed.
    Response from Hyundai Birmingham West
    Good morning Finley,

    Thank you for your wonderful feedback! We're delighted to hear about your positive experience with Bill, who always goes the extra mile to assist you. Your kind words and perfect rating inspire us to maintain our exceptional service. If you need anything else, please reach out. We look forward to serving you again!
  • Rating 5.0
    Explain everything he was very good
    Response from Hyundai Birmingham West
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    It was easy and quick
    Response from Hyundai Birmingham West
    Good afternoon Alun, thank you for your review! We look forward to seeing you again!
  • Rating 4.0
    staff polite
    Response from Hyundai Birmingham West
    Good afternoon Tracey, thank you for leaving us your 4* review. Please do not hesitate to let us know what we could improve upon to make it a 5* experience for you next time. Take care!
  • Rating 5.0
    It was nice okay
    Response from Hyundai Birmingham West
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Bill was very welcoming and explained the process really well.
    We felt comfortable and at ease with Bill he knows his stuff.
    It was nice to come back after nearly 3 years to see Bill again.
    Response from Hyundai Birmingham West
    Good afternoon Finley, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with Bill, we hope to see you again soon! Kind regards,
  • Rating 5.0
    5*
    Response from Hyundai Birmingham West
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    efficient and friendly
    Response from Hyundai Birmingham West
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    He was very informative and attentive
    Response from Hyundai Birmingham West
    Thank you Alun for leaving this 5-star review, take care.
  • Rating 5.0
    Excellent experience was well looked after.
    Response from Hyundai Birmingham West
    Thank you Meryl for leaving such a kind review, take care.
  • Rating 5.0
    Good
    Response from Hyundai Birmingham West
    Hello Jamie. Thank you for taking the time to leave us a review about your visit.

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