Motability Scheme at TrustFord Birmingham
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Birmingham
At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.
With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.
Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.
Contact TrustFord Birmingham on 01213773000 to make an appointment with our Motability Scheme specialist.
Contact information
Address
971 Kingsbury Road
Erdington
Birmingham B24 9QB
GB
Phone Number
Call TrustFord Birmingham on 0121 377 3000
0121 377 3000
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 18:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Jeanette Roberts
- Angela Bird
- Clare Beecham
- Mike Dyson
- Mujnu Hussain
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:30 - 12:30 10:00 - 16:00Toggle Hours
Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:30 - 12:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:30 - 12:30 |
| Sunday | 10:00 - 16:00 |
Motability service specialists:
- Laura Taylor
- Tom Payne
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Birmingham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistance
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK - Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Birmingham
- Rating 5.0Aug 12, 2022Angela was the best help I could have asked for would recommend this service
- Rating 5.0Aug 12, 2022Great service, done at the home address, no mess
- Rating 5.0Aug 11, 2022Very quick at finding me a vehicle and was very professional. I was advised well with great honestyResponse from TrustFord BirminghamAug 11, 2022Hi Jamahl, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management Kind regards,Janet
- Rating 5.0Aug 11, 2022Great customer service.Response from TrustFord BirminghamAug 11, 2022Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you Janet
- Rating 5.0Aug 11, 2022Great customer service by allResponse from TrustFord BirminghamAug 11, 2022Hello Alan and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
- Rating 5.0Aug 11, 2022Muj Hussain was fantastic.Response from TrustFord BirminghamAug 11, 2022Hi Lisbon, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Muj, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Aug 2, 2022Great service good staffResponse from TrustFord BirminghamAug 3, 2022Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Jul 26, 2022Good experienceResponse from TrustFord BirminghamJul 27, 2022Hello Alan, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
- Rating 5.0Jul 21, 2022You guys are second to none
excellent customer serviceResponse from TrustFord BirminghamJul 22, 2022Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. Many thanks Janet - Rating 5.0Jul 15, 2022Great customer service
Could do enough for us. Many thanksResponse from TrustFord BirminghamJul 15, 2022Hi Garry, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all Thank you Janet - Rating 5.0Jul 12, 2022I felt very relaxed, they expected everything, very helpful & polite.Response from TrustFord BirminghamJul 12, 2022Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Jul 12, 2022Extremely nice lady who dealt with me. Jeanette was very helpful and made me feel very welcome. She went over all the details in full explaining everything. The whole process was very quick and easy. 5 star review for Jeanette. Brilliant customer service!Response from TrustFord BirminghamJul 12, 2022Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Jeanette receives the recognition he deserves and forward this to the management for you. Thank you Janet
- Rating 5.0Jul 6, 2022Excellent customer service!Response from TrustFord BirminghamJul 7, 2022Hi Debra. thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received. Many thanks Janet
- Rating 5.0Jul 6, 2022Excellent customer service from the sales person at Trust Ford. Very Happy with my order of Ford Puma St Line though wait of 6 months is a bit disappointing but understandable.Response from TrustFord BirminghamJul 6, 2022Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Jul 1, 2022Great customer service really helpfulResponse from TrustFord BirminghamJul 1, 2022Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received. Many thanks Janet
- Rating 5.0Jun 29, 2022Great customer service from Clare I am so pleased that she was our Motabillty expert ,
She made the process so easy and and I would definitely recommend her to other customersResponse from TrustFord BirminghamJun 30, 2022Hi Gail thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Clare we hope to see you again soon! Kind regards, Janet - Rating 5.0Jun 29, 2022Customer service was outstanding, really helpful and reliable, great attitude towards working and helping out the customersResponse from TrustFord BirminghamJun 29, 2022Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. Many thanks Janet
- Rating 5.0Jun 29, 2022Excellent service cheerfully staffResponse from TrustFord BirminghamJun 29, 2022Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, . Many thanks Janet
- Rating 5.0Jun 28, 2022Jeanette provided us with great customer service :)Response from TrustFord BirminghamJun 29, 2022Hi Hardarshan, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Jeanette, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Jun 28, 2022Great customer service and and done with in a very good timeResponse from TrustFord BirminghamJun 28, 2022Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
Displaying reviews 1 - 3 out of the 20 most recent
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