Motability Scheme at Paul Rigby Volvo Erdington
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Chester Road
Erdington
Birmingham B24 0QY
GB
Phone Number
Call Paul Rigby Volvo Erdington on 0121 382 1222
0121 382 1222
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Bradley Ashford
- Matthew Hall
- Mario De Sousa
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Neil Foster
- Darran Mclaughlin
- Emma Burns
- Katie Seal
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Paul Rigby Volvo Erdington
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Paul Rigby Volvo Erdington
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Paul Rigby Volvo Erdington can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Paul Rigby Volvo Erdington on 01213821222 to make an appointment with our Motability specialist.
Reviews at Paul Rigby Volvo Erdington
- Rating 5.0Jan 20, 2025Thank you very much
- Rating 5.0Jan 13, 2025All staff very helpful and made u feel welcome
- Rating 1.0Jan 6, 2025This was the first time I had ordered a Motability car from Paul Rigby and I experienced nothing but problems which resulted in making a complaint to a manager. I made numerous phone calls but Motability staff were never available, so I left messages for them to phone back, but they never did. I sent online messages through their website but never had a reply. I visited on a Sunday only to be told the Motability staff never work on Sundays despite the dealership being open, so disabled customers were turned away on Sundays. Eventually I did make contact after making a complaint, and arranged an appointment to book a Motability car. I was told the car was ready for collection, but no-one contacted me to arrange an appointment to collect it despite myself making numerous phone calls. I was then told the appointment to collect my new car would be 2 January so I arrived only to be told the computer says the collection was actually on 3 January. I was now prepared to cancel the entire order and go elsewhere, but the staff agreed to bring my new Motability car to my house, and which the hand-over process was completed with no problems. There just seems to be a complete lack of communication between the dealership and Motability customers, and it is a fight to try and speak to anyone by phone. Having problems with my health is bad enough, but the problems with ordering the car has just caused more stress and upset. The actual Volvo cars are wonderful and very high quality so I am pleased with the car, but my experience was let down by the poor customer service at Paul Rigby.
- Rating 5.0Jan 1, 2025Excellent friendly staff and handover was quick and efficient
- Rating 5.0Dec 31, 2024Excellent
- Rating 5.0Dec 18, 2024Very professional
Very helpful advice thank you - Rating 5.0Dec 17, 2024Thank you
- Rating 5.0Dec 12, 2024It was brilliant was dealt with realy good.
- Rating 5.0Dec 9, 2024Mat was absolutely fantastic
He helped us with getting to know our new car and essential details on any new settings and functions before taking the car away
The relevant info was delivered thoroughly and with patience
The great service is much appreciated
Many thanks - Rating 5.0Dec 6, 2024Excellent
- Rating 4.0Nov 18, 2024Process was made simple enough for me to understand and proceed.
- Rating 5.0Nov 11, 2024Matt was absolutely brilliant, dealt with me efficiently and made me feel at ease with my purchase.
- Rating 5.0Nov 6, 2024Was a fantastic experience. Matt who delt with us made us feel at ease and welcome. Please pass on this message to him
- Rating 5.0Oct 28, 2024The staff there are very friendly & very professional
- Rating 5.0Oct 25, 2024Emilia from the MG team that came over wa a brilliant with a focus on customer experience. Thank you
- Rating 5.0Oct 14, 2024Staff are so kind, helpful and good at their jobs. They go the extra mile with customer service to make sure we are kept informed during the visit and that we are comfortable.
- Rating 5.0Mar 22, 2024It was an excellent job, I highly recommend them. They picked up the car with ease and even washed it for me. The hospitality was 10/10 and they returned the car on the same day. I would highly recommend the motability scheme they make life so much easier than other places and I feel comfortable with them as a disabled person.
- Rating 5.0Jan 12, 2024All went well as usual, so very happy.
- Rating 5.0Dec 20, 2023Very polite staff and kept me updated while waiting.
- Rating 5.0Dec 20, 2023Great service from booking to collection and delivery