This dealership is temporarily unable to submit any new Motability applications until it meets our training standards.

Motability Scheme at Sytner BMW Oldbury

4.7
Rating 4.7
(256 reviews)
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
819 Wolverhampton Road
Oldbury B68 8DA
GB
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Phone Number
Call Sytner BMW Oldbury on 0121 222 1985
0121 222 1985
0121 222 1985
Website

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Email

Email us

Reviews

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Showroom details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Usman Mirza
  • Peter Chenery
  • Luke Massey
  • Harj Aujla
  • Jessica Fereday
  • Jack Hinton
  • Harry Binning
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 14:00
SundayClosed

Motability service specialists:

  • Reece Maynard
  • Luke Mair
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner BMW Oldbury

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sytner BMW Oldbury

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Sytner BMW Oldbury can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sytner BMW Oldbury on 01212221985 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Sytner BMW Oldbury

  • Rating 5.0
    Car dealer was really friendly and helpful thanks
  • Rating 5.0
    He was so friendly and helpful
  • Rating 5.0
    Excellent service quick and kept informed at every stage of service included a very detailed video footage and collected and returned to the property all in a matter of a few hours . Great customer service too. Highly recommend .
  • Rating 5.0
    Once management were aware of my requirements, the process was seamless, many thanks to Simon and in particular Luke
  • Rating 5.0
    Very informative
  • Rating 5.0
    Great service and answered all questions
  • Rating 5.0
    Fantastic thanks Louis
  • Rating 5.0
    Very good
  • Rating 5.0
    kepted upto date and polite and courteous staff
  • Rating 5.0
    Everyone is always very friendly, knowledgable, polite & happy. Nothing is too much for trouble for them.
  • Rating 5.0
    Very good service , informed about what work had been carried out . Always friendly, helpful staff .
  • Rating 5.0
    They were really welcoming couldn’t fault them thanks
  • Rating 5.0
    We had an absolutely amazing experience purchasing our car with Luke at BMW! From the very beginning, he was professional, knowledgeable, and genuinely helpful. Luke made the whole process smooth and stress-free, taking the time to answer all of our questions and making sure we felt comfortable every step of the way. His friendly approach and attention to detail really stood out, and he went above and beyond to ensure we drove away happy and confident in our new car.

    However Peter and then Craig, both waste of time and brings the company down. I understand Peter left, but no-one made us aware and when handled to Craig, he was supposed to inform me of the car etc. still never had any responses even after calling several times. Only downfall I regret is paying for a panoramic roof which I was NOT told that it won't open. So I paid for an option for no reason to me. I wasn't made aware of this.
    Once Luke took over, everything was smooth.
  • Rating 5.0
    Great customer service
  • Rating 5.0
    Very good service
    Response from Sytner BMW Oldbury
    Hello Ruksana,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with our service at Sytner BMW Oldbury. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Sytner BMW Oldbury Team
  • Rating 5.0
    We had an absolutely amazing experience purchasing our car with Luke at BMW! From the very beginning, he was professional, knowledgeable, and genuinely helpful. Luke made the whole process smooth and stress-free, taking the time to answer all of our questions and making sure we felt comfortable every step of the way. His friendly approach and attention to detail really stood out, and he went above and beyond to ensure we drove away happy and confident in our new car.
    Response from Sytner BMW Oldbury
    Dear Ayva Z,

    Thank you so much for taking the time to share your wonderful experience with us at Sytner BMW Oldbury. We are thrilled to hear that Luke provided you with such exceptional service during your car purchase. It's fantastic to know that his professionalism, knowledge, and friendly approach made the process smooth and stress-free for you.

    We are delighted that you felt comfortable and well-informed every step of the way. Your satisfaction and confidence in your new car are our top priorities, and it's great to hear that Luke went above and beyond to ensure that.

    Your feedback is incredibly valuable to us, and we will be sure to pass on your kind words to Luke and the team. We look forward to welcoming you back in the future and assisting you with any of your mobility needs.

    Thank you once again for your glowing review.
  • Rating 3.0
    It could not be said everything was good.
    They did not replace the brake pads.
    They said it was because you are very strict.
    They told me I can still drive with these pads for a few more weeks.
    The car’s navigation map was not updated.
    Again, because you did not approve it.
    BMW offers free car washing service.
    Unfortunately, they only make the car wet.
    Every time I complain, they say That’s what we offer
    Response from Sytner BMW Oldbury
    Dear Jilla K,

    Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconvenience you experienced during your recent visit to Sytner BMW Oldbury. Your satisfaction is important to us, and we are committed to addressing the issues you've raised.

    We regret that the brake pads were not replaced and understand your concern regarding the explanation provided. Safety is our top priority, and we will review our communication to ensure clarity and transparency in the future.

    Regarding the navigation map update, we apologise for any misunderstanding. We aim to provide the best possible service and will look into how we can improve this process.

    We are also sorry to hear about your experience with our car washing service. Your feedback is valuable, and we will work with our team to enhance the quality of this service.

    Thank you again for your feedback. We hope to have the opportunity to serve you better in the future.

  • Rating 5.0
    LUKE was really friendly and explained how it all worked. Id definitely recommend visiting this branch
    Response from Sytner BMW Oldbury
    Hello Dawood H.

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Luke was able to provide you with a friendly and informative experience. Your recommendation means a lot to us, and we're delighted to know that you had a great visit to our branch. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to welcoming you back to Sytner BMW Oldbury in the future.

    Best regards,
    The Motability Scheme Team at Sytner BMW Oldbury
  • Rating 5.0
    Excellent service deserves 10 stars
    Response from Sytner BMW Oldbury
    Hello Leon C.

    Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us at Sytner BMW Oldbury. Your kind words and perfect rating mean a lot to our team, and we're delighted to know that our service met your expectations. If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Sytner BMW Oldbury Team
  • Rating 5.0
    Very helpful. Efficient and excellent
    Response from Sytner BMW Oldbury
    Dear Nirosha P.

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service to be helpful, efficient, and excellent. Your feedback is incredibly important to us, and it motivates our team to continue delivering the best possible experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Sytner BMW Oldbury.

    Best regards,
    The Motability Scheme Team at Sytner BMW Oldbury

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