Motability Scheme at TrustFord Birmingham
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Birmingham
At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.
With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.
Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.
Contact TrustFord Birmingham on 01213710991 to make an appointment with our Motability Scheme specialist.
Contact information
Address
971 Kingsbury Road
Erdington
Birmingham B24 9QB
GB
Phone Number
Call TrustFord Birmingham on 0121 371 0991
0121 371 0991
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Jeanette Roberts
- Angela Bird
- Clare Beecham
- Mike Dyson
- Mujnu Hussain
- Kate Bryant
- Akthar Hussain
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Samantha Beckett
- Melissa Anderson
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at TrustFord Birmingham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistance
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK - Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Birmingham
- Rating 5.0Dec 6, 2024Excellent customer serviceResponse from TrustFord BirminghamDec 6, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Dec 5, 2024Clare was amazing from start to finish so we're really happy with the service offered.Response from TrustFord BirminghamDec 6, 2024Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Clare receives the recognition they deserve. Many thanks Janet
- Rating 5.0Dec 2, 2024Amazing. Mujnu was really helpful and explained everything to me. He really is an asset to your company. I know who to ask for if I ever need him. Thankyou.Response from TrustFord BirminghamDec 3, 2024Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Mujnu receives the recognition he deserves. Many thanks Janet
- Rating 5.0Nov 26, 2024Excellent serviceResponse from TrustFord BirminghamNov 26, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Nov 22, 2024Fantastic service from Angela Bird. From the first meet with her to picking up my car I can't say anything other than fantastic. A credit to your team.Response from TrustFord BirminghamNov 22, 2024Hi Sarah, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Angela receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet
- Rating 5.0Nov 18, 2024ExcellentResponse from TrustFord BirminghamNov 18, 2024Thank you for your high star rating.
- Rating 5.0Nov 14, 2024Everything was done as expected nice and easy no pressureResponse from TrustFord BirminghamNov 14, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Nov 14, 2024V goodResponse from TrustFord BirminghamNov 14, 2024Thank you for your high star rating.
- Rating 5.0Nov 12, 2024Polite and very goodResponse from TrustFord BirminghamNov 12, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Nov 7, 2024Angela was very helpful and explained everythingResponse from TrustFord BirminghamNov 7, 2024Hi Sarah, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your application experience with Angela, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Oct 30, 2024My experience with ford was brilliant great jobResponse from TrustFord BirminghamOct 31, 2024Hello George and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
- Rating 5.0Oct 22, 2024Clare was fantastic with the whole process
Kept me informed
Helped with all info needed
Went into detail when collecting car too.
Clare is a credit to Ford and the motability schemeResponse from TrustFord BirminghamOct 23, 2024Hi Debbie, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Clare receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet - Rating 5.0Oct 22, 2024Very goodResponse from TrustFord BirminghamOct 22, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Oct 17, 2024Great service, pick up and returnResponse from TrustFord BirminghamOct 18, 2024Thank you for the great review and the feedback on TrustFord Erdington, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 4.0Oct 14, 2024Great experienceResponse from TrustFord BirminghamOct 14, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Oct 9, 2024Professional friendly and very courteous. Made sure a courtesy car was available on the day of service.Response from TrustFord BirminghamOct 10, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Oct 8, 2024Very helpfulResponse from TrustFord BirminghamOct 10, 2024Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Sep 19, 2024Jeanett is a pleasure to deal with. You should give her a pay rise £££Response from TrustFord BirminghamSep 20, 2024Thank you for the great review and the feedback on Jeanett, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Sep 19, 2024Everything was spot on really good serviceResponse from TrustFord BirminghamSep 20, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Sep 11, 2024Gorgeous staff,ready to helpResponse from TrustFord BirminghamSep 12, 2024We are so happy to hear you had such a great experience.