Motability Scheme at Hyundai Birmingham West
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Hyundai Birmingham West
We have been a local family-run business for over 65 years. Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Hyundai Birmingham West can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Hyundai Birmingham West on 01214346400 to make an appointment with our Motability specialist.
Contact information
Address
68 Hagley Road West
Hagley
Birmingham B67 5EZ
GB
Phone Number
Call Hyundai Birmingham West on 0121 434 6400
0121 434 6400
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Duncan Kellett
- Bill Martin
- Matt Pugh
- James Owens
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Roy Hill
- Lisa Rickus
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Hyundai Birmingham West
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Hyundai Birmingham West
- Rating 5.0Oct 3, 2025It was great really helpful and friendly staffResponse from Hyundai Birmingham WestOct 3, 2025Thank you for choosing us for your MOT today Matthew! We look forward to seeing you again soon.
- Rating 4.0Sep 29, 2025The only thing was bad no wash and vacuumResponse from Hyundai Birmingham WestSep 30, 2025Good morning Satnam. Thank you for taking the time to leave your feedback. We’re really sorry to hear you were disappointed about not receiving a wash and vacuum during your visit. While we always aim to provide the best possible service, a wash and vacuum is not a complimentary part of the service. Thank you again for your review, and we hope to welcome you back in the future.
- Rating 5.0Sep 25, 2025Very good as always lovely friendly and helpful people thank youResponse from Hyundai Birmingham WestSep 26, 2025Hello Diane,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your experience with us was very good as always. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to seeing you again soon at Hyundai Birmingham West.
Best regards,
The Motability Scheme Team at Hyundai Birmingham West - Rating 5.0Sep 23, 2025Really friendly and helpful staff would recommend that other people go thereResponse from Hyundai Birmingham WestSep 24, 2025Hello Matthew,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our staff friendly and helpful. Your recommendation means a lot to us, and we're delighted to know that you had a positive experience at Hyundai Birmingham West. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again in the future! - Rating 5.0Sep 23, 2025I like James the way he treated us and asked us for tea or coffee
Also showed me the car told me everything about the car and loving the car very nice and has good specs on this car i20Response from Hyundai Birmingham WestSep 24, 2025Good morning Asab, thank you so much for your kind words! We’re delighted to hear that James made your experience enjoyable and provided you with all the information you needed. It’s great to know you’re loving your Hyundai i20 and its features. We truly appreciate your feedback and look forward to welcoming you again in the future. Enjoy your new car! - Rating 5.0Sep 23, 2025Duncan was great from when I started the journey to collecting the car. I had left my blue badge in the old car and he fetched it for me straightawayResponse from Hyundai Birmingham WestSep 24, 2025Good morning Rosina, thank you so much for your kind review! We’re delighted to hear Duncan looked after you so well throughout your journey and went the extra mile to fetch your blue badge. We’ll be sure to pass on your feedback to him – he’ll be thrilled. Wishing you many happy miles in your new car!
- Rating 5.0Sep 22, 2025The staff was very helpfulResponse from Hyundai Birmingham WestSep 23, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Sep 18, 2025Very kind very respectful so friendly exactly on timeResponse from Hyundai Birmingham WestSep 19, 2025Hello Dagher,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team to be kind, respectful, and friendly. Punctuality is very important to us, and we're glad to know we met your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Rating 5.0Sep 8, 2025Fab very informative and helpfulResponse from Hyundai Birmingham WestSep 8, 2025Thank you so much for your kind words John! We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Sep 8, 2025The service was outstanding and always answered any questions I had and sorted things out tell me exactly what to do really pleasedResponse from Hyundai Birmingham WestSep 8, 2025Good afternoon Rebecca,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found the team's service outstanding and that we were able to answer all your questions and assist you effectively. If you have any more questions or need further assistance in the future, please don't hesitate to contact us; we look forward to seeing you again! Take care! - Rating 5.0Sep 3, 2025GoodResponse from Hyundai Birmingham WestSep 3, 2025Hello Ali, thank you so much for taking the time to leave us a 5-star review! We are happy to hear that you had a positive experience with us at Hyundai Birmingham West. Until next time - take care.
- Rating 5.0Sep 1, 2025Explained everything very well ,good serviceResponse from Hyundai Birmingham WestSep 1, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 4.0Aug 22, 2025Been with them over 6 years always been goodResponse from Hyundai Birmingham WestAug 26, 2025Hello Darren,
Thank you for taking the time to share your feedback and for being a loyal customer of Hyundai Birmingham West for over six years. We are delighted to hear that you have consistently had positive experiences with us. Your satisfaction is very important to us, and we are committed to maintaining the high standards you have come to expect. If there is anything more we can do to improve your experience or if you have any specific suggestions, please feel free to let us know. We look forward to continuing to serve you in the future. - Rating 5.0Aug 19, 2025James was amazing. We can not recommend Hyundai enough.
He kept in touch with us and was so knowlegeable.
We are absolutely happy with our purchase.Response from Hyundai Birmingham WestAug 19, 2025Dear Catherine,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience with James and that you are happy with your purchase. It is always our goal to provide exceptional service and ensure our customers feel well-informed and supported throughout their journey with us. - Rating 5.0Aug 15, 2025I had a great experience with the Motability Scheme at Hyundai Birmingham West. The staff were friendly, professional, and made the whole process smooth and stress-free. I really appreciate their clear communication and support throughout.Response from Hyundai Birmingham WestAug 15, 2025Hello Saman M.,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great experience with the Motability Scheme at Hyundai Birmingham West. Our team strives to provide friendly and professional service, and it's fantastic to know that we were able to make the process smooth and stress-free for you.
Clear communication and support are very important to us, and we're delighted that you felt well taken care of throughout your experience. Your kind words and perfect rating mean a lot to our team. - Rating 5.0Aug 12, 2025Bill is excellent made sure all our needs were metResponse from Hyundai Birmingham WestAug 12, 2025Good afternoon Angela, thank you for lovely words for about your time with Bill. We are so glad he met your expectations and needs. We look forward to seeing you again soon - take care!
- Rating 5.0Aug 12, 2025Efficient and very understandingResponse from Hyundai Birmingham WestAug 12, 2025Good morning Nina, thank you for leaving us a 5* rating. We are thrilled to hear how well your handover went. We look forward to seeing you again in the future - take care!
- Rating 5.0Aug 8, 2025HE was.very help fulResponse from Hyundai Birmingham WestAug 11, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Aug 1, 2025Great experienceResponse from Hyundai Birmingham WestAug 4, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 4.0Aug 1, 2025Brilliant, I got my car and the service I received was wonderfulResponse from Hyundai Birmingham WestAug 1, 2025Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.