Motability Scheme at Paul Rigby Volvo Erdington

4.7
Rating 4.7
(37 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Contact information

Address
Chester Road
Erdington
Birmingham B24 0QY
GB
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Phone Number
Call Paul Rigby Volvo Erdington on 0121 382 1222
0121 382 1222
0121 382 1222
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Damian Hannigan
  • Matthew Hall
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Neil Foster
  • Darran Mclaughlin
  • Emma Burns
  • Katie Seal
We recommend calling and booking an appointment before visiting.
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Accessibility features at Paul Rigby Volvo Erdington

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Paul Rigby Volvo Erdington

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Paul Rigby Volvo Erdington can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Paul Rigby Volvo Erdington on 01213821222 to make an appointment with our Motability specialist.

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Reviews at Paul Rigby Volvo Erdington

  • Rating 5.0
    Was a fantastic experience. Matt who delt with us made us feel at ease and welcome. Please pass on this message to him
  • Rating 5.0
    The staff there are very friendly & very professional
  • Rating 5.0
    Emilia from the MG team that came over wa a brilliant with a focus on customer experience. Thank you
  • Rating 5.0
    Staff are so kind, helpful and good at their jobs. They go the extra mile with customer service to make sure we are kept informed during the visit and that we are comfortable.
  • Rating 5.0
    It was an excellent job, I highly recommend them. They picked up the car with ease and even washed it for me. The hospitality was 10/10 and they returned the car on the same day. I would highly recommend the motability scheme they make life so much easier than other places and I feel comfortable with them as a disabled person.
  • Rating 5.0
    All went well as usual, so very happy.
  • Rating 5.0
    Very polite staff and kept me updated while waiting.
  • Rating 5.0
    Great service from booking to collection and delivery
  • Rating 5.0
    Couldn't fault it
  • Rating 5.0
    Excellent service collection from home service and clean inside and out. Then returned car very pleasant experience
  • Rating 5.0
    Excellent customer service
  • Rating 4.0
    It was booked in a month early to get early return of vehicle by midday , only to be told there where 15 others for mot and could not give a time , eventually 2 pm of the two small fault to be rectified on return the auto tail lift was still not working , so had to re book for investigation taking up another whole day to rectify,
  • Rating 5.0
    Happy customer
  • Rating 5.0
    Very helpful and very good customer service
  • Rating 5.0
    Superb service,really difficult to find fault,very professional.
  • Rating 5.0
    Absolutely fabulous service from all the team, from booking in my car, the reception staff are brilliant. The service mechanics are fantastic,
    And I have to add how wonderful and clean my car was when I picked it up, both the interior and exterior were gleaming. The cleaning of the wheels was so good and impressive. Thank you to everyone kind regards Elaine Bill
  • Rating 5.0
    I can’t give Paul Rigby Volvo Erdington a more glowing review!
    I was called weeks in advance to be booked in for my MOT and Service. As a motability customer I was offered a pick up and drop back option which I gratefully accepted.
    The day before my date I had to make a Dr’s appt and the first available time was 9am on the 18th - the same as my Volvo appointment. I called Volvo explained to the lady who answered and asked if I could drop off my car after my Dr appt and she said I could, not a problem anytime after 9am.
    Went to the docs, waited an hour 🙄, doc wanted me to have urgent bloods but the Nurse wasn’t in. Sent to the hospital! At 11.30am I still hadn’t had my bloods done so I called Volvo and spoke to a lovely young man called Callum. I told him my predicament and he came up with a solution. He booked me in to drop my car off at 9am the following morning (Saturday) and it would be ready by 12. Not once was I made to feel like it was an inconvenience.
    On dropping my car off and collecting it - clean and shiny - the lady at the service desk, whose name evades me, and Callum were lovely and friendly.
    I used Paul Rigby Volvo Erd for the first time last year and had the same more than satisfactory experience. This was a little surprising as prior to this I had used Johnson’s Volvo Solihull whom I had to complain about on several occasions. The way I was spoken to and the way I was made to feel as a Motability customer by the staff at Johnson’s Volvo - undervalued and inconsequential.
    So if you are looking for the best Volvo servicing please be sure to choose Paul Rigby Volvo Erdington.
  • Rating 5.0
    Had a great experience with Paul Rigby. They went above and beyond by collecting my car for service and then dropping it off, which was extremely convenient. The staff were friendly, helpful and efficient. They made sure to keep me informed throughout the process, which was appreciated. And to top it off, they even cleaned my car during its service! I was very pleased with the exceptional service received. Highly recommended - thanks.
    Abi K
  • Rating 5.0
    Very good all round and very professional
  • Rating 5.0
    5 star
    Collection from home and return was super not 1 problem

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