Motability Scheme at TrustFord Birmingham
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Birmingham
At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.
With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.
Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.
Contact TrustFord Birmingham on 01213773000 to make an appointment with our Motability Scheme specialist.
Contact information
Address
971 Kingsbury Road
Erdington
Birmingham B24 9QB
GB
Phone Number
Call TrustFord Birmingham on 0121 377 3000
0121 377 3000
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 18:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Jeanette Roberts
- Angela Bird
- Clare Beecham
- Mike Dyson
- Mujnu Hussain
- Kate Bryant
- Akthar Hussain
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:30 - 12:30 10:00 - 16:00Toggle Hours
Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:30 - 12:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:30 - 12:30 |
| Sunday | 10:00 - 16:00 |
Motability service specialists:
- Ian Parr
- Lee Beckett
- Samantha Beckett
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Birmingham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistance
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK - Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Birmingham
- Rating 3.0Apr 5, 2024Told 1hour waited 3. Yet staff lovelyResponse from TrustFord BirminghamApr 6, 2024Hello Helen J.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Apr 4, 2024The sales person was very helpful and explained everything to me and was so pleasantResponse from TrustFord BirminghamApr 4, 2024Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Leanne.
- Rating 5.0Apr 4, 2024Excellent service, very helpful and friendly.Response from TrustFord BirminghamApr 4, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Leanne.
- Rating 5.0Apr 1, 2024Excellent service always thank you JeanetteResponse from TrustFord BirminghamApr 4, 2024Thank you for the great review and the feedback on Jeanette. Thank you so much for your kind words! We are so happy to hear that Jeanette was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. We look forward to welcoming you back to the business again soon. Kind regards, Leanne.
- Rating 5.0Mar 27, 2024hi was without a car and Angela managed to fing me a car from stock very plsResponse from TrustFord BirminghamMar 27, 2024Thank you for the great review and the feedback on Angela, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Mar 25, 2024Clare is absolutely amazing, made me feel so at ease and made it so easy, I would highly recommend anyone going to see her 😊Response from TrustFord BirminghamMar 26, 2024Hi Katie, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Claire receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet
- Rating 5.0Mar 14, 2024Very helpful and very happy with the salesmanResponse from TrustFord BirminghamMar 14, 2024Hello John, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
- Rating 5.0Mar 12, 2024Great serviceResponse from TrustFord BirminghamMar 12, 2024Thank you for your high star rating.
- Rating 5.0Mar 4, 2024In one word. Amazing. Mike Tyson was excellent. Answered all my questions. Was polite efficient and friendly. Could not fault him.Response from TrustFord BirminghamMar 4, 2024Hi Susan, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Mike receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
- Rating 5.0Feb 29, 2024Very very happy so helpfulResponse from TrustFord BirminghamMar 1, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Feb 27, 2024Car collected on time and returned as advisedResponse from TrustFord BirminghamFeb 27, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Feb 22, 2024Car came back it was very clean he was very politeResponse from TrustFord BirminghamFeb 22, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Feb 15, 2024Amazing dealership with amazing staff. Mike especially was incredible and asked about our mobility needs before showing us around looking for the perfect car to suit our needs. Very happy with the service and waiting time really wasnt long at all.
BRILLIANTResponse from TrustFord BirminghamFeb 15, 2024Hi Jonathan, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Mike receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet - Rating 5.0Feb 13, 2024Was great an the advisor was very helpfulResponse from TrustFord BirminghamFeb 14, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 12, 2024It is a very good experience with yoursResponse from TrustFord BirminghamFeb 13, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Feb 9, 2024Car was picked up at the arranged time, came back and reversed on the drive as asked, paperwork given & pleased that it had been cleaned and washed!Response from TrustFord BirminghamFeb 12, 2024Hello Dolores, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
- Rating 5.0Feb 9, 2024Angela was brilloant from start to finish.Response from TrustFord BirminghamFeb 9, 2024Hi Jane, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Angela, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Feb 8, 2024HappyResponse from TrustFord BirminghamFeb 8, 2024Thank you for your high star rating.
- Rating 5.0Feb 7, 2024Angela was very helpful kind and considerate. Had a calm and good experience.Response from TrustFord BirminghamFeb 7, 2024Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Angela receives the recognition she deserves. Many thanks Janet
- Rating 5.0Feb 1, 2024Excellent 👌Response from TrustFord BirminghamFeb 2, 2024Hello Glen P.. Thank you for taking the time to leave us a review about your visit.