Motability Scheme at Paul Rigby Volvo Erdington
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Chester Road
Erdington
Birmingham B24 0QY
GB
Phone Number
Call Paul Rigby Volvo Erdington on 0121 382 1222
0121 382 1222
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Damian Hannigan
- Emran Miah
- Max Everett
- Matthew Hall
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Stuart Weston
- Neil Foster
- Darran Mclaughlin
- Emma Burns
- Katie Seal
We recommend calling and booking an appointment before visiting.
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Accessibility features at Paul Rigby Volvo Erdington
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Paul Rigby Volvo Erdington
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Paul Rigby Volvo Erdington can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Paul Rigby Volvo Erdington on 01213821222 to make an appointment with our Motability specialist.
Reviews at Paul Rigby Volvo Erdington
- Rating 5.0Mar 22, 2024It was an excellent job, I highly recommend them. They picked up the car with ease and even washed it for me. The hospitality was 10/10 and they returned the car on the same day. I would highly recommend the motability scheme they make life so much easier than other places and I feel comfortable with them as a disabled person.
- Rating 5.0Jan 12, 2024All went well as usual, so very happy.
- Rating 5.0Dec 20, 2023Very polite staff and kept me updated while waiting.
- Rating 5.0Dec 20, 2023Great service from booking to collection and delivery
- Rating 5.0Nov 8, 2023Couldn't fault it
- Rating 5.0Oct 31, 2023Excellent service collection from home service and clean inside and out. Then returned car very pleasant experience
- Rating 5.0Oct 11, 2023Excellent customer service
- Rating 4.0Oct 10, 2023It was booked in a month early to get early return of vehicle by midday , only to be told there where 15 others for mot and could not give a time , eventually 2 pm of the two small fault to be rectified on return the auto tail lift was still not working , so had to re book for investigation taking up another whole day to rectify,
- Rating 5.0Sep 19, 2023Happy customer
- Rating 5.0Sep 15, 2023Very helpful and very good customer service
- Rating 5.0Sep 5, 2023Superb service,really difficult to find fault,very professional.
- Rating 5.0Aug 25, 2023Absolutely fabulous service from all the team, from booking in my car, the reception staff are brilliant. The service mechanics are fantastic,
And I have to add how wonderful and clean my car was when I picked it up, both the interior and exterior were gleaming. The cleaning of the wheels was so good and impressive. Thank you to everyone kind regards Elaine Bill - Rating 5.0Aug 22, 2023I can’t give Paul Rigby Volvo Erdington a more glowing review!
I was called weeks in advance to be booked in for my MOT and Service. As a motability customer I was offered a pick up and drop back option which I gratefully accepted.
The day before my date I had to make a Dr’s appt and the first available time was 9am on the 18th - the same as my Volvo appointment. I called Volvo explained to the lady who answered and asked if I could drop off my car after my Dr appt and she said I could, not a problem anytime after 9am.
Went to the docs, waited an hour 🙄, doc wanted me to have urgent bloods but the Nurse wasn’t in. Sent to the hospital! At 11.30am I still hadn’t had my bloods done so I called Volvo and spoke to a lovely young man called Callum. I told him my predicament and he came up with a solution. He booked me in to drop my car off at 9am the following morning (Saturday) and it would be ready by 12. Not once was I made to feel like it was an inconvenience.
On dropping my car off and collecting it - clean and shiny - the lady at the service desk, whose name evades me, and Callum were lovely and friendly.
I used Paul Rigby Volvo Erd for the first time last year and had the same more than satisfactory experience. This was a little surprising as prior to this I had used Johnson’s Volvo Solihull whom I had to complain about on several occasions. The way I was spoken to and the way I was made to feel as a Motability customer by the staff at Johnson’s Volvo - undervalued and inconsequential.
So if you are looking for the best Volvo servicing please be sure to choose Paul Rigby Volvo Erdington. - Rating 5.0Aug 21, 2023Had a great experience with Paul Rigby. They went above and beyond by collecting my car for service and then dropping it off, which was extremely convenient. The staff were friendly, helpful and efficient. They made sure to keep me informed throughout the process, which was appreciated. And to top it off, they even cleaned my car during its service! I was very pleased with the exceptional service received. Highly recommended - thanks.
Abi K - Rating 5.0Aug 15, 2023Very good all round and very professional
- Rating 5.0Aug 3, 20235 star
Collection from home and return was super not 1 problem - Rating 5.0Jul 27, 2023Excellent customer service,car collected bought back to me,we then found a problem with the glove box,it fell off when we opened it,after an apology they’ve arranged to collect the car and sort the problem out
- Rating 2.0Jul 5, 2023Despite I have an appointment, my car was taken 1 hour later and I was told on the phone that would be 40-60min when in fact wS 2 hours. So, spending there 3 hours instead of 1.Maybe in the future can be dealt with motability car in more sensitive,compassionate way.
- Rating 5.0Jun 22, 2023excellent customer service
- Rating 5.0Jun 15, 2023Excellent service. In at 8.00am for Service and MOT. Finished and collected by 11.00am.Many thanks to your customer service lady .