Motability Scheme at Stellantis & You Citroen Birmingham North
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
857 Tyburn Road
Erdington
Birmingham B24 9NY
GB
Phone Number
Call Stellantis & You Citroen Birmingham North on 0121 306 4484
0121 306 4484
Website
Feedback
Reviews
Find or leave a review on Google
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Tony Woods
- Kevin Heron-Brooks
- Luke Loveland
We recommend calling and booking an appointment before visiting.
Accessibility features at Stellantis & You Citroen Birmingham North
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Welcome to Stellantis & You Citroen Birmingham North
Our trained Motability specialists are here to support you throughout the duration of your lease.
Stellantis & You Citroen Birmingham North can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact Stellantis & You Citroen Birmingham North on 01213064484 to make an appointment with our Motability specialist.
Reviews at Stellantis & You Citroen Birmingham North
- Rating 4.0Apr 11, 2025Experience was great,
- Rating 5.0Apr 8, 2025Brilliant service Kelly the lady that served me was fantastic I waiting for the car and it was very quick cleaned and vacuumed perfect
- Rating 3.0Mar 31, 2025I had a MOT I had begged and pleaded for another car as I can’t get around otherwise and was told I couldn’t book in with a hire car so I agreed to wait instead after 2 hours of waiting I was told they needed longer and to go home so I paid a taxi to get home they kept my car for a further 5 hours and give it back the last half hour of the day but without a replacement car I was stuck for the day and this wasn’t communicated to me before taking it in.Response from Stellantis & You Citroen Birmingham NorthMay 16, 2025Dear Charmaine,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent MOT appointment. We understand how important it is to have reliable transportation, and we're sorry for any disruption this caused to your day.
Your comments highlight areas where we need to improve our communication and service, and we are committed to addressing these issues to prevent similar situations in the future. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better next time.
If you have any further concerns or need assistance, please feel free to reach out to us directly.
Kind regards,
Stellantis &You - Rating 5.0Mar 24, 2025Good
- Rating 5.0Mar 19, 2025The sales assistant was polite and friendly explained everything I needed to know
- Rating 5.0Mar 3, 2025Great care throughout my time spent there
- Rating 3.0Feb 24, 2025The car was serviced and mot pkys problem with steering checked but the car did not get the wash that is offered after the serviceResponse from Stellantis & You Citroen Birmingham NorthMay 19, 2025Hello David,
Thank you for taking the time to share your feedback with us. We appreciate your comments and are glad to hear that the servicing and MOT, as well as the steering check, were completed. However, we apologize for not providing the complimentary car wash that is typically offered after service.
Your satisfaction is important to us, and we will ensure that this oversight is addressed with our team to prevent it from happening in the future. If there is anything else we can do to improve your experience, please feel free to reach out.
Thank you for choosing Stellantis & You Citroen Birmingham North.
Best regards,
Stellantis & You Citroen Birmingham North - Rating 5.0Feb 19, 2025Excellent service Thank you all so much.
- Rating 5.0Feb 19, 2025Very easy
- Rating 5.0Feb 19, 2025Thanks great service as always regards
- Rating 5.0Feb 10, 2025Excellent pick up and return. The gentleman was just that,an absolute gentleman.Response from Stellantis & You Citroen Birmingham NorthFeb 19, 2025Thank you so much for your kind words! We are so happy to hear that driver was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Feb 7, 2025EXCELLENT customer service from this wonderful company. Always friendly staff, always a courtesy call days before your service etc to check date still suits. And the lovely lovely guy who comes to collect my car is SO kind & caring. He is respectful & as he understands my health issues, he comes upto my flat to collect & return my keys. I think his name is Martin, & I look forward to seeing him again next year already.
WELL DONE STELLANTIS & YOU XResponse from Stellantis & You Citroen Birmingham NorthFeb 19, 2025Hi Josephine, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience, we hope to see you again soon! We are delighted to hear that you had a positive experience that the staff were friendly and helpful. - Rating 5.0Feb 6, 2025Ten out of tenResponse from Stellantis & You Citroen Birmingham NorthFeb 19, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 1.0Jan 17, 2025I found the dealership to be slow and although they knew why I was going in they had not ordered the part I needed.I have had my car MOT passed but still have not had the original issue resolved
- Rating 5.0Jan 14, 2025Brilliant welcoming team. I turned up a week early for my appointment and they still did my service. Great company.
- Rating 5.0Jan 7, 2025.Response from Stellantis & You Citroen Birmingham NorthJan 13, 2025Thank you for your high star rating!
- Rating 1.0Dec 27, 2024Absolute joke of a company. Been waiting since September to have a scratch repaired that the garage caused whilst in for a service. Messaged multiple times and been fobbed off and ghosted after they keep saying they will sort it. Avoid at all costs if you can.
- Rating 5.0Oct 25, 2024Friendly polite staff , i decided to wait with the car , was a little delay due to software upload, but apart from that all good , pleasant area to sit and wait with unlimited tea and coffee
- Rating 5.0Oct 16, 2024We had a great experience with the hand over Gazinder couldn't do enough for us.Response from Stellantis & You Citroen Birmingham NorthJan 13, 2025Hi Mark - Thank you for the great review and the feedback on Gazinder, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Stellantis & You Citroen Birmingham North.
- Rating 5.0Sep 26, 2024It was excellent. Sara Stringer answered all our questions and her service was first class. I would highly recommend her and Stellantis.
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a great experience at Stellantis & You Citroen Birmingham North. Your satisfaction is important to us, and we're glad we could meet your expectations. If there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back in the future.
Best regards,
The Motability Scheme Team at Stellantis & You Citroen Birmingham North