Motability Scheme at Stellantis & You DS Birmingham North

4.4
Rating 4.4
(26 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
857 Tyburn Road
Erdington
Birmingham B24 9NY
GB
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Phone Number
Call Stellantis & You DS Birmingham North on 0121 306 4442
0121 306 4442
0121 306 4442
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Richard Bissett
  • Andrew Cutts
  • Gazinder Marwaha
  • Mohammed Awais
  • Sarika Dubb
  • Attique Khokhar
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Tony Woods
  • Kevin Heron-Brooks
  • Luke Loveland
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stellantis & You DS Birmingham North

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stellantis & You DS Birmingham North

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stellantis & You DS Birmingham North can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stellantis & You DS Birmingham North on 01213064442 to make an appointment with our Motability specialist.

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Reviews at Stellantis & You DS Birmingham North

  • Rating 5.0
    Excellent service Richard was so helpful, he did everything he could and more for us so thank you
    Response from Stellantis & You DS Birmingham North
    Hi Johanna - Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    Experience was good, information all provided thank you Daniel
  • Rating 5.0
    Kind staff that kept me updated on the progress of my order and helped in any way they could
  • Rating 5.0
    Richard was so helpful and informative even when I was asking stupid questions. My partner is interested in a van now and said he will deffinatly be coming back to speak to Richard as he is so professional and friendly.
  • Rating 5.0
    Excellent Service. Went the extra mile.
  • Rating 5.0
    Excellent
  • Rating 5.0
    Absolutely fabulous service Awais and Elliott were fantastic nothing was to much trouble easy to talk to so looking forward to my new car tha lypu guys
  • Rating 5.0
    Thoughtful and considerate ,
  • Rating 1.0
    Bad communication from dealership .. nightmare to contact always told with a customer I send a email … don’t get calls back from that or a call back if leave message on answer machine ( that’s management too) no lead by example .

    One day I tested the phones parked on carpark sales man at desk phoned and another member said he busy with customer I’ll email him ..

    Annoying thing is sales man will ignore you because he is Peugeot and you want say Citroen or ds but it’s all same building no one willing to help you out or answer simple questions..
    Also say in a meeting never known a company have so many meeting . Should be selling and helping customers/ Clients etc

    Will I go back ! NO
    will I recommend ? NO

    I myself was glad to get out the place and away from grief and stress
  • Rating 5.0
    Rob was fantastic, explained everything about the car and great customer service
  • Rating 5.0
    Great customer service best test drive ever
  • Rating 4.0
    Good service
  • Rating 5.0
    Very helpful polite explained everything very well to us made to feel very wellcome
  • Rating 5.0
    I recieved a great experience from Robert Mcloughlin. considering it was my first time in a car showroom it was a wonderful experience. To been introduced to the car I had chosen. he made the entire motorbility appointment from the beginning to end and the handover a wonderful experience. He explained everything in details anything I didnt understand he would tell me again. His customer service was welcoming with a smile and a bubbly approach. I had a lovely advisor and My DS Experience will be a day I will never forget as a first time customer and being introduced to Ds. I really had a great experience.
  • Rating 4.0
    Excellent customer service from Rob! He was very thorough and really took out his time to answer any questions. Was great on keeping us updated whilst we were waiting for the car and has been great even after collecting our Ds4 ! Honestly couldn’t have asked for a better salesman someone who genuinely cares for the customer and is very down to earth! Thank you rob

    I leave 4 stars just because the management are not the best they can come across a little rude and unwilling to help with queries. It’s unfortunate that the management are this way because it would have made the experience that much better but rob really did make up for it all!
  • Rating 5.0
    A really good experience.
    Ethan advised and assisted me throughout the process
  • Rating 5.0
    Fantastic service. From start to finish Richard was brilliant.
  • Rating 3.0
    The 1st 2 visits we didn't feel valued as staff seamed un knowable aBout new ds4 and not helpfull at all.. after complaining we where put in touch with Sara she is a blessing for this dealership.. nothing is to much for her.. very helpfull and explained everything in detail and made the latter part of the experiance joyfully.. weldone sara
  • Rating 4.0
    Helpful
  • Rating 5.0
    Excellent customer service friendly and professional

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