Motability Scheme at Paul Rigby Volvo Erdington
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Chester Road
Erdington
Birmingham B24 0QY
GB
Phone Number
Call Paul Rigby Volvo Erdington on 0121 382 1222
0121 382 1222
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Bradley Ashford
- Matthew Hall
- Mario De Sousa
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Neil Foster
- Darran Mclaughlin
- Emma Burns
- Katie Seal
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Paul Rigby Volvo Erdington
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Paul Rigby Volvo Erdington
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Paul Rigby Volvo Erdington can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Paul Rigby Volvo Erdington on 01213821222 to make an appointment with our Motability specialist.
Reviews at Paul Rigby Volvo Erdington
- Rating 1.0Apr 1, 2025Lack of communication and customer service
- Rating 5.0Mar 31, 2025Very happy turn around was fast in my new car within 7days 🥰🥰
- Rating 5.0Mar 31, 2025Very good customer service and talked through the process.
- Rating 5.0Mar 28, 2025Bradley at volvo was brilliant
Made it very easy for my mental health - Rating 5.0Mar 28, 2025Mario is a well informed salesman who recognised I knew exactly wheat I wanted so a straightforward transaction,
Thanks Mario - Rating 5.0Mar 25, 2025The people were very kind
- Rating 5.0Mar 20, 2025The whole experience was great, from going in to order my car to the delivery, it all went as smoothly as it could have. Bradley was a great person to deal with and gave me all the info I needed to make a great decision. Thank you Paul Rigby Volvo
- Rating 5.0Mar 14, 2025Excellent
- Rating 5.0Mar 12, 2025Mario from Volo was excellent and very professional. Thank you so much for everything.
- Rating 5.0Mar 10, 2025Very polite very helpful we recomend to family friends
- Rating 5.0Mar 6, 2025Mario was friendly and polite answered all of my questions and even gave me information that helped me decide to get a car from Volvo get customer service.
- Rating 5.0Mar 4, 2025Very good helped me though 👌
- Rating 5.0Feb 21, 2025Excellent service. Prompt with clear update on what is required after the service. Highly recommend
- Rating 5.0Feb 19, 2025Too man
- Rating 5.0Feb 11, 2025Amazing customer service fantastic experience thankyou
- Rating 5.0Feb 3, 2025Spot on!
- Rating 5.0Jan 29, 2025It was a phenomenal experience, very professional and very caring.
- Rating 5.0Jan 20, 2025Thank you very much
- Rating 5.0Jan 13, 2025All staff very helpful and made u feel welcome
- Rating 1.0Jan 6, 2025This was the first time I had ordered a Motability car from Paul Rigby and I experienced nothing but problems which resulted in making a complaint to a manager. I made numerous phone calls but Motability staff were never available, so I left messages for them to phone back, but they never did. I sent online messages through their website but never had a reply. I visited on a Sunday only to be told the Motability staff never work on Sundays despite the dealership being open, so disabled customers were turned away on Sundays. Eventually I did make contact after making a complaint, and arranged an appointment to book a Motability car. I was told the car was ready for collection, but no-one contacted me to arrange an appointment to collect it despite myself making numerous phone calls. I was then told the appointment to collect my new car would be 2 January so I arrived only to be told the computer says the collection was actually on 3 January. I was now prepared to cancel the entire order and go elsewhere, but the staff agreed to bring my new Motability car to my house, and which the hand-over process was completed with no problems. There just seems to be a complete lack of communication between the dealership and Motability customers, and it is a fight to try and speak to anyone by phone. Having problems with my health is bad enough, but the problems with ordering the car has just caused more stress and upset. The actual Volvo cars are wonderful and very high quality so I am pleased with the car, but my experience was let down by the poor customer service at Paul Rigby.